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Colne House Care Home

Station Road, Earls Colne, Colchester, Essex CO6 2LT
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Colne House Care Home, Colchester
Colne House Care Home, Colchester
Colne House Care Home, Colchester

Colne House Care Home is situated in the village of Earls Colne, and the Georgian building is set within spacious landscaped gardens with views of Colne Valley.

The care at Colne House places a special emphasis on Dementia and Mental health care, and also has skills to care for younger people with dementia in an annex adjacent to the main home.

The home cares for up to 38 people, and promotes...  

Care Provided by Colne House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,750£1,450 - £1,750
Residential Dementia Care£1,450 - £1,750£1,450 - £1,750

* Subject to assessment

Contact Colne House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Victoria Franklin(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (6)
  • Single Rooms with ensuite Wet Room (5)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Colne House Care Home Reviews (106)

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9.9

Colne House Care Home has a Review Score of 9.9 (9.898) out of 10, based on 60 reviews in the last 2 years. Over all time Colne House Care Home has 106 reviews.

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Showing 106 reviews matching selected criteria
Review from P F (Son of Resident) published on 31 July 2024 Submitted via Website
Overall Experience

Really wonderful staff and a beautiful home mother is very happy here. She has the most wonderful room with all her home comforts in there to make her feel like she is at home. There are lots of daily activities that keep mum busy.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your review, we have spoken about how we can improve and established the food and drink, manager and value for money should have been a 5 star and this was an error. We really appreciate your wonderful feedback, all residents enjoy your visit, you always make time to chat with others. Mum is loved by all members of staff and is a real character within the home.

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Review from Isabella M (Niece of Resident) published on 26 July 2024 Submitted via Website
Overall Experience
The care home has been truly wonderful they have given every inch of themselves and given my great aunt all of her needs. They are very caring and supportive.
When visiting they are all welcoming and all residents look very happy and well cared for.

The care home is very clean and well-presented.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you so very much for your lovely review, it was a pleasure to care for your great auntie.

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Review from R M (Wife of Resident) published on 26 July 2024 Submitted via Website
Overall Experience

The staff and cleanliness in Colne House is amazing. The care my husband receives can not be faulted in any way, it is wonderful. He has been here for over 2 years and I'm so glad that I have found it.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your lovely review, it is a pleasure to care for your loved one, you and your family always take time to join in our events and support all our ventures.

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Review from Sophie M (Great-Niece of Resident) published on 23 July 2024 Submitted via Website
Overall Experience

Such a lovely care home on beautiful grounds, all the staff were so kind and caring, and very friendly, the staff made us feel welcome when visiting, they looked after my great aunt so well, very clean place, with great food, activities. I would highly recommend to anyone looking at a care home for there family to choose this place great care.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you so very much for your kind words, Staff at Colne House pride themselves on providing great care. We are so pleased we were able to rehabilitate your Aunt, for her to return home.

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Review from E G (Granddaughter of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

I am a regular visitor to Colne House and the facility is just amazing. The staff are all so helpful, friendly, and caring, always going above and beyond. The atmosphere on all occasions is just so good. They put on a party for my Grandads 103rd birthday - nothing was too much trouble. Can't thank you all enough.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you so much for your kind words, we love providing special touches to our service. This event was lovely to cater to, and to see everyone enjoy themselves was so lovely to see.

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Review from S S (Friend of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

Excellent home, very well run. Very caring staff.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your lovely review, my staff works so hard to ensure our residents have the very best experiences.

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Review from W B (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience
Mum entered as a respite resident on Friday 12th. She felt immediately welcome and made part of the family and very good to Mum, which is a great comfort to Mum's family.

Wide variety of food and activities, we are pleased that Mum is settling in really well and feels at ease with the staff and residents at Colne House.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your review, we are so pleased Mum has settled so quickly. We look forward to seeing you on your next visit.

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Review from Samantha K (Daughter of Resident) published on 20 December 2023 Submitted via Postal Card
Overall Experience

Mum moved in on the 18th of September and has adjusted to living in 24-hour care admirably. The carers have got to know Mum's likes and dislikes and treat her with the greatest care. The Halloween party was extremely well organised with a notable amount of hard work put into it and was a great success.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your kind words. The staff at Colne House work extremely hard to provide great person-centred care for all our residents. We always work closely with our residents when preparing the menus to ensure there is something that everyone enjoys.

