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The care at Colne House places a special emphasis on Dementia and Mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home.
The home cares for up to 38 people, and promotes...
Colne House Care Home is situated in the village of Earls Colne, and the Georgian building is set within spacious landscaped gardens with views of Colne Valley.
The care at Colne House places a special emphasis on Dementia and Mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home.
The home cares for up to 38 people, and promotes the need for the resident to feel safe in the homely environment. The staff are available 24 hours a day and understand the importance of maintaining the emotional, social and spiritual wellbeing of the people in their care, adapting the level of care to each individual.
Kingsley Healthcare Ltd operate a range of stylish and charming care homes, which specialise in a depth of personalised care packages to suit individual healthcare needs and lifestyle. Provision includes residential and nursing solutions, together with respite packages and skilled care for residents with learning disabilities or a dementia diagnosis.
The company is highly-regarded across the South Coast, while also having care homes in East Anglia, Bedfordshire and Cheshire. All of the homes consider sensitive and conscientious staff to be at the core of their philosophy, while all care plans are set up to suit individual need and independence.
Care Provided by Colne House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 38 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Colne House Care Home to confirm what's included and get a personalised quote:
* Subject to assessment
The price(s) shown are provided by the care home. Contact Colne House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Kingsley Healthcare Group
- Private Owned
Person in charge
- Victoria Franklin (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (2)
Colne House Care Home Reviews (111)
Colne House Care Home has a Review Score of 9.9 (9.892) out of 10, based on 52 reviews in the last 2 years.
Over all time Colne House Care Home has 111 reviews.
My mum has been a resident at Colne House for about 18 months now and is the happiest she's been for years. She settled in straight away and has never looked back. The guilt we all feel when we can no longer cope with looking after a relative is soon alleviated when you see how well they are looked...
Due to the dementia, my mum is not the same person she was, but she is happy, secure, well fed and content, an absolute joy to be with, since moving to Colne House.
Thank you for this wonderful review, mum is such a joy and yes we all love Tush!! Mum is an absolute wonder nothing stops her and we love how she participates in our outings. Staff at Colne really are the best, we look forward to seeing you again very soon.
The staff are amazing and so kind nothing is ever to much.
The home is absolutely spotless we are always made to feel extremely welcome when we visit and not only is it great to have my father in law so close,...
The staff are amazing and so kind nothing is ever to much.
The home is absolutely spotless we are always made to feel extremely welcome when we visit and not only is it great to have my father in law so close, it's great to see all the other residents to.
Having my father in law so well cared for has taken a huge strain off my wife who cared for her dad for a long time.
She can now visit and just spend time with her dad and she loves all the staff and residents to, also one member of staff in particular makes great cup of coffee.
Thank you for your lovely review, we are so pleased we have taken away the stress and your wife can enjoy her visit. Staff at Colne house go above and beyond to ensure residents and families are happy. We are so pleased you enjoy our coffee, we look forward to seeing you again soon!
My father is 103 years old and has been in Colne House for almost 3 years. Despite his dementia and lack of mobility, the carers attempt to include him in many of the ongoing activities that they run each week. Each time we visit him, he is up and dressed and normally sitting in the common room,...
I cannot fault the care and attention that he gets every day. The staff really care and it shows through.
I cannot imagine my father being in a better or more caring place than Colne House and would thoroughly recommend it to anyone that is seeking such a facility.
Thank you for your review. We are amazed by dad every day, he has achieved so much. His visit to the beach with his sister was a huge step for him last year, thanks to our new adapted Kingsley mini bus we are able to offer these experiences, that may not have been achievable before. We look forward...
Thank you for your review. We are amazed by dad every day, he has achieved so much. His visit to the beach with his sister was a huge step for him last year, thanks to our new adapted Kingsley mini bus we are able to offer these experiences, that may not have been achievable before. We look forward to taking them both to the beach again this year. It is always a pleasure to see you when you visit, see you again soon.
