Lansglade House

He is very settled and happy at Lansglade and likes all the staff. The only thing I would like to see more stools so the residents can put their feet up if legs etc are swollen or chair that reclines further back. Overall, however, very pleased with the service.

My mother was dreading going into a care home having seen bad press and TV reports of mistreatment in such facilities. Three months on she is happy and enjoying living in Lansglade House. The staff are amazing and so caring. The food is excellent and the facilities and activities are really good. Nothing is too much trouble for them. The family are welcomed with friendly smiles and always offered tea and coffee. The atmosphere here is very much a home from home with lots of laughter and encouragement. I would, honestly, recommend this wonderful home to anyone.

My Mother has been a resident for almost two years now and she has been provided with excellent care and attention throughout. If she has had any medical needs, these have been attended to right away. The food and drink provision is very good with meals/food that the residents want and seemingly unlimited cups of tea for residents and visitors alike. The staff interact with the residents and treat all with respect and dignity.

Although the dining room is not really big enough to seat all residents at once, as some residents preferred to remain in their armchairs for meals this seemed to work out fine. Breakfast was served to individual residents as and when they were ready for it and I was told that a few liked to have breakfast served to them in their rooms before they came down for the day. I liked the fact that it was the residents who determined their own routines for getting up and going to bed."This is your father's home", I was told when he first arrived at Lansglade House. I am truly grateful to each and every member of staff that they really lived up to this and provided such a caring environment for my father.