Sonning Gardens Care Home - Avery Collection

Old Bath Road, Sonning, Reading RG4 6TQ
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9.8 149 Reviews
  • Sonning Gardens Care Home - Avery Collection, Reading
At Sonning Gardens Care Home, they deliver comprehensive care services, encompassing residential care to support individuals in their daily activities, nursing care for those requiring intensive, longer-term assistance with medical conditions, specialised dementia care based on the ReConnect approach, and short-term respite care. Couples or companions seeking to continue their care journey together are warmly welcomed to the facility.

Their highly qualified care team administers all the support services, driven by a passionate commitment to ensuring residents receive tailored care appropriate to their individual needs. Following a care philosophy centred on personalisation, the team develops and regularly reviews personalised care plans for residents throughout their stay.

Situated in Sonning, this purpose-built care home occupies two and a half acres of beautifully landscaped grounds, providing an ideal setting for elderly individuals seeking a fulfilling life with the necessary care. The facility offers a range of homely accommodation options, including single rooms with en-suite facilities and shared rooms designed for couples.

They take pride in offering residents top-notch facilities, including a restaurant and a hair and beauty salon. Their commitment is to create an environment where residents feel akin to staying in a luxury hotel rather than a conventional care home. Sonning Gardens Care Home provides a beautiful way for individuals to spend their retirement years.

Care Provided by Sonning Gardens Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 103 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Nursing Care: from £1450
  • RESPITE Self-Funded Nursing Dementia Care: from £1550
The price(s) shown are provided by the care home. Contact Sonning Gardens Care Home - Avery Collection for full pricing details and T&Cs.

Contact Sonning Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Sonning Gardens Care Home - Avery Collection to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Susan Johnstone (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (21)

Visiting

  • The home is open 8.00am - 8.00pm, outside of these hours visitors will need an access code.

Parking

  • There is an onsite car park with dedicated visitor parking spaces.

Sonning Gardens Care Home - Avery Collection Reviews (149)

