Sonning Gardens Care Home - Avery Collection

Having visited many care homes, I can confidently say that Sonning Gardens stands out. The entire team clearly cares deeply for the residents. The home is clean and both staff and residents appear genuinely happy. It's one of the best I've seen. Thank you again to everyone at Sonning Gardens, truly appreciate everything.

A wonderful place with wonderful caring staff. Food is lovely and tasty. Rooms clean and well equipped. Only slight issue is that understandably staff cannot come instantly (mum used to 1-2-1 care) so found it a little difficult. Overall I can see myself here when I need help.

We first visited Sonning Gardens Care Home when my mother had been admitted to hospital after a fall at home. Her dementia was progressing and, as a family, we knew she could no longer live safely at home. We initially arranged a respite stay, but after a week knew this was a perfect setting for her. She celebrated her 90th birthday whilst in Sonning Gardens and enjoyed seven months of being fully cared for. We found the staff to be welcoming, attentive and my mother always spoke of their kindness. She has a beautiful room, but spent most time in the comfortable lounge area. My mother had been a keen cook and, on our visits, we enjoyed discussing the delicious menu of the day. We are grateful to all the staff for their care and sensitivity. Sonning Gardens gave my mother, at the end of her life, the care she deserved and gave us, as a family, peace of mind.

My Mum & the whole family cannot thank Sonning Gardens enough for all the help and support provided by all the team whilst in residence.

My Mum thoroughly enjoyed her stay at Sonning Gardens-so l just had to write this review. This was her first time being away from home and you have given her the confidence in knowing that home from home environments such as yours are nothing to fear. She really enjoyed participating in the wonderful activity program- not Something she would normally participate in -such a shame you do not offer this on a book-in drop-in basis for respite returners. She thoroughly enjoyed the varied and comprehensive menu, nothing was too much trouble she was even provided with a pack lunch on chemo appointments at the hospital. we have nothing but good things to say about everyone + everything + would not hesitate to recommend.

Outstanding.

There is always a pleasant ambience when entering this home. The bistro is well paced, as is the restaurant. My stepmother's room was large and airy and there was ample room in the private bathroom for her needs. On a less positive side, I did have to ask for the bathroom to be deep-cleaned on one occasion as it was clearly a health hazard. The food was not up to scratch for such an expensive care home; this is not acceptable and should be addressed more seriously.

If I had a relative that needed care I would feel 100% confident that this is where I'd want them to be. Do go and look around it, its a wonderful place.

The staff will always have a special place in my heart.

My "surrogate" mum went to Sonning Gardens in palliative care in the last four months of her life. We cannot thank everyone enough for the level of superb care and attention she got. All her needs were seen to, she had the best few months of her life she could. Nothing was too much bother in the staff. Thank you.

Mum moved into Sonning Gardens fairly recently. She has been cared for very well, even though she has sometimes been difficult and the staff have been very reassuring to us as family. Her medical needs have been addressed professionally and efficiently. We are very happy with her living here.

I am very happy with my room, and the carers are very helpful when I ask for help. The care of my room is very well looked after and any help I need e.g. towels etc. is well catered for. I enjoy the peace and quiet of my room with lovely views of the garden etc.

A very enjoyable care home. Everyone is so very nice and I am enjoying every day.

The staff here have always been attentive and care for your needs. The establishment us warm and welcoming. I am very at home here. The room is fine. Warm regards.

My room is quiet and have lovely view out onto the garden. The staff are helpful and friendly and are always there is I need help.

I have noticed several staff have left/retired recently. I hope they will be replaced.

I live at Sonning Gardens Care Home. I find the home and the staff very caring, food very good plus cleanliness plus I feel safe and secure.

The staff were really helpful and accommodating when we needed to move my mum in for respite care. They made the transition very quick and straightforward. Mum was made to feel welcome and settled very quickly and the staff were brilliant with her. She has remained at Sonning Gardens after the respite period and is doing really well. She is well cared for, there are plenty of activities for her to get involved in and overall she is very happy there. The environment is well cared for and the gardens are lovely too.

The only slight negative I have is that my dad struggles with the food. He likes the soup, but finds the main course are either too soft (the fish with the sauce and mash) or a bit overcooked. Sometimes they are a bit cool after coming up on the lift.

The care and wonderful staff make my father's stay overall a great experience, although he would rather be at home, he realizes that he needs the care and attention that Sonning Gardens can give and we know he is in safe and caring hands.