Brewster House

Oak Road, Heybridge, Maldon CM9 4AX
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8.8 58 Reviews
  • Brewster House, Maldon
Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham.

The accommodation provided is over two floors and the rooms are all single with the exception of one premium double room, this would be lovely for a married couple; for sharing with a friend or if you wish just the luxury of having a magnificent room all to yourself.

Brewster House has an adjoining Day Centre - for further details please contact the Home Manager.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1232 – £1575
  • Self-Funded Residential Dementia Care: £1232 – £1575
  • RESPITE Self-Funded Residential Care: £1332 – £1675
  • RESPITE Self-Funded Residential Dementia Care: £1332 – £1674

These prices are only a guideline, please contact Brewster House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jenna Paine (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (74)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

8.8

Brewster House has a Review Score of 8.8 (8.785) out of 10, based on 7 reviews in the last 2 years.
Over all time Brewster House has 58 reviews.

Overall Experience
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Reviewer Connection to Brewster House
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Review from Estella B (Friend of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was afraid that my independent friend, having lived alone for most of his adult life, would be unhappy in a care home; but very quickly, he settled down, saying 'The staff here are so lovely. They really look after me and are so kind.' He once said 'I am going to buy an electric scooter. I'd like
to see where I used to live once more, and stroke my cat, and then come back here.' What a recommendation! I am impressed by his neat little room, the alarm, the en-suite and the lightness. I am, as a visitor, always greeted and treated by all the staff and given time and patient consideration by the manager.
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Review from Michael W (Son of Resident) published on 4 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since moving to Brewster House mum has been cared for well. My first impressions were of a clean comfortable home, where the staff appear happy, helpful and caring, six weeks later my first impressions have been reinforced. I can't comment on value for money as to date social services have been paying.
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Review from C K (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parent came to Brewster House at the end of last year from the hospital, so we had no idea what to expect. We have been pleasantly surprised on all fronts from the level of care and attention, the kindness and caring from all staff, cleanliness (including no smells!), the standard of the food and
the constant stream of activities the Home organises. My parent has even been taken out to the cinema! The staff are very proactive and attentive. Thank you so much to all the staff.
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Review from C M (Relative of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brewster House has created a caring, diligent and calm home environment for those staying there, sprinkled with a bit of fun, crazy and entertaining activities for those who want it. Everyone has a smile for you and there's not really anything else we could ask for.
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Review from K P (Daughter of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum stayed for a week but has decided not to stay. This is in no way a reflection on Brewster House and the acre given by its staff but Mum hasn't had the social interaction that is important to her. Some of your residents with dementia have come into her room uninvited and have tried to take her food
and drink when she was in communal areas. They are so noisy that she hides herself in her room.
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Review from James S (Husband of Resident) published on 26 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so caring to my wife and the staff always keep me informed on how she is getting on. The food is very good and she enjoys it very much. Any problems, the staff let me know as soon as they can.
I come in and do some entertainment for the residents and they always make me very welcome.
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Review from Anthony K (Son of Resident) published on 11 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Brewster House since November 22, and the care he’s received has been marvellous. The staff are extremely helpful, and the management is great - keep up the good work and thank you. He has one-to-one care day and night and feels very safe and secure. Once again, thank you.
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Review from L W (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brewster House has changed for the better over the last 16 months. Staff are very friendly, and always willing to talk. My mum is bed bound and is very well cared for, not once in the last 3 years has she ever had a bed sore. Well done.
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Review from L T (Daughter-in-law of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The permanent staff are friendly, caring, efficient and welcoming. They treat residents with dignity and respect at all times. Unfortunately, this cannot always be said about the bank/supply staff. I feel that the residents are in a safe and secure environment, and I feel confident that their best interests
are always at the centre of what Brewster House do. The staff at Brewster House are extremely good at communicating with us regarding my mother-in-law's health needs.
Reply from Femi Shoyombo, Home Manager at Brewster House

Thank you for your feedback. We appreciate you taking the time to leave this review and will focus on your comment. We strive to provide quality person-centred care and have already begun implementing changes to work towards a better service.