9.8

Sonning Gardens Care Home - Avery Collection has a Review Score of 9.8 (9.756) out of 10, based on 45 reviews in the last 2 years.
Over all time Sonning Gardens Care Home - Avery Collection has 149 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Sonning Gardens Care Home - Avery Collection
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Total of 149, showing 1-20
Review from A B (Daughter of Resident) published on 22 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All members of staff provide an atmosphere of warmth and love.
My Mum received wonderful care throughout her time at Sonning Gardens but especially in her final days. She was treated with dignity, care and tenderness which helped our family deal with such a difficult situation.
I would strongly
recommend Sonning Gardens to anyone who is looking for a Care Home for themselves or a loved one.
Sonning Gardens is a special place with very special people.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your beautiful words. Knowing that you felt such warmth, compassion and genuine kindness from our team during your mother's final days means more to us than we can express. It was a privilege to care for your mum and to spend time getting to know her. Your description of Sonning Gardens as a place filled with special people is incredibly touching, and we will make sure your heartfelt comments are shared with the team. The tenderness, patience and heartfelt support you experienced are qualities they bring to their work every day, and it's wonderful to know that this brought comfort to both your mother and your family. Thank you for trusting us with such an important part of your mother's journey. Your words will stay with us and serve as a reminder of why the relationships we build with residents and families are so meaningful.
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Review from Karen M (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with Sonning Gardens has been great from first meeting Tracey to view the home through to the present time. Tracey was very helpful and kind at a very difficult time for us as a family. The transition into Sonning Gardens was smooth for my Mum. The staff are always so pleasant and helpful,
they are very respectful towards Mum and she is never made to feel they are too busy for her. The Bistro area for sitting and socialising is a welcoming area for the residents and family alike to have a tea/coffee cake. The gardens are lovely to wander around or sit and chat. The activities team are always on the go chatting and encouraging the residents to enjoy themselves. There is always something happening from singers, crafts and visits from schools or talks. The dinning area is nicely set out and when family visit from Kent they enjoy sharing a nice meal there with Mum.
I would recommend Sonning Gardens to anyone looking for a lovely setting for their family member.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for taking the time to share such a lovely review about your experience with us. It's wonderful to hear that you have found our team pleasant and helpful. Building positive relationships with residents and families is something we value greatly, so your comments will mean a lot to everyone here. We are happy to hear both the bistro and our gardens stand out to you. These spaces were designed to be enjoyed by residents and visitors. It is especially encouraging to hear your positive feedback about the variety of activities on offer. The team works hard to provide opportunities that are engaging, meaningful and enjoyable, so it's good to hear that it is making a difference. Thank you again for your kind words. We look forward to continuing to welcome you to the home.
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Review from Sumi C (Resident) published on 2 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is the best place I have lived in. I was in a different care home, then another home. I moved here on my lovely husbands death to be near my daughter. I have eaten in all the homes, but the food here is better here. I had a condition where I used to belch all day (accident), now this is reducing.
Exercise and activities are excellent- they encourage everybody equally. The residents who were withdrawn are coming out of their shell. The singers are great.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for your kind words. We are so happy to hear you are happy at Sonning Gardens and enjoying the food, entertainment and exercise activities available. The team works hard to provide a varied program of activities and nutritious, enjoyable meals, so it is lovely to know that these are making a positive to your daily life. Your kind words mean a great deal to us and will be shared with the team. Thank you for being part of the community.
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Review from Sarah F (Niece of Resident) published on 1 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 98 year old uncle went to Sonning Gardens having lived independently his whole life. It was a difficult transition for him, and the staff have made it so much easier with their care and respectful approach. We love walking around the beautiful gardens and enjoying coffee and pastries in the bistro.
I am kept informed of health concerns and any issues he has are resolved quickly. Such a relief to know my uncle is well cared for.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for leaving such a lovely review. We are delighted to hear you are happy with the care, respect and support your uncle receives from the team. It means a great deal to us to know that you enjoy visiting him and spending time in our beautiful garden as well as relaxing in our bistro which offers a variety of savoury and sweet snacks. Providing a safe, welcoming, and caring environment for both residents and families is always priority, so it's wonderful to hear that you feel relieved knowing he is being cared for.
Thank you again for your kind words and continued support.
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Review from Maggs H (Niece of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first meeting - walk about it was obvious to me this care home was perfect for my aunt. The " feel" is one of listening, caring and making sure each resident is number one!
Individually is taken into account along with dignity and respect.
Smiling happy staff ( tick)
Happy residents
alert and engaging (tick) comfortable and clean amazing choice of food - help with eating etc (all ticks)
Nothing we asked was too much trouble and my aunt says she has never felt so warm, safe and cared for.
It was the very best decision we made for our aunt. We visited many many homes in area and this one stood out by a mile.
Every time we visit it is reinforced by the smiles there it is the best!
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionWe sincerely appreciate you taking the time to share your lovely feedback with us. We are so happy to hear about your experience! We take pride as a team in providing care that upholds dignity and respect . It is wonderful to know this has been reflected in your aunt's experience. We are especially pleased to hear she feels secure and well-cared for. This is exactly what we strive to achieve for all of our residents. Your comments about our team and residents, as well as the quality of our food, mean a great deal to us. It is rewarding to know that we stood out to you when comparing other homes . Thank you again for taking the time to share your feedback. It is appreciated by the whole team!
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Review from David B (Nephew of Resident) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased with our interaction with Sonning Gardens.
Our initial knowledge of Sonning Gardens came from a friend who had a relative already in SG and who provided good reports to us.
We therefore enquired, asking SG if they would accommodate my aunt for a period of respite care.
Towards
the end of the initial period it was clear that my aunt was settling in very well. She liked the staff, liked the meal options and was feeling comfortable in the surroundings. We discussed with her therefore the option of extending her stay on a permanent basis as she was gradually coming to realise that she was getting care and help she needed whilst retaining a fair degree if independence.
SG were in a position to agree to a transfer to permanent residence and we have had no reason to regret that decision.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for your kind and thoughtful review. We're delighted to hear that your aunt has settled in so well at Sonning Gardens. It's wonderful to know she's happy with the food and finds the surroundings comfortable - creating a warm, homely environment is very important to us. The team works hard to provide both quality care and a positive daily experience, so your feedback means a great deal.
We are very pleased to hear you and the family feel confident and reassured in your decision. If there's ever anything more we can do to support your aunt or your family, please don't hesitate to let us know. Thank you for your support.
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Review from Michelle R (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we walked through the door and were met by Tracey, we knew this was where we wanted our beloved Dad to be. Tracey showed us so much compassion and answered all of our questions. It was the first Care Home we had visited, and she encouraged us to look at others to help us make the right
decision for Dad.


