Clara Court, Maidenhead, Berkshire
Clara Court, Maidenhead, Berkshire
Clara Court, Maidenhead, Berkshire

Clara Court is a Care UK facility that makes a significant contribution to healthcare in Maidenhead, with 76 rooms available for a variety of care requirements.

The home has elegant furnishings and generous grounds, making it ideal for people to enjoy their retirement in a pleasant social atmosphere, with permanent access to a professional care team.

A person-centred approach means that all dietary and medication requirements are considered, with key workers, specialist nurses and GPs welcome at the home to ensure care packages are up-to-date.

Group: Care UK Nursing & Residential Care Services

Person in charge: Debbie Winwood (Manager)

Local Authority / Social Services: Windsor and Maidenhead Royal Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Arabic, Bengali; Bangla, French, Shona, Urdu

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Respite Care • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Clara Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Clara Court has a Review Score of 9.9 (9.877)

The Review Score of 9.9 (maximum of 10) for Clara Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 77 Reviews over all time. This Average Rating is also the rating value for Clara Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 37 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.877 for Clara Court is calculated as follows: ( (810 Excellents x 5) + (92 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 912 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Clara Court is based on 37 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 37 Reviews ÷ 15.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    71
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Clara Court?

  • Extremely LIKELY
    74
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Clara Court

  • Daughter of Resident/Service User
    25
  • Son of Resident/Service User
    12
  • Friend of Resident/Service User
    8
  • Resident / Service User
    7
  • Wife of Resident/Service User
    6
  • more

My father was found a respite bed at Clara Court as my mother could no longer care for him at home. The room is spacious and bright, all the staff are professional and caring, and everyone here has helped our family far beyond expectations. We are 100% satisfied with Clara Court and it's staff.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Clara Court has become a familiar home from home for short residential respite periods for my husband. He is always welcomed and well looked after. Carers spend time and chat with him as well as look after his needs. This time the activities coordinator deserves a special mention for taking the time to visit my husband in his room to discuss the daily social activities and encouraging him to get involved. Cards were a particular favourite, which he thoroughly enjoyed. Our thanks to all the team at Clara Court.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Clara Court for over two years and during that time her care has been above excellent. Nothing is too much trouble for the staff from the management to the cleaner and everyone between. She suffers from dementia and some days and nights are more difficult but at all times, she is treated with love, patience, care, respect and dignity. She has come back to health and eats all the excellent food at 99 years of age. Thank you, everyone, for all you do for us. It is reassuring to know she is receiving the best care and when visiting always seems happy.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was treated with the utmost respect and with dignity. The staff he couldn't fault. Dad did not like the food too many sandwiches which he does not enjoy and said the food was bland. Also, tea was served far too early and he was hungry by 7 o'clock again. If dad comes in for respite again, I'd like him to be with residents that can hold a conversation. Even though dad has early dementia, I feel this became worse when he was in as he had no one apart from the wonderful staff to have a conversation with.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Samantha Debenham, Marketing Support Administrator at Clara Court responded to this review on 19 Sep 2017:

Thank you for taking the time to submit your review – I am delighted to read your kind comments and your excellent scores, particularly for our team and the care at Clara Court.

In regards to food, we always offer choices and menus based on residents’ feedback. I believe that, when he stayed with us, your father preferred to have a hot meal at lunch and often opted for a lighter option such as sandwiches for dinner, although hot meals are also available in the evenings. There are always food and refreshments on hand, and we ask all residents later on in the evening if they would like anything else before retiring, such as tea and biscuits, which I know your father also enjoyed.
Of course, if your father stays with us again we would be more than happy to speak with him and you regarding the food and make sure that we have plenty of options available that he’d enjoy – our chef will always be happy to adapt menus and foods to make sure all residents have dishes they like.

In regards to having other residents around with which he would be able to converse with, we have also made a note of this and mentioned to social services that he may prefer a room on a suite that caters for more residential care for any future respite stays. Thank you again for your review and feedback, and please do let us know now or at any time in the future if we can help further.

My Mum was in Clara Court for nine years and was very well looked after. Her carers had built a special bond with her which gave us so much confidence that she was well cared for. It did not matter what ever time we turned up they made us very welcome with Tea and biscuits. The activities for the residents were extremely good with
outings as well. Mum had a very good appetite and all the meals provided looked very good. We had looked at four homes before we settled with Clara Court as the first impression was outstanding which made our decision to put Mum into care easier. I recommend Clara Court to anyone that is in the same position as we were. And a very
big thank you to everyone that made Mums remaining years happy ones.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is very happy in Clara Court and is well cared for 24/7. She enjoys her food and amuses herself during the day. Although not very sociable, she does have the opportunity of musing with other residents.

