Clara Court

Love this care home.

From the initial assessment at home for my partner, the respect and care has been second to none. Whenever making a call or visiting there is always a welcoming voice. The manager is always open to conversation as are all the staff. Now having Covid test before visits, they are managed by the helpful and very friendly receptionist, who goes out of her way to help both residents and relatives. Noticeable when she's away.

The staff go above and beyond to help with your needs. Mum genuinely looks content and well.

My mum has been at Clara Court since leaving the hospital. The manager and staff have made my mum and myself very welcome, they have dealt with us both very professionally and very caringly, all our anxieties have been resolved and my mum appears very happy at Clara Court. Special thanks to one member of the admin team who is an asset to the home. Well done Clara Court.

The manager and her amazing team have supported mum and the family with kindness through a challenging time. Mum has now been in Clara Court for a few weeks and with her mid-stage Alzheimer’s the team have done an outstanding job in supporting and settling her in. They have gone to great lengths to make the garden visits work well for everyone. We are so pleased we were lucky enough to find such an outstanding home for mum. These carers are stars.

I visited unannounced to check suitability for my Mum. Everyone was in a meeting but still took me to see a respite room. All were very pleasant and the aura of Clara Court was good. Mum stayed three weeks and her care was exemplary. The staff from cleaners, handyman, cooks and nursing staff alike were all very caring and circumspect. The team is very well led by its manager.

I would highly recommend Clara Court to anyone, and I would like to thank the staff who are amazing.

An emergency admission was arranged for my mother in law. Everybody was very helpful and efficient and showed great kindness towards the whole family. They were understanding and really accommodating regarding the family needs. Would recommend them to anybody.

After an initial stay for respite care, my mum became a permanent resident in April 2019. She has a lovely big room which is light and airy - and ensuite, and a number of great activities are hosted onsite that she can join in with if she wishes to. The staff are always welcoming (we visit regularly and are always offered refreshments) and we couldn't be happier with how Mum is cared for.

The only thing Mum mentioned (in a negative way) was the fact she said it was 'always cold' and she cannot chew because she has no bottom dentures since her stroke and she found the food hard.

Since moving into Clara Court in December, my mother has received excellent care. The staff take time to motivate and encourage her and tempt her with tasty food, really important as she was so reluctant to eat previously. The staff keep me updated between visits which is incredibly reassuring and have worked with my brother and I to find the best way to support my mother's needs. Mum's room is comfortable, cosy and very clean and the whole home is a lovely, safe and stimulating environment.

We have found Clara Court to be an inviting and friendly, professionally run care home. Even on our first visit, they went the extra mile to answer all our questions, concerns and worries.

Thank you so much to all the staff, I cannot recommend this home enough.

Very caring and well organised care home. Staff are enthusiastic and attentive. Lots of activities. Plenty of extra safety tools available. The Manager is exceptional. I have no concerns about my Mother in Law's care.

I am very impressed by the staff and facilities at this home. All staff I have come across including the manager, admin, carers, chef and maintenance guy - have all been lovely. Helpful, caring and effective. They work well as a team and appear to be very dedicated. There seems to be a low turn over of staff. The care staff manage with dementia residents very well indeed.

The manager knows everyone, including visitors and is very involved in the care of residents.

Rooms are a good size with good furniture. Visitors are welcome any time and are made to feel 'at home' with a cup of tea etc. The garden is a good, safe place for those on the ground floor. The meals menu is interesting, especially at lunchtime - and there are numerous snacks provided during the day.

There is a good daily programme of activities for those able to participate.

I find the manager to be very helpful, clear and efficient. She always listens to questions and researches her answers before always getting back to you.

My mother is well looked after in Clara Court. The carers are warm and friendly and really care for her. They meet all her needs and know her so well and are able to tell if she is becoming unwell and are able to act accordingly. When we come to visit she is always clean and well kept. We are always kept informed on anything that is happening. Thank you Clara Court.

This visit, as all previous visits my visit has been greeted with warmth and appreciation. This attitude is fully reflected in the care shown to my Mother in Law. She is cared for and respected by the care home carers with warmth and patience which gives us great peace of mind. Iw ould highly recommend this provider.

This was the second respite care for my wife. The team worked so hard so that they could maintain a good standard of care. She was treated with respect and encouraged to join the activities. I phoned daily and felt comfortable that my wife was well cared for. They were all very familiar with her care plan and managed to give me relevant information. My wife was visited by friends and ex-colleagues. They all confirmed that the environment was relaxed and the staff was welcoming. They were pleased that she had adapted very well. Finally, I would like to comment that the leadership is the contributing factor to its success.

Very pleasant, staff are excellent and caring.