Sonning Gardens Care Home - Avery Collection

Mum has been a resident for nearly two years now. She is looked after very well, and the home is a very welcoming place for all visitors. The staff are wonderful.

My husband has settled very happily into the Woodlands Dementia Unit. I think he feels part of a family group there. All the staff are very kind and caring, and very patient with my husband's communication problems. He enjoys the food and the activities provided, especially the musical entertainment in the bistro.

Despite the limitations of dementia care is taken with communication and making choices.

From the second my dad arrived he was treated with the respect he was entitled to. The manager was amazing as were all members of staff. In a way, my dad was in the best place when he passed away. So glad we had that for him. Many thanks.

My mother has been at Sonning Gardens for nine months. She had her 100th birthday here. The care and overall experience at Sonning Gardens have been excellent. She has always commented on the kindness of all the staff. The medical care coordination with the local general practice has been wonderful. We are very grateful.

I am writing to emphasise just how much my family and I value and appreciate the care that my dad is given. His main carer has created a robust routine for Dad which ensures he lives to the very best of his abilities. She updates us weekly and is always there to answer our questions and offer support. In my opinion, she goes above and beyond to help Dad. She is an angel on earth. Dad thrives under her care and we sleep at night knowing he is safe and supported. Thank you.

Sonning Gardens is an excellent care home and in my opinion one of the very best. The excellent staff provide high-quality care which is respectful and considerate. The activity team is particularly good but in fact everybody working there is good. My only concern has been with finance which appears slow and remote. I have seen my mother's health improve thanks to the staff at Sonning Gardens.

Overall Sonning Gardens is an excellent care home. All the staff have treated my mother with great care and professionalism. The atmosphere at the home always feels warm and friendly. My only complaint is that the management company's billing system leaves a lot to be desired!

Staff lovely. Sometimes Mum finds the choice of food not great for dental issues (dentures). Room-too warm. On the whole very good but it shouldn't be, it's very expensive!

My husband was admitted for palliative care. I cannot fault the service. Every member of staff is so helpful and friendly.

I felt welcome and very comfortable when I approached the receptionist's desk. People were very pleasant and helpful and made me feel relaxed.

My mother-in-law moved into Sonning Gardens in mid-February and within a month she is like a different person. She is eating well, taking her meds, joining in with activities and seems so happy most of the time. She looks 10 years younger. I am so pleased with the support and care she has been given to make this possible. The staff are so lovely and go above and beyond to provide her with the very best care. The move has been so much better than I expected and I absolutely know we made the right, very difficult, decision to move her.

I can thoroughly recommend this wonderful home.

So far I have been very impressed with the level of care given to my dad. It is not an easy decision to put your loved one in a home, but we certainly made the right choice. The environment is welcoming and I am grateful that I can now sleep at night knowing he is being looked after. A special mention to their Client Liaison Manager and Residential Care Manager.

It would be nice if staff wore easily read name badges. It is comforting that staff know the residents by name and it would be integrating if residents could reciprocate.

Although my father was unable to take part in the activities it was heartening to see many residents enjoying the daily regular events and company of others, plus the wonderful cakes and pastries always on offer!

Deal quickly with issues: coffee machine in lounge.

Mum was reluctant to go into the care home but needed medical and palliative care. She was made welcome and comfortable right until the end three weeks later. She was encouraged to join in the activities, but preferred privacy but was "checked on" and interacted with the staff regularly. Lovely home and amenities. Friendly staff and families made welcome and catered for.

From the initial meeting to the final farewell, I could not have asked for better support from anyone. The professionalism and friendliness of all was amazing, and aesthetically, the home, room and view were comforting, charming and impressive. The team made my father feel welcome, comfortable and respected in his final days - priceless.

My mother was looked after at Sonning Gardens Care Home - Avery Collection for just after six months and I am very grateful and appreciative for the very high standard of care she received throughout her stay. Everyone, without exception, made such a tremendous effort to ensure her stay was as comfortable and pleasant as possible. The family were always made very welcome when visiting and all our concerns were attended to in a compassionate way. Thank you all so much for everything.