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New Copford Place Residential Care Home

London Road, Copford, Colchester, Essex CO6 1YR
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from the moment we first met the manager of this home, we knew that Mum would be in good handsMary R(Daughter of Resident/Service User)
New Copford Place Residential Care Home, Colchester
the staff spoil her rotten and have gone a long way to helping her settle in so wellKate L(Daughter of Resident/Service User)
New Copford Place Residential Care Home, Colchester
I know she had the happiest time of her life being looked after by New Copford PlaceKeith P(Son of Resident/Service User)
New Copford Place Residential Care Home, Colchester

New Copford Place care home specialises in residential care. Rooms are light and airy with TV and telephone points. A number of rooms have en suite facilities and some with separate bathroom facilities designed with ease of access and use.

Three lounges, a spacious dining room, gardens with a courtyard and sheltered seating area offer residents a choice of spaces to spend time in the company of fellow residents, visiting family...  

Care Provided by New Copford Place Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,520 - £1,720£1,672 - £1,892

Contact New Copford Place Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Daniel Sabau(Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (27)

Visiting

  • Follow Willow Park Road to arrive at main entrance

Parking

  • Parking available.

New Copford Place Residential Care Home Reviews (54)

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9.6

New Copford Place Residential Care Home has a Review Score of 9.6 (9.635) out of 10, based on 18 reviews in the last 2 years. Over all time New Copford Place Residential Care Home has 54 reviews.

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Showing 54 reviews matching selected criteria
Review from Kevin Y (Father-in-law of Resident) published on 13 July 2026 Submitted via Website
Overall Experience

My father in law had been a resident of New Copford Place Care Home for the last 2 years and I can not praise them enough. Other care homes that I've visited may look fantastic but looks can be deceiving. What makes New Copford Place stand out is the dedication and care they showed towards my father in law. As well as caring for the resident's physical needs you will often see staff engaged in activities with the residents or just chatting to them. Many care homes just don't have sufficient staff to provide the level of care that my father in law received. When my father had to visit the hospital a member of staff insisted on staying with him until my wife arrived. I can not recommend then enough.

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Review from Beverly A (Granddaughter of Resident) published on 30 June 2026 Submitted via Website
Overall Experience
Overall I am very happy with the care Mum receives. She seems happy to be at New Copford Place and the staff say she is a joy to look after. She has been a resident since July 2024 and is very settled.

When I have stayed for lunch the food has always been extremely good and the chefs all very attentive. When the home holds events for relatives to attend the catering and entertainment/activities are incredibly well organised and the food always delicious! The staff work very hard and are all extremely caring.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Dear Beverly, thank you for the your kind words, I will pass this onto the care team and the catering team :) It is a pleasure having your mum here with us, and we are all looking forward to more enjoyable time with her. Kind regards, Daniel

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Review from A H (Son of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Dad was previously in another care home nearer to us, but both dad and ourselves had concerns about his care at this location. This care home was part of a larger care company. Upon entering New Copford Place, both my wife and myself felt this warmth and the special touches around the home (my wife was a senior carer) before she retired. New Copford Place is a smaller, single level home with most of the staff having been there many years. We know dad has the very best of care now, both physically and emotionally. The food is also great, the dining room is like a restaurant.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for taking the time to submit this review, it is a pleasure having your dad here with us. Thank you for your appreciation and kind words, I will pass them on to the team; they will be pleased to hear them. Kind regards, Daniel

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Review from Lynn T (Daughter of Resident) published on 16 June 2026 Submitted via Website
Overall Experience

Mum has been in NCP for eight months now and it is clear she is settled and happy. This is down to the care and support she receives from EVERYONE at NCP. The regular updates from the Senior Carers which has just started is really useful, especially as my brother lives in the US, this update gives him a good perspective.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Dear Lynn, thank you for taking the time to write a review. I am pleased you are happy with the regular updates we send to the relatives. We always strive to increase the support we offer not just to our residents, but their families also. Kind regards, Daniel

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Review from Kim S (Son of Resident) published on 10 June 2026 Submitted via Website
Overall Experience
My experience of the care that my dad receives at New Copford Place Care Home is exemplary. My dad is now in his second year as a resident, the carers and support/ management team are very diligent, providing a safe and secure environment for all residents. The activities and entertainment providing the residents with stimulation and engagement.
The facilities are warm and comfortable with plenty of natural light, a very relaxed environment with attentive and engaging carers.
The management team are receptive to feedback and look to resolve any issues efficiently.
Many of the carers are long term serving staff providing continuity of care and contributing to reliving high standards of care in a happy environment.
Dad's room is very cosy and nicely set up to meet his needs, playing music from his LP collection and having a good old sing along.

