






Tickford Abbey is a calming, comfortable and happy care home that delivers excellent residential and specialist dementia care in two separate and self-contained areas with their own bathrooms, bedrooms, dining rooms and lounge areas.
The home is a lovely marriage of old and new of traditional and contemporary. From the outside, it is a majestic listed building with stunning grounds and gardens complete with pond and all-weather decking area. Inside...
Care Provided by Tickford Abbey
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Tickford Abbey for full pricing details and T&Cs.
Contact Tickford Abbey to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Greensleeves Care
- Voluntary / Not for Profit Owned
Person in charge
- Patricia Laing (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (12)
- Couples/Companion Rooms with ensuite Wet Room (3)
Tickford Abbey Reviews (53)
Tickford Abbey has a Review Score of 9.9 (9.856) out of 10, based on 17 reviews in the last 2 years.
Over all time Tickford Abbey has 53 reviews.
We cannot speak highly enough about Tickford Abbey. The manager and her team take great care of our dad. They are caring, supportive and kind and have taken the time to get to know him and us, his family. They supported Dad perfectly with his two recent cataract operations and were on hand to take him to a blood test when we couldn’t make it. He is treated at all times by everyone with dignity and respect. They go above and beyond in every way. They put on an excellent Coronation party and a Birthday party for one of the residents, this last weekend was lovely, both with fabulous food and entertainment in a huge marquee on the lawn, a lovely setting with lovely people. We recommend Tickford Abbey 100%.
Thank you for the lovely comments I ensure the the team hear them.
Mum unfortunately had to go into respite care the week before COVID lockdown, so sadly respite became permanent. It was a really hard time for everyone, the home did an amazing job of protecting and caring for residents whilst under such huge pressure, with poor support. We were overjoyed when we could visit, my first visit with my sister was something we'd been really worried about, and built up over time- we needn't have worried. It was clear that, whilst her condition has worsened, she's well looked after and happy, had bonded with staff members, and was comfortable where she was. It's lovely to see the same staff each time; care often has a high staff turnover, having a negative impact on residents. The staff are always lovely, her face lights up when she sees her favourites! I love to see the activities online, it's reassuring to see residents having fun and well cared for when I'm too far away to visit. What we're seeing gives us confidence in Mum's care- thanks for all you do.
Thank you for your wonderful words. I will ensure the staff see your review.
Since my dad moved into Tickford Abbey, late last year, he has received outstanding care. All the staff are friendly, welcoming and respectful. It feels very much like a home from home. The variety of activities available is excellent. My dad reports that the food is very good and the home is always exceptionally clean. Tickford Abbey is very well managed and communication is excellent. I would happily recommend this home to anyone.
Thank you, Julie, for your review and kind words. We will pass your and Dad's lovely comments to our staff at Tickford Abbey.
The staff whether making tea, caring for residents, cleaning or providing activities are friendly and helpful.
It is an old ramshackle building which they do their best with.
The managers and care staff at Tickford Abbey really care for their residents and are welcoming to us as visitors too. They have social and enrichment activities for residents and our great aunt of 106yrs has settled well and has friends there that give her life an extra boost. The chef and team put on a fabulous 106th birthday party for our aunt and residents who wanted to join, with live music and then a private function and food with her for her closest family. We are all so grateful to them and for the guidance and direction of the manager who leads the Tickford team. I hope this review helps you to choose Tickford for your family member if they need care home care and support in their life.
Thank you very much for your wonderful review and kind words. We are delighted to hear your comments and 1 will pass them on to the staff at Tickford Abbey.
Tickford Abbey is excellent. Dad moved in in December while our mum was in hospital. Mum deteriorated and needed palliative care. The wonderful manager at Tickford Abbey, moved heaven and earth to arrange for Mum to go to Tickford Abbey so that she and our dad could be together for her last days. Sadly, Mum died shortly afterwards, but thanks to the manager and her team, Mum and Dad were together. We cannot thank Tickford Abbey enough. All the staff are kind, caring and compassionate and are supporting our dad brilliantly.
The team and I were glad to help at this very difficult time, thank you for your comment.
After a very difficult time for our family, both my parents moved into Tickford Abbey in December. This was achieved by a great amount of work by the manager and the team, which we are grateful for as this enabled my parents to be together before my mother passed away shortly afterwards. We have found all the staff to be very professional, caring and friendly, and can't do enough for my dad at this difficult time. Tickford Abbey is a lovely, old building which has a really homely feeling.
Thank you for taking the time to write at this time.
Tickford Abbey is a very good care home. My wife and I have been here since the early summer of 2021. Since that time, I have had an operation for bowel cancer and my wife suffered a mild stroke. We have both recovered very well due, I am sure, to the excellent aftercare we have received here. We are looked after very well here. With attentive staff and excellent sensible management. We are both very happy here.
We are glad you are enjoying living at Tickford Abbey and thank you for your comments.
My uncle has received excellent care from all the staff at the care home since arriving in March 2022. His needs have been constantly assessed and any necessary changes have been dealt with in a professional manner and there has been good dialogue between staff, residents and family. The food menu is fantastic and there are lots of break out areas for residents to spend time. My uncle particularly loves the patio area and spends a lot of time out there, it has also been a great place for him to get to know a few more of the residents. Very pleased!
