Search...

Ardtully Retirement Residence

Station Lane, Ingatestone, Essex CM4 0BL
Ardtully Retirement Residence Logo
Top 20 care home certificate
Jobs
Ardtully Retirement Residence logo
The staff are friendly, caring and very professional.H P(Friend of Resident/Service User)
Ardtully Retirement Residence, Ingatestone
Ardtully Retirement Residence, Ingatestone
Ardtully Retirement Residence, Ingatestone

Ardtully Retirement Residence is a charming care home located in the picturesque town of Ingatestone. With a capacity of 22 beds, this residence caters to individuals over the age of 65, providing a warm and welcoming environment for residents to call home. The care home offers personalised care and support services to meet the unique needs of each individual, ensuring their comfort and well-being. With a focus on creating a...  

Care Provided by Ardtully Retirement Residence

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,400From £1,400
Residential Dementia CareFrom £1,400From £1,400

* Subject to care needs.

Contact Ardtully Retirement Residence to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Merjury Clavadetscher(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1998
  • Number of floors: 3

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (2)

Ardtully Retirement Residence Reviews (103)

Submit a Review
10

Ardtully Retirement Residence has a Review Score of 10 (9.979) out of 10, based on 57 reviews in the last 2 years. Over all time Ardtully Retirement Residence has 103 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Ardtully Retirement Residence
Loading...
Showing 103 reviews matching selected criteria
Review from Sally R (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card
Overall Experience

Mum has been a resident of Ardtully nearly 2 years now. She is well looked after and her ongoing needs are met by the staff. She really enjoys the activities, especially the new choir and visiting animals. We are very grateful for the wonderful care mum receives.

Reply from Alison Gillespie, Administrator at Ardtully Retirement Residence

Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear you feel your mum is cared for well and loves our activities. Our team takes great pride in creating a welcoming and engaging environment and it means a lot to us to know we are succeeding. We really appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John B (Husband of Resident) published on 24 November 2025 Submitted via Postal Card
Overall Experience
In all respects, this home is first rate.
Problems are always handled sympathetically either on a one-to-one basis with the manager or at 'relatives' meeting.

Currently, 'activities' and 'lounges' air and temperature/ are under discussion.

Reply from Alison Gillespie, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words. We're thrilled to hear that your problems have always been handled well for you. Providing a seamless and supportive experience is our top priority and we appreciate you recognizing our efforts.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael T (Brother-in-law of Resident) published on 21 August 2025 Submitted via Postal Card
Overall Experience

We came to visit my sister-in-law. As soon as we came through the door, we were made very welcome by two members of staff. We were shown to a cozy, snug area, and my sister-in-law was brought to join us, and we were all given a hot drink and biscuits. We stayed chatting to her until it was her dinner time. She was better than we expected and seemed very content.

Reply from Alison Gillespie, Administrator at Ardtully Retirement Residence

Thank you for taking time to share your experience of your first visit. We welcome visitors any time, and the kettle is always on. We have amazing hard working staff and it lovely to hear you received a warm reception.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William T (Resident / Service User) published on 21 August 2025 Submitted via Postal Card
Overall Experience

Moving out of my family home of fifty years was a very daunting situation. However, I did not have to worry. All the staff are cheerful and happy to accommodate any of my wishes. It's not like home, but it comes a very close second.

Reply from Alison Gillespie, Administrator at Ardtully Retirement Residence

We are so grateful for you wonderful comments. It is heart warming to hear how happy you are with us all at Ardtully. We value your company and love that you will join in with whatever happening in the home, even helping with watering the garden.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine W (Friend of Resident) published on 8 July 2025 Submitted via Postal Card
Overall Experience

I visit my friend about once a month and I'm always greeted with a smile and an offer of a cuppa. This is a convivial and lovely home where all the staff smile and our attentive not only to their inmates' needs but their visitors. 10 out of 10.

Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words and lovely review. We're delighted to hear that you feel welcomed and comfortable when visiting your friend. Creating a warm, friendly atmosphere for both our residents and their visitors is very important to us, and it's wonderful to know that this shines...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue S (Sister of Resident) published on 2 July 2025 Submitted via Postal Card
Overall Experience
My sister was very well looked after as soon as she arrived and joined in with all the activities. Her mobility improved tremendously and she was very happy - talking to the other residents and holding hands with one of her new friends.

I would definitely recommend the care home. My sister was a resident for 2 weeks.

Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words and for taking the time to share your sister's experience with us. We're delighted to hear that she felt welcomed, enjoyed the activities, and formed meaningful connections during her stay. It's especially lovely to know her mobility improved and that she was...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from D M (Wife of Resident) published on 26 June 2025 Submitted via Postal Card
Overall Experience

Friendly staff, always smiling, attentive to both residents and visitors. Good care. 10/10 to the staff for their kindness. However, your care home is expensive compared to others!

Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind feedback and generous words about our team, we're thrilled to hear that you've found our staff to be friendly, attentive, and caring. It's always our priority to provide the highest standard of care and create a welcoming environment for both residents and their...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa P (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card
Overall Experience

My father had a second stay in respite at Ardtully and again I cannot praise the staff enough. I would always recommend this facility to anyone.

Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words and continued trust in Ardtully. We're delighted to hear that your father's second respite stay was a positive experience, and it truly means a lot to the whole team to be recommended so highly. We'll be sure to pass on your praise to the staff, they'll be...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael T (Cousin of Resident) published on 11 June 2025 Submitted via Postal Card
Overall Experience

I came to visit my cousin every couple of weeks. I found her well looked after and cared for. The public areas are open, clean and the staff caring. Her health is well cared for, I can find no fault with the care given and thank that if ever I had to go into residential care it would be a place like this that I would choose.

Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words and thoughtful feedback. We're so pleased to hear that you've had such positive experiences when visiting your cousin. It means a great deal to our team to know that our care and environment have brought reassurance to you and your family. We're incredibly...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Derek B (Friend of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Clean, bright and cheerful. Plenty going on.

Reply from Alison Gillespie, Administrator at Ardtully Retirement Residence

Many thanks for your wonderful review. We have an amazing activity and housekeeping team who work tirelessly to support the home and residents, this will be shared with them. We look forward to you visiting again soon.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G M (Son of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Both parents are well looked after.

Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for your kind words. We're delighted to hear that both your parents are being well looked after at Ardtully. Our team is committed to providing a safe, caring, and supportive environment for all our residents, and your feedback means a great deal to us. If there's ever anything more we can do, please don't hesitate to let us know.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B F (Friend of Resident) published on 21 May 2025 Submitted via Postal Card
Overall Experience

Staff very welcoming and friendly for our first visit. Everywhere spotlessly clean and atmosphere very calm.

Reply from Alice Ledwith, Customer Relations Manager at Ardtully Retirement Residence

Thank you so much for your kind words! We're delighted to hear that you felt welcomed and enjoyed the calm atmosphere during your first visit. It's wonderful to know that our efforts to maintain a clean and friendly environment made a positive impression. We look forward to seeing you again soon!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter T (Nephew of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

Staff are very friendly and attentive. Very clean & welcoming place. Resident's seem well cared for and looked after.

Reply from Kate Wyatt, Administrator at Ardtully Retirement Residence

Thank you so much for taking the time to share your lovely feedback. We're so pleased to hear that you found Ardtully to be clean and welcoming, and that our staff made a positive impression with their friendliness and attentiveness. It's wonderful feedback from you that our residents are well...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Niamh M (Granddaughter of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

Ardtully is an excellent care home which takes great care of its residents. We had a lovely day celebrating grandma's 92nd birthday with cake in the garden. The staff are wonderful and always treat residents & their families. There are always great activities to keep the residents entertained. Thank you everyone for your hard work.

Reply from Alice Ledwith, Customer Relations Manager at Ardtully Retirement Residence

Thank you so much for your kind words and thoughtful review. We're delighted to hear that you had a lovely time celebrating your grandma's 92nd birthday with us-it was a joy to be part of such a special day. Our team takes great pride in creating a warm, caring environment and making every moment...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patrick T (Son of Resident) published on 15 April 2025 Submitted via Postal Card
Overall Experience

I have always found Ardtully very welcoming. From an initial cup of tea on arrival to organising a birthday celebration afternoon tea, nothing is too much trouble for the staff. Everyone is so friendly and always greet everyone with their first names - it's amazing what a difference these personal touches make. Thank you.

Reply from Alice Ledwith, Customer Relations Manager at Ardtully Retirement Residence

Thank you so much for your lovely review. We're so pleased to hear that you've felt welcomed and well looked after during your visits to Ardtully. It's the little personal touches-like a warm cup of tea and remembering names-that help make our home feel like just that, a home. Your kind words mean...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Daughter-in-law of Resident) published on 11 April 2025 Submitted via Postal Card
Overall Experience

Staff are all exceptional. They always smile and offer positive words of encouragement to the residents. The home is very comfortable and offer a home from home experience.