Dad enjoys his food which is always a good sign

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Dear Kim, thank you for taking the time to write the review. It is a pleasure to have your dad here with us. He is quite a character and we enjoy having a sin-a-long and laugh with him. Thank you for your appreciation and kind words, I will pass them onto our staff. Kind regards, Daniel.

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Review from F S (Daughter of Resident) published on 16 January 2026 Submitted via Website
Overall Experience
Our mother has now been resident at New Copford Place for 2 years, during which time she has been lovingly looked after by a wonderful team of carers. These people make it a pleasure for us to visit and we have built up a lovely, friendly relationship with them all.
The excellent chef, who was in the kitchen when mum firstly arrived, moved on to pastures anew about a year ago and the food has definitely deteriorated since that time, which is a shame, but the food is still satisfactory.

Overall, we are very pleased that we chose New Copford Place for the next phase of our mum's life as we now know that she is receiving all the love and care that she deserves.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for taking the time to complete the review. The catering manager and I worked together and several changes were done in the last couple of months, which I hope they have been noticed. Also, thank you for the lovely words about our care team, I will let them know their work is noticed and appreciated. Kind regards, Daniel

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Review from Mark T (Respite Resident) published on 22 December 2025 Submitted via Website
Overall Experience

Daniel, the care manager, and his team were extremely helpful and supportive during the difficult process of getting my father into respite care. The home itself feels friendly and welcoming, nothing is too much trouble for the staff and it is good to see so many regular faces!

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you Mark for your lovely review, your dad is a pleasure to have here. We are always trying to help not just our residents but their families too as we know how difficult it can be. I will pass your kind words on to the staff team. Kind regards, the home manager

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Review from D S (Daughter of Resident) published on 22 December 2025 Submitted via Website
Overall Experience

This care home could not have welcomed mum more warmly. She has been a resident now for 2 years and during this time her care has always been at the forefront. The home itself is always lovely to visit at any time of the day. Staff are friendly and approachable. Always lots of activities to join in with or watch from the sides.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for the review and for your appreciation, our residents safety and well-being has always been a priority for us. I appreciate your kind words, and I will pass them on to the team. Kind regards, the home manager.

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Review from Sally A (Daughter of Resident) published on 18 September 2025 Submitted via Website
Overall Experience
The Staff are warm, caring, hardworking, kind, skilled and conscientious. They really know each Resident well.
They all work well together as a Team from the Administrator to the Housekeeping and Maintenance, Activities Lead and Caring Staff.
The grounds are lovely, well kept and used enthusiastically.
There are clear lines of accountability with the Shift Leaders being an accessible and efficient point of contact for Staff, Residents and Relatives alike as well as the Home Manager.
There is a stable core of regular Staff and Agency Staff use mostly seems to be small.

I have chosen this Care Home for both of my elderly relatives to live in and I feel happy with my choice.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Hi Sally, thank you so much for your lovely review. We truly appreciate your kind words and we are delighted to know the care and support we provide is making a positive difference. Feedback like yours means a great dela to our team. Kind regards, Daniel

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Review from A W (Son of Resident) published on 15 September 2025 Submitted via Website
Overall Experience

Nice home with a good atmosphere. The staff are very attentive and helpful to deal with any queries. The management team are also good and friendly, their support with health issues and medication has been excellent.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for taking the time to write a review and I'm glad you're happy with the support we provide here at New Copford Place. I'll pass your kind words to our staff team, I'm sure they'll be happy to know their work doesn't go unnoticed. Thank you, CHM

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Review from J N (Resident / Service User) published on 25 April 2025 Submitted via Postal Card
Overall Experience

