Bradbury House

New Street, Braintree CM7 1ES
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9.9 73 Reviews
  • Bradbury House, Braintree
The home enjoys an enviable reputation for delivering the very highest standards of residential care in a homely and friendly environment in Braintree and is conveniently located close to a range of amenities including shops, cafés, pubs, a museum and theatre which residents visit regularly including the weekly market.

This home is renowned for its ‘home from home’ ambience, including period features, such as wooden beams and the inglenook fireplace in the living room, which contribute to the home’s comfortable and welcoming atmosphere. Life at Bradbury House has a real community feel, offering an inviting dining area, where residents enjoy home-cooked meals and if they wish to do so they can help themselves to a drink at the bar. When the sun is shining residents can take the opportunity to relax on the front patio.

The social atmosphere is enhanced by a flexible programme of activities and events which focus on physical and emotional health and wellbeing while looking to make the most of personal interests.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 21 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £995
  • RESPITE Self-Funded Residential Care: from £1145

These prices are only a guideline, please contact Bradbury House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sheree Burleton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (18)

Bradbury House Reviews (73)

9.9

Bradbury House has a Review Score of 9.9 (9.885) out of 10, based on 19 reviews in the last 2 years.
Over all time Bradbury House has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bradbury House
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Review from Leigh B (Son of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This care home is very homely, rather than an institution, and actively welcomed my mum from the start. She was a resident at Bradbury House for only about 6 months. It was a big step for her as before she needed care she had been very independent living alone at her home, prior to Alzheimer's settling
in. From the first day until the end she had nothing but the best attention and care from all the staff. In the short time, she was there before passing we have been really pleased with the quality of care received. Thank you to all the excellent staff at Bradbury House.
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Review from Clive P (Son of Resident) published on 16 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this care home for a few weeks now. I must say that I am very impressed.
The staff (every single one of them) are polite and friendly and helpful. When possible they will always talk to you. Mum's bedroom (although small) is adequate for her needs and has been fitted with pictures
of family and a shelf put up for her ornaments.
I have also been impressed with the food. I have been allowed to have lunch with Mum on a couple of occasions.
I don't think we could have found a better place for her.
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Review from M H (Wife of Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, pleasant and homely home.
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Review from Angela M (Daughter of Resident) published on 17 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Bradbury House approximately 6 weeks and my goodness, what a difference it has been. Mum has been through an awful lot the past 2/3 years - hospital, different care homes where her anxiety has continually got worse, but since being in Bradbury House, with the wonderful staff at all levels
who have been patient, caring and so friendly, her life has been transformed.
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Review from Alison W (Daughter of Resident) published on 1 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has stayed at Bradbury House on several occasions for respite care. Her stays have lasted for a couple of weeks to several months and on each occasion, she was welcomed like a member of the family. We (my sister and I) chose Bradbury House for its staff; when we visited on the first occasion
to assess the suitability for my mother we were so impressed by the attitude of the staff, the very friendly atmosphere and the speed of their response. Although the decor is a bit dated the care is not, the staff offer lots of stimulating activities and outings, including assisting residents, who chose to, to visit the town centre for shopping or a treat in a local cafe. Most importantly, my mother has been very happy there and both my sister and I have total confidence in the staff to ensure not just her physical but also, and almost more importantly, her psychological wellbeing.
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Review from Margaret A (Daughter of Resident) published on 15 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really happy with my mum at Bradbury House. We all had a sad, disturbing experience when mum was at her first and previous home. Also, it had been a real tough decision to put mum into permanent care. She was quite quickly deteriorating in that home but since being at Bradbury, she has bloomed, interacts
and has her appetite back and we have out mum back.
Thank you.
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Review from Claire B (Niece of Resident) published on 12 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Uncle decided he wanted to live in a care home, so we suggested moving closer to us in Braintree. The same day I spoke with the Manager, he was assessed and accepted. The move took place 3 days later. My Uncle can be an unsocial gentleman but has been made so welcome and has surprised us by spending
time in the day room. The staff respect when he wants alone time and don't push him on these days. They are gradually pulling him out of his shell. Bradbury house is a little gem of a care home. Keep up the great work.
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Review from Alison C (Daughter of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to say my mum was very happy at Bradbury House. The care and the staff are excellent. Every single member treated my mum with excellent care, consideration and much love.
We as a family could ask no more of the staff.
I feel the only let down of Bradbury House was the decor of the lounge
for the residents to sit in.
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Review from J T (Wife of Resident) published on 7 September 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My wife received excellent care for over three years while in Bradbury House.
I could not have asked for more for her time in Bradbury House.
At the end of her life, my wife was treated with the utmost respect and dignity.
The staff were excellent at the end.
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Review from S U (Partner of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bradbury House is friendly and welcoming. Food is lovely and everyone seems to enjoy it. Staff are very nice and seem to enjoy working at Bradbury House. I always get a friendly welcome.
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Review from V K (Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived here for 8 years and am very happy. The staff are very good.
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Review from Paul T (Son of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bradbury House was always run in a professional manner but most of all in a loving and caring way. My mum received loving care almost every day and it was a welcome relief to know she was in caring care of all of the Bradbury House family. The love they showed for mum will always be forever remembered
and forever grateful to us as a family.
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Review from Sue D (Daughter of Resident) published on 9 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my mother during the last weeks of her life was so kind, caring, compassionate and above all she was part of their family. The home is beautiful and feels like home, it’s clean bright happy and all the staff are so caring. They came to assess Mum in hospital and just meeting them I
knew the home would be lovely. I agreed to Mum going there before I visited. Mum’s room was so warm, cosy and bright I feel she ended her days in the most dignified way in a lovely environment, I wish I had been able to move her to this home a long time ago. Thank you to all the staff at Bradbury House in Braintree.
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Review from Ken T (Son of Resident) published on 3 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I can not speak highly enough of all the staff who show the highest level of compassion, dedication and understanding of your relative's needs along with the personal touches.
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Review from Tony H (Son of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum's been in Bradbury House for a few years until today when she sadly passed away.
The care that she has received over these years has been first class, with every member of the staff being very helpful and caring towards Mum. She always said Bradbury House felt like home, which is fantastic
as it was her home. I would like to thank every staff member for there fantastic service and would recommend Bradbury House to all friends and family.
Thank you all.
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Review from Rachel T (Relative of Resident) published on 4 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bradbury house care home is a very welcoming home to residents and relatives, the staff are always very friendly, professional and caring. The care staff are always on hand to answer any questions and nothing is ever too much. The care staff are extremely adaptable to all of my relative's needs and
always there to support and encourage her on days that she is not as good.
The home is always very clean and tidy, presentable and smells of lovely home cooked food.
There is always many different activities going on to keep the residents entertained and it's lovely that the residents are taken out as much as possible.
It's lovely to see a home which has a great friendly and loving atmosphere and great team ethics from all staff and the managers.
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Review from Linda R (Daughter of Resident) published on 23 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise all the staff here enough. They are really looking after my mum, especially as she is at end of life now.
When I go home I know Mum is in safe hands.
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Review from Jill O (Daughter of Resident) published on 20 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall care is excellent. The staff are lovely. Mum has issues with the food as she is a very fussy eater. Sometimes she would just like something simple like a tin of tomato soup but this is not an option, so I have taken some up so they can heat. The only complaint she has is waiting for the
commode. Unfortunately, as she has a bowel problem, when she asks for it, she needs it very quickly and is worried about having an "accident" - but I do realise they are often attending to other residents. I am so pleased they keep her mind active with puzzles, crosswords etc.
Reply from Karen Thompson, Home Manager at Bradbury House

