Bradbury House

New Street, Braintree CM7 1ES
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9.9 73 Reviews
  • Bradbury House, Braintree
The home enjoys an enviable reputation for delivering the very highest standards of residential care in a homely and friendly environment in Braintree and is conveniently located close to a range of amenities including shops, cafés, pubs, a museum and theatre which residents visit regularly including the weekly market.

This home is renowned for its ‘home from home’ ambience, including period features, such as wooden beams and the inglenook fireplace in the living room, which contribute to the home’s comfortable and welcoming atmosphere. Life at Bradbury House has a real community feel, offering an inviting dining area, where residents enjoy home-cooked meals and if they wish to do so they can help themselves to a drink at the bar. When the sun is shining residents can take the opportunity to relax on the front patio.

The social atmosphere is enhanced by a flexible programme of activities and events which focus on physical and emotional health and wellbeing while looking to make the most of personal interests.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 21 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £995
  • RESPITE Self-Funded Residential Care: from £1145

These prices are only a guideline, please contact Bradbury House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sheree Burleton (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002

Room Information

  • Single Rooms (18)

Bradbury House Reviews (73)

9.9

Bradbury House has a Review Score of 9.9 (9.885) out of 10, based on 19 reviews in the last 2 years.
Over all time Bradbury House has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bradbury House
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Total of 73, showing 1-20
Review from K S (Granddaughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly care home. Grandma is very happy and comfortable here. The team are all great and work really hard.
Reply from Stuart Lamacraft, On behalf of the team at Bradbury House

Thank you for your kind words about Bradbury House. We're so pleased to hear your grandma is happy and comfortable-it's exactly what we strive for every day. The team will be truly grateful for your kind recognition of their hard work and care.

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Review from Carolyn C (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has recently moved to Bradbury House. She has settled in really well thanks to all the wonderful staff. I would not hesitate to recommend Bradbury House. Thank you.
Reply from Bradbury House, Home Manager at Bradbury House

We're so pleased to hear your mother has settled in well at Bradbury House. Our team works hard to help new residents feel at home, so it's lovely to know their efforts have made a difference. Thank you for your recommendation - we truly appreciate it.

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Review from C C (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful afternoon tea with out mum. The staff here are fantastic, so hard working and so caring to all their residents as well as visitors. No problems and if there are any they are immediately solved or put right. A absolute pleasure and our mum love it here. With dementia, she thinks she is in
a 'holiday camp' how much happier can this get.
Reply from Bradbury House, Home Manager at Bradbury House

Thank you for sharing your experience. We're glad you enjoyed the afternoon tea and noticed how hard the team works to support both residents and visitors. It's particularly good to hear your mum feels so at home here - that's exactly the atmosphere we aim for. We appreciate you taking the time to leave this feedback.

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Review from Susan P (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff so kind and caring to our mum and all residents. Everyone is so happy here. They is always so much for everyone to do and to interact with each other. Mum has dementia and is so well cared for and I recommend this home to everyone. Mum being here is the best thing we could of done for
her to keep her brain going. She is so happy.
Reply from Bradbury House, Home Manager at Bradbury House

Thank you for your kind words. We're really pleased to hear your mum is happy and well cared for at Bradbury House. Our team works hard to create a supportive environment, especially for residents living with dementia, so it's good to know this is making a difference for her. We appreciate you recommending us - that means a lot.

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Review from Tina C (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very homely and friendly. Nothing is too much for the staff.
Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your wonderful feedback! We're delighted to hear you find Bradbury House homely and friendly - creating a warm, welcoming environment is so important to us. It's particularly heartwarming to know you've experienced our staff's dedication first-hand; they truly do take pride in going the extra mile for our residents. Your kind words mean the world to our team!

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Review from P H (Son-in-law of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, wonderful staff and management.
Reply from Bradbury House, Home Manager at Bradbury House

Thank you for your lovely review! We're so pleased to hear you've had such a positive experience at Bradbury House. Our team works tirelessly to provide excellent care, and it's incredibly rewarding to know their efforts are appreciated. Your kind words mean the world to us-thank you for taking the time to share them.

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Review from Claire H (Daughter-in-law of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing, also very attentive and helpful. The residents are given so much care and attention, with care and arranged activities. The staff are very caring and patient. They go above and beyond.
Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your kind words regarding Bradbury House. We're delighted to hear how much you've appreciated the care and attention provided to your mum by our wonderful team. It truly means the world to us to know that our staff's dedication, patience, and efforts have made such a positive difference. Ensuring our residents feel valued, supported, and engaged is at the heart of what we do, and we're so grateful for your thoughtful feedback.

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Review from Emma H (Granddaughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan has been at Bradbury House for 8 months now and we could not be happier with how she is being looked after. There are activities everyday, you can tell it is like a family here and the residents are loved and looked after. The social media posts also mean I get to see my nan everyday. The staff
here go above and beyond and we feel extremely lucky that nan got a place here.
Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for taking the time to leave a review. It's wonderful to hear that your nan has settled in so well and that you feel she's loved and cared for as part of our Bradbury House family. Our team takes great pride in creating a warm, engaging environment, and it means the world to us that you've noticed their dedication. We're also so pleased you enjoy our social media updates; it's lovely to be able to share those special moments with you. Thank you for trusting us with your nan's care - we feel very lucky to have her here!

