Milton Ernest Hall Care Home

Bedford Road, Milton Ernest, Bedford MK44 1RJ
Review Us
9.8 79 Reviews
  • Milton Ernest Hall Care Home, Bedford
Show Milton Ernest Hall Care Home on the Map

Care Provided by Milton Ernest Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1540 – £2035
  • Self-Funded Residential Dementia Care: £1540 – £2035
  • Self-Funded Nursing Care: £1540 – £2035
  • Self-Funded Nursing Dementia Care: £1540 – £2035
  • RESPITE Self-Funded Residential Care: £1540 – £2035
  • RESPITE Self-Funded Residential Dementia Care: £1540 – £2035
  • RESPITE Self-Funded Nursing Care: £1540 – £2035
  • RESPITE Self-Funded Nursing Dementia Care: £1540 – £2035
The price(s) shown are provided by the care home. Contact Milton Ernest Hall Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Milton Ernest Hall Ltd
  • Privately Owned

Person in Charge

  • Victoria Hornibrook (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (23)
Are you the Owner/Manager of Milton Ernest Hall Care Home? View your Advertising Options

Milton Ernest Hall Care Home Reviews (79)

9.8

Milton Ernest Hall Care Home has a Review Score of 9.8 (9.830) out of 10, based on 17 reviews in the last 2 years.
Over all time Milton Ernest Hall Care Home has 79 reviews.

