Rosedale is a warm and friendly home, with an established, well trained team of staff on hand at all times to provide you with the help that you require.
It offers a safe, secure and happy environment where you can choose each day to be as busy or as relaxed as you want to be. The activities co-ordinator ensures that there are lots of different activities and outings taking place each month. However, with two lounges and three dining areas as well as a conservatory and lovely gardens, there is always somewhere quiet and peaceful if you prefer.
There is a lift to all floors and plenty of car parking for visitors, who are welcome at all times.
Group: B C & G Care Homes Ltd
Person in charge: Regina Kravcenko (Registered Manager)
Local Authority / Social Services: Luton Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 50+.
Languages Spoken by Staff (other than English): Bulgarian, Irish, Lithuanian, Polish, Portuguese, Romanian, Russian, Urdu
Single Rooms: 20
Shared Rooms: 0
Rooms with ensuite WC: 2
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access
Parking:
Front parking
Latest Care Quality Commission* Report on Rosedale Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Rosedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Rosedale Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.714 for Rosedale Care Home is calculated as follows: ( (124 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 168 Ratings = 4.714
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Rosedale Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 14 Reviews ÷ 4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Rosedale Care Home has a Review Score of 9.7 (9.714) from 14 Reviews
Review submitted from a Postal Card by P B (Daughter of Resident) on Wednesday 17 January 2018. Relates to December 2017.
Our mother was admitted to this care home 8 1/2 years ago and resided happily in this caring and supportive environment until her recent death (of natural causes). She suffered from dementia and multiple ailments, which could be challenging during her stay in this home. She received a wonderful standard of care from the staff and external visitors/professionals. Mum was loved and all family members were warmly welcomed. Social events for residents and family were fabulous and there was a lovely family atmosphere amongst the staff and the residents.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Karen C (Daughter of Resident) on Monday 18 December 2017. Relates to November 2017.
Rosedale Care Home has been a wonderful place for my mother to be homed. They have improved her health and mental well-being and all the staff truly care about all the residents. The home is kept spotlessly clean and the staff throughout the building are helpful and kind. When reading the tabloid papers you hear such terrible stories of care homes, it is refreshing to see a real quality of care in our community. I have truly found a gem of a home.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by D P (Son of Resident) on Tuesday 12 December 2017. Relates to November 2017.
When my mother entered Rosedale she was very poorly - mentally and physically. All of the staff rallied around my mother and provided amazing care and support. My mother is now healthy, active and loves Rosedale as her home, the staff being part of her extended family.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Zorana W (Daughter of Resident) on Monday 27 November 2017. Relates to November 2017.
We are extremely happy with Rosedale Court Care Home. The staff are very friendly and helpful, always a lovely atmosphere. My mum is happy and comfortable.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Soraya N (Daughter of Resident) on Monday 27 November 2017. Relates to November 2017.
My family and I are very happy with the way Rosedale Care Home runs, the staff look after Mum very well. She's always washed and cleaned and always happy. Her room is clean and tidy, staff are very friendly and always happy. Mum is safe and looked after very well.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Keith S (Son of Resident) on Monday 27 November 2017. Relates to September 2017.
My wife worked in care for many years and she could not praise the care enough that my mother received at Rosedale. Whenever we went to visit there was always a warm welcome from all members of staff and mother was always well dressed and cared for, right up to her last days of life.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Mica W (Granddaughter of Resident) on Monday 27 November 2017. Relates to November 2017.
Grandma has been a resident since early this year. When she came she was in a bad way. Staff care for her well and there is a huge improvement. The lounge has recently been decorated and is a clean/light environment. Very happy!
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Margaret M (Daughter of Resident) on Friday 17 November 2017. Relates to November 2017.
During the 18 months our Mother spent at Rosedale, the family were extremely pleased with the care she received. The manager and staff were extremely kind, caring and professional. We visited our mother often and were always made to feel welcome. We always found the home to be clean and the food served to residents excellent.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by C G (Daughter-in-law of Resident) on Friday 17 November 2017. Relates to November 2017.
Staff are kind, courteous and friendly at all times. Regular singalongs to music. Nothing is too much bother for the staff. Always kept informed of any appointments etc. Rooms cleaned regularly, food delivered with the option of where to eat for residents.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Antony B (Son of Resident) on Friday 17 November 2017. Relates to November 2017.
Rosedale is a very welcoming home which is run by a very friendly group of people. The management and staff are caring and considerate at all times. There is a regular staffing and not a constant turnover which contributes to the smooth running to the home and the staff resident relations.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Paul H (Brother of Resident) on Friday 17 November 2017. Relates to November 2017.
The care home staff take the residents out and try to engage them in different activities and play boards. So they all can get some stimulation from the day to day routine of the home which is clean, well run with a cosy atmosphere.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by Margaret S (Resident) on Wednesday 15 November 2017. Relates to November 2017.
I have been staying at Rosedale care home for almost three years. I enjoy staying here and I like my room. I feel happy and cared for here and I enjoy the food.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Postal Card by C T (Daughter of Resident) on Tuesday 14 November 2017. Relates to November 2017.
My mother has been well looked after for 8 and a half years at this home. Good continuity of staff who are well trained and handle the difficulties that accompany Alzheimer's with a smile and tremendous patience and understanding. Her surroundings are comfortable and we are kept up to date with all the problems that occur along the way by staff and management. Everyone does a tremendous job. I am glad I chose this home.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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Review submitted from a Website Submission by Alistair B (Son of Resident) on Saturday 22 July 2017. Relates to July 2017.
My father who passed away recently spent a year at Rosedale. He had vascular Dementia and latterly was not mobile and required help with feeding. Throughout his time at Rosedale, my sister and I were impressed by the operational leadership of the home and the caring nature of its staff. They are a wonderful team, friendly, motivated and caring. To say they went the extra mile would be an understatement. They were all great from the handyman to the diverse range of carers.
Rosedale is not the smartest home or best endowed with facilities but for compassion and care delivered professionally, I think it would be hard to beat. I would have no hesitation recommending it.
My father was self-funding and I have no doubt that he would feel that the home was very good value. We could tell he enjoyed his stay at Rosedale. His smiles said it all.
How likely would you be to recommend Rosedale Care Home? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Rosedale Care Home