Clara Court

21 Courthouse Road, Maidenhead SL6 6JE
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9.8 180 Reviews
  • Clara Court, Maidenhead
Clara Court is a welcoming 'outstanding'-rated care home (March 2019) where a passionate and highly trained team provides quality residential, dementia and respite care for older people.

The purpose-built home has its own hair salon, café and a vintage-themed lounge, plus other shared lounges and activity spaces.

The positive, caring team cherishes and supports each resident like a member of their own family. Each member of the team is supported to fulfil their potential and to spend quality time with residents. The result is happy and fulfilled residents and colleagues who feel valued and give their all.

Clara Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Clara Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1912
  • Self-Funded Residential Dementia Care: from £2007
  • RESPITE Self-Funded Residential Care: from £2112
  • RESPITE Self-Funded Residential Dementia Care: from £2217

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Clara Court to find out the exact price for your requirements.

Contact Clara Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Clara Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Gladys Chironga (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (76)

Parking

  • Parking on site

Clara Court Reviews (180)

9.8

Clara Court has a Review Score of 9.8 (9.830) out of 10, based on 16 reviews in the last 2 years.
Over all time Clara Court has 180 reviews.

Overall Experience
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  • 12
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Date Published
  • 180
  • 7
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  • 16
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Reviewer Connection to Clara Court
  • 56
  • 26
  • 19
  • 17
  • 9
  • 8
  • 8
  • 8
  • 8
  • 7
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 180, showing 21-40
Review from E M (Resident) published on 12 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I go out with my daughter I usually see a carer with a lovely smile on my way down to the first door and there going out or returning I am greeted with great kindness whatever the weather - makes such a difference. I am delighted that the manager has allowed me to have some of my own paintings
displayed on my walls and some of my favourite books. This I feel is a very well-run and caring home and all who work at Clara Court are happy being there. I love garden wildlife, birds and wild flowers and I am most fortunate to e able to see the birds from my window and the flowers when I go for a walk in my chair or with my frame. Thank you Clara Court.
Reply from Kaylie Jennings, Reviews Team at Clara Court
Thank you very much for taking the time to leave us feedback about your experience. At Clara Court, we set a high standard for ourselves, so we are very pleased to hear that your experience with us…read more
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Review from Richard E (Resident) published on 12 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very caring. Immediate attention when required.
Reply from Kaylie Jennings, Reviews Team at Clara Court
Thank you very much for taking the time to leave us feedback about your experience. At Clara Court, we set a high standard for ourselves, so we are very pleased to hear that your experience with us…read more
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Review from Vanda R (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been at Clare Court for 3.5 years. She settled quickly that's to the care and professionalism of the management and team. She is happy and very well looked after. I have no hesitation in recommending Clara Court for the excellent care they give.
Reply from Carmen Haines, Reviews Team at Clara Court
Thank you very much for taking the time to leave us feedback about your experience. At Clara Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Stephen T (Son of Resident) published on 2 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father arrived at Clara Court Care Home on the 7th of March straight from hospital and, within a few days, we saw such a vast improvement in Dad. The caring team has been wonderful in helping Dad settle into his new environment. He is such a happy man and at 102, that's all we can ask for. The team
at Clara Court will always have my gratitude for the superb care they give my dad.
Reply from Carmen Haines, Reviews Team at Clara Court
Hi Stephen, thank you very much for taking the time to leave us feedback about your experience. At Clara Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from Susan B (Wife of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent 12 days here as a respite resident. He was so well cared for and all staff were so kind and engaged with him. My husband has dementia. When I collected him he said he enjoyed 'his holiday' and would like to come again! A really positive experience.
Reply from Carmen Haines, Reviews Team at Clara Court
Hi Susan, thank you very much for taking the time to leave us feedback about your experience. At Clara Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from Phyl H (Daughter of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident at Clara Court Care Home for over four years. It is a wonderful home. Quiet, peaceful, a lovely garden for residents to enjoy and plenty of in-house activities. Mum had a lovely room which looked out onto the garden. Staff are so caring. They treated Mum with the utmost dignity
and respect, getting to know and understand her during the time she was there. We were always greeted by our first names when we visited and were always given as much time as we needed to talk about concerns or discuss Mum's condition. Additionally, we were always contacted if Mum was unwell or needed specific care or attention. We could not have asked for more and would recommend Clara Court to anyone looking for a safe and secure environment for an elderly loved one. Clara Court is a very well-run care home, fully deserving of its 'outstanding' CQC rating.
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Review from Irene J (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the four and a half years that my mum was a resident at Clara Court Care Home in Maidenhead, we have received excellent service.
The staff always went above and beyond to help both my mother and us as a family.
I cannot recommend them highly enough. Thank you.
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Review from Jane R (Daughter of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent six years living and being cared for at Clara Court Care Home. Throughout that time she received the utmost care and attention to her needs. Staff were always unfailingly cheery and welcoming, even in the most difficult circumstances.
Mum enjoyed mealtimes, especially the puddings!
The food was varied and of good quality.
