Bradbury House, Braintree, Essex
Bradbury House, Braintree, Essex
Bradbury House, Braintree, Essex

Located in the heart of the historic town of Braintree, Bradbury House is the very first retirement home in the Caring Homes family. The home dates in part from the 17th century and, following a comprehensive and sympathetic conversion, retains many original features whilst also providing a superb residential care setting that marks it as one of the most outstanding care homes in Braintree.

Bradbury House care & retirement home in Essex enjoys an enviable reputation for delivering the very highest standard of residential care in a homely and friendly environment for older people. This highly sought after home is renowned for its ‘home from home’ ambience. Period features, such as wooden beams and the inglenook fireplace in the living room, contribute to the home’s comfortable and welcoming atmosphere.

Bradbury House care home has very strong local community links and residents regularly enjoy the many amenities Braintree has to offer, including coffee and tea shops, the museum and local theatre.

Group: Caring Homes Group

Person in charge: Karen Thompson (Home Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 18

Shared Rooms: 1

Rooms with ensuite WC: 18

Facilities & Services: Palliative Care • Respite Care • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile

Latest Care Quality Commission* Report on Bradbury House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 11 Dec 2017

Please call 0808 223 5411 or email enquiries@caringhomes.org for further information on the current Bed Vacancies at Bradbury House.

Reviews

9.6 Bradbury House has a Review Score of 9.6 (9.599)

The Review Score of 9.6 (maximum of 10) for Bradbury House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Bradbury House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.599 for Bradbury House is calculated as follows: ( (135 Excellents x 5) + (56 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 202 Ratings = 4.599

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bradbury House is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 11 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bradbury House?

  • Extremely LIKELY
    14
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bradbury House

  • Daughter of Resident/Service User
    6
  • Friend of Resident/Service User
    3
  • Resident / Service User
    2
  • Granddaughter of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • more

My brother was a resident from May-August 2017. He was extremely well looked after. Enjoyed the food and activities. The dedication of carers was outstanding. They made his last days comfortable.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

This is the third home that my mother has been in, in as many months and at last, she is settling in. Being given the attention and respect she deserves. She does not suffer from dementia, and it has been recognised that she still has an active brain, despite being physically frail. The activities organiser has printed off crosswords and puzzles from the internet, sat with her and completed them together, very much appreciated. The staff are friendly and helpful, we are very impressed with the care our mother is receiving.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is a loving and very efficient home, it makes you very welcome all of the time.
Mum has only been here a short while but I can see a great difference in her already and I truly thank all the staff here for all their help and care. They are all wonderful and a big thank you to the manager. She has given me and the family so much help. I would recommend this home for home of the year to CQC.
Top marks.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Having been away for four months from April 2017, I have returned to find Bradbury House a very much improved home. It is less cluttered, brighter and has a great atmosphere. I visit Bradbury House approximately five times a week and have always been happy with the care.

How likely would you be to recommend Bradbury House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

When I first visited my friend in your care home, I thought how friendly it was. As I have been coming regularly I have seen how good the staff are to the residents, their kindness, laughter and care. My friends say the food is great and from what I have seen, she is right, it always comes out hot and well presented. They also make sure the residents drink plenty as well. Good job. Keep it up.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My nan only came for respite after breaking a hip from a fall. Her confidence and strength were at its lowest. The carers at Bradbury House were brilliant. A lot of activities to do and lovely food.
My nan is now living in her own place with amazing confidence and the strength to look after herself.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care staff are very caring, extremely adaptable to any of my mum's needs. All carers are kind and considerate. I feel we are very fortunate to have found this care home and would not want mum to be anywhere else.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

In early January I came to view Bradbury House with my friend's wife for her husband. Since this time, my friend has had a permanent room in Bradbury House. In my view, not only as a friend, but also as a professional opinion (as a dementia practitioner and over 34 years experience in care/nursing) I have yet to go inside a better run care home as this one.
Every resident seems happy and contented, and I have visited many times. All the care team are dedicated to every client's needs, wishes and provide dignity and respect to all.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home needs more money allowed for food.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

We had to get my mum into Bradbury House as an emergency due to her coming down with a cough and cold that has affected many others. Unknown to herself and us, she also had a water infection. I actually thought my mum could die.
The staff are Bradbury House have given me back my mum, and mum herself has said that she has not felt so well in a long time. Its a combination of fantastic care and good food.
Mum would not admit to needing, nor allow any outside help, this has been a wake-up call.
We cannot thank the staff enough and all of mums visitors have been equally impressed.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Staff provided very high standards of care with several individuals offering outstanding support to my dad. The latter included staff who were responsible for organizing activities and some of the managers who were extremely caring and also very responsive to the residents' needs. My dad retained his astute mind throughout his life and some staff went out of their way to take him on special trips to, e.g, music concerts or to assist him with his Kindle. My father was profoundly aware that staff were often operating under very tight constraints, for example, the impact of centralised decision-making which hampered efforts to respond swiftly to local incidents such as electrical failures or plumbing problems at BH. Similarly, the quality of the food, although initially good was, in recent years, of much poorer quality: tight budgets and central supply systems were responsible for this. Since I lived over 150 miles away I was grateful that my dad felt safe and secure where he lived.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Bradbury House has had no oven for a good few weeks. It's disgusting as the staff are trying to manage a hot and healthy meal for the residents without a complete way of cooking, so the staff are under stress about trying to provide a hot healthy meal which is desperately needed to keep residents as healthy as possible and for them to be given something tasty and hot and appetising, as it is a struggle to get some residents to eat anyway. This needs urgent action and we don't blame any of Bradbury House' staff. The staff are making the effort to do the best they can and have, in their own time, made food at home to bring in which they have cooked.

How likely would you be to recommend Bradbury House? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Very Poor

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Jolene Anderson, Home Manager at Bradbury House responded to this review on 20 Dec 2016:

Thank you for taking the time to review Bradbury House. We really appreciate all feedback. At Bradbury House we take great pride in ensuring we deliver high-quality care and facilities meeting all residents’ requests and needs. Please be assured that while we awaited the new oven and obligatory changes to the ventilation system, residents continued to receive nutritious hot meals daily, cooked on the premises. Our dedicated catering team produced a varied and healthy menu using the hob and table top cookers, providing choice and meeting the needs of every resident’s individual dietary requirements.

Addressing a second point, we are happy to report that since the review a new Activities Coordinator has started at Bradbury House and is providing engaging daily activities for the residents. We always welcome the opportunity to improve and hope that you will continue to share your suggestions with us in the home in future. Thank you again for sharing your thoughts with us.

My uncle is 88 years old and was finding life more challenging. He lives on his own independently but was unable to care for himself. When I was alerted to his condition, he needed urgent help. Bradbury House in Braintree was recommended and they had a room available. My uncle had two very happy weeks with them. The care they provided was excellent. The whole staff team were kind, professional and caring. They made a huge difference to his health and well-being. He is now at home again.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Fantastic staff, friendly and helpful. Rooms are clean, well proportioned and the care home has a home feel with a good community atmosphere. Very clean home and all the staff really focus on the needs of the residents and the care that they provide is the best that I have seen.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was a lovely stay in the circumstances. The nurses will do anything for you.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Well looked after and good food.

How likely would you be to recommend Bradbury House? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I think it's a very, very good home that offers me lots to do. Lovely staff and clean and tidy.

How likely would you be to recommend Bradbury House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

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Awards / Recognitions

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February 2016

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Care Home Idol 2016

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