Reply from Alice Ledwith, Customer Relations Manager at Ardtully Retirement Residence

Thank you so much for your kind words! We're truly grateful for your recognition of our staff - they genuinely care about creating a welcoming and supportive environment for all our residents. It's wonderful to hear that you feel the home offers a "home from home" experience, as that's exactly what we strive for every day. Your feedback means a lot to us!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael H (Son of Resident) published on 2 April 2025 Submitted via Website
Overall Experience
This is an excellent care home with outstanding, caring and friendly staff that go above and beyond to care for all their residents. Not only that, all visitors are made so welcome and they make it really homely and engaging.
Having spent 21 wonderful months in the care of Ardtully, Mum sadly passed away in November. Throughout her time there, and particularly In her last few days, Mum could not have been cared for better and even when mum went into hospital many of the staff made time to visit her to cheer her up with a song.

A massive thank you to the manager and all the team at Ardtully for looking after mum so well. You all kept her smiling and made lots of happy memories for her and for us to remember.

Reply from Merjury Clavadetscher, Home Manager at Ardtully Retirement Residence

Thank you so much for your amazing words ,we miss you guys a lot . It was a pleasure knowing mum and time we spent with mum was precious . She had the biggest smile and one of the biggest hearts. We miss her a lot .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol W (Daughter of Resident) published on 1 April 2025 Submitted via Website
Overall Experience
An absolutely amazing care home who cared for my mother before she sadly passed away in November 2024. Mum was there for nearly two years and in that time her quality of life was brilliant even though she had some health issues. The health issues were of a physical kind but her mind was as sharp as ever and the daily stimulus she got was second to none. Most days Ardtully do

something with the residents wether it be a trip out to the local church or the library to baking cakes, arranging flowers, making greetings cards or just playing games. There were just so many things I cannot begin to mention all of them. Whenever I visited the home I was always made very welcome and nothing was too much trouble. In fact that was what it was like generally concerning my Mum, nothing was too much trouble. The home was very well run and it was very reassuring whenever we visited knowing she was well cared for a safe.

Reply from Merjury Clavadetscher, Home Manager at Ardtully Retirement Residence

Thank you for your amazing words , we really miss mum a lot . There is no Ardtully without mum , everyone misses her dearly . You are always welcome to visit us .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M F (Nephew of Resident) published on 19 March 2025 Submitted via Website
Overall Experience
My elderly aunt moved to Ardtully from another care home-the Ardtully team provide a completely different experience to the one experience prior to moving.
Staff are friendly and kind, always greeted with a smile and all observed engaging with residents. Nothing is a problem.
Home cooked meals are lovely and lots going on to enrich the minds of residents.

Visitors are always welcome and staff do not hesitate to communicate with families and go above and beyond.

Reply from Merjury Clavadetscher, Home Manager at Ardtully Retirement Residence

Thank you for your amazing words ,you guys are part of Ardtully family .

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane F (Sister of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience

We arrived rather as an emergency and my sister was made so welcome and the house is so perfect for her after a rather bad experience elsewhere. She is so happy and so are all the family.

Reply from Merjury Clavadetscher, Home Manager at Ardtully Retirement Residence

Thank You for these amazing words. I am glad your sister is settling very well and we love her very much. You are a part of our Ardtully family too and you are always welcome here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (26) & Events (1)

News
  • 28 Jun 2026

    Premium Care Group is delighted to celebrate the remarkable achievement of Daisy, who has been named the winner of the Community Award at the Child of Sussex Awards 2026. Daisy...

  • 18 Mar 2026

    Staff and residents from Premium Care Group enjoyed a wonderful afternoon at the Dementia “Time for a Cuppa” event held at Chelmsford City Racecourse yesterday, showing their support for people...

  • 19 Feb 2026

    Doreen from Ardtully Care Home enjoyed a truly special day with a trip to the ballet in Chelmsford to see Sleeping Beauty, supported by the caring team at Ardtully. This...

Upcoming Events

Awards / Recognitions (3)

Meet the Team (12)

Merjury Clavadetscher
Merjury ClavadetscherJob Title:Home ManagerJoined: 2022
Merjury is a dedicated and experienced care home manager with a passion for providing the best quality care. With 16 years of experience in the care industry, Merjury has developed a deep understanding of the needs and preferences of residents.

Having been with the company for 2 years, Merjury started as a senior and quickly progressed to the role of team manager. With the support of an exceptional team, Merjury then became the deputy manager and is now proudly serving as the home manager of Ardtully care home.

