Milton Ernest Hall Care Home

Bedford Road, Milton Ernest, Bedford MK44 1RJ
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9.8 79 Reviews
  • Milton Ernest Hall Care Home, Bedford
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Care Provided by Milton Ernest Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1540 – £2035
  • Self-Funded Residential Dementia Care: £1540 – £2035
  • Self-Funded Nursing Care: £1540 – £2035
  • Self-Funded Nursing Dementia Care: £1540 – £2035
  • RESPITE Self-Funded Residential Care: £1540 – £2035
  • RESPITE Self-Funded Residential Dementia Care: £1540 – £2035
  • RESPITE Self-Funded Nursing Care: £1540 – £2035
  • RESPITE Self-Funded Nursing Dementia Care: £1540 – £2035
The price(s) shown are provided by the care home. Contact Milton Ernest Hall Care Home for full pricing details and T&Cs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Milton Ernest Hall Ltd
  • Privately Owned

Person in Charge

  • Victoria Hornibrook (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006
  • Number of floors: 3

Room Information

  • Single Rooms (23)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (23)
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Milton Ernest Hall Care Home Reviews (79)

9.8

Milton Ernest Hall Care Home has a Review Score of 9.8 (9.830) out of 10, based on 17 reviews in the last 2 years.
Over all time Milton Ernest Hall Care Home has 79 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Milton Ernest Hall Care Home
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Total of 79, showing 61-79
Review from J K (Daughter of Resident) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant surroundings - helpful and friendly staff. Interesting activities, varied.
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Review from T H (Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prompt service, today washing done in a day and returned (except for a few items which need a little more drying) and like the precious time I am sure it will come nice and fresh!!! Well done.
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Review from Cesca T (Daughter of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has spent nearly 6 years in this nursing home. Here she has been so well cared for (particularly by the home manager who so expertly oversees the care) that she has effectively gained a new home. The manager has always been available and knows how to 'make things better'. She and others have
developed sensitivity to my mother's needs coped wonderfully with her deafness (100%) and kept her well. I have been able to gain a personal interview with the manager whenever I have any concerns at all. A brilliant experience.
Reply from Rosetta Goodman, Home Manager at Milton Ernest Hall Care HomeThank you for your kind words Cesca.
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Review from Claire C (Relative of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff put so much effort into Halloween. The home was decorated with incredible decorations. The staff had put a lot of planning and efforts to make Halloween a success for both residents and relatives. The staff organised a ghost train up and down the drive with surprises around every corner. The
costumes, props and acting were amazing and were enjoyed by both young and old. There was also Halloween treats, face paints and nasty surprised for the kids. Well done to all the staff.
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Review from Victoria M (Great Great-Niece of Resident) published on 15 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the service my great great aunt receives at Milton Ernest Hall. All the staff are absolutely brilliant and take very good care and pride in their work. Well done! Thank you.
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Review from Matty S (Godson of Resident) published on 15 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with the care my godfather receives, the home is beautiful and I really get on with the staff.
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Review from Micheale H (Granddaughter of Resident) published on 26 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma is very happy here. The staff are very helpful and friendly and the home meets all of my grandmas needs. The domestic staff are always keeping my room nice and clean. Thank you Milton, Great team!
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Review from Victor W (Friend of Resident) published on 27 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I attended the Christmas Fayre at Milton Ernest Hall with my dear friend who has been living here for the past year. It was a great day and everyone seemed to enjoy themselves.


The staff are excellent, friendly and always there to help when needed. The management always take time to talk to me and

have a chat.


The home is beautiful, set on lovely grounds which all can enjoy!

