Sonning Gardens Care Home - Avery Collection

we felt very privileged that she was able to end her days at home.

Very high standard throughout. Staff generally very enthusiastic and genuine in their caring for residents. Entertainment very good. Very impressed how staff manage to maintain their happy outlook and enthusiasm. I'm very confident and happy that my mum is well looked after and safe.

My father moved into Sunrise of Sonning to be nearer his sister in law. My mother was going to move to the reminiscence floor too but sadly passed away before the move occurred. My father is very happy here - he likes his room and the food and the carers are all lovely and kind. We find the staff friendly and caring. The food is good and plentiful, only the cleaning is a bit hit and miss!

I think the staff at Sunrise of Sonning are helpful and kind (especially on reception) However, there has been occasion upstairs where mum resides where her room has been left in a poor condition i.e unmade bed, not clean. Downstairs, however, Sunrise of Sonning is a beautiful care home.

I first approached Sunrise of Sonning about care for my 98-year-old Aunt in December 2017. The Community Relations Director was extremely helpful and kept in touch with me whilst my Aunt spent 5 weeks in the hospital. I was able to choose a lovely room which I felt my Aunt would like. My Aunt was discharged from Hospital on 9th January to Sunrise. She was treated with care, compassion and dignity by all the staff who came into contact with her. They respected her wishes at all times. All the staff that I came into contact with were extremely friendly courteous and so kind and helpful.

Sadly my Aunt passed away 20 days later, but I know that during her time at Sunrise she received the best care and attention possible. I would have no hesitation in recommending this home to anyone.

Making a choice of a home is not an easy decision. The staff at Sunrise have met all expectations. The care is delivered to a high standard, most importantly, I feel my relative is safe and I feel supported with my family. The care is outstanding, incorporating good communication and dignity and always with a smile. There is a wonderful feeling when you visit as the environment is friendly and happy.

Staff provide an above excellent level of support and care. The value of this type of premises is reasonable in relation to the overall package of support provided to the residents. I am very thankful we found this service provider. Merry Christmas.

My uncle lived at Sunrise of Sonning for three years before his death this November. The care and attention he received for the whole of the 3 years was excellent and particularly so far his last month. The carers are all very good indeed and the surroundings very pleasant. Sometimes the food could be a wee bit better. My mother in law is also at Sunrise in Sonning and is always receiving excellent care. The communication between the nursing staff and myself was excellent too. I couldn't really fault anything.

The level of care is generally excellent and the environment, both communal and rooms/suite is generally 5 star hotel. The high cost is thus value for money.

The staff are attentive and concientious, and have enough time to answer any and all questions from my family, and have created a stimulating environment of friendly people for my mum.

Very caring and friendly staff. Excellent care. The home is very clean and is always kept at a high standard.

There is very little turnover of staff and they are all wonderful without fail. The care and attention given to my mother has stabilised her condition. I have every confidence that she is being well looked after all the time. The adherence to proper policies and processes is consistent and excellent. I am hopefully grateful to management, nurses and carers here. Could not ask for more.

Most importantly, the care she receives is fantastic and both my Mum and I are confident that we made the right choice in her living at Sunrise.

I am very happy here and I like living here.

No complaints what so ever.

Plenty of activities freely available. Pretty rooms. Friendly, caring and happy staff.

My friend has been with Sunrise for about 3 months now. She says this is the best decision she has made. She is looked after really well and is enjoying making new friends. I can't wait to hopefully move in myself one day.

My parents moved into Sunrise of Sonning soon after it opened. Sunrise looked after Mum for four years and Dad for seven years. The staff there are very kind and considerate to residents and their families. I cannot fault the care given. It is obvious that most of the staff are carers because they genuinely love their work and the residents - so much so that when a resident dies staff are very genuinely upset and are keen to attend funerals, even when off duty.

Naturally, the primary objective for staff is to care for residents - and that is what they are good at. Some of them are less gifted at administration and communication, however, we understand as that isn't why they are there.

After its early years of frequently changing management staff, Sonning is now in a stable period of good, consistent management. I would gladly recommend it. It has the comforts expected of a good hotel, with the high standard of care that you would expect for your loved one.

Sunrise of Sonning came highly recommended at a time when my 86-year-old mother-in-law needed care urgently. We were concerned about moving her out of her home, but from day one, she took to life at Sunrise of Sonning with great enthusiasm and is very happy. All aspects of her care are delivered professionally but with great sensitivity and compassion. I cannot speak highly enough of the care that Sunrise of Sonning provides.

The care home is about as good as it can be. The building is in lovely grounds which are very well maintained. The reception desk is welcoming. A bistro is available, all with good food and drinks to friends and relatives at all times and they are well replenished. The room which my mother lives in is bright and airy and kept clean and neat. The carers are warm and friendly, attentive and generous and generally prompt in their response to a call. The nurses are kind, patient and show a genuine interest in my mum and contact the family as and when necessary. Although my mum is not mobile and cannot attend many activities, she is included where possible and enjoys doing word games etc.