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Review from M T (Son of Resident) published on 4 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A happy and welcoming environment. Staff are very caring and show care and consideration to all the residents. Staff are very good at communicating with us about the health and well-being of my mother. I feel my mother is in a safe and comfortable environment.
Reply from Femi Shoyombo, Home Manager at Brewster House

We feel so honoured that we could keep your mother safe and that you also feel the same. Thank you for being there every time we call you for support.

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Review from Stephen B (Son of Resident) published on 1 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here for nearly eighteen months and as long as the team are here, she will remain also. We could not ask for better service from all of the staff, we love how they care and interact with her. Mum has settled in amazingly and this is a testament to everyone at Brewster House. Thank you.
Reply from Femi Shoyombo, Home Manager at Brewster House

Dear Stephen, thank you for your acknowledgement of your satisfaction towards the care of your mother at Brewster. Without your support and partnership, we would not be able to deliver the right kind of care.

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Review from R T (Husband of Resident) published on 31 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first entering the security door, the staff were very welcoming and polite. Always on hand with any help I needed to take my wife back to her room safely.
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Review from Tracy C (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our dad has been in the home for nearly three years now. Dad is happy here and settled in well.
Our main issues are Dad's personal bits going missing from is room. We, as a family, always make sure Dad is cared for, anything wrong, we will inform the person in charge.
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Review from Catherine C (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't fault the home, my mum is always smiling, she's so content and happy, I can only put this down to the carers at the home. They treat her with love and respect. She has Alzheimer's which has deteriorated over the time she has been at the home, so her care is adapted and changed to suit her
needs. Really lovely home with lovely people and a great manager who always comes out and says hello.
Reply from Femi Shoyombo, Home Manager at Brewster House

Hi Catherine, It has been a pleasure caring for your mum. We always aim to provide great person-centred care that is suited to individual needs. We're happy to hear that we are meeting your expectations. Thank you.

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Review from Joan R (Wife of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident for over four years. During this time, he has deteriorated considerably. I visit frequently and have always found my husband clean and cared for. My husband is not easy to manage and I feel the staff are considerate and caring.
Reply from Femi Shoyombo, Home Manager at Brewster House

Hi Joan, It has been a pleasure caring for your husband. Your comments are truly appreciated and I will be sure to share them with the rest of the team.

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Review from Douglas J (Son of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really nice visit today, Mum's former carer managed to get my relative into a wheelchair and took her to your well-kept courtyard where Mum was crocheting. Mum was brought tea and biscuits which was really helpful.
Reply from Femi Shoyombo, Home Manager at Brewster House

Hi Douglas, thank you for your comments. We hope to see you again soon!

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Review from Julie C (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had great satisfaction with Brewster House Care Home. My mum needs extra support which her previous home was unable to supply. She is being very well looked after - always clean, well fed and treated with dignity.
The house always smells clean and fresh - again, completely different to Mum's
previous home. The staff are all friendly, nice and polite.
Reply from Femi Shoyombo, Home Manager at Brewster House

Hi Julie, thank you for taking the time to leave us a review. The team at Brewster House, work really hard to provide the best person-centred care. I will pass your comments on to the wider team.

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Review from L D (Daughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, satisfactory but would like a little more attention paid when being dressed and particularly with undergarments. Also, care taken with hair.
Reply from Femi Shoyombo, Home Manager at Brewster House

Hi, thank you for your comments. We appreciate any and all feedback. I will be sure to address this with the team.

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Review from S W (Granddaughter of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very clean and tidy. Plenty of staff around to help residents.
Staff are always polite and assist residents well and are patient with them.
Reply from Femi Shoyombo, Home Manager at Brewster House

Hi, thank you for your lovely comments. I will be sure to share them with the rest of the team.

