Rosedale Care Home

36 Lansdowne Road, Luton LU3 1EE
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9.8 41 Reviews
  • Rosedale Care Home, Luton
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Care Provided by Rosedale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Other Care Provided
  • Palliative Care

Good to Know

  • Owner
  • Chelham Healthcare Ltd
  • Person in charge
  • Regina Kravcenko (Registered Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Rosedale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Front parking


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Rosedale Care Home Reviews (41)

Total of 41, showing 21-40
9.8

Rosedale Care Home has a Review Score of 9.8 (9.790) out of 10, based on 8 reviews in the last 2 years. Over all time Rosedale Care Home has 41 reviews.

Overall Experience

  • 33
  • 8
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Date Published

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33

Review from K d (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosedale has a friendly homely feel. All the staff are very approachable and caring towards the residents.
The home is clean and bright and the residents looked well cared for. Mum enjoys the food and there is always a choice on the menu. The activities coordinator is always finding new things for
the residents to try, quizzes, bingo, seasonal crafts etc. All the residents were taken out to a nursery and thoroughly enjoyed the Christmas Pary and entertainment. It's reassuring to feel my mum is safe, well cared and respected.

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Review from D H (Resident) assisted by family/friend published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home have looked after me for five months. The staff are very kind and make sure I am comfortable and always make sure I have something to drink. There is a tv in the room so I can watch programmes when in bed.

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Review from M C (Daughter of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first day we brought my mum, we felt really comfortable with the surroundings and initial meet with staff and management. My mum's interests were always at the forefront of their care for her. She was always treated with dignity and respect. I cannot fault any standard of care of which
was given to her.
Excellent cleanliness with her personal hygiene and bedroom. Was always kept informed with regards to any doctors/medication and wellbeing. Thank you Rosedale.

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Review from Julia D (Daughter of Resident) published on 22 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has lived in this care home for more than 10 years now and considers many of the staff as her friends. The environment in the home is caring and supportive in often quite challenging circumstances. The staff create a positive atmosphere and are creative in their organisation of activities to
motivate and entertain residents as well as providing empathetic one on one input to engage and reassure all the residents.

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Review from Paul H (Brother of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, caring home, well run and clean.
Great staff.

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Review from A S (Daughter of Resident) published on 19 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my mum's stay at Rosedale, I have found the staff to be helpful, friendly and professional.


The staff are always very caring and aware of the family's feelings/needs.


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Review from C B (Daughter of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been here now for over 2 years and he has received really good care. The staff are always helpful, jolly and courteous with both dad and the family. The home provides a really safe, warm environment and the residents are treated with respect.

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Review from Soraya N (Daughter of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the manager and her team for caring and looking after mum until she passed away last week. My family and I will always cherish our memories that we had mum at Rosedale care home, all the staff are brilliant and hardworking, we will miss you all, once again thank you.

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Review from Noman A (Son of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at this care home for over two years. The care support has been excellent, management and staff are very helpful. The facilities are very good and the standards are very good. Everyone here treats my mother with respect and dignity. The family is happy with the service provided.

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Review from Mick T (Nephew of Resident) published on 26 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunty has settled into Rosedale very well. She feels comfortable, well fed and happy, also well looked after.

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Review from P B (Daughter of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was admitted to this care home 8 1/2 years ago and resided happily in this caring and supportive environment until her recent death (of natural causes). She suffered from dementia and multiple ailments, which could be challenging during her stay in this home. She received a wonderful standard
of care from the staff and external visitors/professionals. Mum was loved and all family members were warmly welcomed. Social events for residents and family were fabulous and there was a lovely family atmosphere amongst the staff and the residents.

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Review from Karen C (Daughter of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosedale Care Home has been a wonderful place for my mother to be homed. They have improved her health and mental well-being and all the staff truly care about all the residents. The home is kept spotlessly clean and the staff throughout the building are helpful and kind. When reading the tabloid papers
you hear such terrible stories of care homes, it is refreshing to see a real quality of care in our community. I have truly found a gem of a home.

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Review from D P (Son of Resident) published on 12 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother entered Rosedale she was very poorly - mentally and physically. All of the staff rallied around my mother and provided amazing care and support. My mother is now healthy, active and loves Rosedale as her home, the staff being part of her extended family.

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Review from Zorana W (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with Rosedale Court Care Home. The staff are very friendly and helpful, always a lovely atmosphere. My mum is happy and comfortable.

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Review from Mica W (Granddaughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Grandma has been a resident since early this year. When she came she was in a bad way. Staff care for her well and there is a huge improvement. The lounge has recently been decorated and is a clean/light environment. Very happy!

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Review from Keith S (Son of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife worked in care for many years and she could not praise the care enough that my mother received at Rosedale. Whenever we went to visit there was always a warm welcome from all members of staff and mother was always well dressed and cared for, right up to her last days of life.

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Review from Margaret S (Resident) assisted by family/friend published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been staying at Rosedale care home for almost three years. I enjoy staying here and I like my room. I feel happy and cared for here and I enjoy the food.

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Review from Margaret M (Daughter of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 18 months our Mother spent at Rosedale, the family were extremely pleased with the care she received. The manager and staff were extremely kind, caring and professional. We visited our mother often and were always made to feel welcome. We always found the home to be clean and the food served
to residents excellent.

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Review from Antony B (Son of Resident) published on 17 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Rosedale is a very welcoming home which is run by a very friendly group of people. The management and staff are caring and considerate at all times. There is a regular staffing and not a constant turnover which contributes to the smooth running to the home and the staff resident relations.

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Review from C T (Daughter of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been well looked after for 8 and a half years at this home. Good continuity of staff who are well trained and handle the difficulties that accompany Alzheimer's with a smile and tremendous patience and understanding. Her surroundings are comfortable and we are kept up to date with all
the problems that occur along the way by staff and management. Everyone does a tremendous job. I am glad I chose this home.

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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Rosedale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.990 for Rosedale Care Home is calculated as follows: ( (95 Excellents x 5) + (1 Goods x 4) ) ÷ 96 Ratings = 4.99

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Rosedale Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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