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Hargrave House

103 Cambridge Road, Stansted Mountfitchet, Essex CM24 8BY
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Hargrave House, Stansted Mountfitchet
Hargrave House, Stansted Mountfitchet
Hargrave House, Stansted Mountfitchet

Hargrave House is an original listed building dating back to the late 1800s, in the Jacobean style with Gothic touches, set in three acres of grounds, and with a newer purpose-built addition. It is is part of the Birchstone Care group that aspires to provide the very best residential care in beautiful hotel-style surrounds.

The care home has 58 ensuite bedrooms, with TV and Telephone points and WIFI access, and is...  

Care Provided by Hargrave House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.

Contact Hargrave House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Shelley Sidhu (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (52)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (6)
  • Couples/Companion Rooms with ensuite Wet Room (3)

Visiting

  • Hargrave House welcomes visitors at any time. However, if you would like a tour, it is preferable to arrange this beforehand to ensure that a member of staff will be present to answer any questions.

Parking

  • Free parking is readily available on site

Hargrave House Reviews (50)

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9.4

Hargrave House has a Review Score of 9.4 (9.418) out of 10, based on 15 reviews in the last 2 years. Over all time Hargrave House has 50 reviews.

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Review from Colin (Son of Resident) published on 30 September 2019 Submitted via Website
Overall Experience
Race night 27th September 2019.
Lovely evening, thanks to all the staff.

Shame there wasn't enough fizzy drink to go around.

Reply from Luke Sargeant, Operations Director at Hargrave House

Thanks for taking the time to leave us a review. We'll make sure there are more provisions for our next event.

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Review from Heather (Daughter of Resident) published on 20 August 2019 Submitted via Website
Overall Experience

The staff are caring, compassionate, kind and understanding. They treat each resident with respect and a willing smile.

The home itself is clean and bright with attention to making it a home from home for the residents which is especially important for those with dementia. My father found it very comfortable and the quality of the room he used was like his own.

I have recommended Hargrave House to a number of my contacts in the dementia carers group I attend and cannot praise the staff enough.

Reply from Luke Sargeant, Operations Director at Hargrave House

Many thanks for taking the time to leave us a review. The staff are extremely proud to receive such feedback and we are so glad that you and your family are happy with our service.

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Review from Helen (Daughter of Resident) published on 5 August 2019 Submitted via Website
Overall Experience

I have always found the staff to be very caring and attentive to my mother and she Is looked after extremely well. The home is very attractive, kept clean and nicely decorated.

Reply from Luke Sargeant, Operations Director at Hargrave House

Many thanks for taking the time to leave us your review, it is very much appreciated and we look forward to seeing you again soon.

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Review from Marion Y (Daughter of Resident) published on 12 July 2017 Submitted via Website
Overall Experience

My mother is generally contented and relaxed at Hargrave House. Good routines have been established that have helped her settle. Most staff are helpful and listen carefully to requests and needs. She enjoys the activity that occurs even if she does not fully participate. My mother appreciates the food, snacks and drinks that are provided and I am able to share valuable time with my Mum. Many thanks to those who work hard to help such vulnerable people.

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Review from Richard (Son of Resident) published on 10 July 2017 Submitted via Website
Overall Experience

Generally, the service is very good and it is very well managed. My only complaint so far is the room is fairly small and some (particular) staff can be quite short/sharp in response to my Mother's requests, although I do understand it is a difficult task.

Reply from Carol Tubby, Registered Manager at Hargrave House

Thank you for your honest review of our service. We were unaware of these issues as you had not reported them to me, however, after our recent discussion we found that your safety concerns came about from your belief that other residents had entered your mother's room when she was at lunch. To...  

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Review from Elaine S (Daughter of Resident) published on 7 July 2017 Submitted via Website
Overall Experience

Hargrave House is a lovely place for elderly people to reside in. The cleanliness is unsurpassable, and the rooms are tastefully decorated. There is always something going on which the residents are encouraged to participate in and the staff are very helpful and kind. They take them on outings which is nice . Nothing is too much trouble for the staff to make the residents feel like they are part of a community. It makes people happy to leave members of their family there.

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Review from Mrs H D (Daughter of Resident) published on 6 July 2017 Submitted via Website
Overall Experience

My mother has only been at Hargrave House for a short while but so far I am very happy with the way ALL the staff have cared for my mother & have responded to her various needs & demands. My mother adores all the carers, they are very smiley, kind & responsive, & everybody has helped her in getting through the very difficult early stages of going into a home. My mother's room is an absolute delight; the attention to detail in the decor throughout the entire home makes 100% difference; it feels a 'happy' place to walk into, & as much as is possible, much like a home.

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Review from Janet A (Son of Resident) published on 6 July 2017 Submitted via Website
Overall Experience
Had a lot of support for our mum who has been quite hard to deal with alot of the time. The home has stuck with mum even when showing some aggression at times . When I look around the home I see how clean and decorated to a very high standard . Makes you feel very relaxed when you arrive , always able to help yourself to a cup of tea . Staff are always very friendly and approachable to ask a question . The staff keep us informed if anything happens to our mum and deal with any problems .

Felt very lucky that mum was able to gain a place at the home .

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Review from Sarah (Daughter of Resident) published on 5 July 2017 Submitted via Website
Overall Experience

Very pleased with the care home, mum is very happy here. Food is excellent, I know this because she is eating, which she did not do at her last care home.

Would be nice if my mother had a bigger room on the ground floor but I assume everyone asks for this!

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Review from Geoff B (Friend of Resident) published on 8 September 2016 Submitted via Website
Overall Experience

My oldest and dearest friend, who is a resident, and her family tell me they are very happy that she is in such a fine care home (as I am). The staff I have spoken to are most friendly and courteous and it is obvious that they are very fond of my friend. Thank you for looking after her who I have known since 1965 !! We are the same age! Yours most sincerely.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 22 Oct 2025

    It’s always with huge sadness that care homes say goodbye to residents who have passed away. This year, for the first time, Hargrave House care home in Stansted Mountfitchet, Essex,...

  • 01 Sep 2025

    Former members of the Armed Forces at Hargrave House care home in Stansted Mountfitchet, Essex, will benefit from enhanced person-centred care and support now that the care home has achieved...

  • 14 May 2025

    Residents and staff at Hargrave House care home in Stansted Mountfitchet enjoyed a sumptuous tea party to celebrate VE Day 80 and were entertained by a ukelele band, who played...

Upcoming Events

There are no upcoming events for Hargrave House.

Awards / Recognitions (3)

  • 30 Oct 2025Recipient: Birchstone Care
  • 27 Sep 2024Recipient: Birchstone Care
  • 17 May 2024Recipient: Birchstone Care

Accreditations

There are no accreditations posted yet for Hargrave House.

Meet the Team (1)

Shelley Sidhu
Shelley SidhuJob Title:Registered ManagerJoined: 2015

Shelley’s journey in the care sector began at 17, aiming to gain experience in patient care for a potential career as a drama therapist. However, her passion for caregiving led her to continue in the field for 17 years.

Starting as an agency carer, Shelley steadily advanced to deputy Manager at Waterbeach Lodge through her dedicated work and experience. Her primary focus is on ensuring the daily well-being of residents, a commitment she has carried through her tenure at Waterbeach Lodge for 10 years before joining Hargrave House in March 2024 as the Manager. She is deeply dedicated to providing a safe, well-led, and responsive service to residents and their relatives, finding immense satisfaction in making a positive difference in people’s lives.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hargrave House to verify any information. View our terms and conditions. Hargrave House has an Enhanced Service -more info.