Bradbury House

My mother-in-law moved in December. This care home has a very cosy feel and feels more like a B&B than a care home. That is a compliment as I viewed many care homes and they all felt clinical. Bradbury House has a lovely feeling when you walk in. Every carer is exceptional, including the management and all staff that work here. Chef, cleaner, handyman are all very lovely. I am very happy my mother-in-law is here. I would only say that on some occasions they seem short-staffed but otherwise, very impressed.

When we first visited Bradbury House, I knew it was where I wanted my mum to live. The place immediately felt homely, and the staff we met were great. The food is lovely, and all the staff are so caring to every resident. They have different activities every day, which is great for my mum as she likes to keep busy. I can visit anytime and always feel welcome. Nothing is too much trouble. Bradbury House is definitely a home-from-home.

Bradbury House in Braintree has been outstanding in every aspect from our experience. The level of care and effort shown by every member of the staffing team has been beyond our expectation. This is not just for the care provided but the activities, dining and support provided. The overall feeling set in an older style building with a historical connection to Braintree creates more of a family home environment rather than that of a residential home, although every level of support is provided. The freedom to visit at any time and regularly witness life at Bradbury House along with the regular social media updates is so reassuring for the family. In our opinion, Bradbury House is an excellent residential care home. The monthly rate for staying at Bradbury House is exceptionally good value from our experience.

I visit unannounced and always find him clean and tidy. The other residents are all happy as well when I visit.

Staff are kind and caring. My mother is immobile with dementia but feels safe at Bradbury House. She is comfortably warm in her room and has enough to eat and drink. My mother prefers to stay in her own room but I think she should be made to join in some activities with the other residents. She did enjoy the Christmas Party and joined in the singing. Thank you.

I have, myself, been a carer for twenty-four years. I have to say, Bradbury House is one of the best I have seen. My sister is the happiest I have seen her for a very long time. I have no concerns, and it makes me happy to see her so well looked after. It also gives all the family peace of mind. Thank you for your time.

My dad has literally settled in so well. He loves his new home and says that everyone is very friendly. He describes Bradbury House as a five-star hotel. My experience is that the home is friendly, welcoming and caring. Seeing Dad so happy for me means that Bradbury House is amazing. I cannot praise this care home enough, it's home from home.

My 90-year-old mum had a fall and went into Bradbury House Care Home for respite, she quickly decided to stay, she has made friends and gone out on trips and has become a firm favourite with the carers. I was very worried when we made this decision but I visit all the time and am made welcome. She has a lovely room and gets brilliant care at all times.

Thank you from a very grateful daughter.

I have been an ex-NHS volunteer at Bradbury House since last July, having been to a couple of other care homes in the past. I was struck from the beginning at the lovely, homely feeling, being a bit smaller than some of the other care homes I have visited. I can honestly say that I have been so impressed at all the staff from the management team (frequently seen on the floor participating wildly in activities - have never experienced managers outside of their office!) down to the carers and activity staff in the obviously caring way that the home is run. Staff are extremely empathetic and go out of their way to ensure residents' mental wellbeing and stimulation as well as the more everyday tasks. I very much enjoy my weekly visit!

My father moved into Bradbury House five months ago. Initially, he was unsettled, but gradually with the gentle and sensitive care of the staff, through attention to his health, emotional needs, care needs and social needs, he has settled well and has no complaints. The family are confident in the knowledge that he is being well cared for.

What can I say? Nothing but positive comments. The moment you walk into the house you get such a warm vibe. It's a home-from-home with happy, caring staff. They have put so much effort into making the decor beautiful - the indoor garden with a bench to sit on, Music playing birdsong, there are flowers and a beautiful backdrop. This says a lot about how the house is managed. Happy to leave my friend in such a caring, clean, person-centred place and she is happy to be here.

Such a homely home from home. Wonderful staff who treat everyone with respect and warmth. A wonderful manager who is very person-centred. I really enjoy coming to see my friend and leave feeling happy that she is so happy.

Thank you so much for everything and well done to you all.

Bradbury House became home for my nana from the moment she arrived. While she had been reluctant to be moved to a home and initially agreed on a respite basis, she very quickly called it home instead of her house. There was a clear difference in her overall health and persona too, we had watched her deteriorate and become more frail and old. In the home she has found a new thirst for life again, something she was well known for, and is thriving with the numerous activities and phenomenal staff support. We love that it's a small and close team and it's got a much more family than the clinical atmosphere. We really couldn't have chosen better hands to leave our most loved relative in and have recommended Bradbury House to many that we know too. Keep up the amazing work team!

Bradbury House is a lovely residential home. It provides excellent care to my very elderly friend and she is very well cared for and looked after. Nothing is too much trouble and the staff are all very friendly and attentive. My friend is taken out in her wheelchair to the shops and the town whenever there is an opportunity. The staff are all very approachable and are always welcoming when I visit. I am kept up to date with phone calls should the need arise and I am very satisfied that my friend is receiving the best care in a lovely, homely environment.

A few years ago my mother was on 'end of life care' and discharged from hospital to return to her home: Bradbury House, Braintree. She is looked after so well that she has put on weight and is alive and healthy. This is down to the care given at this lovely home. The atmosphere is light-hearted, so the residents enjoy a happy home and the care is in earnest, observant of and responding to the residents' needs, whilst sharing a joke and a laugh with them. I've talked about my mother's experience in Bradbury House on a regular basis with my aunt, who is thinking this is the place she needs to go if she becomes unable to look after herself. The top-quality care the team provide, coupled with the sense of joy and happiness in the home, give me complete peace of mind that Mum is well and being well looked after. We (her 'children') are kept informed of everything that happens to her, they ask permission for jabs and other external care and invite us to exploratory meetings and social events.

The care staff are amazing and are led by a particularly kind and understanding manager. It is a difficult job that was made all the harder during Covid. All staff try to be as accommodating as possible. The bedrooms need updating with new furniture etc, but I understand renovation for all the rooms has just begun and this is wonderful news. I feel very lucky to have found the ideal home for my mum during the last period of her life. Thank you, Bradbury House.

I have enjoyed my stay here at Bradbury House, the staff are good, friendly and create a homely environment. They clearly care for all the residents.

Excellent friendly polite staff, they treat the residents with great respect. All the staff go that extra mile. Have not seen the rooms due to COVID.