We did this, and it confirmed even more that Sonning Gardens was the absolute right place for Dad.


The Nurses and Carers treat Dad with dignity, kindness and respect. It is wonderful to see his eyes light up and his smile when he sees them.


The home is so beautiful and clean and the activities that they offer are outstanding. There is something for everyone. I have experienced them myself on my visits and I am always welcomed so kindly.


My Dad is so happy here and in turn that makes his family all content. We know he is in the best place.


Thank you Sonning Gardens.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for this lovely review and for taking the time to share your experience with us at Sonning Gardens. It means a great deal to the team to hear that your father is being treated with the kindness, dignity and respect every resident deserves. We are delighted you've noticed and appreciated our well-being program. The team works hard to offer a wide variety of activities so that there is something for everyone to enjoy, and it's wonderful to know this is making a positive difference to your father's day.
Most of all, it's reassuring to hear that your family feels happy and content with your choice of Sonning Gardens.
Supporting both our residents and families, is at the heart of everything we do, and we are very grateful for your trust and kind words!
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Review from Christina K (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Sonning gardens since October 2025. Mum had been very reluctant to think about moving to a care home but after 2 weeks respite she was ready to move in permanently. As mum says frequently the staff cannot do enough for me. They are all so friendly, look after me so well.
We have good fun & the entertainment is fabulous. Mum is very happy & in turn so are we. We do not have to worry anymore about mum being on her own or lonely.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for taking the time to share your lovely review. We're delighted to hear how happy mum is with us and she feels so cared for. It truly means a great deal to the whole team to know that mum feels the staff can't do enough for her. Providing compassionate, attentive care is at the heart of what we do. We're also thrilled that she enjoys the fun and activities in the home - keeping life engaging, social and joyful is so important to us.

