Brewster House

We are happy with the care and attention my mother has had during her stay. We do feel at times the staff are stretched, due to shortage of help. Even so, they cope very well. The girls in the laundry room are amazing. We have lost a number of clothing, but they have gone out of their way to find them! On the whole, the staff are excellent and underpaid!

The staff are very good. They always help Dad when he needs help.

Very caring staff which made Mum feel very special.

Have been coming for the last six months to visit an old friend. Always found the home to be helpful and attentive to all. I would highly recommend.

My dad has temporarily been put into a home. However, the staff are good. He had an infection and has been delirious, however he is improving and I have arranged with social services to bring him home. Disappointed that my father's belongings go missing, wash bag, 2 pairs of trousers, and shoes. He has been taken to the garden. Other than that all is well.

My brother was admitted to Brewster House in February 2020 following an R.T.A. During the 14-months that he's been living at the home, he has been very happy and well looked after. I have always found the staff pleasant and very helpful despite working in these difficult and trying times. They have gone above and beyond in helping residents and relatives to meet either by Skype or in-person, and the monthly Zoom meetings for management and the relatives are fantastic to hear what has and will be happening at the home. It also gives the relatives chance to voice their queries or concerns should they have any, as well as sharing ideas to help the residents feel at home and part of the community.

My Dad was cared for by the caring carers of Brewster House for the final few months of his life. It was an incredibly difficult time for my siblings and I and our children, as we had to come to terms with Dad and Grandad coming to the end of his life in the midst of the Covid19 restrictions. We knew that the staff were under additional pressures, with strict measures placed on care homes by the government, but there was something that gave us great comfort - our Dad was content and settled. He had lost his wife of over 60 years in 2019 and had broken both hips - he was very sad and grief-stricken. To have to go into a care home was a big blow to him, but the fact that he had peace of mind was a testament to the kindly, professional team. One of the managers even made sure to send his Bible with him, once the undertakers had arrived to take him into their care. It was an act of kindness that showed their respect for his spiritual values and their desire to dignify a person's life.

We were so very sad to say goodbye to the deputy manager today, as she leaves to return to her home country. She has been absolutely wonderful in her support of our dear Mum. Nothing has been too much trouble for her as she deals with some difficult situations with Mum. She is so very kind, sensitive and patient and goes way beyond the call of duty. We will miss her so much and wish her well in her future endeavours and feel sure she will be so highly valued in her next role.

My precious mother was looked after in a caring, compassionate way by all in Brewster House, especially the care staff in what could be a challenging environment at times. The care home was kept clean, residents had good food and plenty of it, as well as regular musical entertainment which was enjoyed by all. They also had plenty of stimulation in the form of games, i.e bingo, cooking and art, and singalongs with the staff. The hairdresser was always welcome. I would like to add that the staff were always pleasant and helpful to visitors, especially those who came regularly and we became friends. I feel that my mother was treated with dignity until the end of her life and would recommend Brewster House unreservedly to anyone looking for a good care home.

My wife was here for respite care and has been well treated and I was kept informed of any problems

My friend was well looked after by caring and friendly staff. Thank you to them.

All of the staff at Brewster House are very caring in all my mums time living in Brewster House, she had exceptional care. There is so much to senior care and I have nothing but praise for this team. Whenever I visited (and they did not know when) my mum was always clean and had a drink. She always enjoyed her food. Thank you to all of the staff for the love and care.

Nothing was too much trouble. Dad enjoyed his experience at Brewster House.

I am very happy with my mothers care at the home. She is always clean and tidy, never unhappy and the staff are always very helpful and friendly. Nothing seems too much for them.

My mother was struggling to cope at home and my wife and I were concerned for her health and wellbeing. But, since admission to Brewster House, her care has given her a new lease of life. The staff are attentive and provide an excellent service.

I found the staff very friendly and helpful and I never had any worries about Mum's care and safety.

But from the day I brought my mum to Brewster House the staff right from the managers to senior carers and carers, kitchen staff and admin staff all made my mum and us feel very safe, secure and caring which my mum enjoys. One example when I returned with mum from hospital we arrived back and mum felt at home and I felt a nice warm, homely, secure feeling, like coming home.

My relative has been very happy with the staff here. She has been very well treated. Rood is good. Room is very comfortable.

My care has been first class. It is clean and food is Ok. Peace and quiet when wanted and privacy when wanted.

A big thank you to all the staff.