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Review from S B (Friend of Resident) published on 18 December 2023 Submitted via Postal Card
Overall Experience

Our friend seemed happy and looked well-dressed. The staff seemed friendly and caring. Our visit was a pleasant experience. We were given coffee, tea and biscuits. We went to see our friend's bedroom which looked cosy and comfortable.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

It is always lovely to see our residents and friends visit the home, My staff are very dedicated, and ensure everyone feels welcome. We look forward to seeing you again.

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Review from Tony W (Son of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

Over the last eight months, I feel my dad has been treated well and cared for kindly. The staff are always patient and friendly.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your review and your continued support for Colne House. We have a great team here who dedicate their time to ensure all our residents are supported in a very person-centred way.

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Review from Christine U (Sister of Resident) published on 11 August 2023 Submitted via Postal Card
Overall Experience

On arriving at Colne House, one is pleasantly surprised at how beautiful the surroundings are. The gardens are immaculate with a large patio area and lovely garden furniture. The house is spacious and clean and each resident's room is pleasing to the eye. Even the windows sparkle. My brother has been here a year now and I cannot over-emphasise how good the care is. The staff are very well qualified and friendly and cope with difficult problems in a calm and positive manner.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your review, we continuously strive to improve Colne House and the surrounding gardens. Staff are extremely dedicated to Colne House and all go above and beyond to ensure your loved ones are cared for in a person-centred way.

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Review from Roger L (Brother-in-law of Resident) published on 4 August 2023 Submitted via Postal Card
Overall Experience

Wow, what a wonderful place. The staff are lovely. The food appears to be really nice. It's very clean and well-maintained.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your lovely review, my staff pride themselves on the care they provide. We look forward to seeing you again soon.

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Review from Ann L (Brother of Resident) published on 4 August 2023 Submitted via Postal Card
Overall Experience

Every time we visit I am amazed at the staff, they are so caring and thoughtful. There always seems to be something going on to entertain everyone. The outside area is lovely to sit out and enjoy. If you have to come into a care home, I am sure you would be hard pushed to find anywhere better.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your review, we do have an amazing team here at Colne House, they are so very caring. We strive to continue to improve our home and amazing person-centred care.

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Review from Maureen P (Daughter of Resident) published on 26 July 2023 Submitted via Postal Card
Overall Experience

Mum has been at Colne House for three months. She has settled in so well, is happy, joins in all the activities offered and has made friends. I cannot praise the manager and her team enough. The care and dedication to all residents are excellent. The meals are wonderful and there is always a welcome cup of tea when visiting.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you, Mum has made a lovely addition to our family, she has made some lovely friends which has benefited both Mum and others.

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Review from Wendy T (Daughter of Resident) published on 20 July 2023 Submitted via Website
Overall Experience

Our mum become a resident of Colne House in June 23 which was a very tough decision to make. The house itself is amazing with beautiful grounds very clean and a happy place. We were invited to attend afternoon tea and events in order to get our mum used to the surroundings before she become a resident. This helped with the transition as Mum was already familiar with the home and felt welcomed from day one. The staff are very friendly and caring and provide the much-needed care and attention our mum needed. She has become involved with the activities which is amazing to see and appears very content indeed. We are so grateful to have found this wonderful home.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

We are so pleased you are happy with our home, we pride ourselves on going the extra mile to be person-centred, providing every opportunity for a smooth transition at this difficult time.

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Review from Gill M (Daughter of Resident) published on 3 July 2023 Submitted via Website
Overall Experience
There is nowhere else that compares with the compassion, kindness and love that my mum receives day and night from the carers and staff at Colne House.
We are blessed with an amazing team who support me and my family in every way.
Mum is surrounded by care that goes above and beyond in all areas.

We feel extremely lucky to have chosen the perfect setting for her. Each and every one of them should be recognised for their devotion.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for this lovely review, the team at Colne House is truly a special one.

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Review from Liz D (Daughter of Resident) published on 2 June 2023 Submitted via Website
Overall Experience

We are delighted with the care that Mum is receiving at Colne House as a resident. The manager who manages Colne House has been so warm, welcoming and helpful, she really made Mum’s move so straightforward. The manager and her wonderful team have made Mum feel at home so quickly and we are so pleased with how she has settled in. Nothing is ever too much trouble for the staff who are always so cheerful and engaging. The home is beautifully kept and so much care is taken with the garden, such a lovely area to sit in. Mum loves the activities, with trips to the garden centre, art sessions and prosecco Friday! The food is very good and Mum’s room is super and with help from the team, it is all to her taste. We feel so grateful to have found such a caring environment for our lovely mum. Thank you to the manager and her team.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

What a lovely review, thank you for taking the time to write this. Our team always go above and beyond to ensure you and your loved ones feel at home. Colne is an extension of our own homes, and we aim to make it as comfortable as possible for new residents to ensure a smooth transition. Mum has...  