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Review from Michael B (Son of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with the care my mum is receiving at Bradbury House. Her health has noticeably improved since she has been there and we are relieved that she is receiving such great care. The manager is always working hard every time we see her, the administrator has been a great help with finances
and the activities lady is always offering a varied and interesting choice of activities and events. Please pass on my family's thanks to all the staff there.
Reply from Bradbury House, Home Manager at Bradbury House

Thank you so much for your wonderful feedback, Michael, we're delighted that Mum's health has improved and that you've been given some relief. We appreciate your recognition of our team and will be passing your kind words on to them!

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Review from D B (Mother-in-law of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law moved in December. This care home has a very cosy feel and feels more like a B&B than a care home. That is a compliment as I viewed many care homes and they all felt clinical. Bradbury House has a lovely feeling when you walk in. Every carer is exceptional, including the management
and all staff that work here. Chef, cleaner, handyman are all very lovely. I am very happy my mother-in-law is here. I would only say that on some occasions they seem short-staffed but otherwise, very impressed.
Reply from Home Manager, Bradbury House at Bradbury House

Thank you so much for your review and for recognising the different departments of our team and our dedication to our roles. Your feedback is greatly appreciated and your comments will be passed on and addressed.

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Review from C M (Sister of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only congratulate Bradbury House on the wonderful care that they give to my brother. Having attended many of their functions, spoken to many of their residents, I have only seen happy faces and happy people.
My brother is a changed person since being in Bradbury House and I cannot praise the
wonderful staff enough.
Reply from Home Manager, Home Manager at Bradbury House

Thank you so much for your amazing feedback it means so much to our team! We're absolutely delighted to hear that your brother's life has seen such a positive change and we're so happy to have him in the Bradbury House family!

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Review from Karen H (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we first visited Bradbury House, I knew it was where I wanted my mum to live. The place immediately felt homely, and the staff we met were great. The food is lovely, and all the staff are so caring to every resident. They have different activities every day, which is great for my mum as she likes
to keep busy. I can visit anytime and always feel welcome. Nothing is too much trouble. Bradbury House is definitely a home-from-home.
Reply from Home Manager, Home Manager at Bradbury House

Thank you for taking the time to write such a wonderful review; it means so much to our team to be recognised for our hard work and high quality of care. We're thrilled to see that Mum is enjoying the many activities and that Bradbury House feels like a home-from-home for you both!

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Review from B B (Wife of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Bradbury House for just over nine months. He is happy, relaxed and enjoys the many and varied activities and outings. He says the food is always very good and his 24-hour care is excellent.
I have noticed that the staff give every resident their individual time and care with
a smile. The manager sets a fine example by being proactive and friendly, which means that the atmosphere of the home is always warm and a joy to visit .
Reply from Sheree Burleton, Home Manager at Bradbury House

Thank you, we are so pleased to read your wonderful comments about the care your husband is receiving at Bradbury House; the team were thrilled with your feedback as we strive for person-centred care for all our lovely residents. Thank you.

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Review from Simon F (Nephew of Resident) published on 6 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bradbury House in Braintree has been outstanding in every aspect from our experience. The level of care and effort shown by every member of the staffing team has been beyond our expectation. This is not just for the care provided but the activities, dining and support provided. The overall feeling set
in an older style building with a historical connection to Braintree creates more of a family home environment rather than that of a residential home, although every level of support is provided. The freedom to visit at any time and regularly witness life at Bradbury House along with the regular social media updates is so reassuring for the family. In our opinion, Bradbury House is an excellent residential care home. The monthly rate for staying at Bradbury House is exceptionally good value from our experience.
Reply from Home Manager, Home Manager at Bradbury House

Thank you Simon for taking the time to leave us a review and for your lovely comments about our home, activities, food and team at Bradbury House. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.

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Review from Michaela F (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Bradbury House for a few months now and has received kind and compassionate care from all the team. He has had a couple of appointments at hospital which have been organised without hassle.
I visit unannounced and always find him clean and tidy. The other residents are all happy
as well when I visit.
Reply from Home Manager at Bradbury House

Thank you, Michaela, for taking the time to leave us a review and for your lovely comments about our home and the care your father has received at Bradbury House. Your feedback will be shared with the team.

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Review from A F (Son of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are kind and caring. My mother is immobile with dementia but feels safe at Bradbury House. She is comfortably warm in her room and has enough to eat and drink. My mother prefers to stay in her own room but I think she should be made to join in some activities with the other residents. She did
enjoy the Christmas Party and joined in the singing. Thank you.
Reply from Home Manager at Bradbury House

Thank you for taking the time to leave us a review and for your comments about our home and team at Bradbury House. It is lovely to hear your mother enjoyed the Christmas Party. Your feedback will be shared with the team.

