Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
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9.8 180 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

Clara Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Clara Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1912
  • Self-Funded Residential Dementia Care: from £2007
  • RESPITE Self-Funded Residential Care: from £2112
  • RESPITE Self-Funded Residential Dementia Care: from £2217

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Clara Court to find out the exact price for your requirements.

Contact Clara Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clara Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Gladys Chironga (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Parking

  • Parking on site

Clara Court Reviews (180)

9.8

Clara Court has a Review Score of 9.8 (9.830) out of 10, based on 16 reviews in the last 2 years.
Over all time Clara Court has 180 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Clara Court
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Total of 180, showing 61-80
Review from John S (Son-in-law of Resident) published on 14 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law first came to Clara Court following a period of hospitalisation. From the beginning, my wife and I were impressed by the care shown by all staff. This was evident in the way that they spoke, the way they listened and responded to my mother-in-law's needs. She was anxious but immediately
reassured. One of her favourite phrases now is "I'm very happy here." She has enjoyed the activities provided and when taken out is always keen to make sure that she is back in time for lunch or tea! The staff have also been very patient and helpful in dealing with us as we adjust to "Mum" being in a care home. A big thank you to all the staff.
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Review from K P (Son of Resident) published on 14 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum (and us her family) are very lucky that Mum has a place at Clara Court. After a very difficult time, to our huge relief, Mum's settled very quickly and is much happier. The help that both Mum and we had in the transition from hospital to Clara Court was fabulous. The team at Clara Court have helped
both Mum and us, her family, enormously. Mum gets to do lots of activities, is putting on weight and she says she’s no longer lonely. The team at Clara Court have enabled this.
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Review from Sally F (Daughter of Resident) published on 30 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Growing old is a privilege but growing old with dementia can be harrowing both for mum and the family. The manager and her team make everything bearable - thank you xx
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Review from David L (Friend of Resident) published on 27 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over recent years particularly the Care home industry in the UK has come under severe scrutiny and as an outsider to the service it would be unfair to comment as to whether the scrutiny was justified or not.


During visits to dear friends placed in Clara Court (at different periods and ongoing) since

the end of March this year, what is very clear and totally justified is the praise and appreciation for the care, understanding, support, gentleness and friendliness shown to myself and other friends who visit Clara Court to keep in touch with our friends.


From the reception staff on entering and leaving to all personnel providing the atmosphere and support to the professional management of the Home we and our friends are made to feel important and that somebody cares and listens to the needs of our friends.


The caring approach and attitude speaks volumes for Clara Court and should be admired throughout the industry.
Thanks to all.

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Review from Lorraine C (Niece of Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very pleasant and caring and patient.
Rooms are of a good size and furnished.
My aunt likes the food.
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Review from Graham E (Son-in-law of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited many similar care homes for my auntie, father and mother-in-law so can be confident in saying Clara Court was by far the best for all-around performance. The staff are always understanding and as flexible as possible during difficult times. It is a nice feeling to know the care received is
of the highest quality and the environment is safe.
This is not always easy to achieve so well done to all the staff.
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Review from Donna E (Daughter of Resident) published on 20 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we were so apprehensive and scared of placing our very precious mum/nanny into a care home but we did not need to be with Clara Court. All of the staff have been amazing, they are patient, kind, considerate and accommodating. Nothing is too much trouble to enable our mum to settle in her
new home. We now feel part of a very large Clara Court family. We could not have done it without all their support. Thank you.
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Review from C F (Granddaughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clara Court is a lovely care home. We as a family are very pleased to have our granny here. The staff are lovely and friendly, also very helpful with any questions you have. We are very happy to have our granny here and seeing her enjoying herself.
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Review from T M (Son-in-law of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased to say that I'm happy to have my mum-in-law being looked after in this very nice care home. The conditions and friendliness of the staff are excellent.
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Review from C M (Daughter of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very well looked after by caring staff. Staff very welcoming to visitors. If you have any concerns they will sort it out straight away. Good fresh home cooked food for the residents served in a lovely little room. Wouldn't want Mum to be in any other care home. Very satisfied.
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Review from M T (Daughter-in-law of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clara Court is a very welcoming place. All the rooms are bright and clean. The staff are very friendly and treat everyone with respect and great care. Nothing seems too much to ask for. You are not just a number there. Really pleased for my mother-in-law.
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Review from Peter T (Son of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our first month has been a great experience for my mother. She has had excellent care and is treated very well.
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Review from Pauline C (Daughter of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who has advanced dementia moved into Clara Court in February. From day one, I have been supremely impressed with the wonderful staff and level of care shown to her.
Everyone has treated her with compassion and dignity at all times.
The facilities, activities and her room are wonderful.
Highly
recommended!
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Review from Bernice C (Niece of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt spent the last two years of her life at Clara Court and was very happy there. She blossomed in her time there, gaining in independence and confidence and finding a new freedom within this sheltered and secure environment, enabling her to do so many new things with the enthusiastic activity team.
All
the staff have good personal knowledge of the residents and are all supportive and caring. The staff have also been very helpful to us, the family, and could not have done more for all of us.
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Review from John C (Husband of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been here since February 2018 and has a very good experience the whole time she has been here. I have also been impressed and I do wish all the staff the very best they have shown. Thank you very much.
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Review from L W (Daughter of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clara Court has been a warm and welcoming sanctuary since I first stepped over the threshold.


The staff are all caring and helpful and my mother settled in so quickly due in no small part to the friendly atmosphere created by the caring staff. It is a pleasure to visit my mum at Clara Court.

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Review from Stuart H (Son of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Generally very happy. Staff are caring and alert to any potential problems. Home seems clean and well decorated. Plenty of activities provided (even if my mother chooses not to participate!)
Food seems good (and adaptable to residents' individual needs). Can't fault it.
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Review from Cherine Z (Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was discharged from the hospital to this facility. Extremely warm and friendly carers. One carer, in particular, does go the extra mile for everyone.
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Review from Peter P (Husband of Resident) published on 14 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clara Court is the best possible place for my wife, who suffers from dementia. She is well looked after, kept clean, is fed well and at all times seems to be happy enough with that condition.
The staff and carers are so patient and caring under a good management and so well run.
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Review from Roy T (Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No problems experienced.
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Clara Court is calculated as follows: ( (158 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 188 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clara Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clara Court to verify any information. View our terms and conditions. Clara Court has an Enhanced Service - more info.