My mum moved here in July 2024, albeit reluctantly, she has been welcomed with open arms. The staff are so kind and obviously love their job as they all been there years. The home is clean, warmly decorated and so many staff on duty at any time. It's like a 5-star hotel. If I had to choose...
My mum moved here in July 2024, albeit reluctantly, she has been welcomed with open arms. The staff are so kind and obviously love their job as they all been there years. The home is clean, warmly decorated and so many staff on duty at any time. It's like a 5-star hotel. If I had to choose somewhere for me, this would be the place. Highly recommended.
What a lovely review, thank you. Mum is such a character in the home, she makes us smile everyday. Staff go above and beyond to welcome new residents and make them feel part of our family, but the joy mum and all our residents bring to the home makes our jobs even more enjoyable. We look forward to seeing you again soon.
I can't recommend this care home enough. If you are looking for a home in the area for your loved one then look no further. The staff are amazing, so attentive and caring. They treat their residents like they are their own family. The home itself is lovely, set on beautiful grounds. It has a really...
I can't recommend this care home enough. If you are looking for a home in the area for your loved one then look no further. The staff are amazing, so attentive and caring. They treat their residents like they are their own family. The home itself is lovely, set on beautiful grounds. It has a really lovely homely feeling with a really nice welcoming atmosphere. I know that my nan is always very well looked after here. The meals which are offered are great, home is really clean and there are always activities taking place. The staff also take the residents out to various places, which is lovely. I only have positive things to say, it's an all round amazing care home.
Thank you for your wonderful review, the staff at Colne House work so hard. I will ensure they all read this. It's always lovely to see family visiting the home, we look forward to seeing you again very soon. We love our activities and our outings they really are special.
She always said that she never wanted to go into care and we were very concerned when it became increasingly evident that she could no longer cope at home. It has been a huge relief to know that she is safe and well looked after. She...
She always said that she never wanted to go into care and we were very concerned when it became increasingly evident that she could no longer cope at home. It has been a huge relief to know that she is safe and well looked after. She adapted to her new environment surprisingly quickly.
The manager and staff are very caring and supportive. The home is welcoming and we are always offered a drink after the long drive to visit.
Keep up the good work team.
Thank you for your kind review, it is always a pleasure to see you when you visit, mum loves seeing her boys. Staff at Colne pride themselves in providing a homely environment. We look forward to seeing you again soon.
I take comfort in knowing that he is being well looked after in a safe, friendly and happy environment.
The food is all homemade and tastes great and there are many activities for him to get involved in,...
I take comfort in knowing that he is being well looked after in a safe, friendly and happy environment.
The food is all homemade and tastes great and there are many activities for him to get involved in, as well as day trips.
The staff are all amazing and look after us at the same time.
As dad can no longer live at home, this is definitely the next best alternative.
Thank you.
Thank you for your wonderful review. Staff always go above and beyond to ensure our residents are well looked after and the home is clean and tidy.
If I could give 100 stars that still wouldn't be enough. Cannot thank the staff enough for their kindness to myself and my family as well as my aunt. They have gone above and beyond to ensure all her needs and wants were met. The home is always clean, tidy and welcoming, with a lovely homely feel....
If I could give 100 stars that still wouldn't be enough. Cannot thank the staff enough for their kindness to myself and my family as well as my aunt. They have gone above and beyond to ensure all her needs and wants were met. The home is always clean, tidy and welcoming, with a lovely homely feel. Staff and management are amazing and we really are so lucky to have their support and care. Cannot fault Colne House, can only give an outstanding recommendation. We really have been overwhelmed with their caring, kind and can do attitude. Thank you all.
Thank you for your wonderful review, the staff always go above and beyond for our residents. We have a fantastic team who love all our residents like their own family.
Family member was admitted here whilst my in-laws were out of the country. She was so well looked after, she really enjoyed her time here and truly misses all the carers who were absolutely amazing. She loved it so much she thought she was spending time in a hotel.