For Merjury, Ardtully is not just a workplace, but a home. The residents have become an extended family, and the care home is a warm and welcoming environment where everyone feels like they belong. Merjury firmly believes in the concept of "home to home" - where residents are embraced as part of the family.

Merjury's goal is to ensure that every resident receives the highest quality of care and feels happy and content in their home. Alongside this, Merjury also prioritizes the well-being of the staff, creating a positive and supportive work environment.

Merjury's favourite motto is "Let your smile change the world but don't let the world change your smile." This reflects Merjury's positive and optimistic outlook on life and the belief that a simple smile can make a significant difference in the lives of others.

Mercy Kanduru
Mercy KanduruJob Title:Team Leader

Mercy Kanduru brings over 20 years of experience in the healthcare sector to her role as Team Leader at Ardtully. Her passion for care was sparked by a genuine desire to spread happiness and make a positive difference in people’s lives.

Mercy finds working in care immensely rewarding, as it offers a unique opportunity to enrich the lives of residents through compassion, dedication, and meaningful connections.

A proud wife and mother of two wonderful children, a son and a daughter, Mercy is known for her hardworking and enthusiastic nature. She is caring, responsible, and thrives under pressure, always ensuring high standards are met while maintaining a warm and supportive approach.

Alison Gillespie
Alison GillespieJob Title:Home Administrator

Originally from Lancashire, Alison moved to London to work as an advertising photographic model with a London agency before starting a family. While raising her two daughters, she also cared for her mother and worked as a teaching assistant—roles that nurtured her compassion and dedication to helping others.

During the COVID-19 pandemic, Alison transitioned into the care sector, taking on the role of Lifestyle Lead Coordinator for two years. She later moved into administration, where her warm personality and organisational skills truly shine.

Alison loves that no two days in care are the same. She finds real joy in meeting residents, getting to know them personally, and hearing the incredible stories they have to share.

Andrew Dade
Andrew DadeJob Title:ChefJoined: 2026

Andrew is a valued addition to the catering team at Ardtully, bringing a clear enhancement to the menu with fresh, nutritious meals that residents eagerly look forward to each day.

The presentation of his dishes is consistently of the highest standard.

He demonstrates remarkable patience and kindness toward all residents, taking the time to listen carefully to their preferences while maintaining a positive attitude at all times.

Outside of work, Andrew enjoys spending time with his wife, three children and dog. He loves playing badminton, trips to the cinema and trying new recipes.

Alison Innocent
Alison InnocentJob Title:Lifestyle Manager

Alison Innocent joined Ardtully as our Lifestyle Manager two years ago, bringing with her a wealth of experience and a genuine passion for supporting others. Prior to this role, Alison dedicated 18 years as a Higher Level Teaching Assistant at a local school in Chadwell Heath, Brentwood, where she made a lasting impact on the lives of children and their families.

Now at Ardtully, Alison brings the same warmth, energy, and dedication to enriching the daily lives of our residents. Her focus is on creating engaging, meaningful activities that promote wellbeing, joy, and a sense of community.

Alison lives locally in Hutton with her husband and two wonderful children. A devoted wife and mother, her family means everything to her, and she brings that same sense of care and connection into her work every day.

Dave Innocent
Dave InnocentJob Title:Head Facilitator

Dave has had varied careers, one of which was a London taxi driver for 16 years, gaining many skills along the way. He has been Head facilitator at Ardtully for a year and uses his many talents in all different departments in the home: garden, housekeeping, catering, ordering supplies etc. dealing with many of the unseen jobs that keep Ardtully running so smoothly every day. Dave is wonderful and kind to all the residents, and they all enjoy his company. Dave lives locally and is a family man with two children. He is very active and goes to the gym, loves sports and plays golf.

Victor Ajewole
Victor AjewoleJob Title:Maintenance

Not only is Victor an efficient and skilled maintenance person, but he also brings warmth into the home.

He always has a lovely smile and a kind word for residents, and he is passionate about caring for them.

Victor takes the time to stop and chat with residents, even on his busiest days.

His hobbies include gaming and reading to relax, as well as jogging and swimming to keep himself strong and healthy.

Fiona Charles
Fiona CharlesJob Title:Operations Director

Fiona has over 30 years of experience working within the healthcare sector and is a Registered Nurse, remaining active on the NMC register. Her management career started as a charge nurse and then as a ward manager within the NHS, working in wards specialising in care for older adults enduring mental health conditions and dementia.

For the last 15 years, Fiona has worked in the Care Home Sector, taking on various Management roles, including Registered Manager, Regional Support Manager, Clinical and Quality Manager, Compliance Consultant and Operations Manager.

