Milliner House Care Home

All staff extremely kind, smiling and nothing is too much trouble.

Staff always check that everyone is OK. Mum is very pleased to be here. Mum is getting lots of help and love.

With her medical conditions, it was difficult for staff to give full support and converse with patients. They did their best in the circumstances to look after her and towards the end treated her with care and dignity.

I found Milliner House very clean and aware of my mum's needs and do everything they can to accommodate her. The house is bright and open which suits mum. She likes being here and is well looked after by the kind and caring staff and management who take the time and trouble to keep me informed of any issues she may have, therefore I give Milliner House top marks. Thank you very much.

Mum moved in 8 days ago. Very happy with everything: Accommodation, staff etc.

I don't get to visit Milliner House very often. When I have done I have been very impressed by what I have seen. The public and private areas are clean, the staff are caring and attentive and appear to have a good understanding of my mother's care requirements.

I would say Milliner House is the best of the several care homes I have visited.

I find the manager and staff are very friendly and helpful, nothing is too much trouble. They answer any questions we have. She enjoys the food. Mum is always looking clean and tidy and she gets her hair done every Tuesday. The manager seems to go one step further to make sure everything and everyone is okay. They also make a lovely cup of Tea.

Staff very friendly and helpful. Home kept to high standards of cleanliness, very good food. Manager of home goes beyond expectations.

Very friendly warm staff. Professional and helpful.

We have visited various care homes and this one is by far the best. The staff are very caring, sympathetic and understanding. The bedrooms and rest rooms are kept clean and tidy. I am assured that my mother is getting the very best of care.

A very clean and well staffed place. Caring staff with good facilities.

The care home is super it gives my mum all the care and help she needs.

Very happy with the level of care and my sister's room. She looks extremely healthy and I thank Milliner House for everything they are doing for my dear sister.

Efficient staff and management in place, care is excellent, highly recommended.

Visited 15th Jan to see my aunt. She is comfortable. The staff are very attentive and professional. They discussed the care plan and her health. They we very reassuring to me which was very comforting.

On visiting my mother over Christmas and New year I lost my gold bracelet. It was found by a member of staff at the home and returned to me the next day. As the bracelet has great sentimental value I would like to thank the staff for their honesty.

Mum has recently begun to join in with activity sessions which is a great breakthrough on behalf of the staff.

My wife and I when visiting our friend always find this home clean and tidy. No unpleasant smells and she is very well cared for. We would recommend the home to anyone needing care.

My mother is weighed regularly and when mum was found to have lost some weight staff informed me straight away and told me of their plans to support mum in recovering the lost weight. This was important to us as a family because mum is of a slight build and we are thankful for the prompt action and care of the staff.

Always put the residents care and wellbeing first. Excellent in keeping in touch with regards to my mums care. e.g Resident of the day.

I was taken for a drink and thoroughly enjoyed it. It made a special occasion to my 74th Birthday.