Family member was admitted here whilst my in-laws were out of the country. She was so well looked after, she really enjoyed her time here and truly misses all the carers who were absolutely amazing. She loved it so much she thought she was spending time in a hotel.
Thank you for your review, staff at Colne House go above and beyond to help all residents. Nan was a great character, we look forward to her coming back.
My nan absolutely loved her stay, they were so kind, fun, and welcoming she felt so comfortable. I cannot thank the staff enough for giving my nan the best time. She felt safe and knew help was always at hand. Every time I visited she was singing and socialising it really was a blessing to see her...
My nan absolutely loved her stay, they were so kind, fun, and welcoming she felt so comfortable. I cannot thank the staff enough for giving my nan the best time. She felt safe and knew help was always at hand. Every time I visited she was singing and socialising it really was a blessing to see her so happy.
Thank you for your review, staff at Colne love singing and dancing with the residents, Colne really is a special place.
Recently it has been evident that staff are over stretched - my Uncle needed to use the...
Recently it has been evident that staff are over stretched - my Uncle needed to use the bathroom and there were no members of staff on the floor so I went to the office to request a member of staff.
The facility regarding the lift is totally unacceptable - the majority of the time it is not functioning and on one occasion was out of order for weeks.
Activities and outings have improved.
Wifi connection would be beneficial as my Uncle always asks me to research things on the internet.
We are more than happy to discuss with a member of the Kingsley Healthcare Management Team.
Thank you for your review, we take any concerns about the home very seriously. We exceed the requirements of staff within the home, staff go above and beyond to ensure all residents' needs are met. Unfortunately, we have had some mechanical issues with our lift, however, all residents had access to...
Thank you for your review, we take any concerns about the home very seriously. We exceed the requirements of staff within the home, staff go above and beyond to ensure all residents' needs are met. Unfortunately, we have had some mechanical issues with our lift, however, all residents had access to equipment so they were not isolated, and staff were accommodating to residents who chose to use it. As a company, we identified this and sourced a new company to maintain our lifts. We've had occasions where the lift has stopped working mainly due to user error, and the new company has fixed this within 24 hours. Staff have continued to ensure residents are safe and have access to every area of the home. All residents have access to our WIFI for their devices, we are always happy to share this with visitors when they ask. I am always available to talk to, even if I am on A/L or training, the staff will always make sure a message reaches me to call back. We hope you are satisfied with the changes made.
Very caring home. The staff do their utmost to keep the residents happy. They engage with the residents, are sympathetic to their needs, and are always keeping a watchful eye out for any problems they may foresee.
Very caring home. The staff do their utmost to keep the residents happy. They engage with the residents, are sympathetic to their needs, and are always keeping a watchful eye out for any problems they may foresee.
Thank you for your review. Staff at Colne House ensure residents have a fulfilled day. We love all the different characters within the home, and how each and every resident has their own stories to tell. We are very lucky to work in their beautiful home.
Occasionally there do not seem to be enough staff and they seem stretched, but always seem to cope with the ups and downs of a care home for elderly residents, many with dementia, and I commend them for doing so with a positive attitude.
My one request...
Occasionally there do not seem to be enough staff and they seem stretched, but always seem to cope with the ups and downs of a care home for elderly residents, many with dementia, and I commend them for doing so with a positive attitude.
My one request applies to visitors and not residents: I would like to see WiFi access for visitors. I am rarely trying to connect to the internet whilst visiting, however sometimes I am trying to arrange an outing, reserve a table, check the weather or liaise with others to meet on some outing, and I have no way of doing so. A wifi connection would solve that problem.
Thank you for your lovely review, we ensure our staffing is above guidelines at all times ensuring residents have the support they need, there are busier times within the home. Your suggestion for WIFI has been noted and we hope you found it responsive. It is always lovely to see you when you visit and mum loves the outings you both have.
