Cherry Tree House is situated in a beautiful residential road about a quarter of a mile from the centre of Wendover. The home is uniquely placed to offer a warm friendly atmosphere with a lovely lounge and conservatory, opening onto patios and level gardens where residents can enjoy the surroundings.
It is their philosophy to continually improve and to make each resident's stay as comfortable as possible. Cherry Tree House observes and maintains all residents' rights of independence, dignity and privacy within the community of the home.
A professional team works together to maintain the highest standards of care, combined with efficiency and friendliness.
Cherry Tree House accommodates single rooms with some en-suite facilities for residents. As well as residential care the facility also offers convalescence, day and respite care.
Group: Salveo Care Ltd
Person in charge: Jade Bayly (Home Manager)
Local Authority / Social Services: Buckinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Prior Assessment. Ages 60+.
Single Rooms: 20
Rooms with ensuite WC: 17
Weekly Charges Guide: Personal Care Single £950 – £1150 (These prices are only a guideline, please contact Cherry Tree House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Directions:
Head towards the town centre of Wendover and when reaching the Budgens Supermarket on the right side, there is a mini roundabout ahead, which straight on leads to the railway station and left towards Great Missenden and Amersham. Turn RIGHT immediately before the roundabout into Dobbins Lane. Cherry Tree House is approximately 300 yards on the left side of Dobbins Lane, after passing the first turning for Thornton Crescent.
Visiting:
Visiting can be at anytime to suit the resident with their agreement. Please respect the other residents, staff and neighbours. Visitors are welcome to telephone ahead to let the resident know that there is an intention to visit.
Parking:
Parking is available within the grounds of the home or on the road outside where there are no restrictions. Please park carefully and with consideration to the home's neighbours.
Latest Care Quality Commission* Report on Cherry Tree House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for Cherry Tree House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Cherry Tree House in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.844 for Cherry Tree House is calculated as follows: ( (247 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 288 Ratings = 4.844
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Cherry Tree House is based on 11 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 11 Reviews ÷ 4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Cherry Tree House has a Review Score of 9.8 (9.844) from 24 Reviews
Review submitted from a Website Submission by Kevin C (Son of Resident) on Friday 19 January 2018. Relates to January 2018.
Everyone at Cherry Tree House makes mum feel at home and I am appreciative of all that the Manager and her team do to support both mum and me. Cherry Tree House has a very homely feel, the lounge is nicely decorated and the bright pink and turquoise armchairs make it a cheery place to be. Mum enjoys the activities and is a very active resident always participating with the great team. The chef is superb and the meals are excellent and worthy of 5 stars.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Website Submission by Debbie M (Daughter of Resident) on Thursday 18 January 2018. Relates to January 2018.
Everyone at Cherry Tree House make mum feel at home. She enjoys all the activities and the food is first class. Couldn't wish for a better place. We as family are so appreciative of all that the Manager and her team do to support both mum and us.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Sara B (Daughter of Resident) on Monday 18 December 2017. Relates to December 2017.
The carers cannot do enough to help my mother and make her time there as pleasurable as possible. They are always pleasant and generous with their help. It is the nearest it can be to her living at home except knowing I am relaxed that she is in good hands.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by David G (Son of Resident) on Monday 18 December 2017. Relates to November 2017.
Very helpful and informative at initial contact. Since then, all the staff have been very friendly to both my mother and I. Always happy to pass on information about her condition and tell me about any activities she has taken part in. Very happy with all aspects of her care.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Kathleen W (Resident) on Monday 18 December 2017. Relates to November 2017.
Very satisfactory. Very happy.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Rosina C (Resident) on Monday 18 December 2017. Relates to November 2017.
I am very happy. I love being with my friends. I am happy with my care. They are nice to me.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Jean W (Resident) on Tuesday 12 December 2017. Relates to November 2017.
The accommodation is comfortable and the menu is well balanced. The staff are nice to me.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Jean G (Resident) on Tuesday 12 December 2017. Relates to November 2017.
I feel safe and happy in my environment.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Website Submission by Colin B (Son of Resident) on Sunday 26 November 2017. Relates to November 2017.
My mother spent 4 years at Cherry Tree. The staff were always loving and helpful and nothing was too much trouble. A special mention must go to the house manager
who went beyond the call of duty to make sure mum was taken care of.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Website Submission by Michael S (Son of Resident) on Sunday 26 November 2017. Relates to November 2017.
My mother in law was so well looked after here. Staff were very caring and considerate. They noted when Mum may have needed a boost or additional care and they would then spend a bit more time with her which gave her a lift. I would highly recommend Cherry Tree. It was a hard decision to put Mum into care but we picked the best place.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Website Submission by Jean S (Daughter of Resident) on Friday 24 November 2017. Relates to November 2017.
