Bradbury House

New Street, Braintree CM7 1ES
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9.9 73 Reviews
  • Bradbury House, Braintree
The home enjoys an enviable reputation for delivering the very highest standards of residential care in a homely and friendly environment in Braintree and is conveniently located close to a range of amenities including shops, cafés, pubs, a museum and theatre which residents visit regularly including the weekly market.

This home is renowned for its ‘home from home’ ambience, including period features, such as wooden beams and the inglenook fireplace in the living room, which contribute to the home’s comfortable and welcoming atmosphere. Life at Bradbury House has a real community feel, offering an inviting dining area, where residents enjoy home-cooked meals and if they wish to do so they can help themselves to a drink at the bar. When the sun is shining residents can take the opportunity to relax on the front patio.

The social atmosphere is enhanced by a flexible programme of activities and events which focus on physical and emotional health and wellbeing while looking to make the most of personal interests.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 21 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £995
  • RESPITE Self-Funded Residential Care: from £1145

These prices are only a guideline, please contact Bradbury House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sheree Burleton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (18)

Bradbury House Reviews (73)

9.9

Bradbury House has a Review Score of 9.9 (9.885) out of 10, based on 19 reviews in the last 2 years.
Over all time Bradbury House has 73 reviews.

Overall Experience
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Date Published
  • 73
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Reviewer Connection to Bradbury House
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Total of 73, showing 61-73
Review from Bernadette M (Friend of Resident) published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having been away for four months from April 2017, I have returned to find Bradbury House a very much improved home. It is less cluttered, brighter and has a great atmosphere. I visit Bradbury House approximately five times a week and have always been happy with the care.
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Review from R M (Friend of Resident) published on 18 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first visited my friend in your care home, I thought how friendly it was. As I have been coming regularly I have seen how good the staff are to the residents, their kindness, laughter and care. My friends say the food is great and from what I have seen, she is right, it always comes out hot
and well presented. They also make sure the residents drink plenty as well. Good job. Keep it up.
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Review from Charlotte R (Granddaughter of Resident) published on 15 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan only came for respite after breaking a hip from a fall. Her confidence and strength were at its lowest. The carers at Bradbury House were brilliant. A lot of activities to do and lovely food.
My nan is now living in her own place with amazing confidence and the strength to look after herself.
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Review from Maralyn H (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff are very caring, extremely adaptable to any of my mum's needs. All carers are kind and considerate. I feel we are very fortunate to have found this care home and would not want mum to be anywhere else.
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Review from Dawn H (Friend of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In early January I came to view Bradbury House with my friend's wife for her husband. Since this time, my friend has had a permanent room in Bradbury House. In my view, not only as a friend, but also as a professional opinion (as a dementia practitioner and over 34 years experience in care/nursing)
I have yet to go inside a better run care home as this one.
Every resident seems happy and contented, and I have visited many times. All the care team are dedicated to every client's needs, wishes and provide dignity and respect to all.
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Review from W F (Wife of Resident) published on 1 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home needs more money allowed for food.
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Review from Jane H (Daughter of Resident) published on 15 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had to get my mum into Bradbury House as an emergency due to her coming down with a cough and cold that has affected many others. Unknown to herself and us, she also had a water infection. I actually thought my mum could die.
The staff are Bradbury House have given me back my mum, and mum herself
has said that she has not felt so well in a long time. Its a combination of fantastic care and good food.
Mum would not admit to needing, nor allow any outside help, this has been a wake-up call.
We cannot thank the staff enough and all of mums visitors have been equally impressed.
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Review from Danielle F (Daughter of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff provided very high standards of care with several individuals offering outstanding support to my dad. The latter included staff who were responsible for organizing activities and some of the managers who were extremely caring and also very responsive to the residents' needs. My dad retained his
astute mind throughout his life and some staff went out of their way to take him on special trips to, e.g, music concerts or to assist him with his Kindle. My father was profoundly aware that staff were often operating under very tight constraints, for example, the impact of centralised decision-making which hampered efforts to respond swiftly to local incidents such as electrical failures or plumbing problems at BH. Similarly, the quality of the food, although initially good was, in recent years, of much poorer quality: tight budgets and central supply systems were responsible for this. Since I lived over 150 miles away I was grateful that my dad felt safe and secure where he lived.
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Review from Tracy T (Daughter of Resident) published on 20 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bradbury House has had no oven for a good few weeks. It's disgusting as the staff are trying to manage a hot and healthy meal for the residents without a complete way of cooking, so the staff are under stress about trying to provide a hot healthy meal which is desperately needed to keep residents as
healthy as possible and for them to be given something tasty and hot and appetising, as it is a struggle to get some residents to eat anyway. This needs urgent action and we don't blame any of Bradbury House' staff. The staff are making the effort to do the best they can and have, in their own time, made food at home to bring in which they have cooked.
Reply from Jolene Anderson, Home Manager at Bradbury House