The care staff are of the highest quality and have an excellent caring attitude.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Clara Court is a friendly and welcoming care home. All the staff are approachable and have been very helpful with any questions or requests. Visitors are welcomed by name and encouraged to join in with the many activities on offer. Rooms are spacious and clean with many personal touches. There are beautiful well kept gardens with lots of seating areas and pet rabbits. Mum talks about the lovely food and home made cakes and tea. She described Clara Court as " like a ten star hotel."

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Wonderful experience for my mother at Clara Court food excellent and marvellous care by all the lovely staff.
Thank you so very much.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A clean, comfortable and welcoming residence which is most helpful at a very difficult time. It's very impressive how much effort the staff make to get to know the new residents and their family, even remembering names of individuals when we visit.
They are patient with our enquiries and professional in their approach. There is an air of calm around the facility which is clearly felt by the residents and reflected in their demeanour.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As a fairly new resident, my mother has received nothing but excellent care delivered with outstanding courtesy. Our experience of this home (or community as I like to regard it) has been wonderful and my family and I are so pleased that she is very happy.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our experience as a family has been really amazing. The leadership is amazing. I don't know how the staff manage to tailor the care to each individual so everyone gets what they need at the right level.
Food great, activities great, room great and the care home manager is so committed to making our Mum's journey to settle in as smooth as it is possible, she goes way above and beyond. I personally have found it so difficult to let my mum go, but she has made it bearable.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was home to visit my grandmother and was very pleased at the standard of care that she was receiving. The staff are excellent and helping my grandmother to settle in.
The garden is wonderful and is a great space for my residents to relax and get some air.
Every visit I have made there has been a mention of how great the food is, also numerous activities are taking place.
Not a dull moment!!

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home has provided amazing care so far my mother-in-law who has recently arrived. The settling in period has been managed very well by all staff.
Under the professional guidance of the home manager, the level of activities are good with many varied and interesting things to take part in.
Staff levels are good and all seem very happy to help and are always available. The home is open and welcoming when we visit. All good!

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mother moved into Clara Court earlier this year. We cannot praise it enough. The manager and her team of staff are not only professional but so caring. You can feel the love as you walk through the front door. Mum has settled so well and says everyone is so kind and she feels safe. The staff made the very quick transition from Mum's home to Clara Court so easy. The facilities are wonderful. We are thrilled with Clara Court!

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother is a day service user and has been since 2012.She enjoys activities daily run by staff and there are regular external entertainers. I have tasted the meals that the chefs make and they include homemade soups and smoked salmon and asparagus which is incredible for a care home. Mum is also able to access a doctor on weekly visits and staff arrange monthly medication. The facilities are in good condition and communal areas and rooms are cleaned regularly. I can honestly say that the staff go over and above from the manager downwards.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am a frequent visitor to Clara Court, (I take a friend to visit her mother) I am always impressed by the consistency of care shown by the staff to the frail and elderly residents.
As I cared for my husband (who had dementia) for 12years, I appreciate what a thankless task it can sometimes be but all members of staff show patience and kindness at all times.
The activities co-ordinator shows amazing energy and enthusiasm.
A very big thank you to everyone.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff at Clara Court are always friendly and efficient. My father, who is a resident, always looks tidy and clean. Also, we are very impressed with the activities which are arranged for the residents.

How likely would you be to recommend Clara Court? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My mum has been at Clara Court for just over 2 years. I visit every day and everything about the place is first class.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother came into Clara Court in the middle of March and has settled in very well. As her daughters, who have cared for her for nearly 8 years at home, my sisters and I cannot praise the staff - every one of them - too highly. Their care and love (you can feel the love when you walk through the door), the cleanliness, food, and rooms including ensuites, are immaculate. My mother is very happy, praises the staff continually, says that she feels safe there as someone is always there to help her - (she has short term memory loss). So thank you Clara Court.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased my husband is here. 100% trust he is here (including all my family) I appreciate my husband coming into Clara Court. I will say thank you very much for helping my husband.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

They have been very caring and thoughtful throughout the whole time my step dad has been in the home. The longevity of the staff is a credit to the home and demonstrates the comfortable, relaxed and competent atmosphere the home has. Everyone knew me by name and were always very welcoming every time I visited no matter what time day or night. Clara Court is a truly fantastic care home and I give them a huge credit for their care and would recommend them to anyone.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My stay here was very beautiful. Everything was fine here. The staff and the food were excellent. I have been here 9 months now, so I think its time to go home. Obviously, my priorities have changed so I have to prepare and live a better life. Thanks for all your care.