New Copford Place is very tidy, clean and welcoming. The staff are very helpful, polite and friendly. I felt well looked after when I stayed there.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for your kind words, it was lovely to meet you and to have you staying with us. If you need any support again, we'll be glad to have you back any time. Kind regards, HM

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Review from r W (Son of Resident) published on 25 April 2025 Submitted via Website
Overall Experience

The staff are truly amazing, I no longer have to worry about my mothers welfare as I know she is in safe and caring hands. NCP always has a warm and friendly atmosphere when I visit, and the activities team do a splendid job of keeping things interesting during the day. Well done.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for the review and for your appreciation, our residents safety and well-being has always been a priority for us. I appreciate your kind words, and I will pass them on to the team. Kind regards, HM

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Review from Sally P (Daughter of Resident) published on 25 April 2025 Submitted via Website
Overall Experience

I am very happy with all aspects of my mothers care and facilities in Copford Place, I do know that she has always been very happy staying within this home for the period of at least the last seven years, and therefore I feel a lot of gratitude because I know that she is very well cared for.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for the your kind words, I will pass this onto the staff :) It is a pleasure having your mum here with us, and we are all looking forward to more enjoyable time with her. Kind regards, HM

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Review from Doris B (Resident / Service User) published on 18 December 2024 Submitted via Postal Card
Overall Experience

I met some nice people there. I helped to make a Christmas cake. It was nice to share meals with other people. Slept very well. My relatives were able to come and visit me. It was lovely and warm in the home. Saw squirrels out of the window. I had my nails and hair done and that was a nice experience. I would like to stay again when my daughter goes on holiday.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you so much for taking the time to write this review. We loved having you staying with us and I'm glad you had a nice time. I'll pass your kind words to the staff team also and we will be more than happy to see you again whenever you need us. Kind regards, Care Home Manager

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Review from D W (Daughter of Resident) published on 25 November 2024 Submitted via Postal Card
Overall Experience

My mother recently spent three weeks respite in New Copford Place. My brother and I were very impressed by the warm welcome we received from the moment we made contact by phone. The home has a calm atmosphere with light, spacious areas for relaxing and taking part in activities. The dining room is delightful with fresh flowers on each table. The staff were all professional, friendly and helpful. Although my mother decided not to stay (she wasn't ready) we would not hesitate in choosing New Copford Place for her to stay permanently.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for your kind words, it was a pleasure to have your mum with us. I will pass your compliments to the staff members and we're looking forward to see you and your mum again if needed. Kind regards, Care Home Manager

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Review from C H (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card
Overall Experience
What a find! We needed some respite care for our Mum and found the care welcome, cheerfulness and cleanliness incredible.
Always a smile and a can-do attitude. Mum was sorry to leave as she had become very fond of everyone- staff and residents.
Mum's TV never worked well but that is our only negative.

Thank you New Copford Place for being there when we and Mum needed you. Our thanks to everyone, especially the budgie!

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for your review. It was a pleasure having your mum here with us and we miss her. We'll be here for you and your mum anytime you need us. Thank you for your appreciation and kind words, I will pass them on to our staff. Kind regards, Care Home Manager.

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Review from P B (Son of Resident) published on 31 October 2024 Submitted via Postal Card
Overall Experience
You invited us to look around, we had a wonderful lunch and Dad really felt at home, everywhere was clean and fresh and the staff was very friendly. The decision to book was easy!
From day 1 Dad enjoyed that everyone called him by his first name. During his stay, we spoke with him frequently and family members visited - he said he was being well looked after, had good food, friendly helpful staff, with a real 'homely' feel. Everyone commented on how clean and fresh the home was. His own room was great with a nice bathroom and comfortable bed.
There were no issues with taking him out temporarily during the day for family visits and he certainly enjoyed his 'wee dram' in the evenings. He really enjoyed being able to sit in the courtyard on sunny days. He said it was nice to be able to walk in the gardens and nice having a mix of TV and quiet rooms.

Should the need arise in the future, there will be no need to look around. New Copford Place will be our immediate, preferred first choice. Thank you and well done all.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for taking the time to submit this review. It was a pleasure having your dad here with us, we'll be glad to welcome him any time you need us. Thank you for your appreciation and kind words, I will pass them on to the team; they will be pleased to hear them. Kind regards.

