Cherry Tree House

As the place is so small everyone knows everyone very well and is always willing to help.

Cherry Tree House was the perfect fit for my aunt moving from Dorset following a fall. The transition into the home felt almost seamless as my aunt found all the staff and management team very welcoming, living up to their mission of it being 'a home from home'. She very quickly felt at home and became very fond of the team supporting her.

I am extremely pleased we selected this care home. The staff are really caring, thoughtful and friendly. The social activities are many and varied. The management team are always helpful and easy to talk to. The maintenance team are outstanding with their service, in particular, the gardens are colourful and the house interior and exterior is well maintained.

Cherry Tree House provided an excellent respite experience for my mother. A small friendly home with caring, attentive staff and spotless rooms. There was a diverse programme of events to join in (or not), creating a stimulating environment and well planned care so my mother felt safe. Great to be able to join her too for a coffee or a meal booked ahead. Visitors felt welcome.

Very good experience. The staff were very kind, helpful and friendly. The food was excellent, and my room was comfortable.

I was admitted to Cherry Tree House in October 2019. The premises were spotless and consequently, there was not the overriding smell which one often gets in premises like these. I would, however, say that the type of some occupants left much to be desired, although I appreciate the difficulties you must face.

My father lived at Cherry Tree for two weeks while we were adapting his house. I was delighted with the care he received and completely confident that he was comfortable, safe and well cared for while I was unable to look after him. Principally, the staff were exemplary. Everyone, without exception, was genuinely friendly and interested in my father's comfort and well-being. The staff were skilled and professional at all times but my overall impression (and I or other family members visited every day) was of the warmth and genuine care that everyone exhibited. They really could not do enough for him. The food was excellent and was very important in helping him recuperate from a long stay in hospital which had sapped his strength and fitness. His room was very pleasant although some of the rooms are quite small since Cherry Tree is not purpose-built, but the overall environment; is homely and cosy. I would not hesitate to recommend Cherry Tree House and its team.

Overall, I am extremely happy with Cherry Tree House. I have recommended it to others in the same situation as me, knowing that it's somewhere that they can feel confident that their loved ones are safely looked after in a caring and friendly environment.

Keep up the great work. With grateful thanks.

Since joining the home at the beginning of the year, I settled in very quickly and found the home very comfortable and airy. The staff are very kind and efficient. Overall, extremely good and I feel like part of the lovely family unit here.

They regularly put on events for charity which the residents and families enjoy together.

My mum is very well looked after. Always warm, well fed and very comfortable. The 'in house' activities are varied and there is a homely atmosphere. The care staff are always available and extremely cheerful and friendly. I probably could not have chosen a better care home.

I always take the "caller" to bed with me (not actually in the bed but on the desk beside it) in case I need help in the night.

I have been on respite care at Cherry Tree House since end of October 2018. The care and help that I have received has been excellent, with the staff being attentive, friendly and helpful where needed. The facilities are good and the daily activities are a great way to socialise with other residents.

The food is good, though more of a choice would be nice and it could be hotter - my porridge was cold this morning! And my bedroom is small but perfectly comfortable with its own toilet and basin.

There is one small thing that I have noticed which should be updated. In one of the shower rooms, I note that the floor is tiled and when the shower is on, it gets very slippery, which to me is a very real hazard. To avoid slipping, you have to put towels on the floor.

I would definitely recommend Cherry Trees as a very nice, comfortable place to stay, it’s small (20) which means you get to see and know everyone, including all the staff.

Extremely pleasant staff. Very efficient and friendly and caring.

The activities are very good and varied.

I can't rate them enough. Thank you.

My mother was very happy with her experience and we were very satisfied with the care she received. Most of it depends on the staff and they were all excellent. It was very comfortable and warm and we wouldn't hesitate to come back if the need arose. If I had a criticism it would be that the food was a little inconsistent, often good but sometimes not.

The ticks say it all - lovely staff, good food. Excellent!

I am favourably impressed with the attention I am given. All my requests are dealt with, everything is done to make me comfortable.