Colne House Care Home

Station Road, Earls Colne, Colchester CO6 2LT
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9.9 99 Reviews
  • Colne House Care Home, Colchester
Colne House Care Home is situated in the village of Earls Colne, and the Georgian building is set within spacious landscaped gardens with views of Colne Valley.

The care at Colne House places a special emphasis on Dementia and Mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home.

The home cares for up to 38 people, and promotes the need for the resident to feel safe in the homely environment. The staff are available 24 hours a day and understand the importance of maintaining the emotional, social and spiritual wellbeing of the people in their care, adapting the level of care to each individual.

Kingsley Healthcare Ltd operate a range of stylish and charming care homes, which specialise in a depth of personalised care packages to suit individual healthcare needs and lifestyle. Provision includes residential and nursing solutions, together with respite packages and skilled care for residents with learning disabilities or a dementia diagnosis.

The company is highly-regarded across the South Coast, while also having care homes in East Anglia, Bedfordshire and Cheshire. All of the homes consider sensitive and conscientious staff to be at the core of their philosophy, while all care plans are set up to suit individual need and independence.
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Care Provided by Colne House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1750
  • Self-Funded Residential Dementia Care: £1450 – £1750
  • RESPITE Self-Funded Residential Care: £1450 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1750

* Subject to assessment

These prices are only a guideline, please contact Colne House Care Home to find out the exact price for your requirements.

Contact Colne House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Colne House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Victoria Franklin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (6)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Colne House Care Home Reviews (99)

9.9

Colne House Care Home has a Review Score of 9.9 (9.912) out of 10, based on 60 reviews in the last 2 years.
Over all time Colne House Care Home has 99 reviews.

Overall Experience
  • 86
  • 13
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Date Published
  • 99
  • 16
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  • 59
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Reviewer Connection to Colne House Care Home
  • 33
  • 18
  • 8
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  • 6
  • 5
  • 4
  • 2
  • 2
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  • 2
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Total of 99, showing 81-99
Review from Elizabeth G (Daughter of Resident) published on 9 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always happy and helpful.
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Review from G A (Daughter of Resident) published on 12 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, approachable staff. I feel that Mum is well cared for and very happy at Colne House. The staff work very hard to keep the residents amused.
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Review from G A (Relative of Resident) published on 12 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always caring and friendly. Happy with my family member's care.
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Review from K D (Son-in-law of Resident) published on 11 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very professional, friendly and easy.
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Review from M T (Daughter of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled so well into Colne House. It is such a relief to know he is being looked after in such a caring way. The staff are amazing and so friendly and helpful.
I wouldn't hesitate in recommending Colne House to others.
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Review from A M (Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff can't do enough for me, very kind and helpful, the meats are very good.
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Review from K J (Husband of Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring and well looked after, always made to feel welcome. Nothing is enough, always treated with care and compassion, more like a home than a care home. I am not concerned at all at my wife's care and knowing she is safe and well looked after. The staff are excellent, with fantastic meals and
care for my wife.
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Review from J R (Friend of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a very good care home. There is no regimentality. Residents are not made to get up, washed and dressed ready for day staff coming on shift. My resident has sometimes not gone to bed til late and has been allowed to lay-in in the morning. The staff are all very caring and helpful. They also arrange
a lot of activities. The food is very good and lots of choice.
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Review from Brian W (Son of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The house is friendly and all staff are happy to the residents. Staff are very supportive and helpful. I can't fault them. Room His room is good and clean and his view to the outside is very good. Rooms are warm and comfortable as is the house. Food is good. The staff are good and willing to tell you
about any issue. An overall excellent facility in both care and support. Would recommend this home to anyone.
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Review from G N (Friend of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are all very friendly, always welcome me. Residents always appear happy. Any accidents or incidents are always dealt with quickly. I have found staff very friendly and helpful each time I visit.
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Review from R B (Son of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Colne House was a very good choice for my mum's care. Cannot fault the home and the staff are great. Many thanks to all involved!
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Review from K S (Daughter of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care house. Always clean, friendly. Staff amazing - home cooked food. Care for dad is 100% He is happy and content. I am at ease having my dad here where he is loved and cared for. I do not look as dad being in care, it is extended family. Staff are amazing and all deserve recognition
for their hard work.
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Review from G W (Brother-in-law of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home meets our requirements. The staff are very caring and helpful. Rooms are always kept clean and tidy. The staff/management are always willing to talk things over.