How likely would you be to recommend Clara Court? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I was so upset when my mother needed to be taken into a care home and for my father, it was extremely upsetting as they had never been separated in their 65 years marriage. It is now 4 weeks on and we couldn't wish for such a brilliant home. My brothers and I (and their families) now have a huge extended family. It is so encouraging to see how my mother is adapting to her new environment-understanding her likes/ dislikes and overall routine. She always looks well-presented, happy and is even putting on weight! The food is home-made; great variety; nutritious and flavoursome! There is a variety of brilliant activities-I've joined in a couple myself and loved it! There are good days and not so good with this condition and the understanding of this within the entire team is brilliant. Everyone is treated with dignity & respect which is key for every human-being. A huge thank you to the entire team for making this transition a gentle one for my mother (and for us too)!

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Inspirational! From the moment we arrived with my Mum, we were all made to feel extremely welcome. As you walk into reception you feel a real energy and buzz about the place. Manager and staff could not have done more. The way mum has been cared for has been with dignity and warmth.
Her room is always kept very clean and tidy, a real "home from home".
Her daily routine includes various activities which she is really enjoying.
When visiting, we note that mum is always dressed smartly and in a new set of clothes each day.
The lounge area is nice and lively with music on all day.
Carers are always on hand.
The meals are very appetising and nutritional. Also, sandwiches are available to mum if there is a meal she might not like.
As a family, we had to take a huge emotional step in mum going to a Care Home, but without doubt, we have, in Clara Court, found a real jewel. So a big thanks to all the team there who are making such wonderful efforts in ensuring that our mum is in such safe and caring hands.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My gran is well cared for and the staff here are lovely. They are kind and considerate. The centre has a positive vibe and it feels very upbeat and welcoming.Thank you!

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care my mother is receiving at Clara Court. Staff have been very understanding and patient in coping with my mother's resistance to accepting help with personal care and managing her more challenging behaviour. She is responding well to being in a safe environment and has started to take part in the activities on offer. Thank you.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife was in Clara Court for 9 days respite and as her husband, I would like to say how impressed with the care given to her during her latest stay and the 2 previous stays, she had a very enjoyable time. Thank you.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Clara Court are so helpful and warm. They always keep me informed and advise me of anything my mother might need. My eldest daughter who is 19 years old, was so impressed by the loving care and service that she decided to train at University in "Adult Nursing" - She loves it!
Thank you for your outstanding care and friendship.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have had a nice change coming here for a break. The staff have been very good to my visitors with tea being served in china cups. Staff have been tolerant to my daughter and visitors which is very good. My room was very clean, food very good and lots of variety. Staff very welcoming, friendly, kind and pleasant.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Clara Court staff are very good to sort out mother when she was living in the home. It gave the family a sense of relief that our mother was being cared for by very kind people. Lovely home, clean and welcoming.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are kind and caring and made my sister-in-laws life happy during her time in Clara Court.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

From the day my mother-in-law became a resident the care and kindness has always been second to none. The love and kindness shown to her and the respect for her by all the dedicated staff is unquestionable. From the personal appearance to the clean, fresh, bright environment in which the residents live speaks volumes for their care. When thanked for their care the staff are very modest but it is care that they do so very well.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My wife and I feel very lucky that we found Clara Court for the care of mum now she no longer has the ability to live independently. The buildings and furnishings are modern, bright and well kept. The residents live in a warm, welcoming and friendly environment. There are always care staff on hand to ensure mum feels safe and to help with her daily needs and they make a point of speaking to us when we visit to let us know how mum has been and discuss her ongoing care. There are plenty of activities available and residents are encouraged to participate but there is no pressure to do so. We are always able to discuss with the staff any concerns we have, so we never leave feeling mum isn't being looked after. I would definitely recommend Clara Court.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff have been patient and caring towards my mother. Infection as been spotted and acted upon quickly. Communication between family and carers has been open and effective. My mother's room is always clean and she is developing friendships and confidence with the staff.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well looked after. Staff very caring. Nice stay. Home very clean and welcoming.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

I am happy with the care my uncle is getting from Clare Court. He has improved significantly through social stimulation. The home is very welcoming no restrictions to visiting any time you want. All residents appear to be happy, staff are wonderful, helpful and kind. It's hard to find a good care home but Clara Court ticks all the boxes for us a family. The care and treatment is outstanding.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very clean tidy home, smells fresh, always welcoming when I visit.
You can visit whenever you want and that makes it easier for me. Residents always look clean and happy, the receive lots of interaction from the staff. Well done Clare Court.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mother-in-law arrived at Clara Court she has been quite settled more so than I expected. She eats well, the food is extremely good (she is very finicky). The staff are excellent, her dementia causes her to be bad tempered and they are so tolerant of her outbursts when she has them. Cleanliness is superior and altogether Clara Court is an excellent home for my mother-in-law and all who are fortunate enough to be offered a place.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has just passed having been there only a few months. It is wonderful and changed my very difficult life. The best care home anywhere!