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Review from Sid J (Brother of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found the staff very friendly and helpful. Looking forward to our next visit.
Reply from Femi Shoyombo, Home Manager at Brewster House

Thank you for your valuable feedback. We strive to provide outstanding quality care and service. I will be sure to share your comments with the team.

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Current Review Score: 8.8 (8.785)

Overview of Review Score

The Review Score of 8.8 (8.785) out of 10 for Brewster House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.780 for Brewster House is calculated as follows: ( (68 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 82 Ratings = 4.78
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.005 Points relating to the number of positive Reviews for Brewster House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 6 Positive Reviews ÷ 14.8 = 0.405
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (4)

Alin

Alin Cuciureanu

Job Title: Home Manager Joined: 2014

I started my career in care in 2014 as a Care Assistant at Loganberry Lodge. Over the years, I’ve progressed into leadership roles, gaining valuable experience that has led to my current position as Manager.


With a Bachelor’s Degree in Management, I bring strong skills in leadership, planning, and team coordination. My professional development includes training in dementia care, medicines optimisation, and evidence-based practice, which have strengthened my ability to provide high-quality, person-centred care.


I’ve completed advanced qualifications in health and social care leadership, focusing on safeguarding, regulatory compliance, and quality assurance. A Higher-Level Apprenticeship in Adult Social Care further reinforced my practical understanding of delivering care in line with national standards.


I believe in honesty, fairness, and mutual support. My focus is on fostering a safe, respectful environment for both residents and staff, ensuring care is always compassionate and tailored to individual needs.

Leoni

Leoni

Job Title: Lifestyle Coordinator Joined: 2020

My name is Leoni, and I have been part of the Runwood Homes family since summer 2020. Initially starting as a carer, I transitioned into the Lifestyle Coordinator role in summer 2023—a role that truly feels like my calling.


Before joining Brewster House, I worked in a bakery and wasn’t quite sure what my next steps would be. However, within just one week of working here, I realised I had found where I was meant to be.


As many residents and families know, I have a deep love for animals, especially dogs. My dog, Cash Tennessee, often visits the home and brings so much joy to everyone.


I cherish coming to work each day, engaging in conversations, having fun, and helping residents enjoy a fulfilling lifestyle. It’s a privilege to be part of their lives, to plan trips and outings, and to make their wishes a reality whenever possible.


Being a Lifestyle Coordinator is more than just a job for me—it’s about building meaningful connections and making a positive impact on everyone at Brewster House.

Paula

Paula Miller

Job Title: Deputy Manager Joined: 2009

I'm Paula. I am excited to have recently joined Brewster House as Deputy Manager, working closely with Jenna, the Home Manager. My journey with Runwood Homes began approximately 15 years ago when I started as a Care Assistant. Over the years, I progressed to Senior Care Assistant and, for the past two years, have held the dual role of Deputy Manager and Home Administrator.


I am passionate about building meaningful connections with our residents, their families, and friends. Ensuring that everyone in our care receives the highest standard of support and compassion is at the heart of everything I do.

Andy

Andy Aldus

Job Title: Chef Joined: 2021

Hi, I’m Andy, and I’m the Chef here at Brewster House.


My journey into the kitchen started somewhat by accident. When I was 17, my mum worked as a night senior in the care sector, which led me to take a kitchen porter job. From there, I worked my way up through the ranks, eventually becoming a chef.


I’ve now been at Brewster House for almost 3 years, and I’m proud to be part of a fantastic kitchen team. Together, we’re dedicated to creating delicious meals and providing excellent care for our wonderful residents.

Frequently Asked Questions about Brewster House

What types of Care is Brewster House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brewster House have?

There are 74 Single Rooms.

What are the Facilities & Services at Brewster House?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brewster House to the centre of Maldon?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brewster House to verify any information. View our terms and conditions. Brewster House has an Enhanced Service - more info.