Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
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9.8 185 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

Clara Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Clara Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1912
  • Self-Funded Residential Dementia Care: from £2007
  • RESPITE Self-Funded Residential Care: from £2112
  • RESPITE Self-Funded Residential Dementia Care: from £2217

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Clara Court to find out the exact price for your requirements.

Contact Clara Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clara Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gladys Chironga (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Parking

  • Parking on site

Clara Court Reviews (185)

9.8

Clara Court has a Review Score of 9.8 (9.770) out of 10, based on 21 reviews in the last 2 years.
Over all time Clara Court has 185 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Clara Court
  • 57
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Total of 185, showing 41-60
Review from Dee A (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Clara Court since leaving the hospital. The manager and staff have made my mum and myself very welcome, they have dealt with us both very professionally and very caringly, all our anxieties have been resolved and my mum appears very happy at Clara Court. Special thanks to one member
of the admin team who is an asset to the home. Well done Clara Court.
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Review from M M (Daughter of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her amazing team have supported mum and the family with kindness through a challenging time. Mum has now been in Clara Court for a few weeks and with her mid-stage Alzheimer’s the team have done an outstanding job in supporting and settling her in. They have gone to great lengths to
make the garden visits work well for everyone. We are so pleased we were lucky enough to find such an outstanding home for mum. These carers are stars.
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Review from Jennifer M (Daughter of Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited unannounced to check suitability for my Mum. Everyone was in a meeting but still took me to see a respite room. All were very pleasant and the aura of Clara Court was good. Mum stayed three weeks and her care was exemplary. The staff from cleaners, handyman, cooks and nursing staff alike were
all very caring and circumspect. The team is very well led by its manager.
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Review from S S (Son of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Clara Court is exceptional, and they looked after my father for six years, and I could not fault this home. The staff were all so friendly and bent over backwards to help. They were very patient with my father, who was not always that easy to deal with.
I would highly recommend Clara Court
to anyone, and I would like to thank the staff who are amazing.
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Review from K R (Daughter-in-law of Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An emergency admission was arranged for my mother in law. Everybody was very helpful and efficient and showed great kindness towards the whole family. They were understanding and really accommodating regarding the family needs. Would recommend them to anybody.
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Review from Nicola A (Daughter of Resident) published on 3 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
After an initial stay for respite care, my mum became a permanent resident in April 2019. She has a lovely big room which is light and airy - and ensuite, and a number of great activities are hosted onsite that she can join in with if she wishes to. The staff are always welcoming (we visit regularly
and are always offered refreshments) and we couldn't be happier with how Mum is cared for.
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Review from Susan W (Daughter of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The only thing Mum mentioned (in a negative way) was the fact she said it was 'always cold' and she cannot chew because she has no bottom dentures since her stroke and she found the food hard.
Reply from Samantha Debenham, Personal Assistant at Clara CourtThank you for taking the time to submit your review, we were so happy to see your excellent scores for the home in every category. I understand you have spoken to the home manager at Clara Court in regards to the food in the home which is made daily by our chef-led team. All our menus are planned with feedback from residents with plenty of choice and variety every day and we will, of course, ensure that, when your mother joins us for her next stay, we have included some her favourites on the menu. We have also spoken with the chef who will prepare ingredients so they are served softer and are easier for her to eat and enjoy. Thank you again for your feedback, and please do let us know if we can help in any other way now or in the future.
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Review from Sarah E (Daughter of Resident) published on 22 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving into Clara Court in December, my mother has received excellent care. The staff take time to motivate and encourage her and tempt her with tasty food, really important as she was so reluctant to eat previously. The staff keep me updated between visits which is incredibly reassuring and have
worked with my brother and I to find the best way to support my mother's needs. Mum's room is comfortable, cosy and very clean and the whole home is a lovely, safe and stimulating environment.
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Review from Carol W (Daughter of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Clara Court to be an inviting and friendly, professionally run care home. Even on our first visit, they went the extra mile to answer all our questions, concerns and worries.
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Review from Jonathan S (Grandson of Resident) published on 11 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beyond impressed!
My Grandmother is like a new person since moving into Clara Court. They call it the 'Clara Magic' and it has certainly worked - Granny has a new lease of life!
Hair and nails done, engaging in activities (including Zumba!), eating well and motoring around as if she has had a new
set of batteries fitted.
This is an incredibly well run and managed care home with a genuine ethos of care and respect that translates to all staff within the home. Granny says it is better 'than a hotel' and has 'never felt so well looked after'. The room and building are exceptionally clean and well looked after and there are no complaints about the food, or actually anything!!
Most importantly Granny says she is feeling 'very happy' and wants to stay permanently. It's so reassuring to know that she is somewhere that looks after her so well and treats her as they would their own family.
Thank you so much to all the staff, I cannot recommend this home enough.
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Review from Alex C (Daughter-in-law of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and well organised care home. Staff are enthusiastic and attentive. Lots of activities. Plenty of extra safety tools available. The Manager is exceptional. I have no concerns about my Mother in Law's care.
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Review from Ann P (Daughter of Resident) published on 15 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very impressed by the staff and facilities at this home. All staff I have come across including the manager, admin, carers, chef and maintenance guy - have all been lovely. Helpful, caring and effective. They work well as a team and appear to be very dedicated. There seems to be a low turn over
of staff. The care staff manage with dementia residents very well indeed.