Remaining very hands-on clinically, she is passionate about supporting our management teams to deliver exceptional person-centred care, ensuring all individuals can maintain their independence and enjoy the excellent quality of life our care homes offer.

Louise Hickman
Louise HickmanJob Title:Operations Manager

Louise is the Operations Manager at Premium Care Group Ltd, bringing over 20 years of experience in health and social care. Her career began as a domiciliary carer while raising her young children, originally seeking flexible work, she quickly discovered a deep passion for making a meaningful difference in people’s lives. Since then, she has never looked back.

Throughout her career, Louise has held a variety of roles across the sector, each building on the last and shaping her strong understanding of what good care truly looks like. Her journey has led her to her current role, where she oversees multiple care homes, supports managers, and ensures the highest standards of quality, compliance, and person-centred care.

Louise is passionate about fostering environments where both residents and staff feel genuinely supported. She leads with integrity, remains hands-on when needed, and is deeply committed to staying connected to the people behind the work. Supporting others to succeed and feel valued is at the heart of everything she does.

She is proud to be part of Premium Care Group, working alongside an exceptional team that shares a common goal: delivering an outstanding experience for both residents and staff.

Kate Wyatt
Kate WyattJob Title:Head of MarketingJoined: 1996

With over 30 years of experience in the care sector, Kate has built an extensive and varied career, holding roles ranging from domiciliary care to Deputy Care Manager. She also spent many years as an Administrator, where her wealth of knowledge, dedication, and unwavering support made her an invaluable member of the team.

Kate's passion for elderly care is at the heart of everything she does. She thrives in the centre of the home, maintaining close relationships with both residents and colleagues and ensuring that compassion and quality remain at the forefront of every interaction.

A strong advocate for community engagement, Kate is passionate about meeting new people, building meaningful relationships, and making a genuine difference in the lives of others. She takes great pride in supporting homes across Premium Care Group, always happy to share her expertise and contribute wherever she is needed.

Most recently, Kate served as Group Community Engagement Manager for Premium Care Group, a role she was immensely proud to hold. In July 2026, she was promoted to Head of Marketing, where she continues to champion connection, compassion, and innovation across the organisation. Kate is excited to build on this new chapter, driving the company's marketing strategy while continuing to make a positive impact for residents, families, colleagues, and the wider community.

Outside of work, Kate enjoys spending time with her horses and her beloved dog, Selly. A devoted family person, she cherishes quality time outdoors with her two children, Josh and Daisy, and enjoys making lasting memories with her family and loved ones.

Alice Ledwith
Alice LedwithJob Title:Customer Liaison ManagerJoined: 2024

As Customer Liaison Manager, I support families in one of the most important decisions they’ll ever make, finding the right home for their loved ones. I guide and support each care enquiry with compassion and professionalism, ensuring every family feels heard, informed, and confident in their choices.

In addition to my work with families, I also oversee our marketing and advertising, helping to showcase the heart of our homes and the care we provide. I’m a people person at heart, and I’m proud to be part of a business that shares my core belief: life does not end with a dementia diagnosis. Our homes are places to continue living with dignity, joy, and purpose.

Dedicated and deeply passionate, I’m here to help, no question is ever too much.

Daisy
Daisy Job Title:Through the eyes of a child Programme Leader

Daisy is an 11-year-old community champion who has been visiting The Anchorage care home since she was a toddler. A few years ago, she created Through the Eyes of a Child, a heartfelt initiative designed to capture children’s honest reflections on their experiences of visiting the care home, helping staff and residents see the environment through a child’s perspective.

What began as a simple idea has grown into a meaningful programme that fosters intergenerational connections. Daisy encourages children from local schools to visit the home, building friendships with residents and taking part in activities, events, and outings. She has also developed feedback forms to ensure children’s voices are heard and valued.

Over the past year, Daisy’s compassion and dedication have been widely recognised. She has received a Champions of Care Special Recognition Award from Person Centred Software, the Community Cup from her school for her empathy and service, and the Saxon Weald Local Community Youth Winner Award for her outstanding contribution to the care home and wider community. She is also due to join the PDCCA Volunteer Friends Scheme in the New Year.

Now beginning to share Through the Eyes of a Child with other care homes across the group, Daisy continues to lead with kindness, empathy, and maturity beyond her years, proving that age is no barrier to making a meaningful difference.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ardtully Retirement Residence to verify any information. View our terms and conditions. Ardtully Retirement Residence has an Enhanced Service -more info.