Compared to other homes we have viewed this is one of the best that we have seen and I am more than happy how my sister-in-law

is being looked after.
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Review from Mary G (Daughter of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Colne House for eighteen months. She settled very quickly and beautifully, it stands in lovely gardens and is a very calm and friendly place. I have always found the staff to be very caring, approachable and professional. Highly recommended.
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Review from Andrew J (Son of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum has been a resident for nearly two years now. Throughout this staff have always treated my Mum with the dignity and respect she deserves whilst also providing the much needed are and support that she needs. The staff are always very welcoming to our family and will try to accommodate all needs
and requests.
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Review from D J (Daughter of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant home. Staff are so friendly and caring. Mum is very settled.
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Review from M T (Friend of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited an elderly friend in Colne House.
I found the staff very warm and friendly, the home was clean.
I was offered refreshment and made to feel welcome.
My friend was very content and well looked after.
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Review from Murray W (Son of Resident) published on 21 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
A well organised home in a spacious manor house. All staff are trained in dementia care and show this in their dealings with residents. The house and gardens are idyllic with facilities for higher dependency residents discreetly available. The attitude of staff in their dealings with residents is exemplary.
There is a happy atmosphere in the public rooms and this is largely due to the staff who are most encouraging to residents. Visitors are welcomed and the staff are open with them. The temperature is suited to the less mobile residents so do not wear thick jumpers or winter coats indoors here. The front drive is being refurbished imminently.
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Review from Patricia H (Daughter of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am more than happy with my mums care. She has been here since 2004, and is very well looked after.
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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Colne House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 60 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 60 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Colne House Care Home is calculated as follows: ( (649 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 702 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Colne House Care Home is based on 60 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 60 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Victoria

Victoria Franklin

Job Title: Home Manager Joined: 2015

I had done domiciliary care earlier in my career and enjoyed it but was frustrated at not being able to spend enough time with the people I was caring for. After a decade managing a children’s nursery in Germany she returned to the UK and was attracted to working at Colne House because of the beautiful building and grounds

Camelia

Camelia Pricope

Job Title: Deputy Manager

I joined the Colne House team in March as Deputy Manager, having worked in the care sector for 11 years, both in care home settings and domiciliary care. I have developed a deep understanding of person-centred care and am particularly passionate about medication management; I have a strong background in supporting people living with dementia. After working in domiciliary care, I felt drawn back to a care home setting, wanting to be more involved in residents’ daily lives. Outside work, I enjoy horse riding, hiking and knitting.

Erica

Erica Bowen

Job Title: Hospitality Manager

I have worked at Colne House for over 10 years as a support worker & cover senior, and have now taken the role of hospitality, I am looking forward to working with Victoria to achieve an outstanding rating. Colne House is a special place to work, the staff are very dedicated to their work and the residents love the family atmosphere. I enjoy socialising with my partner and friends on my days off, and volunteering at Colne for special events or taking residents on trips.

Jennifer

Jennifer Chambers

Job Title: Administrator

I worked in the motor industry before I joined the team at Colne House as Administrator three years ago and I really enjoy having the connection with all the families, staff and residents. The staff and residents are amazing and I am proud to be part of this beautiful home. Living in the countryside is lovely, outside of work, I enjoy socialising and walking my sausage dogs at local parks. I always enjoy helping organise and volunteering at the events for the home.

Emma

Emma Gabara

Job Title: Activities & Lifestyle Co-ordinator

I have always worked in events and hospitality before joining the team at Colne House. I am looking forward to spending quality time with all the residents and learning what they enjoy the most. The atmosphere here at Colne House is warm and calm. When I am on shift, I feel like I am spending time with my extended family rather than being at work.


My husband and I have three young children, so being patient and keeping them busy and entertained is one of my biggest qualities. As a family, we enjoy playing sports together, and we often travel to Spain to visit my family, as I am originally from Barcelona.

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