The manager knows everyone, including visitors and is very involved in the care of residents.


Rooms are a good size with good furniture. Visitors are welcome any time and are made to feel 'at home' with a cup of tea etc. The garden is a good, safe place for those on the ground floor. The meals menu is interesting, especially at lunchtime - and there are numerous snacks provided during the day.


There is a good daily programme of activities for those able to participate.

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Review from Jane S (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the manager to be very helpful, clear and efficient. She always listens to questions and researches her answers before always getting back to you.
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Review from Josephine L (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after in Clara Court. The carers are warm and friendly and really care for her. They meet all her needs and know her so well and are able to tell if she is becoming unwell and are able to act accordingly. When we come to visit she is always clean and well kept. We are always
kept informed on anything that is happening. Thank you Clara Court.
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Review from Robert B (Son-in-law of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This visit, as all previous visits my visit has been greeted with warmth and appreciation. This attitude is fully reflected in the care shown to my Mother in Law. She is cared for and respected by the care home carers with warmth and patience which gives us great peace of mind. Iw ould highly recommend
this provider.
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Review from J A (Husband of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was the second respite care for my wife. The team worked so hard so that they could maintain a good standard of care. She was treated with respect and encouraged to join the activities. I phoned daily and felt comfortable that my wife was well cared for. They were all very familiar with her care
plan and managed to give me relevant information. My wife was visited by friends and ex-colleagues. They all confirmed that the environment was relaxed and the staff was welcoming. They were pleased that she had adapted very well. Finally, I would like to comment that the leadership is the contributing factor to its success.
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Review from June R (Friend of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant, staff are excellent and caring.
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Review from Stephen H (Son of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, as a family, are constantly impressed with the level of care and attention shown to my mother. Despite my mother's illness it is fair to say that she is very happy at Clara Court and that, of course, reassured us that she is in the right place. I have nothing but good things to say about all of
the staff from management to cleaners.
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Review from Jenny L (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful place. Beautiful grounds. We are made to feel very welcome each time we visit. Staff very friendly and caring - first class.
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Review from Helen A (Daughter of Resident) published on 11 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have come from Australia to visit my Mother who arrived at Clara Court in July.
I am absolutely thrilled with the level of care by all staff. They are encouraging and kind. My Mother has said it is the best place she has ever lived!
I can return to Australia feeling reassured she is being completely
looked after. Thank you Clara Court
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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.770 for Clara Court is calculated as follows: ( (194 Excellents x 5) + (51 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 248 Ratings = 4.77
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clara Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (103)

Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clara Court to verify any information. View our terms and conditions. Clara Court has an Enhanced Service - more info.