Lansglade House

Whenever I call the House or make a visit, I'm always greeted by a smile and warmth. They always have time for a quick chat or a more lengthy discussion. I cannot thank the Manager and staff enough, and strongly recommend this home to others. Thank you!

Our mum has been at Lansglade now for quite a few months. The staff have been so caring and supportive and patient in caring for all her needs. It is so nice to have updates on how she is and the odd photo is lovely and reassuring to us. Mum loves all the meals provided for her saying herself "the meals are lovely here". All we can say is the manager and team are great and make us feel welcome. Definitely recommend Langsglade House.

My husband has only been at Lansglade for a few months but was made to feel very welcome when he arrived. The staff are so caring, thoughtful, and conscious of all his needs. I am so pleased I found such a lovely 'home from ' for him.

My nan has been at Lansglade House for several months now. She suffers from extreme anxiety and can be particularly difficult but I have been so impressed with the care she has received here. All the staff are very patient, calm and attentive of her needs. The manager and the team always keep our family updated with how Nan is getting on and are reassuring in difficult situations. My nan's mental state has improved and she always mentions that all the staff are nice to her and she enjoys her meals! As a family, we are very grateful to everyone at Lansglade for giving us peace of mind knowing that nan is safe and being looked after.

In the early days of Mum going in, I spoke to a member of the team on a daily basis, they always had time for me. My mum is now well settled and loves everybody there. They're like one big happy family.

We are so pleased that my mother-in-law has settled at Lansglade House - it's a pleasant environment in a nice part of town - the premises are clean and tidy and seem extremely well run - most importantly, the staff are really caring - she could not be in better hands

Often I have a phone call to see if I am fine and if there anything I need.

I cannot fault the excellent care and consideration given to my aunt. Whenever I call or visit the staff are always friendly, courteous and efficient. I rate all elements I can speak of as excellent. Those I have not rated I merely have not experienced or had cause to use.

My dad has been cared for at Lansgale House since discharge from hospital earlier this year. The staff are very professional and caring and very helpful. I feel they care for us all as a family and the whole team have been very supportive of my dad. Any questions we have are dealt with promptly and visiting supported despite the current challenges.

My mother-in-law went into Lansglade House as she was unsafe to live on her own. Although she was only in the home for a very short while, my wife and I found the staff very helpful and sympathetic, it was a shame however that we were unable to see her room or the home due to COVID restrictions we could only go online to see photos etc.

A first-class caring establishment.

My parents were extremely well looked after at Lansglade House, my mother for a year and my father for four and a half years. We feel that we were very lucky to light on this home where the staff were kind, patient, efficient and caring. The food was excellent and the observation of my parents and swift response to their needs was very comforting. The staff made efforts to get to know their residents and to talk to them and involve them in the first-class activities provided such as physical exercise, craft, my father loved these sessions and music. They were also very caring of me, not minding however many visits I wanted to make, always welcoming and always keeping me informed. I felt that Lansglade House was my second home sometimes. They also seemed a tight unit between themselves, there was a good atmosphere of support and friendship amongst the staff and I think that high morale says much for the home and its management. I would recommend Lansglade House wholeheartedly.

My father needed a couple of stays in hospital and, however good the treatment he received there, I was always anxious for him to return to Lansglade as soon as possible because of the care and individual attention the staff were able to give him in his home. And when my parents, in turn, passed away the staff were also wonderfully kind, concerned and supportive towards our family too.

My grandfather had been a resident at Lansglade for 8 years. He was of sound mind but limited mobility he also had OCD which Lansglade catered for exceptionally! He loved the food (which was very important to him) and the staff were, in his words, his second family! I cannot put into words how wonderful these people are! They cared for and loved him like their own family, and throughout this pandemic, it gave us total peace of mind that he was well cared for! They did all they could to help us stay in touch with him and he even learnt to FaceTime with help! When we could see him again he looked very well and although he had missed us he was very content with life in Lansglade! I cannot recommend this home and it’s wonderful staff enough! Thank you all!

My brother and I were very happy with the care provided for our father up until his recent death. He was a resident at Langslade House for just over a year. We were kept informed of any changes to his care or medical needs. The staff appeared happy and cheerful and interacted well with the residents and were attentive to their needs. Visitors were always made welcome.

When I was looking for a residential home for my father-in-law, I felt a huge responsibility at getting the right home for him. I am pleased to say my father-in-law has now been resident at Lansglade House for over 2-years, and I can honestly say he could not be in a better place. The staff/management are patient, attentive, and I firmly believe they have all the residents best interests at heart. This can also be said of the Langlade cooks and maintenance staff, who is always approachable, friendly and polite. The staff go out their way to make life as comfortable as possible for him, even though with his dementia, he can be challenging at times. Nothing seems to deter the staff from delivering the best care possible. I am always updated/consulted when his care needs, need to be changed, which in these uncertain times and visits more challenging, is really reassuring. Big thanks to you all, you make a fantastic team and you definitely make Lansglade House more like a family home.

The staff are all so kind and caring and I would definitely recommend Lansglade if your loved ones have to move into a care home.

The manager and team provide excellent care and are on top of the needs of residents and their families. We contacted a number of homes before selecting Lansglade and are very happy with our choice. Nothing seems too much trouble.

I would like to express my thanks and appreciation on how well Lansglade has looked after my mother for several years. All our family members visited her regularly each week before lockdown. We all send letters each week and know the staff read these out to Mum. The manager has facilitated several WhatsApp calls and my brother was allowed to visit Mum recently and has also so kindly agreed that he can go in on 11 November (her 97th birthday) to visit her again. Whenever we see her on WhatsApp she is looking well and cared for and we are so delighted that she recognises us. Thanks again to the manager and all her caring staff.

Mum moved to Lansglade House in August 2018 and has been very happy there. It may sound like a cliche but it's like one big family. The food is excellent, the care is above and beyond and the staff care for the residents as if they were one of their own in an atmosphere of fun and laughter. They have lovely parties during the summer and for Christmas, and the atmosphere just makes you want to smile. Mums room was bright and sunny and she had her own bathroom. She spent two lovely years there before she passed away recently. The care given to her, and to me, during her last days was exceptional. It was a lucky day when we chose Lansglade and I can't recommend the home highly enough.