Thank you for taking the time to review Bradbury House. We really appreciate all feedback. At Bradbury House we take great pride in ensuring we deliver high-quality care and facilities meeting all residents’ requests and needs. Please be assured that while we awaited the new oven and obligatory changes to the ventilation system, residents continued to receive nutritious hot meals daily, cooked on the premises. Our dedicated catering team produced a varied and healthy menu using the hob and table top cookers, providing choice and meeting the needs of every resident’s individual dietary requirements.


Addressing a second point, we are happy to report that since the review a new Activities Coordinator has started at Bradbury House and is providing engaging daily activities for the residents. We always welcome the opportunity to improve and hope that you will continue to share your suggestions with us in the home in future. Thank you again for sharing your thoughts with us.

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Review from Lesley B (Niece of Resident) published on 19 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is 88 years old and was finding life more challenging. He lives on his own independently but was unable to care for himself. When I was alerted to his condition, he needed urgent help. Bradbury House in Braintree was recommended and they had a room available. My uncle had two very happy weeks
with them. The care they provided was excellent. The whole staff team were kind, professional and caring. They made a huge difference to his health and well-being. He is now at home again.
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Review from B (Regular Volunteer) published on 10 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic staff, friendly and helpful. Rooms are clean, well proportioned and the care home has a home feel with a good community atmosphere. Very clean home and all the staff really focus on the needs of the residents and the care that they provide is the best that I have seen.
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Review from Rose R (Mother of Resident) published on 2 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a lovely stay in the circumstances. The nurses will do anything for you.
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Review from Elsie B (Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think it's a very, very good home that offers me lots to do. Lovely staff and clean and tidy.
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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Bradbury House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Bradbury House is calculated as follows: ( (207 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 227 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bradbury House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Sheree

Sheree Burleton

Job Title: Home Manager

I have worked in the care sector for 28 years, starting as a Night Care Assistant in a nursing home. I have worked as a Care Assistant, and then Senior Care Assistant in various residential, nursing and dementia homes. I joined Bradbury House 12 years ago and was a Senior Care Assistant for six years, also covering as Head Chef during this time. I then progressed to Deputy Home Manager for six years and at the end of July 2023, I became the Home Manager.


I oversee the day-to-day running of the home, ensuring that we meet all legislative and compliance requirements. I recruit and support my team members, as well as provide information and advice to support our residents and their families.


I enjoy my job because it is fun! I love talking and listening to our residents about their lives before coming to live at Bradbury House. I love bringing a fun element to their day by being a little crazy! I feel happy knowing that I make our residents feel safe and confident knowing that their best interests are my priority.


I love leading my team and encouraging their ideas, no matter how big or small, to improve and enhance our resident's stay at our home. I feel that I have a positive impact and that I motivate others and believe that my team enjoy coming to work at Bradbury House.


My biggest achievement must be achieving the role of Home Manager through hard work, training, and dedication. Personally, one of my proudest achievements was canyon walking. I was petrified, but excited at the same time and I was not going to give up!


My values might be a little cliché but are so true. I treat everyone as I would expect to be treated and if I feel I don’t have anything nice to say, then I don’t say anything! I believe care from the heart means being understanding, having empathy and compassion, as well as being reassuring.


I live in Braintree and have done most of my life. I have seen some changes, some for the better and I love the sense of community here. I enjoy the fact that I am able to see familiar faces when I am out and about.

Nikki

Nikki Squirrell

Job Title: Home Administrator

It’s important to me that we offer a comfortable and homely setting that our residents are proud to call home and support them to be as active and sociable as they wish.

Laura

Laura

Job Title: Activities Coordinator

I was a carer before taking on the role of Activities Coordinator at Bradbury House in 2020. I absolutely love my job, ensuring that all the residents are smiling and building friendships. It feels like a family here, we’re all very close.

Pam

Pam

Job Title: Head Chef

I have worked in catering for 20 years and joined Bradbury House in 2023. I enjoy working here and preparing meals for the residents, ensuring they are tailored to their dietary requirements. Bradbury House is a small home, which gives it a lovely, family-like atmosphere.

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