Fee's are primarily dependant on the care required, and also on the room or property taken. This can be further discussed in your initial enquiry.
These prices are only a guideline, please contact Pembroke Care to find out the exact price for your requirements.
Please contact the manager to make the appointment.
On site parking.
Pembroke Care has a Review Score of 9.6 (9.550) out of 10, based on 24 reviews in the last 2 years.
Over all time Pembroke Care has 60 reviews.
5.0 out of 5
Thank you for sharing such heartfelt words at such a difficult time. It was our absolute pleasure to look after your mum, and she will certainly be remembered, she was such a character and brought smiles to those around her. Knowing she found happiness and comfort with us at Pembroke Lodge means so much, and we're glad she felt at home again. We'll share your kind words with the whole team, who will be touched by them. Please accept our sincere condolences from everyone here.
5.0 out of 5
Thank you so much for sharing this. We know how difficult it can be when home isn't an option, so we're really glad our team could make the transition a little easier for your dad. It's wonderful to hear he left feeling stronger and more positive-that means a lot to us. We'll make sure the staff at Alexandra Lodge see your kind words, as they'll be touched to know their care made a difference. We wish your dad every happiness in his new home closer to you and your family.
5.0 out of 5
The building is very nice and they have a lovely garden that our
Levels of personal care and responsiveness to welfare concerns is very impressive. Couldn't be more pleased with our choice
Thank you for your thoughtful feedback. We're so glad to hear that your father is enjoying his time with us at Pembroke Care, especially the garden and home-cooked meals. It means a lot to us that you've noticed the consistent team and personal approach we pride ourselves on. Your comments about our care and responsiveness are truly appreciated by all of us. We're very pleased to be supporting your family.
5.0 out of 5
Thank you for your kind words. We're pleased to hear that your stay with us provided the comfort and reassurance you needed during your recovery. Our team takes great pride in creating a warm and supportive environment, and it's wonderful to know that you found our care helpful. Wishing you continued good health, and we appreciate you taking the time to share your experience.
4.0 out of 5
Thank you for your kind feedback. We are glad to hear that your mother feels happy and comfortable with us, and we are grateful for your trust in our care. Supporting residents with dementia with compassion and attentiveness is at the heart of what we do. It's always a pleasure to accommodate family visits, and we're pleased you feel welcomed. Your words mean a lot to our team.
5.0 out of 5
Thank you for your kind words and for sharing your family's experience. It was an honour to care for your father, and we're humbled by your appreciation of our team's dedication and professionalism. Supporting him and your family was a privilege, and we're grateful to have been part of his journey. Your gratitude means so much to all of us. Thank you.
5.0 out of 5
Thank you for your heartfelt message. It means so much to know that your mother's final year was marked by care, kindness, and compassion from our team. Supporting her and providing comfort during that time was a privilege for us. We're truly grateful for your trust and your kind words about our staff's dedication. Our thoughts are always with you and your family.
5.0 out of 5
Thank you for sharing such wonderful feedback. We're delighted to hear that your father's birthday was a memorable celebration. Our team truly enjoys creating special moments, and it's lovely to know he and your family had a joyful experience. We're grateful for your kind words and for the chance to be part of these important times. Blessings to you and your family as well.
5.0 out of 5
Thank you for your feedback. We're glad that technology helped keep you connected with your mother during the challenging Covid period, and we're pleased to hear that her care has met your expectations. Our dedicated team strives to provide attentive and compassionate support, and we're always here to discuss any aspects of her wellbeing. We appreciate your trust in us and are grateful to have your mother with us at Pembroke.
5.0 out of 5
Thank you for your kind words. It was a privilege to care for your father over the years and to witness his unique spirit. We're pleased that he was able to maintain his independence in his own apartment and transition smoothly as his needs changed. Our team values the importance of creating a warm and welcoming environment, and your appreciation of our staff's dedication and compassion truly means a lot. Supporting families from afar is something we strive to make seamless, and we're grateful for the opportunity to provide comfort and care to both you and your father.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with Pembroke. It has been our pleasure and privilege to care for your father over the past five years. We strive to ensure all our residents receive the attention and support they need, and it's wonderful to hear that he is happy and healthy under our care. Our team is dedicated to providing a friendly and nurturing environment, and we're glad this has been reflected in your father's experience.