Our Mum has Alzheimer's and deciding on the right time to move her into a care home was very difficult. But when we saw Tickford Abbey we knew it would be the right place for her. It is a lovely old building with a homely feel and Mum has a large room with views of the garden and river. We furnished her room with lots of her favourite photos, paintings and ornaments as well as her settee and coffee table, so it is a calming, familiar place for Mum to go to if she is feeling anxious. The staff here are fantastic, they are very friendly and helpful and Mum enjoys their company as well as that of the other residents. The new manager is excellent, she reviewed Mum's medication and because of the wonderful care she is now receiving, her tablets have been reduced resulting in Mum being more like her old self and much less confused. Before coming here, Mum wasn't eating or sleeping properly but now she has put on weight and it is lovely to see her smiling and relaxed whenever I visit.
Following a period of things not going so well at the home, a new Home Manager was appointed - what a difference! She really knows her stuff and has certainly improved how the home is being run. There is a lovely team there who really have the residents at the heart of everything they do and are always helpful and professional. The new home manager has taken the time to get to know the residents and what their individual needs are which has resulted in Mom being allocated a different room that is more suited to her needs. Since then, Mom has been far more settled and is really starting to enjoy herself. She has made some good friends and is getting more involved in the goings-on at the home. Thank you to the new home manager and the team at Tickford Abbey for helping Mom to adjust to her new life and surroundings while providing all the care she needs.
My mum needed to go into a care home. It was an extremely daunting experience due to covid 19 as everything had to be done over the telephone or online. From the first time I rang Tickford Abbey, I knew this is where I wanted my mum to be. The home manager was so kind and warm on the telephone. She picked up straight away that I was nervous about making the right decision. I was offered an online viewing, which really helped as I was able to get a feel for the home. When the time came for my mum to leave the hospital, the home manager and her team were extremely helpful, always at the end of the phone and reassuring. They arranged for me to see my mums room. The room was lovely; it overlooked the most beautiful gardens. The home its self was full of character, bright and welcoming. Sadly my mum has now passed away. My mum, while there said it felt like home and said all the staff were lovely, and that the food was really delicious. I would certainly recommend Tickford Abbey as a care home.
Dear Debbie, thank you so much for your kind words and taking the time to write a review. We will share your lovely comments with our staff.
Since then we have been regularly updated with the Covid-19 situation as well as activities and events that the residents have enjoyed.
Thankfully visiting is still allowed and, when weather permits, my father and I can walk in the extensive and well-maintained grounds or we sit in the gazebo or conservatory. Visitors are never made to feel unwelcome even though we must make extra work as the room is cleaned after each visit.
The staff are always cheerful and chatty and my father has actually commented that he has never heard or seen any sign of unpleasantness at all; he says they are all very kind.
Thank you, Moira, for your kind words. We are delighted that your father is enjoying his stay at Tickford Abbey and that you are made to feel welcome during your visits. We will pass your lovely comments to our staff.
Our father feels safe and comfortable here. There is a special vibe, making it very homely. I have been allowed to visit my father keeping in mind social distancing rules and the family is updated regularly. The home works alongside the medical center to assist him with his health issues in a timely manner and reassuring him at every stage.
Thank you very much for your kind words. We greatly appreciate your feedback which we will pass on to our staff at Tickford Abbey.
Tickford has done its utmost to make things easier for me during Covid. I have been able to talk to my mum, I’m now able to see my mum.
My mum is happy, always clean and tidy, and I’m updated if they have any concerns.
What more could I ask for!
Thank you Carol for your review and kind words. We will pass your lovely comments to our staff at Tickford Abbey.
The staff at Tickford Abbey are always smiling and helpful. The activities coordinator is great and has improved things for my mum. The management always responds with care and concern when any issues are raised and will always deal with them.
Staff allocation is insufficient especially in cleaning and meal provision.
Thank you for your review. We appreciate your comments regarding staffing levels and will look into this issue immediately together with other comments you have raised. Our aim is to provide great care at Tickford Abbey and ensure that our residents are happy with the service and we apologise that we have not achieved our aim on this occasion.
As to the resident's rooms at the home, I believe some are tired in their decor and need money spending on them. Overall the home offers great care.
Thank you for your review. I am delighted to hear that you find Tickford Abbey staff helpful and pleasant. Thank you for your note regarding decor at the home. We are planning to undertake a whole range of refurbishments and enhancements at the care home in the forthcoming year.
We have been very pleased with the care my mum has received at the home. She made friends with the residents and was always happy. The home is safe so we had no worries about her being there. All in all a jolly good care home.
I cannot thank all the staff at Tickford Abbey Care Home enough! Everyone was excellent with my mum and me. They nursed my 93-year-old mum back to health and she is now well enough to return home. The room was really nice and mum loved the food, I know she will miss you all!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (0)
- 12 Jun 2026
We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
- 02 Mar 2026
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
- 04 Dec 2025
Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...
There are no upcoming events for Tickford Abbey.
Awards / Recognitions (14)
- 30 Jan 2026Recipient: Greensleeves Care
- 31 Jan 2025Recipient: Greensleeves Care
- 31 Jan 2024Recipient: Greensleeves Care
Accreditations
There are no accreditations posted yet for Tickford Abbey.
Meet the Team (2)

I have been at Tickford Abbey for over 6 years. I feel privileged to work in such a beautiful historic building. I love spending time with the residents and hearing all about their life stories. It’s the best part of my job. When I’m not at work I enjoy running and spending time with my family.

I enjoy working with residents with a daily objective of providing quality and compassionate care with a smile. Seeing the residents satisfied with the quality of care we provide brings joy to my heart at the end of every shift. I see the residents as the core of our ideology of person-centred care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tickford Abbey to verify any information. View our terms and conditions. Tickford Abbey has an Enhanced Service -more info.