Thank you again for your kind words and trust. Your feedback will be shared with the team, who will be incredibly proud to know the positive difference they're making every day.
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Review from Jo N (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law is a completely new woman since moving to Sonning Gardens. Her mobility is vastly improved, her overall health is well maintained and her standards of personal hygiene and wellbeing are so much better due to the high standard of care, food and activities on offer. Without exception
every member of staff from reception to management and medical/care have been very kind and friendly, we are always welcomed by name and with a smile. The communication from them is proactive and very detailed and has helped us ensure MIL has everything she needs. From spending every day in her room, she is now in the company of others and frequently uses the cafe, lounge and activities areas on a daily basis, joining in everything. During the Christmas period the staff went out of their way to make it fun and colourful. We could not be happier with her care and thoroughly recommend this home to anyone who wants the best for their loved one. Nothing is too much trouble for them!
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you very much for your kind and thoughtful feedback. We are delighted to hear that your mother-in-law is enjoying the activities and that you have noticed improvements in her overall health and mobility. The team at Sonning Gardens are committed to providing person-centred care that supports both wellbeing and independence, so it is rewarding to know that this is making a difference. Our team pride themselves on creating a warm, supportive environment which is at the heart of everything we do. Thank you for taking the time to share your experience and for your continued trust in the team.
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Review from J H (Wife of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment contact was made with Sonning Gardens the family felt they were in good ,caring hands and this never changed during the few weeks my husband stayed prior to taking his last breath due to terminal cancer.
His room was lovely with views over the beautiful gardens. All the staff were kind
and thoughtful and gave him excellent care according to his changing needs as his condition deteriorated. Where possible he was encouraged to join in with the variety of activities provided or visited in his room by well being staff . He had little appetite but the food from the kitchens was of a very high standard and would cook special light meals if he asked.
As family members we were also cared for and given support at a very difficult time for us all and we are all eternally grateful that my husband was able to spend the last days of his life in Sonning Gardens where he was always able to retain his dignity due to the high quality of care given.
To all the staff,a huge thank you!
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionWe're truly touched to hear your appreciation for our team and the care your husband received. It means a great deal to us to know that you all felt supported and cared for during such a difficult time. Providing high-quality care, comfort, and compassion to our residents and their families is at the heart of what we do, and your feedback is a wonderful reminder of why we do it. I'll be sure to share your comments with the whole team - they will be delighted to know their efforts made a difference.
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Review from Lucy M (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate Sonning Gardens Care Home highly enough. From our initial show-around with Tracey, who was extremely warm and welcoming, to moving Dad into the care home, every member of staff I came into contact with was so polite and friendly. The home itself is just lovely - from the warm, inviting
entrance to my dad's room, which was modern, extremely well equipped, and thoughtfully decorated, with a beautiful view across the gardens. Sonning Gardens completely dispelled any preconceptions I had about care homes being tired, dated, or dull. All the staff are kind, caring, and patient. The range of activities on offer is truly remarkable - every time I visited, there was always something going on, whether it was a themed dinner, a live pianist, or a film screening. It was difficult for my dad to have to go into a care home, but it was such a comfort knowing he was in such a lovely environment, cared for by such a wonderful team. Thank you, Sonning Gardens.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your wonderful five-star review. We are delighted that your fathers time at Sonning Gardens was felt with warmth, care and kindness from the team. It is lovely to know that our well-being program and homely environment made such a positive impression to you all. Your kind words mean a great deal to the team. We truly value the trust you placed in us. It was an honour and a privilege to have been able to look after your father and to play a small part in his life.
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Review from Nigel D (Son of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved in to Sonning Gardens in August. Her room is beautiful and she is really happy with it. She has access to the gardens directly from her room and it has a big wet room / bathroom and a kitchenette. Generous wardrobes and lovely matching furniture.
The staff are all lovely and great management
too.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for sharing such lovely comments about Sonning Gardens and the team. We are thrilled to hear that mum is enjoying her beautiful room and comfortable surroundings - we take pride in creating a welcoming, homely environment. It's rewarding to know that staff and management have made a positive impression on you and mum. Your appreciation means a lot to the team, and we will be sure to share your lovely comments with them.
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Review from G P (Son of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95 year old mother moved to Sonning Gardens Care Home a month ago after being unable to manage at home by herself.
We have been very pleased with the care, support and professionalism of the home.
The staff have always been extremely kind and helpful.
The accomodation, food and gardens are excellent
There
are regular activities and trips which my mother enyoys.
Many thanks to all the staff for their care and kindness.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for taking the time to write a positive review. We're delighted to hear that you've had a positive experience with our team. Our staff are dedicated to creating a warm, supportive environment where every resident feels valued and cared for. It's wonderful to hear that our regular activities and trips are making a difference-we believe staying active and engaged is so important for wellbeing. Your feedback means a lot to us and motivates us to continue providing the best care. Thank you again for your support!
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Review from Stewart P (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is a friendly and welcoming place.

The social interaction it gives between residents and residents with staff has given my Mum a new lease of life.


The food is good, and the access to snacks and hot drinks throughout the day is very nice.

Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your wonderful 5-star review. We're absolutely delighted to hear that your mother has found a new lease of life since joining us. Supporting our residents to live with purpose, dignity, and joy is at the heart of everything we do, so your kind words mean a great deal to the entire team. It's a privilege to be part of her journey, and we're so pleased she's thriving in our care. We look forward to continuing to support her and your family in every way we can.
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Review from Fuzlin E (Respite Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Sonning Gardens Care Home. My aunt stayed there for respite care and absolutely loved her time. From our very first visit, the client liaison manager was incredibly helpful and accommodating, even at short notice. She was an absolute pleasure to deal with.
The care my aunt received
was exceptional. Every carer we encountered was genuinely kind, attentive, and compassionate. A special thanks to one of the staff members, who was a true gem, she kept me updated on everything and went above and beyond to meet my aunt's dietary needs.
Having visited many care homes, I can confidently say that Sonning Gardens stands out. The entire team clearly cares deeply for the residents. The home is clean and both staff and residents appear genuinely happy. It's one of the best I've seen. Thank you again to everyone at Sonning Gardens, truly appreciate everything.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your kind and thoughtful review. We're truly grateful that you took the time to share your experience of our care for your aunt. It means a great deal to our team to hear that their kindness, attentiveness and compassion made a positive impact. We are incredibly proud of our staff , who consistently go above and beyond to provide not just professional care, but genuine warmth and support to every resident and their families. Your words are a wonderful reminder of why we do what we do. Please do not hesitate to reach out if we can support you or your aunt further in any way.
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Review from F M (Daughter of Resident) published on 31 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful place with wonderful caring staff. Food is lovely and tasty. Rooms clean and well equipped. Only slight issue is that understandably staff cannot come instantly (mum used to 1-2-1 care) so found it a little difficult. Overall I can see myself here when I need help.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your kind words! Our team takes great pride in providing compassionate care, maintaining a clean and comfortable environment, and serving nutritious, delicious meals. Your feedback means a lot to us and motivates the team to continue delivering the highest standard of care. If there's ever anything more we can do, please don't hesitate to let us know.
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Review from Euan F (Son of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We first visited Sonning Gardens Care Home when my mother had been admitted to hospital after a fall at home. Her dementia was progressing and, as a family, we knew she could no longer live safely at home. We initially arranged a respite stay, but after a week knew this was a perfect setting for her.
She celebrated her 90th birthday whilst in Sonning Gardens and enjoyed seven months of being fully cared for. We found the staff to be welcoming, attentive and my mother always spoke of their kindness. She has a beautiful room, but spent most time in the comfortable lounge area. My mother had been a keen cook and, on our visits, we enjoyed discussing the delicious menu of the day. We are grateful to all the staff for their care and sensitivity. Sonning Gardens gave my mother, at the end of her life, the care she deserved and gave us, as a family, peace of mind.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you for your heartfelt review. We're truly touched by your kind words and so pleased to hear that your mum felt well cared for during her time with us. It means a great deal to know that you appreciated the kindness and sensitivity shown by the team, as well as the comfort of her room and quality of the meals. We believe that everyone deserves to feel valued, respected and at home, and it's wonderful to hear that reflected in your experience. Your thanks have been shared with the team, who were all so glad to have been part of your mother's care. It was a privilege to look after her, and we are grateful for the trust you placed in us.
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Review from Ian E (Son of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum recently stayed at Sonning Gardens Care Home for respite care. During my Mums stay we were highly impressed by the professionalism, kindness, thoughtfulness and attention to detail displayed by all the nursing/caring/activity/administration staff at all times.
The Home is beautifully presented
and set in lovely surroundings with a wonderful garden.
My Mum & the whole family cannot thank Sonning Gardens enough for all the help and support provided by all the team whilst in residence.
Reply from Tracey Van Zyl, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your kind words and for taking the time to share your experience of your mum's stay with us. We're delighted to hear that you were happy with the professionalism, kindness and attention shown by our team. Creating a warm and welcoming environment is something we take great pride in, so it is wonderful to know that our home's presentation also stood out to you. It was a pleasure to care for mum and we're pleased that your experience was a positive one for both of you. We look forward to welcoming you back.
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Review from S W (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum thoroughly enjoyed her stay at Sonning Gardens-so l just had to write this review. This was her first time being away from home and you have given her the confidence in knowing that home from home environments such as yours are nothing to fear. She really enjoyed participating in the wonderful
activity program- not Something she would normally participate in -such a shame you do not offer this on a book-in drop-in basis for respite returners. She thoroughly enjoyed the varied and comprehensive menu, nothing was too much trouble she was even provided with a pack lunch on chemo appointments at the hospital. we have nothing but good things to say about everyone + everything + would not hesitate to recommend.
Reply from Sarah Townsend, Client Liaison Manager at Sonning Gardens Care Home - Avery CollectionThank you so much for your review, we look forward to welcoming your Mum back for her next respite stay in the summer!
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Review from Patricia R (Respite Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding.
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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Sonning Gardens Care Home - Avery Collection is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.756 for Sonning Gardens Care Home - Avery Collection is calculated as follows: ( (425 Excellents x 5) + (89 Goods x 4) + (16 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 533 Ratings = 4.756
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sonning Gardens Care Home - Avery Collection is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Jun 2018

Overall Outstanding

  • Caring Good
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

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Meet the Team (6)

Susan

Susan Johnstone

Job Title: Home Manager Joined: 2018

I have worked in Sonning Gardens since 2018, first as Deputy Manager and now as Home Manager. Previously I worked in the NHS as a District Nurse, Community Nurse Practice Educator, Independent Nurse Prescriber and Community Nurse Manager. I have a number of nursing qualifications and an MA in Health and Nursing Care.