4.0 out of 5
Thank you for your lovely feedback. We are so pleased to hear that you and your mum have had a positive experience at Pembroke Lodge. Caring for residents with dementia and Alzheimer's requires a compassionate and dedicated team, and we're glad that our efforts have made a difference in your mum's care and comfort. We take pride in offering a welcoming and homely environment, and it's great to know that you've enjoyed the garden during the summer months. If you ever have any questions or suggestions, please feel free to reach out to us.
5.0 out of 5
Thank you for your kind words and for sharing your experience with Pembroke Care. It's wonderful to hear that your mum has been well cared for over the past 18 months and that our team has made a positive impact. We understand how challenging it can be when a loved one experiences confusion, and we're committed to providing a calm and reassuring environment where they can feel safe and comfortable. Your praise for our carers is much appreciated, and we'll be sure to pass on your compliments to the team. Please don't hesitate to reach out if you ever have any questions or further feedback.
5.0 out of 5
Thank you for your kind words and for taking the time to update your review. We are delighted to hear that your mother continues to receive the care she deserves, and we appreciate your recognition of the systems we have in place. Our team works hard to maintain strong relationships with healthcare providers like the local GP surgery to ensure timely and professional attention to any health concerns. Your feedback encourages us to keep striving for excellence in the care we provide. Thank you for your continued trust in Pembroke Care.
3.0 out of 5
Thank you for your feedback. We're glad to hear you feel your friend is well cared for in terms of cleanliness and comfort. We do offer a variety of daily activities designed to engage and stimulate our residents, but participation is always optional. We understand that some individuals may choose not to join, and while we strive to cater to everyone's preferences, it can be challenging to meet all interests. We will continue to offer opportunities and encourage participation while respecting each resident's personal choices. Thank you again for your input!
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that your father is enjoying his stay at Pembroke Lodge. It's wonderful to know that he appreciates the helpful and caring staff, as well as the quality of the food and the beautiful surroundings. Our team works hard to ensure all residents feel comfortable and supported, and we're glad that this has been your father's experience. We truly value your feedback and look forward to continuing to provide a positive environment for him.
4.0 out of 5
Thank you for sharing your feedback. I'm glad to hear that your friend is well cared for physically and that the care home is attentive to her needs, including providing a clean and safe environment and addressing requests promptly. It's great that the proprietor and staff show genuine concern and create a welcoming atmosphere with thoughtful touches like birthday parties. We understand that social interactions and personal preferences can be challenging, but we're committed to continuously improving the experience for all residents. Your observations about the stimulation and TV are noted, and we'll work on finding ways to enhance engagement and comfort. Thank you for your valuable input!
4.0 out of 5
Thank you for your review, we do offer daily activities but not everyone likes to join in. We do try and encourage them, however at the same time we do respect their wishes.
5.0 out of 5
Thank you for the glowing review, it is a privilege to be looking after your mother. We are all one big family and enjoy celebrating with them as we would our own families.
5.0 out of 5
Thank you for your heartfelt review. We are deeply sorry for your loss and honoured that your mother spent her final days with us at Pembroke Lodge. Our team takes immense pride in providing knowledgeable and compassionate care, and it is truly rewarding to hear that our efforts made a positive difference. We're glad to know that she enjoyed the food and that our staff's dedication to her well-being was evident. Your kind words about our garden and the respectful treatment of residents are greatly appreciated. We strive to create a family atmosphere and are pleased it brought comfort to your mother and your family. Please feel free to visit at any time, you are always welcome. With heartfelt regards.
The Review Score of 9.6 (9.550) out of 10 for Pembroke Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
Iqra Malik is the deputy Manager for Pembroke Care and she has been with the company since 2015.
Aneta is one of our Senior Healthcare Assistants and has been with the company since 2019.
Julie is one of our Senior Healthcare Assistants and doubles up as a chef when needed.
Julie has been with the company since 2018.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pembroke Care to verify any information. View our terms and conditions. Pembroke Care has an Enhanced Service - more info.