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Review from Ray (Husband of Resident) published on 13 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's 12 months now since my first review of the nursing home. In that time my life has been turned around and my energy for living has gone up 100%. I don't have to worry any more when I want time away as I know Carol is being well looked after. During the last 12 months, I decided to become a volunteer
as I am there nearly every day. Being a volunteer gives me time to chat to other residents, be an assistant carer on trips out to the various places they have been to over the past year. It’s quite funny when someone other than my wife Carol goes out, when we get back they thank her for the loan of her husband. She feels very proud of that. I also get involved with the entertainment team, playing games, flower arranging etc. etc. It's certainly been a new adventure for me. I have gained empathy and confidence to chat to someone on a positive note if they are feeling sad, as I was very sad last year. It is great to be able to give something back.
I have the greatest respect for all staff, a great team of people.
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Review from Amanda F (Daughter of Resident) published on 5 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
In July Milton Earnest Hall held their annual Summer BBQ. This is the 3rd year in a row that I have attended with my mother who is a resident at the home. Each year it gets better and better. The effort made by all the staff is incredible. This year we had the Glen Miller Band, a singer, Urban Safari,
Ice Cream Van, Shetland Pony rides, Bouncy Castle, Tombola and a raffle as well as the BBQ, and the sun came out. It was a lovely day for all the residents and relatives to enjoy. I cannot thank the staff enough for the tremendous effort made not only for this event but for their enthusiasm with all the activities they arrange for the residents (and there are lots).
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Review from Paul H (Nephew of Resident) published on 28 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the last 2 years since we have been associated with the home, they have an annual BBQ which is themed. All the residents, family, friends and staff turn out. The staff whether on duty or not all pull together and make a really special day.
Having good weather to appreciate the lovely grounds the
home is set in makes it perfect.
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Review from David P (Husband of Resident) published on 25 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have known this care home for about 12 months and I can report that it is generally excellent. Well organised, well run with enough staff and management, with an excellent general environment and staff variations. I enjoy going there to visit my wife which I do most afternoons. They provide good entertainment
with games and music in the afternoon and there is ample opportunity for such recreation as is feasible for the residents. My wife has been there for almost a year, suffering from dementia and she was relatively content given that she must live in a care home. The administration is really very good as compared with other care homes that I have seen.
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Review from Diane L (Daughter-in-law of Resident) published on 10 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an amazing place! Cannot believe how lucky we were to be able to move our mother to Milton Ernest Care Home for her final few weeks of her life. The care was shown to her and to us as family/other visitors was wonderful. The management was especially helpful and obliging. We wish so much that
she could have come here earlier so that she could have enjoyed the facilities available to her, sadly she was bed bound.


Just like to say huge Thank You to all the staff who tendered to our mother's needs with such kindness.


Our true thanks


xx

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Review from Ann M (Daughter of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the past four years, I have always found the staff to be patient, cheerful and friendly. The activities and entertainment organised are well received. The home itself is clean and tidy and a "bright" place to visit.l The catering is of a good quality and standard.
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Review from Rita C (Daughter of Resident) published on 24 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very well cared for. She is always clean, fresh and well presented. Her room is bright and cheery. Good home-cooked food and the staff are lovely. Always lots going on, outings and entertainment.
Reply from Julie Emmott, Business Development at Milton Ernest Hall Care HomeWe are really proud of the team at Milton Ernest Hall and are delighted that you are so happy with all aspects of the home.
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Review from Yvonne B (Daughter of Resident) published on 31 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In March 2016 mum asked us to find her a residential nursing care home near Bedford. Although living on her own for the past 35 years, a recent spell in hospital with respiratory problems, many other ailments and a fall resulting in a broken wrist, the need to find the right new home was urgent and
decisions needed to be made under pressure. My husband searched the internet to discover a shortlist. A visit to Milton Ernest Hall within 24 hours and an assessment carried out by the care home manager the next week were all positive. The following week she moved in.


The last 2 months she and us have adapted to the change of lifestyle. The whole family is convinced the right choice was made and we are most indebted to all the staff at the home for their sincere and professional endeavors to make this happen. If you have similar problems please visit Hilton Ernest Care Home and see for yourself. My mum is looking forward to the future having had her dignity restored as she starts on her 99th year.

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Review from Nigel B (Son of Resident) published on 25 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For 6 months in 2014-15 my father was a patient there and was very happy with the care. Just relinquished regular GP visits to home. Feel current staff very caring and supportive.
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Review from Val P (Daughter of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum stayed st Milton Ernest Hall following her discharge from hospital until she passed away (approx 6 weeks). All staff were very kind and caring towards her, to all her family and visitors. We were immediately made to feel welcome and we visited every day that she was there. Nothing was too much
trouble for anyone and the atmosphere was always friendly and welcoming.
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Review from Janet T (Resident) published on 8 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's nice being able to get out and walk around the grounds. The staff are all very helpful. Also I like to go out on trips in the minibus.
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Milton Ernest Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Milton Ernest Hall Care Home is calculated as follows: ( (182 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 200 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Milton Ernest Hall Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (1)

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