Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
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9.8 180 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

Clara Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Clara Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1912
  • Self-Funded Residential Dementia Care: from £2007
  • RESPITE Self-Funded Residential Care: from £2112
  • RESPITE Self-Funded Residential Dementia Care: from £2217

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Clara Court to find out the exact price for your requirements.

Contact Clara Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clara Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Gladys Chironga (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Parking

  • Parking on site

Clara Court Reviews (180)

9.8

Clara Court has a Review Score of 9.8 (9.830) out of 10, based on 16 reviews in the last 2 years.
Over all time Clara Court has 180 reviews.

Overall Experience
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Date Published
  • 180
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Reviewer Connection to Clara Court
  • 56
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  • 9
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  • 4
  • 2
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  • 1
  • 1
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Total of 180, showing 41-60
Review from Nicola A (Daughter of Resident) published on 3 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
After an initial stay for respite care, my mum became a permanent resident in April 2019. She has a lovely big room which is light and airy - and ensuite, and a number of great activities are hosted onsite that she can join in with if she wishes to. The staff are always welcoming (we visit regularly
and are always offered refreshments) and we couldn't be happier with how Mum is cared for.
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Review from Susan W (Daughter of Resident) published on 2 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The only thing Mum mentioned (in a negative way) was the fact she said it was 'always cold' and she cannot chew because she has no bottom dentures since her stroke and she found the food hard.
Reply from Samantha Debenham, Personal Assistant at Clara Court
Thank you for taking the time to submit your review, we were so happy to see your excellent scores for the home in every category. I understand you have spoken to the home manager at Clara Court in…read more
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Review from Sarah E (Daughter of Resident) published on 22 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving into Clara Court in December, my mother has received excellent care. The staff take time to motivate and encourage her and tempt her with tasty food, really important as she was so reluctant to eat previously. The staff keep me updated between visits which is incredibly reassuring and have
worked with my brother and I to find the best way to support my mother's needs. Mum's room is comfortable, cosy and very clean and the whole home is a lovely, safe and stimulating environment.
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Review from Carol W (Daughter of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Clara Court to be an inviting and friendly, professionally run care home. Even on our first visit, they went the extra mile to answer all our questions, concerns and worries.
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Review from Jonathan S (Grandson of Resident) published on 11 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beyond impressed!
My Grandmother is like a new person since moving into Clara Court. They call it the 'Clara Magic' and it has certainly worked - Granny has a new lease of life!
Hair and nails done, engaging in activities (including Zumba!), eating well and motoring around as if she has had a new
set of batteries fitted.
This is an incredibly well run and managed care home with a genuine ethos of care and respect that translates to all staff within the home. Granny says it is better 'than a hotel' and has 'never felt so well looked after'. The room and building are exceptionally clean and well looked after and there are no complaints about the food, or actually anything!!
Most importantly Granny says she is feeling 'very happy' and wants to stay permanently. It's so reassuring to know that she is somewhere that looks after her so well and treats her as they would their own family.
Thank you so much to all the staff, I cannot recommend this home enough.
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Review from Alex C (Daughter-in-law of Resident) published on 21 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and well organised care home. Staff are enthusiastic and attentive. Lots of activities. Plenty of extra safety tools available. The Manager is exceptional. I have no concerns about my Mother in Law's care.
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Review from Ann P (Daughter of Resident) published on 15 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very impressed by the staff and facilities at this home. All staff I have come across including the manager, admin, carers, chef and maintenance guy - have all been lovely. Helpful, caring and effective. They work well as a team and appear to be very dedicated. There seems to be a low turn over
of staff. The care staff manage with dementia residents very well indeed.


The manager knows everyone, including visitors and is very involved in the care of residents.


Rooms are a good size with good furniture. Visitors are welcome any time and are made to feel 'at home' with a cup of tea etc. The garden is a good, safe place for those on the ground floor. The meals menu is interesting, especially at lunchtime - and there are numerous snacks provided during the day.