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Clara Court has provided a caring and safe environment for my father. The staff and managers are quite simply amazing.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

This is the best nursing home I have ever visited, staff are absolutely wonderful. If I ever need to be put into a nursing home, when I get older, this is certainly the nursery home for me. Can't fault it, it's all wonderful.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was a very upsetting time having to put my partner in a nursing home. But Clara Court has made the whole thing so much easier. It is the most wonderful place and my partner has never had an upset day in the years he's been here. Staff are all fantastic, I am delighted that my partner has been so happy. My mind is at peace. Excellent place.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very helpful and my Mother-in-Law is happy with the food and most importantly, the assistance and help she receives from the staff. Her room is always very clean and nothing seems to be too much bother to them. Most importantly, they are all very friendly and helpful.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Clara Court is the most wonderful home and I am so glad our friend is here. She is looked after with love, dignity, kindness and we are so happy to know this. All the staff are wonderful, kind, loving and patient. Thank you to everyone.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has Alzheimer's and takes no part in social life, but he recognises all the staff, says he loves the manager. He is very well cared for with humour and dedication and is encouraged to express himself. He is always treated with dignity and understanding. The home is clean, bright and welcoming.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.4 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I visit my friend here at Clara Court. Staff are very friendly and helpful and look after my friend very well. I get tea and coffee and always a choice of cake or biscuit. My friend is very happy.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the home and its staff. All had smiles on their faces and were polite nad professional. The home was far removed from my vision of a care home. It was modern, clean and bright. My wife was a lot brighter when I picked her up and she was full of praise for the staff. If my wife has to go for respite in the future I hope she goes into this home. Thanks.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After visiting Clara Court it leaves me with a feeling my Aunt is well looked after. My Aunt is treated with dignity and her life is fulfilled. The atmosphere of the home is very welcoming and staff are very happy and obliging. It always looks and smells clean and inviting. We are always offered beverages when we visit.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My late wife has been a resident at Clara Court for the past 5 years. She was a proud lady who didn't accept help from anyone (including me) easily. The care and consideration of staff has always been excellent. Before she became a resident, she was having twice daily visits by carers and rarely getting out of bed. The activities and community spirit, film evenings and visiting entertainers have been a life saver. My own relationship with staff has been excellent and they have always responded to my requests. The manager and staff are doing a fantastic job and I thank them sincerely.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been pleasantly surprised with the welcoming, warm and friendly atmosphere here. My husband settled immediately and is perfectly happy.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like visiting Clara Court. Staff are friendly and the food is very good. I visit frequently. Staff always have time for me. I like to sit in activities as well. I visit my friend at Clara Court and she is very happy here as well.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

When I visit my friend, I am always impressed by the caring and friendly attitude to both myself and more importantly to my friend, the resident. Nothing is too much trouble for them.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

It was the beautiful day at the seaside. It brought back good memories family holiday. I had an amazing day. Staff were marvellous, I am so lucky to be living here. I used to look forward to my holidays and I am happy that I am still to go whilst living in a care home.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am delighted with the care and treatment which my friend is receiving from the staff, both upstairs and downstairs.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum is receiving palliative care from the nurses and doctors - the care is just wonderful they even take care of me when I visit. I can not praise them all too highly and my mother loves them all so thank you all.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Clara Court for nearly 3 weeks due to respite care whilst my sister (who is her carer) has been away on holiday. My mother says how lovely the staff are and very helpful. I would like to add that I am extremely impressed with all the people that work in the care home. Their warmth and friendliness shines through. The home is immaculate and has a very nice feel about it.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Modern, clean, well run care home. Friendly staff who made efforts to ensure I was happy with my mothers care, asking me to never go away worried but to ask questions. Two other residents families told me they were happy with the care their relatives have received so far, this has made me relax a bit more and feel I reassured.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very pleased and well looked after.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My family attended a 90th birthday party for my father in law. We were all absolutely amazed by the length all of the staff, especially the manager, went to to ensure that everyone there had a really memorable afternoon. Clara Court is the most caring and happy residential home I have ever visited a real credit to your profession.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very helpful staff. Happy home. Family atmosphere.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother's brother visited her with me on the 20th May. He was amazed how clean and tidy it was, especially her room. He was pleased to see how happy his sister was and how friendly the staff were, especially they brought him tea and biscuits within minutes.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father went into Clara Court in 2014. He has dementia and was becoming increasingly infirm. Clara Court is a modern, clean building with attentive and helpful staff. He is now bed bound and needs feeding and lifting to the loo. Staff have never complained about him and describe him as sweet natured and courteous. He has an issue where he would fall out of bed during the night but the staff addressed that successfully I cannot fault the staff and would recommend Clara Court for anyone that found themselves in a similar position to ourselves.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother is very cared for, the staff manage her very well.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