I was so worried about putting dad in a home as he was always so against it, and I never wanted to put him in one either but I have to say he has thrived immensely and has even put...
I was so worried about putting dad in a home as he was always so against it, and I never wanted to put him in one either but I have to say he has thrived immensely and has even put weight on which it's excellent.
The girls have really put my mind at rest as I was so anxious over dad going to Colne House and I really didn't need to be.
The house is beautiful and so clean and the grounds are stunning.
The added bonus is that he is now in the village where I also live so I can see him all the time.
I highly recommend Colne House, they are amazing and nothing is to much trouble.
Thank you for your lovely review, we are so pleased your mind is at rest knowing we provide such good care. Dad is a breath of fresh air into the home and is loved by many, his smile really lights up the room. Staff at Colne house go above and beyond to ensure residents have person centred care.
The atmosphere is lovely, friendly, and welcoming. The staff, those I have met so far, are kind, patient, and very caring.
The residents, with their varied problems, seem very well cared for, with attention given to each as...
The atmosphere is lovely, friendly, and welcoming. The staff, those I have met so far, are kind, patient, and very caring.
The residents, with their varied problems, seem very well cared for, with attention given to each as appropriate.
Activities are available for those able, but everyone is included according to their needs and interests.
Having been a nurse for over 50 years, I am very impressed with this lovely care home.
Thank you for your review. It is lovely to have a volunteer with such knowledge in the care industry, our residents enjoy your company very much. Thank you for the time you spend with us.
I wanted to take a moment to thank Colne House for the care and loving support you've provided to my grandmother over the past 2 weeks she has been there. Living out here in Australia I was able to video call my grandmother and I have never seen her look so happy it is very heartwarming to see. She...
I would highly recommend Colne House.
For their excellent management, and most certainly for their great communication.
They are very attentive, responsible, and caring and my family couldn't have wished for a safer loving place for my grandmother to be.
Thank you so much Colne House.
Thank you for your lovely review, I am so proud of the team at Colne House, their dedication to each other and the residents is above and beyond. Your grandmother has settled lovely and is a great character. We are pleased your family are able to relax knowing she is under our care, we look forward to seeing you when you next return to England.
Colne house is a warm, welcoming, extremely friendly home. We as a family are very impressed with my mother-in-law's care. All the staff are amazing! I am so happy I found Colne house. Thank you to all of you for your hard work.
Colne house is a warm, welcoming, extremely friendly home. We as a family are very impressed with my mother-in-law's care. All the staff are amazing! I am so happy I found Colne house. Thank you to all of you for your hard work.
Thank you for your kind words, we aim to make Colne House a home from home. The staff work hard to make sure they know every new resident before they arrive, by writing person centred care plans with the help of the family, enables us to know not just the general things but the little things that...
Thank you for your kind words, we aim to make Colne House a home from home. The staff work hard to make sure they know every new resident before they arrive, by writing person centred care plans with the help of the family, enables us to know not just the general things but the little things that make a difference to each individuals day. Mum is a tonic at Colne House and enjoys taking part in many activities.
Such a lovely place for my mum. She is very happy at Colne House and all the staff are so friendly, kind, and attentive to the residents and you can tell they all take pride in their work. It's always so beautifully presented and kept immaculate by the staff. A great care home, definitely...
Such a lovely place for my mum. She is very happy at Colne House and all the staff are so friendly, kind, and attentive to the residents and you can tell they all take pride in their work. It's always so beautifully presented and kept immaculate by the staff. A great care home, definitely recommended.
Thank you for your lovely review, we have a great team here at Colne who support each other in providing amazing care for all our residents. Your mum is such a glamorous lady and brings smiles to all around her.
My mother has been a resident for almost a decade, from the moment she entered until now, I can honestly say she has been more than simply cared for, she has been loved! I am constantly impressed with the care she receives, from staff old and new, the ethos of Colne is obviously something that is...