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Review from Steve W (Son of Resident) published on 26 April 2023 Submitted via Postal Card
Overall Experience

Colne House is a good home. We visited several in the area before selecting Colne House. The environment is very pleasant, the building is characterful, bright and airy and has lovely grounds. The staff and management are truly amazing and seem to genuinely care about all residents. My only criticism is that for most of the year so far the lift has been broken and this despite best efforts from the staff has impacted the residents. A 20% price rise during this time was very poorly timed and commented on by many.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your response, Dad is a valued member of Colne House. Our staff work above and beyond to ensure all at Colne House are well cared for. Thank you for your patients and support during our challenging times.

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Review from Brian W (Brother of Resident) published on 20 April 2023 Submitted via Postal Card
Overall Experience

The impression of entering Colne House is of a well-managed, maintained and comfortable care home. The effort is made to care for residents and welcome visitors to the home. The decor and furnishings are of a very high standard and cannot be faulted, the decorations at Christmas were very professionally arranged. Residents are very happy with the surroundings and accommodated food provided.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

Thank you for your kind words, staff at Colne House show such care in everything they do, nothing is too much. Staff have stood together through challenging times to ensure our residents and home are well cared for. Thank you for your continued support, we are lucky to have such amazing families.

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Review from Martin I (Son of Resident) published on 3 April 2023 Submitted via Website
Overall Experience
Thank you for the very professional care of my mother and stepfather over the last 18 months. The staff are very caring and helpful always going the extra mile with their care. Colne House was welcoming always spotlessly clean and warm.

Thank you for all your help during a difficult time.

Reply from Victoria Franklin, Home Manager at Colne House Care Home

We are very proud of the care we provide at Colne House, and welcome all into our family. Thank you for your amazing support over the years, you will forever be in our hearts.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 April 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Colne House Care Home.

Meet the Team (5)

Victoria Franklin
Victoria FranklinJob Title:Home ManagerJoined: 2015

I had done domiciliary care earlier in my career and enjoyed it but was frustrated at not being able to spend enough time with the people I was caring for. After a decade managing a children’s nursery in Germany she returned to the UK and was attracted to working at Colne House because of the beautiful building and grounds

Camelia Pricope
Camelia PricopeJob Title:Deputy Manager

I joined the Colne House team in March as Deputy Manager, having worked in the care sector for 11 years, both in care home settings and domiciliary care. I have developed a deep understanding of person-centred care and am particularly passionate about medication management; I have a strong background in supporting people living with dementia. After working in domiciliary care, I felt drawn back to a care home setting, wanting to be more involved in residents’ daily lives. Outside work, I enjoy horse riding, hiking and knitting.

Erica Bowen
Erica BowenJob Title:Hospitality Manager

I have worked at Colne House for over 10 years as a support worker & cover senior, and have now taken the role of hospitality, I am looking forward to working with Victoria to achieve an outstanding rating. Colne House is a special place to work, the staff are very dedicated to their work and the residents love the family atmosphere. I enjoy socialising with my partner and friends on my days off, and volunteering at Colne for special events or taking residents on trips.

Jennifer Chambers
Jennifer ChambersJob Title:Administrator

I worked in the motor industry before I joined the team at Colne House as Administrator three years ago and I really enjoy having the connection with all the families, staff and residents. The staff and residents are amazing and I am proud to be part of this beautiful home. Living in the countryside is lovely, outside of work, I enjoy socialising and walking my sausage dogs at local parks. I always enjoy helping organise and volunteering at the events for the home.

Emma Gabara
Emma GabaraJob Title:Activities & Lifestyle Co-ordinator

I have always worked in events and hospitality before joining the team at Colne House. I am looking forward to spending quality time with all the residents and learning what they enjoy the most. The atmosphere here at Colne House is warm and calm. When I am on shift, I feel like I am spending time with my extended family rather than being at work.

My husband and I have three young children, so being patient and keeping them busy and entertained is one of my biggest qualities. As a family, we enjoy playing sports together, and we often travel to Spain to visit my family, as I am originally from Barcelona.

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