I was always made to feel part of the Clara Court family and there was genuine sadness and great sense of loss amongst everyone when my mother passed away.
I would wholeheartedly recommend Clara Court to anyone looking for a home for an elderly relative, especially if they have dementia. Staff are highly experienced in dealing with this disease and always treat residents with the utmost dignity and respect.
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Review from Ian W (Son of Resident) published on 18 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I attended a Jubilee party at Clara Court Care Home and had a lovely afternoon. The staff were happy and attentive to residents and families. There was lots of food and entertainment, such as a singer and quiz and a petting zoo. Please pass our thanks on to all staff.
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Review from Ann C (Sister of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit my brother I am greeted with a warm smile as I go through the door; in fact, everybody I meet as I walk to my brother's room smile and say hello. My brother is very well cared for, saying the food is wonderful and the staff very caring. He loves staying at Clara Court Care Home and
I was always greeted so warmly that I loved going to visit him.
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Review from Marlyn P (Daughter of Resident) published on 4 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the beginning of my mum's stay, I have received, and Mum, the staff's full attention and support.
The staff are very conscientious and helpful under very difficult times due to Covid restrictions.
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Review from Jeff K (Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good management and staff, well looked after.
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Review from Jill R (Daughter of Resident) published on 15 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely impressed how the manager and deputy run the home. Very organised pre-respite, during respite and post. All staff spoke to were excellent. Mum had an eye infection and they phone pre doctor and after.
If Mum had ever had to go in permanently I would choose this home and recommend to
anyone. Also future respite. Mum returned happy. This is her second visit.
Love this care home.
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Review from J H (Partner of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial assessment at home for my partner, the respect and care has been second to none. Whenever making a call or visiting there is always a welcoming voice. The manager is always open to conversation as are all the staff. Now having Covid test before visits, they are managed by the helpful
and very friendly receptionist, who goes out of her way to help both residents and relatives. Noticeable when she's away.
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Review from Tracy C (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff go above and beyond to help with your needs. Mum genuinely looks content and well.
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Review from Dee A (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Clara Court since leaving the hospital. The manager and staff have made my mum and myself very welcome, they have dealt with us both very professionally and very caringly, all our anxieties have been resolved and my mum appears very happy at Clara Court. Special thanks to one member
of the admin team who is an asset to the home. Well done Clara Court.
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Review from M M (Daughter of Resident) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her amazing team have supported mum and the family with kindness through a challenging time. Mum has now been in Clara Court for a few weeks and with her mid-stage Alzheimer’s the team have done an outstanding job in supporting and settling her in. They have gone to great lengths to
make the garden visits work well for everyone. We are so pleased we were lucky enough to find such an outstanding home for mum. These carers are stars.
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Review from Jennifer M (Daughter of Resident) published on 4 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited unannounced to check suitability for my Mum. Everyone was in a meeting but still took me to see a respite room. All were very pleasant and the aura of Clara Court was good. Mum stayed three weeks and her care was exemplary. The staff from cleaners, handyman, cooks and nursing staff alike were
all very caring and circumspect. The team is very well led by its manager.
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Review from S S (Son of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Clara Court is exceptional, and they looked after my father for six years, and I could not fault this home. The staff were all so friendly and bent over backwards to help. They were very patient with my father, who was not always that easy to deal with.
I would highly recommend Clara Court
to anyone, and I would like to thank the staff who are amazing.
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Review from K R (Daughter-in-law of Resident) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An emergency admission was arranged for my mother in law. Everybody was very helpful and efficient and showed great kindness towards the whole family. They were understanding and really accommodating regarding the family needs. Would recommend them to anybody.
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Current Review Score: 9.8 (9.830)

Overview of Review Score

The Review Score of 9.8 (9.830) out of 10 for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.830 for Clara Court is calculated as follows: ( (158 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 188 Ratings = 4.83
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Clara Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Mar 2019

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Gladys

Gladys Chironga

Job Title: Home Manager

I’ve been at Clara Court since 2009, when I joined the team as a care assistant. I joined because Care UK has a clear vision for older people’s care which I believe in. I’m also passionate about providing high quality care and I want to make a difference to the lives of the people we care for.


Another rewarding part of my role is empowering colleagues to ensure that residents live their lives in the way they want. I enjoy engaging and motivating colleagues and seeing them develop and succeed.


Each day is different in this role. I enjoy having the chance to continue learning and developing my skills, and I love spending time with residents, supporting them to continue to live happy and fulfilling lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Clara Court to verify any information. View our terms and conditions. Clara Court has an Enhanced Service - more info.