Milliner House Care Home

I find the care home is very approachable. Listen to my opinion and the person who stays there is looked after and always very clean, well fed and has plenty of fluids. The manager and staff always have smiles on their faces and make all the residents smile even though they might have a bad day.

My mother has been a lot happier since she came to Milliners House Care home. All the family have noticed an improvement in her wellbeing. The management and staff have been very helpful with all her needs, very friendly and made her welcome. She has a nice room and the house was a nice, friendly atmosphere. The meals are good quality and all the amenities that are in place should give my mother a happy future. Thanks to all staff for their help.

My husband was a resident in Milliner House for 4 1/2 years. During that time his dementia went through many stages until, sadly, he died on 26th February. During his time there, he has been treated with absolute kindness and care. Staff adapted to his deteriorating condition and always treated him with respect and affection. They were kind and encouraging to me as a sometimes distraught wife. Thanks and praise are due to all.

Our mum was a resident at Milliner House for 2 weeks. We cannot thank everyone enough involved in the care and compassion that was given to her. The care was outstanding and the staff are absolutely amazing. Thank you from the bottom of our heart.

Mum is very happy and thriving in the home. I feel confident that she is being cared for in a safe, happy and well run environment.

I have found the whole event of Mum having ot give up on her independence extremely hard to cope with persoanlly. Thankfyully the Manager and the staff looking after Mum have given me the ability to let go and accept the full time care that my mother needs, is good neough to give me confidence.

Excellent care, very impressed.

I have been so relieved to find a suitable care home for my husband and feel he is safe and settled. There have been a couple of emergencies which have been dealt with very professionally and I too have felt well supported. I cannot thank the manager and her team enough. I have noted all categories good but they veer towards excellence.

I have found the staff and management helpful in ensuring mum settled in. All the staff are caring and professional and I am happy with the care mum is receiving.

When I visit the home it is always clean and bright. The staff are cheerful and attentive to the residents. The manager's door is always open. A lot of work goes into organising open days etc.

It amazes me that the staff who work so hard still have time for a welcoming greeting to visitors.

My son isn't keen on the food, which is probably aimed at residents who have difficulty eating.

All in all, a very well-run care home.

Mum has been at Milliner House for just over a year now. At first, she was very unsettled but to be expected given that she was very confused. All staff are very caring attentive and approachable. Mum seems happy when I visit and it’s also nice to be able to take her to her own room at any time. There’s always someone to talk to if I have any issues which usually get dealt with promptly. It’s not only the carers who are approachable all other staff are too Manager, Admin, Housekeeping and Maintenance who are always happy to help in any way they can.

Visit mum every couple of months for a few days as I live in Sheffield. She is looking much better at the moment in herself and reasonably communicative. Her wellbeing seems to be carefully monitored with regards to eating/drinking/weight and general health. Is clean and seems well cared for - staffing levels seem better than previously. Management very helpful.

Requests or problems are responded to readily by staff/management.

Very friendly home, very clean. The carers are very good. No bad smells in the home, excellent for my husband.

Mum seems to like it here. She feels safe and has started to go out on trips. She relates well to staff. Only negative is she's not keen on food.

I'm not able to visit often but I know there is always someone to speak to at the end of the phone.

The home is in excellent condition. Rooms are excellent. Everyone is kind and caring. When I do visit there are no unpleasant odours around the home which is pleasing when I walk through the door.

My experience is based on mother's care. I am 100% happy with the care my mum is receiving. The staff and management are always approachable and helpful, more importantly, my mother is in the best condition I have seen in a while.

Friendly staff and atmosphere within a caring environment.

The staff recognised his physical and mental needs well.

My Dad was transferred to Milliner House on discharge from hospital after undergoing surgery. He was weak, frail and had very poor/no mobility. Staff and management at Milliner House took him on board at short notice. They gave him full support in getting his mobility back and paid great attention to his dietary requirements due to being diabetic and vegetarian. My family and I have gratitude and praise for all staff at Milliner House. Thank you once again. We couldn't have chosen a nicer care home.