I cannot speak highly enough of the care and professionalism my mother received during her 4 years at Cherry Trees. The staff were great and the Care Manager went above and beyond the call of duty over the last 5 difficult months whilst my Mother was unwell. Her support was greatly appreciated. Whilst my Mother was reluctant to go into care, she eventually called it home.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by O H (Resident) on Thursday 30 March 2017. Relates to March 2017.
Everything okay.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by M C (Resident) on Thursday 30 March 2017. Relates to March 2017.
Very good. Staff very nice and good.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by D S (Resident) on Monday 27 March 2017. Relates to March 2017.
My Bedroom is good and everyone is so kind and helpful. Cherry Tree is top notch.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Nancy G (Resident) on Wednesday 18 January 2017. Relates to December 2016.
Food and attention both excellent. Care excellent.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Anthony E (Resident) on Friday 13 January 2017. Relates to December 2016.
It is my first time in a care home and I find it a lovely place to be.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Website Submission by Wendy F (Daughter of Resident) on Wednesday 28 December 2016. Relates to December 2016.
My father has been a resident for some 3 years and during that time our family has appreciated the homely nature of the care provided. As Dad's needs have changed, I've found the staff very willing to discuss and implement, where possible, changes to his care regime.
How likely would you be to recommend Cherry Tree House? Likely
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Review submitted from a Website Submission by Andrew G (Son of Resident) on Wednesday 28 December 2016. Relates to December 2016.
Very friendly atmosphere in a pleasant, not too large home. Carers try their very best, chef and food produced particularly good. Very good understanding of individual needs and a real willingness to work with relatives to try and create the right, tailored solutions for individuals in care e.g. retaining independence.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Website Submission by Susan (Niece of Resident) on Friday 23 December 2016. Relates to December 2016.
Rose May has been a resident at Cherry Tree House since November 2015 and I believe she is happy there. She is 102 so possibly at this advanced age, not many people want to live in a Care Home but she is well looked after with very good care and cleanliness. It has a lovely, homely atmosphere and the staff are always friendly. The food is excellent and she often says this to me. She doesn't really join in many activities but that has always been her way and it doesn't help that she won't wear her hearing aids so conversation is limited and often involves written notes!! Her room is somewhat small but I doubt this bothers her and she does have access to the garden where she loves to sit in the sun.
She was in a Home in London prior to here and I have had experience of several Care Homes with her sisters and other relatives and I would honestly say that CTH is the best I have come across.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Website Submission by Elizabeth N (Daughter of Resident) on Friday 23 December 2016. Relates to December 2016.
Cherry Tree House has undergone two big changes this year. A change of manager early in the year, which although always unsettling, seems to have had little effect on the day to day care provided. Additional staff training has been put into place. There are now regular (monthly) meetings between relatives, residents and the manager, a relaxed time when issues, if any, can be discussed freely.
A change of ownership of the home has also taken place. I hope that the new owners keep the philosophy of this lovely home. It is a warm, friendly environment for visitors and residents.
There have also been several staff changes but the team, led by the manager and some very good team leaders, provide care of a good standard and my mother is always treated with dignity and respect. She is now unable to clearly communicate her needs but the staff are, on the whole, sensitive to her needs and are gentle and caring.
The standard of catering is especially high.
How likely would you be to recommend Cherry Tree House? Likely
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Review submitted from a Postal Card by Alison R (Relative of Resident) on Thursday 24 November 2016. Relates to November 2016.
Lovely staff who make you feel welcome and like family. Good events for all residents and include all family members too. Would recommend Cherry Tree. My nan enjoys her time here and settled in well.
How likely would you be to recommend Cherry Tree House? Likely
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Review submitted from a Postal Card by D B (Granddaughter of Resident) on Wednesday 23 November 2016. Relates to November 2016.
Cherry Tree House is a caring and kind environment. The staff are really lovely and my nan is very happy here. We are always made to feel very welcome whenever we visit.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by Tina D (Niece of Resident) on Tuesday 22 December 2015. Relates to December 2015.
Cherry Tree is an excellent care home. Whenever I visit my aunt, there is always a nice warm welcome. The staff are all very friendly. The manager is a very lovely lady who also works with the staff in all aspects of their care. A very nice people person who cares about her residents and staff. After working in local government and visiting several care homes this one tops the lot.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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Review submitted from a Postal Card by J H (Son of Resident) on Wednesday 25 November 2015. Relates to November 2015.
Excellent in every way. My mother is very happy, contented and feels well looked after. I and the family feel that her safety and contentment are of prime importance and this is well provided at Cherry Tree House. I can not recommend Cherry Tree House too highly it is excellent in every respect.
How likely would you be to recommend Cherry Tree House? Extremely Likely
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February 2018
April 2017
December 2016
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April 2015
January 2015
There are currently no Care Home Idol entrants who have performed at Cherry Tree House