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- New Copford Place Residential Care Home

from the moment we first met the manager of this home, we knew that Mum would be in good handsMary R(Daughter of Resident/Service User)

the staff spoil her rotten and have gone a long way to helping her settle in so wellKate L(Daughter of Resident/Service User)

I know she had the happiest time of her life being looked after by New Copford PlaceKeith P(Son of Resident/Service User)

from the moment we first met the manager of this home, we knew that Mum would be in good handsMary R(Daughter of Resident/Service User)

the staff spoil her rotten and have gone a long way to helping her settle in so wellKate L(Daughter of Resident/Service User)

I know she had the happiest time of her life being looked after by New Copford PlaceKeith P(Son of Resident/Service User)

New Copford Place care home specialises in residential care. Rooms are light and airy with TV and telephone points. A number of rooms have en suite facilities and some with separate bathroom facilities designed with ease of access and use.
Three lounges, a spacious dining room, gardens with a courtyard and sheltered seating area offer residents a choice of spaces to spend time in the company of fellow residents, visiting family...
Care Provided by New Copford Place Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact New Copford Place Residential Care Home for full pricing details and T&Cs.
Contact New Copford Place Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Friends of the Elderly
- Voluntary / Not for Profit Owned
Person in charge
- Daniel Sabau(Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1980
- Last Refurbishment: 2025
- Number of floors: 1
Room Information
- Single Rooms (27)
Visiting
- Follow Willow Park Road to arrive at main entrance
Parking
- Parking available.
New Copford Place Residential Care Home Reviews (54)
New Copford Place Residential Care Home has a Review Score of 9.6 (9.635) out of 10, based on 18 reviews in the last 2 years.
Over all time New Copford Place Residential Care Home has 54 reviews.
The home is well run and is providing a lovely caring environment for my mother. There are usually an adequate level of care staff and great efforts are made by most to engage with the residents in a kind and timely manner. There is a weekly changing schedule of activities and outings are planned. The home is well laid out with 'wings' of 9 ensuite bedrooms, and a lounge for each. Central to this is a very inviting dining room. The gardens and peace surrounding the home are a treat. The food is appetising, homely and a good variety is provided. Also, the catering staff are flexible. New Copford Place is kept very clean and presentable. All in all, it is hard to find fault; except maybe the slightly ageing carpet could be changed !!
Thank you for your review Margaret, the carpet has been placed in the costings for the 2019 budget, with some gentle persuasion from myself! It's a pleasure having Mum here at the home. Review appreciated, thanks again. Donna
I visited my aunt over the Christmas period and was very impressed by New Copford Place. The home was decorated beautifully and everyone was very welcoming. I stayed for lunch which was all home cooked and beautifully presented. Staff were professional at all times and my Aunt is very happy there. There was a wide range of activities going on throughout December including a trip to the Pantomime, well done to everyone at New Copford Place, a great home.
Thank you Julie, Christmas was a very lovely time had by all. Many thanks
My stepmother has been a resident since April 2014. She has always been treated with compassion and friendliness. She passed away 6th November in the home. I cannot praise the staff enough. They treated her with great care during her end of life. They also treated us well. A lovely friendly caring place to be.
The home is bright, attractively laid out with a central garden courtyard and Mum can also retire to her room to watch television, do jigsaw puzzles, or read if she wants to.
She looks physically more well now than she has for some time, she has her confidence back and is walking with an aid much further than she was and staff are kind and patient.
This is a very good care home.
The activities are varied and can be inclusive if the residents desire. The food is excellent with good variety. The place is kept clean and has a good atmosphere.
Happy with the quality of staff, however concerned insufficient night cover for residents. Issues raised with the new manager have been dealt with in general. Time will tell with regard to the new management for daily activities!!!
New Copford Place is a well appointed beautifully laid out care home. There are three lounges with TV, bookshelves, puzzles, crafts and fresh flowers. Management, staff and carers are friendly and helpful and it is a safe and warm environment.
An excellent small home. Much less impersonal than others that we viewed. Very satisfied.
My mother has been a resident of New Copford Place for over five years now and I have been more than satisfied with the care that she has received during this time.
Over the years the staff have come to understand the 'idiosyncrasies' that a 98-year-old is entitled to have and although not admitted very often, she does know that she is in a good place.
After a recent spell in hospital with a combination of problems including sepsis (which was spotted very quickly by the carers), everyone made it abundantly clear how happy they were to see her back and she has responded accordingly.
A recent residential review by Essex County Council concluded that the care and support provided met all my mother's needs and she was described as being in 'very good spirits'
More than that, I could not ask!
I am very pleased with the care my mother has received at New Copford Place. The staff are excellent and she is well looked after.
A friendly, amazingly welcoming home where my grandma is extremely happy and well entertained as well as cared for. Friends and relatives are warmly welcomed at any time and various activities are arranged to include friends and family too. All on one level, this home allows residents to be continually in view of staff, the food is fabulous as are the gardens. Various levels of ability and disability are catered for.
There are many activities for the residents which my father enjoys. He regards it as his home and is very happy there.
Thank you for your kind review Will- It is a pleasure having your dad here with us.
Lovely homely feel and staff and management are very approachable. We found that they were always at hand for any queries and made sure there was always something exciting happening within the home. I would recommend this home to everyone!!
Thank you, Lucy- Appreciated :)
The home arranges lots of activities, for those that wish to take part and last weekend we had a BBQ for residents and families. Nothing is too much trouble for the staff, they are caring and respectful and I never have any qualms about leaving Mum there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (1)
- 15 Jun 2026
Friends of the Elderly, has been selected to appear in a new publication entitled Monarchy and Democracy: A History of Leadership. An official History of Parliament project. This landmark book,...
- 08 Jun 2026
To mark this year’s National Biscuit Day, the residents and care team at New Copford Place, our Colchester-based residential care home, have been talking about their favourite biscuits and answering...
- 01 Jun 2026
The residents and care team at New Copford Place, our Colchester-based residential care home, are looking forward to welcoming their families, friends and members of the local community to join...
- 07 Aug 2026Organiser: New Copford Place Residential Care Home
Awards / Recognitions (2)
- 07 Dec 2023Recipient: Friends of the Elderly
- 01 Dec 2022Recipient: Friends of the Elderly
Meet the Team (1)

“I have worked in the Care Sector since 2012. After beginning my career in care, I quickly realised that I was making a positive change in the lives of those people I looked after, which is so rewarding and something no other job was – and still is – able to provide.
I have been with Friends of the Elderly for nearly three years, becoming the Care Home Manager at New Copford Place in August 2020. I have a great team and we work closely together to ensure each resident is supported, inspired and receives the highest level of bespoke care which is tailored to their individual needs.
Our wide and varied activities programme is created through listening to our residents’ preferences, likes, hobbies and interests as making a positive difference in all our residents’ lives is at the heart of all we do, every day. All the Team gets involved and I’ve even been known to join in with the singing and dancing sessions.
The best thing about being the Care Home Manager at New Copford Place is seeing our residents smiling, as it makes me feel that I have, in some small way, contributed a little bit to that smile.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Copford Place Residential Care Home to verify any information. View our terms and conditions. New Copford Place Residential Care Home has an Enhanced Service -more info.