During a week's respite care, my experience was friendly. Pleasant and cheerful staff, always willing to help with every requirement.

How likely would you be to recommend Clara Court? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In the 3 years since my Mum has been at Clara Court we couldn't be happier. The staff know all her family members by name and are always greeted with a smile, a cuppa and cake! We can visit any time and the staff are the same which is as reassuring for me as it is for my Mum. We are very lucky to have Clara Court as my mums home. Thank you!

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the staff are excellent, very caring and helpful. Nothing is too much of a problem.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the home clean bright and welcoming. The staff were cheerful, unstressed and cooperative. A nice place to be and well organised.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Value for Money: Excellent

My opinion of Clara Court hasn't changed since my husband became a resident. I am completely at ease knowing he is so well looked after. The staff are friendly and efficient, and treat everyone with respect and I can't speak too highly of them. I am informed at all times, either in person or by phone as to my husband's state of health. Management team - beyond compare.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident at Clara Court since August 2014. He has vascular dementia and I was a full time carer to him for several years before Clara Court. I feel blessed that my husband is in the care of this home as not only do they care amazingly for the residents they also help relatives to overcome anxiety and guilt that there loved one is now in care. From my personal experience the management and staff have helped me so much. This is a very happy cheerful home and also the activities team are fantastic.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am cared for extremely well. All the staff are kind, friendly and make me feel very special. I have a small appetite but enjoy all of the meals. Unable to walk I prefer to spend a lot of time in my room, when I do join in the activities they are varied fun and well planned. My care home is very clean and beautifully warm. My bed is very cosy. My clothes are washed and ironed very well and I always feel smart. Everyone treats me with respect ans I am always encouraged to love my life to the fullest. I am very happy.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I talk about my aunt's care. I always say "I feel blessed to have found Clara Court". The atmosphere from the moment you walk in the front door and throughout the building, is one of calm and caring.
My aunt has been a resident for over five years and many of the staff are still there from the day she arrived. In fact she is happier with their company than mine at times.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was hospitalised after a stroke and returned to the care home for palliative care. She has progressed very well, now able to eat unaided and walk with help of a frame.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I feel as though I have had a huge weight lifted from me since my mum came to Clara Court. From the moment I came to visit the care and attention shown to me as a concerned daughter for my wonderful 93 year old mum has been beyond my wildest expectations. Without fault the attention to detail and love for her is everything I could ask for

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the moment we walked into Clara Court we knew it was the best option for my mother-in-law's care. The whole environment was welcoming, attractive and the residents are encouraged to engage in a wide range of activities; including parties, games and exercise classes.
Most impressive of all is the relationship staff members foster with the residents. We are incredibly grateful to all the wonderful staff who've treated my mother-in-law like their own family. Their compassion and professionalism is humbling.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was bed-bound for almost a year. Since coming here he has become active again. He takes part in the activities every day. Food is provided regularly and he is eating well now. There is a good atmosphere in this home. The carers are fantastic, they really are. It is very clean, my dad has a wash everyday and a fresh change of clothes thanks to the staff. He is smiling as lot too. I am very happy he is here.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A first appearance the home is very clean and tidy. Excellent facilities and the gardens very smart. The staff there are very good with the residents, as a result our dad is a lot happier and content since he has arrived here in December. The activities here help him keep motivated which is very good for him. So on the whole an excellent care home. Like one big family, he's very happy now and we are too.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My daughter is in Clara Court because she suffers from bad MS which affects her physically and has reduced her cognitive abilities. Through she is only 44, in many ways she is like a woman in her 70's. The staff treat her exceptionally well and we regard them as friends, not just professional carers. Facilities are good, everything is clean and there are regular social activities to keep her interested. In a previous home she tended to wander off and was at risk. There security is good but best of all she is settled.

How likely would you be to recommend Clara Court? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

December 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Clara Court