We are delighted that your mother is settled at Bradbury House and that you find the overall standards here to be excellent. Our home manager’s door is always open to residents and relatives and our chef is happy to discuss any dietary requirements with you and your mother at any time. The health and wellbeing of our residents is always our top priority and we hope you will continue to share your thoughts with us in the home in future.

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Review from Treasure H (Sister of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My brother was a resident from May-August 2017. He was extremely well looked after. Enjoyed the food and activities. The dedication of carers was outstanding. They made his last days comfortable.
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Review from Lyn B (Daughter of Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third home that my mother has been in, in as many months and at last, she is settling in. Being given the attention and respect she deserves. She does not suffer from dementia, and it has been recognised that she still has an active brain, despite being physically frail. The activities organiser
has printed off crosswords and puzzles from the internet, sat with her and completed them together, very much appreciated. The staff are friendly and helpful, we are very impressed with the care our mother is receiving.
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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Bradbury House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Bradbury House is calculated as follows: ( (207 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 227 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bradbury House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Sheree

Sheree Burleton

Job Title: Home Manager

I have worked in the care sector for 28 years, starting as a Night Care Assistant in a nursing home. I have worked as a Care Assistant, and then Senior Care Assistant in various residential, nursing and dementia homes. I joined Bradbury House 12 years ago and was a Senior Care Assistant for six years, also covering as Head Chef during this time. I then progressed to Deputy Home Manager for six years and at the end of July 2023, I became the Home Manager.


I oversee the day-to-day running of the home, ensuring that we meet all legislative and compliance requirements. I recruit and support my team members, as well as provide information and advice to support our residents and their families.


I enjoy my job because it is fun! I love talking and listening to our residents about their lives before coming to live at Bradbury House. I love bringing a fun element to their day by being a little crazy! I feel happy knowing that I make our residents feel safe and confident knowing that their best interests are my priority.


I love leading my team and encouraging their ideas, no matter how big or small, to improve and enhance our resident's stay at our home. I feel that I have a positive impact and that I motivate others and believe that my team enjoy coming to work at Bradbury House.


My biggest achievement must be achieving the role of Home Manager through hard work, training, and dedication. Personally, one of my proudest achievements was canyon walking. I was petrified, but excited at the same time and I was not going to give up!


My values might be a little cliché but are so true. I treat everyone as I would expect to be treated and if I feel I don’t have anything nice to say, then I don’t say anything! I believe care from the heart means being understanding, having empathy and compassion, as well as being reassuring.


I live in Braintree and have done most of my life. I have seen some changes, some for the better and I love the sense of community here. I enjoy the fact that I am able to see familiar faces when I am out and about.

Nikki

Nikki Squirrell

Job Title: Home Administrator

It’s important to me that we offer a comfortable and homely setting that our residents are proud to call home and support them to be as active and sociable as they wish.

Laura

Laura

Job Title: Activities Coordinator

I was a carer before taking on the role of Activities Coordinator at Bradbury House in 2020. I absolutely love my job, ensuring that all the residents are smiling and building friendships. It feels like a family here, we’re all very close.

Pam

Pam

Job Title: Head Chef

I have worked in catering for 20 years and joined Bradbury House in 2023. I enjoy working here and preparing meals for the residents, ensuring they are tailored to their dietary requirements. Bradbury House is a small home, which gives it a lovely, family-like atmosphere.

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