New Copford Place Residential Care Home

London Road, Copford, Colchester CO6 1YR
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9.6 47 Reviews
  • New Copford Place Residential Care Home, Colchester
New Copford Place care home specialises in residential care. Rooms are light and airy with TV and telephone points. A number of rooms have en suite facilities and some with separate bathroom facilities designed with ease of access and use.

Three lounges, a spacious dining room, gardens with a courtyard and sheltered seating area offer residents a choice of spaces to spend time in the company of fellow residents, visiting family and friends, or, if preferred residents can relax alone.

The dedicated care team at New Copford Place understands that every resident is different. Care planning is personalised and centred on each individual resident's needs, coupled with this, the relaxed and informal environment of New Copford Place makes New Copford Place home from home for residents, families and friends alike.

Respite care packages are also available at New Copford Place for people who need everyday care and support when their own carers need a respite break themselves, or for people who need extra care and support during a recuperation period after an illness or hospital discharge.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1465 – £1655
  • RESPITE Self-Funded Residential Care: £1611 – £1821

These prices are only a guideline, please contact New Copford Place Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Daniel Sabau (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1980
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (27)

Visiting

  • Follow Willow Park Road to arrive at main entrance

Parking

  • Parking available.

New Copford Place Residential Care Home Reviews (47)

9.6

New Copford Place Residential Care Home has a Review Score of 9.6 (9.552) out of 10, based on 17 reviews in the last 2 years.
Over all time New Copford Place Residential Care Home has 47 reviews.

Overall Experience
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Date Published
  • 47
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Reviewer Connection to New Copford Place Residential Care Home
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Total of 47, showing 41-47
Review from S S (Nephew of Resident) published on 4 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent small home. Much less impersonal than others that we viewed. Very satisfied.
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Review from Pete W (Son of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of New Copford Place for over five years now and I have been more than satisfied with the care that she has received during this time.


Over the years the staff have come to understand the 'idiosyncrasies' that a 98-year-old is entitled to have and although not admitted

very often, she does know that she is in a good place.


After a recent spell in hospital with a combination of problems including sepsis (which was spotted very quickly by the carers), everyone made it abundantly clear how happy they were to see her back and she has responded accordingly.


A recent residential review by Essex County Council concluded that the care and support provided met all my mother's needs and she was described as being in 'very good spirits'


More than that, I could not ask!

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Review from D S (Son of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care my mother has received at New Copford Place. The staff are excellent and she is well looked after.
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Review from Nicola F (Granddaughter of Resident) published on 13 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly, amazingly welcoming home where my grandma is extremely happy and well entertained as well as cared for. Friends and relatives are warmly welcomed at any time and various activities are arranged to include friends and family too. All on one level, this home allows residents to be continually
in view of staff, the food is fabulous as are the gardens. Various levels of ability and disability are catered for.
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Review from Will W (Son of Resident) published on 9 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been a resident in this home for over 5 years now and has always been extremely happy here. As his Parkinson's disease has advanced, the care given has been adapted accordingly. The management and carers are extremely caring and compassionate. My son recently got married and as the event
was about an hour away we were doubtful we could manage to get my father there. Once I'd mentioned this to the manager of the home, it was all organised within a day or so. Transport was arranged and a carer came with my Dad so he could attend and enjoy the occasion of his grandson's wedding.
There are many activities for the residents which my father enjoys. He regards it as his home and is very happy there.
Reply from Donna Owen, Manager at New Copford Place Residential Care Home

Thank you for your kind review Will- It is a pleasure having your dad here with us.

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Review from Lucy (Granddaughter of Resident) published on 8 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely homely feel and staff and management are very approachable. We found that they were always at hand for any queries and made sure there was always something exciting happening within the home. I would recommend this home to everyone!!
Reply from Donna Owen, Manager at New Copford Place Residential Care Home

Thank you, Lucy- Appreciated :)

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Review from Gill P (Daughter of Resident) published on 6 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 96-year-old Mum has been a resident at New Copford Place for nearly 3 Years. She is in a lovely room overlooking a pleasant garden, which is full of wildlife.
The home arranges lots of activities, for those that wish to take part and last weekend we had a BBQ for residents and families. Nothing
is too much trouble for the staff, they are caring and respectful and I never have any qualms about leaving Mum there.
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Current Review Score: 9.6 (9.552)

Overview of Review Score

The Review Score of 9.6 (9.552) out of 10 for New Copford Place Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.552 for New Copford Place Residential Care Home is calculated as follows: ( (129 Excellents x 5) + (54 Goods x 4) + (18 Satisfactorys x 3) ) ÷ 201 Ratings = 4.552
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for New Copford Place Residential Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Daniel

Daniel Sabau

Job Title: Manager

“I have worked in the Care Sector since 2012. After beginning my career in care, I quickly realised that I was making a positive change in the lives of those people I looked after, which is so rewarding and something no other job was – and still is – able to provide.


I have been with Friends of the Elderly for nearly three years, becoming the Care Home Manager at New Copford Place in August 2020. I have a great team and we work closely together to ensure each resident is supported, inspired and receives the highest level of bespoke care which is tailored to their individual needs.


Our wide and varied activities programme is created through listening to our residents’ preferences, likes, hobbies and interests as making a positive difference in all our residents’ lives is at the heart of all we do, every day. All the Team gets involved and I’ve even been known to join in with the singing and dancing sessions.


The best thing about being the Care Home Manager at New Copford Place is seeing our residents smiling, as it makes me feel that I have, in some small way, contributed a little bit to that smile.”

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