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Review from Stephanie F (Daughter of Resident) published on 13 September 2024 Submitted via Website
Overall Experience
My dad has Alzheimer's and had two weeks of respite care while I went away. He was well cared for and seemed much better for having company all the time. I was pleased with his respite care there so moved Dad in there permanently. He has been there for two months and I'm so glad. Again he is well cared for by lovely staff. He has joined in with activities and has been out and about on trips. He does have days where due to his dementia he doesn't understand why he is there but staff give lots of reassurance to him and I can clearly see how much they care for him and all their residents.
All staff are lovely; they keep me well informed and as a family, we are always welcomed in with a smile and friendly chat.
On a personal level, I have found the support from everybody to be fantastic; it can be hard to see someone with Alzheimer's and upsetting at times, but everybody has been so kind and supported me as well.

I personally cannot recommend this care home enough.

Reply from Joy Clark, Office Manager at New Copford Place Residential Care Home

Thank you Stephanie for your lovely review, your dad is a pleasure to have here. I will pass your kind words on to the staff team. Thank you.

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Review from B K (Daughter-in-law of Resident) published on 19 March 2024 Submitted via Website
Overall Experience

Satisfied with the care provided. The staff are attentive and treat residents with respect and dignity. The rooms are a little small, but the overall look and feel of the home generally is comfortable and welcoming.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for your review. Our residents and their families are at the core of everything we do and I am glad that's noticed and appreciated. Kind regards, Care Home Manager.

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Review from Valerie G (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience
I was completely satisfied with my experience getting respite care for my mum in New Copford Place. The home is clean and well-maintained with an excellent layout round a courtyard with small lounges and lots of light which makes it a delightful building to visit.

All the staff, including the manager, cannot be faulted for the kindness and care they show towards the residents, and the whole atmosphere in the place is friendly and welcoming. They were so good with my mum and I would definitely recommend this home.

Reply from Daniel Sabau, Care Home Manager at New Copford Place Residential Care Home

Thank you for your review. It was a pleasure having your mum here with us. Thank you for your appreciation and kind words, I will pass them to our staff. Kind regards

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (12) & Events (1)

News
  • 15 Jun 2026

    Friends of the Elderly, has been selected to appear in a new publication entitled Monarchy and Democracy: A History of Leadership. An official History of Parliament project. This landmark book,...

  • 08 Jun 2026

    To mark this year’s National Biscuit Day, the residents and care team at New Copford Place, our Colchester-based residential care home, have been talking about their favourite biscuits and answering...

  • 01 Jun 2026

    The residents and care team at New Copford Place, our Colchester-based residential care home, are looking forward to welcoming their families, friends and members of the local community to join...

Upcoming Events

Awards / Recognitions (2)

Meet the Team (1)

Daniel Sabau
Daniel SabauJob Title:Manager

“I have worked in the Care Sector since 2012. After beginning my career in care, I quickly realised that I was making a positive change in the lives of those people I looked after, which is so rewarding and something no other job was – and still is – able to provide.

I have been with Friends of the Elderly for nearly three years, becoming the Care Home Manager at New Copford Place in August 2020. I have a great team and we work closely together to ensure each resident is supported, inspired and receives the highest level of bespoke care which is tailored to their individual needs.

Our wide and varied activities programme is created through listening to our residents’ preferences, likes, hobbies and interests as making a positive difference in all our residents’ lives is at the heart of all we do, every day. All the Team gets involved and I’ve even been known to join in with the singing and dancing sessions.

The best thing about being the Care Home Manager at New Copford Place is seeing our residents smiling, as it makes me feel that I have, in some small way, contributed a little bit to that smile.”

Frequently Asked Questions about New Copford Place Residential Care Home

What types of Care is New Copford Place Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does New Copford Place Residential Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at New Copford Place Residential Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is New Copford Place Residential Care Home to the centre of Colchester?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Copford Place Residential Care Home to verify any information. View our terms and conditions. New Copford Place Residential Care Home has an Enhanced Service -more info.