Overall Experience
  • 73
  • 6
  • 0
  • 0
  • 0
Date Published
  • 79
  • 6
  • 7
  • 17
  • 62
Reviewer Connection to Milton Ernest Hall Care Home
  • 31
  • 10
  • 9
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 79, showing 21-40
Review from C O (Power of Attorney of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The welcome received from the first day of admission was incredible.
All the staff are so friendly and helpful. Nothing is too much trouble.
Any queries or problems are dealt with very quickly and efficiently.
Reply from Vicky Hornibrook, Deputy Manager at Milton Ernest Hall Care HomeThank you for your lovely feedback and lovely review of the home. I will share this with all the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Darren K (Son-in-law of Resident) published on 29 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the home are excellent and welcoming.
I can not fault the care and attention the staff give to my mother-in-law from the chef who provides excellent food in a way which is easy to consume to all the carers who just show so much love and attention.
This weekend the home put on a Christmas
fair which was a great event and the home is decorated in readiness for the Christmas festivities.
Well done to you all and keep up the great work, have a great Christmas and a Happy New Year.
Reply from Vicky Hornibrook, Deputy Manager at Milton Ernest Hall Care HomeThank you so much for your lovely review. I will share these with the staff. Thank you for being part of the Milton Ernest Hall family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue K (Daughter of Resident) published on 29 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Milton Ernest Hall Care Home for over six months, and we could not be happier. All the staff go above and beyond to show love and care to the residents, along with encouraging Mum to be as independent as possible. Some members of staff even went to visit Mum whilst she was in hospital
recently in their own time.
The hall itself is full of history and is a wonderful old manor house with the most amazing gardens - these have been the centre of some very enjoyable events.
Management is involved with everything and joins in with events and activities. They are extremely easy to communicate with and will often check on residents' families to see how they are doing too.
Milton Ernest Hall Care Home definitely gets my recommendation.
Reply from Vicky Hornibrook, General Manager at Milton Ernest Hall Care HomeThank you so much for your lovely feedback. It means so much that you and your mother are happy at the home, and I will ensure your comments are passed on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia A (Daughter of Resident) published on 29 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Milton Ernest Hall Care Home since February 2023. The level of care he has received has been outstanding. Every single member of staff is friendly, caring and compassionate. Management is easy to approach and communication is second to none. I would highly recommend Milton Ernest
Hall.
Reply from Vicky Hornibrook, Deputy Manager at Milton Ernest Hall Care HomeThank you so much for your lovely review and kind words. It was a pleasure to have you, your father and all the family as part of our Milton Ernest Hall family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Respite Resident) published on 3 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I did not expect the level of care that I received. I came here to recover from an operation and thought I was just having a room with knowledgeable people nearby if I needed them. Instead, I was cared for in the most wonderful way from the start to the end of my visit. I can't thank them enough for
their kindness.
Reply from Heather Donnell, Home Manager at Milton Ernest Hall Care HomeThank you for your kind words. We are so happy that we were able to be part of your recovery journey.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L G (Daughter of Resident) published on 20 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Milton Ernest very friendly. Good communication for the family. Lovely environment for my mother to be in. The activities team work hard to include everyone. Cannot fault the care that all staff bring. They have supported my mother and myself very well.
Reply from Heather Donnell, Home Manager at Milton Ernest Hall Care HomeThank you for your kind words, I will share these with the staff. Thank you for being part of the Milton Ernest Hall family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Relative of Resident) published on 30 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great stuff,lots of activities/stimulation. Good food, lovely room.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled in very well here and is happy and content. The staff are very kind and truly care about the residents. The management team are very approachable, supportive and flexible. It is a really beautiful home with extensive grounds and the activities team organise great events for residents
and their families and friends plus a weekly schedule for the residents including singers etc. They now have two staff qualified to drive the minibus, so hopefully, there will be trips out as well for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vivien M (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not only is the building and grounds absolutely outstanding but all of the staff are absolutely amazing. They are so genuinely kind and caring and nothing is too much trouble. I was so worried about my poor father being put into a care home but I feel at ease knowing he is well looked after and safe.
The
facilities and activities are above and beyond and I could not wish for him to be anywhere better.
It has a feeling of a 5-star hotel rather than a care home. I could never speak more highly of the staff.
Thank you Milton Ernest Hall. You are the best there is!
Reply from Heather Donnell, Home Manager at Milton Ernest Hall Care HomeThank you so much for your kind words and for being part of our Milton Ernest Hall family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathryn W (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident since February 2022. In this time his health has improved considerably due to the wonderful care and a good diet as he enjoys the food on offer. He loves sitting in the beautiful garden and watching the birds and the wildlife. The staff are all amazing and I would recommend
Milton Ernest Care Home to anyone.
Reply from Heather Donnell, Home Manager at Milton Ernest Hall Care HomeThank you so much for your lovely review. We greatly appreciate your feedback and will share your nice comments with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sylvia B (Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was in Milton Ernest Hall Care Home for six weeks of respite care from 26.08.22 - 07.10.22 following three weeks in hospital after a bad car crash. Thanks to the care I received from the kind and considerate staff, I have recovered well. I was made very comfortable in a spacious ensuite room and enjoyed
sitting in the library and sitting room of this beautiful old house. I was lucky that the weather allowed me to enjoy the lovely garden.
Reply from Heather Donnell, Home Manager at Milton Ernest Hall Care HomeThank you for your kind words. We are so pleased we were able to help with your recovery and glad that you are doing well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 25 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad spent just over 2 years at Milton Ernest Hall. Unfortunately COVID 'happened' and we were unable to visit him properly during this time. Prior to COVID we always found the staff friendly, caring, polite and attentive. During Dad's final weeks he was well looked after and made comfortable. We
were also able to be with him when he passed away.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I B (Husband of Resident) published on 13 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my visiting arrangements during the pandemic time. Staff do a great job with coordinating safe visits to see my wife. Highly recommend and many thanks to the visit coordinators who provide such professional services and flexible visit arrangements. Very helpful.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you so much for the lovely review, we are very pleased that your visiting arrangements have been good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R C (Son of Resident) published on 11 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad entered care in the final few months of his life. The staff were kind, welcoming and helpful. The care my dad received was excellent during this difficult time.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you so much for your lovely review, we are delighted that you and your family were happy with the care your dad received.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard P (Son of Resident) published on 11 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived Milton Ernest Care Home for 3 months before she passed away at the age of 95 years. She was extremely ill when she arrived, and a very challenging resident. But thanks to the wonderful friendly care from all the staff, she settled in quickly. All the staff are kind polite and respectful
and the rooms were always clean and tidy. Made to feel like a family home.
I am happy to recommend this care home to anyone looking for a home that has exceptional staff and care.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you so much for your lovely review. We greatly appreciate your feedback and will share your nice comments with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen G (Daughter of Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are consistently kind, polite and respectful towards our dad and towards visitors. They make every effort to support Dad (who is a very challenging resident), and he feels well cared for. Thank you to you all.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you for your review and for your kind words; it is a pleasure to care for your father. We are so glad that your Dad feels well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sadie W (Daughter of Resident) published on 6 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident since 23rd August. In that time he has had wonderful care from all the staff. His room is always tidy and clean. The staff are very friendly and always willing to talk to me and my sister when we visit, making us aware of my dad's condition and the treatment given.
Reply from Mawson Chipchase, Business Development Lead at Milton Ernest Hall Care HomeThank you for your review and for your kind words. We are all very proud of Milton Ernest Hall and it is a pleasure to care for your father.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth Q (Resident) published on 10 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the service I am receiving at Milton Ernest Hall, staff are doing a great job in helping me with daily walks, encouraging me to come to the lounge and participate in activities especially flower arranging. I enjoy the food and snacks at Milton Ernest and the daily food menu choices
I am offered.
Reply from Mawson Chipchase, Business Development Lead at Milton Ernest Hall Care HomeThank you for your kind review.
It is a pleasure to have you staying with us at Milton Ernest Hall and we are so glad that you are enjoying all that we have to offer (especially with your daily activity and at meal times).
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Les G (Resident) published on 1 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I enjoy the food, and the staff are lovely and help me with my care needs very well. I enjoy coming to the lounge activities and taking part in the events and activities at Milton Ernest Hall. I have a lovely room with a good view of the garden and is very homely to me. Staff are excellent to help me
get ready when my relatives are visiting or if I am going out for the day, and I give my thanks to all staff here.
Reply from Mawson Chipchase, Business Development Lead at Milton Ernest Hall Care HomeThank you for your review and the kind words about your stay here. It is a pleasure to take care of you, and we are glad that you chose Milton Ernest Hall as your home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Magaret S (Wife of Resident) published on 1 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my husband was not in their care for very long, he was treated with respect and dignity. The nursing staff and the care staff dealt with his situation admirably.
Visiting was managed well in the COVID restrictions in place.
The accommodation was first class and clean and he was made very
comfortable. I was grateful for all the care he was given.
Reply from Mawson Chipchase, Business Development & Marketing Lead at Milton Ernest Hall Care HomeThank you for your very kind words. The team at Milton Ernest Hall take great pride in the care we provide, and it was a pleasure to care for your husband.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Milton Ernest Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Milton Ernest Hall Care Home is calculated as follows: ( (182 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 200 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Milton Ernest Hall Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milton Ernest Hall Care Home to verify any information. View our terms and conditions. Milton Ernest Hall Care Home has an Basic Service - more info.