My mother has been a resident for almost a decade, from the moment she entered until now, I can honestly say she has been more than simply cared for, she has been loved! I am constantly impressed with the care she receives, from staff old and new, the ethos of Colne is obviously something that is impressed on new staff as they commence. I'm writing this in Colnes Conservatory looking out on the beautiful gardens, sitting next to my (sleeping) mother, relaxing and tranquil for the both of us. I cannot fault the staff, from the senior leadership, the carers through to the cleaners, admin, and facilities staff. An amazing home, full of love.
Thank you for your review, your mum is part of our team, she always makes sure we are doing what we should be doing, and reminds us when we are working too hard to take a break. A truly amazing lady who is cherished by all.
Colne House is in a beautiful setting. The atmosphere of the home is always very friendly and welcoming. All members of the staff team are wonderful with the residents and the families. It was a very difficult decision to move my father into care - but he couldn't be happier or better looked after....
Colne House is in a beautiful setting. The atmosphere of the home is always very friendly and welcoming. All members of the staff team are wonderful with the residents and the families. It was a very difficult decision to move my father into care - but he couldn't be happier or better looked after. The support and care of the staff, have made the challenge much easier.
Thank you for your kind words; the staff team at Colne House are amazing! Nothing is too much for them to make all residents feel at home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 April 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Colne House Care Home.
There are no upcoming events for Colne House Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Kingsley Healthcare Group
- 31 Jan 2025Recipient: Kingsley Healthcare Group
- 31 Jan 2024Recipient: Kingsley Healthcare Group
Accreditations
There are no accreditations posted yet for Colne House Care Home.
Meet the Team (5)

I had done domiciliary care earlier in my career and enjoyed it but was frustrated at not being able to spend enough time with the people I was...
I had done domiciliary care earlier in my career and enjoyed it but was frustrated at not being able to spend enough time with the people I was caring for. After a decade managing a children’s nursery in Germany she returned to the UK and was attracted to working at Colne House because of the beautiful building and grounds

I joined the Colne House team in March as Deputy Manager, having worked in the care sector for 11 years, both in care home settings and domiciliary...
I joined the Colne House team in March as Deputy Manager, having worked in the care sector for 11 years, both in care home settings and domiciliary care. I have developed a deep understanding of person-centred care and am particularly passionate about medication management; I have a strong background in supporting people living with dementia. After working in domiciliary care, I felt drawn back to a care home setting, wanting to be more involved in residents’ daily lives. Outside work, I enjoy horse riding, hiking and knitting.

I have worked at Colne House for over 10 years as a support worker & cover senior, and have now taken the role of hospitality, I am looking forward...
I have worked at Colne House for over 10 years as a support worker & cover senior, and have now taken the role of hospitality, I am looking forward to working with Victoria to achieve an outstanding rating. Colne House is a special place to work, the staff are very dedicated to their work and the residents love the family atmosphere. I enjoy socialising with my partner and friends on my days off, and volunteering at Colne for special events or taking residents on trips.

I worked in the motor industry before I joined the team at Colne House as Administrator three years ago and I really enjoy having the connection with...
I worked in the motor industry before I joined the team at Colne House as Administrator three years ago and I really enjoy having the connection with all the families, staff and residents. The staff and residents are amazing and I am proud to be part of this beautiful home. Living in the countryside is lovely, outside of work, I enjoy socialising and walking my sausage dogs at local parks. I always enjoy helping organise and volunteering at the events for the home.

I have always worked in events and hospitality before joining the team at Colne House. I am looking forward to spending quality time with all the...
I have always worked in events and hospitality before joining the team at Colne House. I am looking forward to spending quality time with all the residents and learning what they enjoy the most. The atmosphere here at Colne House is warm and calm. When I am on shift, I feel like I am spending time with my extended family rather than being at work.
My husband and I have three young children, so being patient and keeping them busy and entertained is one of my biggest qualities. As a family, we enjoy playing sports together, and we often travel to Spain to visit my family, as I am originally from Barcelona.
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