There is a good daily programme of activities for those able to participate.

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Review from Jane S (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the manager to be very helpful, clear and efficient. She always listens to questions and researches her answers before always getting back to you.
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Review from Josephine L (Daughter of Resident) published on 25 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is well looked after in Clara Court. The carers are warm and friendly and really care for her. They meet all her needs and know her so well and are able to tell if she is becoming unwell and are able to act accordingly. When we come to visit she is always clean and well kept. We are always
kept informed on anything that is happening. Thank you Clara Court.
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Review from Robert B (Son-in-law of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This visit, as all previous visits my visit has been greeted with warmth and appreciation. This attitude is fully reflected in the care shown to my Mother in Law. She is cared for and respected by the care home carers with warmth and patience which gives us great peace of mind. Iw ould highly recommend
this provider.
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Review from J A (Husband of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was the second respite care for my wife. The team worked so hard so that they could maintain a good standard of care. She was treated with respect and encouraged to join the activities. I phoned daily and felt comfortable that my wife was well cared for. They were all very familiar with her care
plan and managed to give me relevant information. My wife was visited by friends and ex-colleagues. They all confirmed that the environment was relaxed and the staff was welcoming. They were pleased that she had adapted very well. Finally, I would like to comment that the leadership is the contributing factor to its success.
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Review from June R (Friend of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant, staff are excellent and caring.
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Review from Stephen H (Son of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We, as a family, are constantly impressed with the level of care and attention shown to my mother. Despite my mother's illness it is fair to say that she is very happy at Clara Court and that, of course, reassured us that she is in the right place. I have nothing but good things to say about all of
the staff from management to cleaners.
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Review from Jenny L (Daughter of Resident) published on 11 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful place. Beautiful grounds. We are made to feel very welcome each time we visit. Staff very friendly and caring - first class.
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Review from Helen A (Daughter of Resident) published on 11 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have come from Australia to visit my Mother who arrived at Clara Court in July.
I am absolutely thrilled with the level of care by all staff. They are encouraging and kind. My Mother has said it is the best place she has ever lived!
I can return to Australia feeling reassured she is being completely
looked after. Thank you Clara Court
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Review from John A (Son-in-law of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I have found the care home extremely nice. The rooms and grounds are beautiful. All the staff are pleasant and kind and always greet my wife and I almost as members of the family.
My mother-in-law has expressed the same views.
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Review from A F (Friend of Resident) published on 22 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think it is a very friendly home and clean. My friend is very happy here and staff are great, always going an extra mile. My friend is happy here and I have peace of mind when I see my friend.
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Review from Marion C (Sister of Resident) published on 22 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would definitely recommend this care home. My sister, until yesterday, was a resident there and I have nothing but praise for the home. The staff are excellent, so kind and friendly. I know my sister was very comfortable there.
The rooms are a good size, all on-suite and very clean. There are no
bad smells to the place at all. Contrary to a number of other care homes that I know, my sister always had her own clothes on, which although labelled cannot be said from my previous experience of care homes. I cannot praise Clara Court enough.
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Review from P M (Friend of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As POA for a resident, the staff were all extremely helpful to be present at an important meeting.
They ahve always been excellent at communication with me as I live in Scotland.
A lovely personal service with the photos of your resident and wife who resides in another home.
My friend is settled
and happy and looks the best I have seen him in the last few years.
Thank you. Special thanks to the manager.
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Review from Bill P (Son of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A relaxed and pleasant environment with excellent patient care.
Lots of activities to participate in.
They go the extra mile, with nice touches like being able to eat with relative at their mealtime in the common rooms when other residents are in the dining room.
Mother settled very well despite
always saying I am never going into a home.
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Clara Court is calculated as follows: ( (158 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 188 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clara Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clara Court to verify any information. View our terms and conditions. Clara Court has an Enhanced Service - more info.