My passion has always been caring for people in their own homes and supporting my team to be the best they are in their chosen careers. Working at Sonning Gardens is the perfect environment for me as our residents and staff are all in one beautiful home, set on lovely grounds. I especially love Christmas at Sonning as our home is magical with all the pretty decorations and lights.


When not at work I enjoy tending my flowers and vegetables, visiting National Trust properties and taking trips to the coast when possible. When I get a quiet evening in I enjoy a good murder mystery with a glass of wine.

Mwila

Mwila Muma

Job Title: Deputy Manager Joined: 2022

I am delighted to be part of the team at Sonning Gardens. Working as a Deputy Manager, I have the privilege to support the team and the Home Manager with my clinical knowledge and experience.


I started my career 16 years ago as a qualified nurse. My career started in acute hospital settings where I worked for 8 years before I moved to the UK and worked in the care home sector. I have worked in various capacities including RGN, Unit Manager, Senior Nurse and now Deputy Manager. I joined the team at Sonning Gardens just over a year ago as an RGN and moved up to Deputy manager after 6 months.


Caring for the elderly and the vulnerable is a part of my culture and becoming a nurse just made that a lot more profound. I believe people deserve to live their lives to the fullest despite their circumstances and this is what I see happening every day at Sonning Gardens. I am proud to be part of it all.


In my free time, I like to take long walks, travel and be with my family.

Sarah

Sarah Townsend

Job Title: Client Liaison Manager Joined: 2022

I joined Sonning in August 2022 having managed a private health club for 8 years.


I have always enjoyed working with senior populations and was closely involved in organising memberships, and activities and applying for funding for exercise programmes for the over 65's in my last job, so the move into care seemed entirely natural.


The team at Sonning are supportive of each other and takes pride in ensuring that our residents can have enjoyable and fulfilled lives in our home.


I find it immensely rewarding to work with families to work out the best care solutions for their loved ones.
In my spare time, I enjoy walking my cocker spaniel, Dudley, gardening and travelling in our campervan.

Megan

Megan Godin

Job Title: Dementia Care Manager Joined: 2021

I started in the care industry 8 years ago after finishing university and jo9ined Sonning in 2021 as the Dementia Care Manager.
I have always enjoyed helping people and have a real passion for dementia care and making a difference in our residents daily lives.
As the manager of Woodlands, I support my team to provide excellent, person-centred care to all our residents, providing meaningful engagement during the day.
Another passion of mine is animals and I have two mini dachshunds who enjoy coming to work with me. The residents enjoy stroking them and watching Poppy and Peach playing balloon tennis!

Ian

Ian Duldulao

Job Title: Residential Care Manager Joined: 2016

My full name is Cesar Ian Duldulao, but everyone calls me Ian.


I originally joined the home in 2016 as a Senior Carer in reminiscence. I then worked my way up to Dementia Care Manager and subsequently transferred to Residential Care Manager in March 2023.


My background is in nursing, and I have worked for the last 16 years in social care. I relish providing care for people in a dignified and respectful way when they need it most. I am privileged to work with and be part of such an amazing team, who brings so much joy and happiness to the residents we care for. My passion and goal in life are to care for others and support them to live well with their Dementia.


In my spare time, I enjoy cooking, cycling and spending time with my family.

Georgina

Georgina Williams

Job Title: Well-being and Activities Co-ordinator

I manage the wide range of clubs, hobbies, entertainers, live music, outings, guest speakers and exercise classes we have on offer at Sonning. With input from the residents, my team also holds regular family events and social evenings. Having such a variety allows the residents to pick and choose what they wish to be involved in.

Frequently Asked Questions about Sonning Gardens Care Home - Avery Collection

What types of Care is Sonning Gardens Care Home - Avery Collection registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sonning Gardens Care Home - Avery Collection have?

There are 61 Single Rooms and 21 Couples/Companion Rooms.

What are the Facilities & Services at Sonning Gardens Care Home - Avery Collection?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sonning Gardens Care Home - Avery Collection to the centre of Reading?

3.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sonning Gardens Care Home - Avery Collection to verify any information. View our terms and conditions. Sonning Gardens Care Home - Avery Collection has an Enhanced Service - more info.