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Review from Shirley F (Sister of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have, myself, been a carer for twenty-four years. I have to say, Bradbury House is one of the best I have seen. My sister is the happiest I have seen her for a very long time. I have no concerns, and it makes me happy to see her so well looked after. It also gives all the family peace of mind. Thank
you for your time.
Reply from Home Manager, Home Manager at Bradbury House

Thank you, Shirley, for taking the time to leave us a review and for your wonderful comments about our home, team and the care your sister is receiving. It is lovely to hear your sister is happy at Bradbury House. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from Ursula K (Daughter of Resident) published on 18 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has literally settled in so well. He loves his new home and says that everyone is very friendly. He describes Bradbury House as a five-star hotel. My experience is that the home is friendly, welcoming and caring. Seeing Dad so happy for me means that Bradbury House is amazing. I cannot praise
this care home enough, it's home from home.
Reply from Home Manager at Bradbury House

Thank you, Ursula, for taking the time to leave us a review and for your lovely comments about our home and team. It is wonderful to hear that your dad has settled in at Bradbury House. The care and services we deliver, as a team, to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from S M (Daughter of Resident) published on 20 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 90-year-old mum had a fall and went into Bradbury House Care Home for respite, she quickly decided to stay, she has made friends and gone out on trips and has become a firm favourite with the carers. I was very worried when we made this decision but I visit all the time and am made welcome. She has
a lovely room and gets brilliant care at all times.
Reply from Home Manager at Bradbury House

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Bradbury House as we strive for personalised-centred care for all those living in our community. We try to ensure that both they and their families experience that home-from-home feeling. I will pass on your kind comments to the whole team.

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Review from L M (Daughter of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bradbury House is a place where you can call home immediately. As you walk through the door, the staff are so friendly and helpful. It has a wonderful atmosphere. Even though my mother only stayed for a short period of time, her last days were filled with laughter and companionship. She became animated
and interested in talking to new friends. You succeeded in finding my mum, her cheeky self returned, and she was so happy, eating, drinking, talking; she had given up on life until Bradbury House and their lovely staff. My only regret is her time with you was far too short.
Thank you from a very grateful daughter.
Reply from Home Manager at Bradbury House

On behalf of the Bradbury House team, we would like to thank you for your wonderfully positive feedback. Although your mum was only with us for a short time, we hope we made her stay with us as comfortable and enjoyable as possible. I would like to pass on our condolences again from the whole team.

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Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Bradbury House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Bradbury House is calculated as follows: ( (207 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 227 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bradbury House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Nov 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Sheree

Sheree Burleton

Job Title: Home Manager

I have worked in the care sector for 28 years, starting as a Night Care Assistant in a nursing home. I have worked as a Care Assistant, and then Senior Care Assistant in various residential, nursing and dementia homes. I joined Bradbury House 12 years ago and was a Senior Care Assistant for six years, also covering as Head Chef during this time. I then progressed to Deputy Home Manager for six years and at the end of July 2023, I became the Home Manager.


I oversee the day-to-day running of the home, ensuring that we meet all legislative and compliance requirements. I recruit and support my team members, as well as provide information and advice to support our residents and their families.


I enjoy my job because it is fun! I love talking and listening to our residents about their lives before coming to live at Bradbury House. I love bringing a fun element to their day by being a little crazy! I feel happy knowing that I make our residents feel safe and confident knowing that their best interests are my priority.


I love leading my team and encouraging their ideas, no matter how big or small, to improve and enhance our resident's stay at our home. I feel that I have a positive impact and that I motivate others and believe that my team enjoy coming to work at Bradbury House.


My biggest achievement must be achieving the role of Home Manager through hard work, training, and dedication. Personally, one of my proudest achievements was canyon walking. I was petrified, but excited at the same time and I was not going to give up!


My values might be a little cliché but are so true. I treat everyone as I would expect to be treated and if I feel I don’t have anything nice to say, then I don’t say anything! I believe care from the heart means being understanding, having empathy and compassion, as well as being reassuring.


I live in Braintree and have done most of my life. I have seen some changes, some for the better and I love the sense of community here. I enjoy the fact that I am able to see familiar faces when I am out and about.

Nikki

Nikki Squirrell

Job Title: Home Administrator

It’s important to me that we offer a comfortable and homely setting that our residents are proud to call home and support them to be as active and sociable as they wish.

Laura

Laura

Job Title: Activities Coordinator

I was a carer before taking on the role of Activities Coordinator at Bradbury House in 2020. I absolutely love my job, ensuring that all the residents are smiling and building friendships. It feels like a family here, we’re all very close.

Pam

Pam

Job Title: Head Chef

I have worked in catering for 20 years and joined Bradbury House in 2023. I enjoy working here and preparing meals for the residents, ensuring they are tailored to their dietary requirements. Bradbury House is a small home, which gives it a lovely, family-like atmosphere.

Frequently Asked Questions about Bradbury House

What types of Care is Bradbury House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Bradbury House have?

There are 18 Single Rooms.

What are the Facilities & Services at Bradbury House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Phone Point in own room are some of the Facilities & Services.

How far is Bradbury House to the centre of Braintree?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bradbury House to verify any information. View our terms and conditions. Bradbury House has an Enhanced Service - more info.