Colne House is situated in the village of Earls Colne, and the Georgian building is set within spacious landscaped gardens with views of Colne Valley.
The care at Colne House places a special emphasis on Dementia and Mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home.
The home cares for up to 38 people, and promotes the need for the resident to feel safe in the homely environment. The staff are available 24 hours a day and understand the importance of maintaining the emotional, social and spiritual wellbeing of the people in their care, adapting the level of care to each individual.
Kingsley Healthcare Ltd operate a range of stylish and charming care homes, which specialise in a depth of personalised care packages to suit individual healthcare needs and lifestyle. Provision includes residential and nursing solutions, together with respite packages and skilled care for residents with learning disabilities or a dementia diagnosis.
The company is highly-regarded across the South Coast, while also having care homes in East Anglia, Bedfordshire and Cheshire. All of the homes consider sensitive and conscientious staff to be at the core of their philosophy, while all care plans are set up to suit individual need and independence.
Group: Kingsley Healthcare
Person in charge: Amanda Schofield (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 50+.
Single Rooms: 26
Shared Rooms: 6
Rooms with ensuite WC: 18
Weekly Charges Guide: Personal Care Single from £750 , Personal Care Shared (per person) from £750 (These prices are only a guideline, please contact Colne House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Colne House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.6 (maximum of 10) for Colne House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Colne House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.702 for Colne House is calculated as follows: ( (60 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.702
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.895 Points relating to the number of positive Reviews for Colne House is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 3 Reviews ÷ 7.6 Target = 0.395
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Colne House has a Review Score of 8.6 (8.597) from 7 Reviews
Review submitted from a Postal Card by Mary G (Daughter of Resident) on Thursday 11 May 2017. Relates to April 2017.
My mother has been a resident of Colne House for eighteen months. She settled very quickly and beautifully, it stands in lovely gardens and is a very calm and friendly place. I have always found the staff to be very caring, approachable and professional. Highly recommended.
How likely would you be to recommend Colne House? Extremely Likely
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Review submitted from a Postal Card by Andrew J (Son of Resident) on Monday 8 May 2017. Relates to April 2017.
My Mum has been a resident for nearly two years now. Throughout this staff have always treated my Mum with the dignity and respect she deserves whilst also providing the much needed are and support that she needs. The staff are always very welcoming to our family and will try to accommodate all needs and requests.
How likely would you be to recommend Colne House? Extremely Likely
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Review submitted from a Postal Card by D J (Daughter of Resident) on Friday 28 April 2017. Relates to April 2017.
Brilliant home. Staff are so friendly and caring. Mum is very settled.
How likely would you be to recommend Colne House? Extremely Likely
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Review submitted from a Postal Card by M T (Friend of Resident) on Wednesday 22 March 2017. Relates to February 2017.
I visited an elderly friend in Colne House.
I found the staff very warm and friendly, the home was clean.
I was offered refreshment and made to feel welcome.
My friend was very content and well looked after.
How likely would you be to recommend Colne House? Extremely Likely
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Review submitted from a Website Submission by Murray W (Son of Resident) on Monday 20 March 2017. Relates to March 2017.
A well organised home in a spacious manor house. All staff are trained in dementia care and show this in their dealings with residents. The house and gardens are idyllic with facilities for higher dependency residents discreetly available. The attitude of staff in their dealings with residents is exemplary. There is a happy atmosphere in the public rooms and this is largely due to the staff who are most encouraging to residents. Visitors are welcomed and the staff are open with them. The temperature is suited to the less mobile residents so do not wear thick jumpers or winter coats indoors here. The front drive is being refurbished imminently.
How likely would you be to recommend Colne House? Extremely Likely
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Review submitted from a Postal Card by Kevin J (Husband of Resident) on Monday 13 March 2017. Relates to February 2017.
A very clean and well-run home, with very caring and excellent staff. Always helpful and welcoming, my wife has dementia and her care is second to none. Always greeted with a big hello (morning etc) and asked if I would like a cup of tea. My family are always welcome to visit and are made to feel at home. Overall, a very well run and caring home where nothing is a problem, staff always available and everything sorted out promptly.
How likely would you be to recommend Colne House? Extremely Likely
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Review submitted from a Postal Card by Patricia H (Daughter of Resident) on Tuesday 7 February 2017. Relates to January 2017.
I am more than happy with my mums care. She has been here since 2004, and is very well looked after.
How likely would you be to recommend Colne House? Extremely Likely
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February 2018
April 2017
August 2015
Job Title: Manager
Description:
I have been a Registered Manager for 9 years and have been caring for people for 30 years. Knowing, that we support our residents in the way we would support our own family, makes me very proud and happy. Working in care made me realize that it is not about qualifications and experience, but about being the right person with their heart at the right place.
There are currently no Care Home Idol entrants who have performed at Colne House