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Heron Court

198 Brentwood Road, Herongate, Brentwood, Essex CM13 3PN
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Heron Court, Brentwood
Heron Court, Brentwood
Heron Court, Brentwood

Heron Court is a listed building full of charm and character. Its impressive front door waits to open you to welcome you into its warmth and friendliness. The gardens are lush and green and offer space to walk or sit quietly and enjoy the day and especially the warmth of summer.

Although not a modern building it provides all the comforts of home, good food, good company, and friendly staff. There...  

Care Provided by Heron Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,550From £1,650

Contact Heron Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carly Whipps(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (2)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Heron Court Reviews (97)

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9.9

Heron Court has a Review Score of 9.9 (9.892) out of 10, based on 24 reviews in the last 2 years. Over all time Heron Court has 97 reviews.

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Showing 97 reviews matching selected criteria
Review from D W (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card
Overall Experience
This home is excellent, all the staff are lovely and very caring. Nothing you ask is too much trouble.

My mum is very happy here and we would highly recommend Heron Court.

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Review from Clive E (Son of Resident) published on 8 May 2017 Submitted via Website
Overall Experience

I cannot adequately express my thanks to the staff at Heron Court for the care that they gave my mother as a resident during the last 16 months of her life. On every visit, we found her clean, well dressed, well fed and well looked after. The care went way beyond what could reasonably be expected and with some of the staff, she was virtually adopted as a surrogate granny and loved. I worked in the NHS in the seventies and visited many state-run elderly care homes. They all had the same appearance, atmosphere and smell; not so Heron Court. At Heron Court, when you walk through the front door, the first thing that hits you is a clean smell often mingling with the smell of a roast dinner. Mum's room was spotless, as was she and any little 'accidents' were dealt with immediately and with dignity. The staff took it all in their stride and continued to treat her with respect and dignity regardless of whatever had occurred. I cannot praise them highly enough, nor express my thanks sufficiently.

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Review from Rebecca M (Granddaughter of Resident) published on 9 August 2016 Submitted via Postal Card
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A very lovely home. Staff are very caring and look after my Nan brilliantly. She seems very comfortable here and happy. Would recommend this home to anyone looking for a place for their family member.

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Review from Sue S (Daughter of Resident) published on 27 July 2016 Submitted via Postal Card
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Mum is really happy here. The staff are lovely to her and to us and all really caring.

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Review from Kenneth C (Resident / Service User) published on 4 May 2016 Submitted via Postal Card
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I like living here at Heron Court. I enjoy my meals, enjoy the activities. Enjoy my room decorated to my liking.

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Review from P C (Daughter of Resident) published on 29 April 2016 Submitted via Postal Card
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My mother has been here for 4 years. We are so pleased with the care my mother gets here.

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Review from Nigel J (Son of Resident) published on 21 March 2016 Submitted via Postal Card
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Mother admitted with dementia but knowledgeable about what was going on. Staff are fabulous and my mother is pleased to see them all. She can be difficult and they addressed both her physical and mental problems with care and compassion. I am a very relieved son, after visiting over 20 homes i feel i have picked something special as a bonus it also does not smell.

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Review from Elaine W (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card
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Mum has been a resident since the 9th of December. Caring, understanding and professional care staff and management. Spotlessly clean with no nasty aromas!! Official agencies ie. doctor, put in place in first few days. Medication review all but immediately Mum happy, well cared for, well fed and refreshed. Company and activities in friendly surroundings. Very happy with Heron Court and all of the staff.

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Review from Nigel T (Son of Resident) published on 19 January 2016 Submitted via Postal Card
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A good home, very pleased with the staff, clean and tidy. My mother is well looked after overall, and we are always welcome.

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Review from GLynis W (Daughter of Resident) published on 19 January 2016 Submitted via Postal Card
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The home is run so well. The staff are so friendly and helpful. We are always offered drinks when we arrive. They look after my mother so well, very thoughtful at all times. The home is always very clean and tidy. My mother always enjoys her food and her room is kept clean. I would recommend this home to anyone!

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Review from A F (Resident / Service User) published on 18 January 2016 Submitted via Postal Card
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I like living at Heron Court as its a cosy home, staff are kind and very helpful. I like all my meals- hot and good choice of menu. I have lovely bedroom which is decorated to my liking.

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Review from B F (Resident / Service User) published on 18 January 2016 Submitted via Postal Card
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Staff are nice. Food is pretty good. Garden is beautiful.

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Review from P C (Son-in-law of Resident) published on 18 January 2016 Submitted via Postal Card
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My mother in law is taken care of by a very caring home.

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Review from W W (Resident / Service User) published on 18 January 2016 Submitted via Postal Card
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I like all staff, food is good and hot. The home is clean, excellent all around.

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Review from R S (Resident / Service User) published on 11 January 2016 Submitted via Postal Card
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I have been happy being a resident here.

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Review from I D (Niece of Resident) published on 11 January 2016 Submitted via Postal Card
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My aunt is in Heron Court I have visited occasionally. The home is always clean, tidy and my aunt is always clean and tidy. She appears happy considering health situations.

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Review from V A (Niece of Resident) published on 11 January 2016 Submitted via Postal Card
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Staff seems very happy, welcoming and helpful.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 May 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (14) & Events (0)

News
  • 04 Aug 2026

    The People's Gallery once again welcomed visitors as Runwood Homes and Sanders Senior Living proudly hosted the third annual 'No Art Without Heart' Art Exhibition. The much-loved event showcased an...

  • 13 Jul 2026

    Residents at Heron Court enjoyed a wonderful garden picnic on 19 June, bringing the feeling of a traditional day out in the park into their own community. The event was...

  • 15 May 2026

    Heron Court Care Home, part of the Runwood Homes Group, residents, families, and team members came together on Friday 7 May to commemorate VE Day through a heartfelt remembrance event...

Upcoming Events

There are no upcoming events for Heron Court.

Awards / Recognitions (11)

  • 30 Jan 2026Recipient: Runwood Homes Ltd
  • 31 Jan 2025Recipient: Runwood Homes Ltd
  • 31 Jan 2024Recipient: Runwood Homes Ltd

Accreditations

There are no accreditations posted yet for Heron Court.

Meet the Team (6)

Carly Whipps
Carly WhippsJob Title:Home ManagerJoined: 2002

I have worked at Heron Court since 2002, starting as a Kitchen Assistant, Care Team Leader, Administrator and now Home Manager. I enjoy my job and have a passion for helping people. Heron Court is a lovely place to work with our well trained friendly staff who have good relationships with all our residents. We are often complimented on our relaxed friendly atmosphere and how homely the feel is when visitors walk into the home.

Heron Court was built in 1892 so still has plenty of character and original features which all who visit appreciate. Thank you for taking the time to consider us, and please feel free to visit to have a look around!

Michelle Tiganasu
Michelle TiganasuJob Title:Deputy ManagerJoined: 2008

I’m Michelle, and I have been with the team for 16 years, serving as the Deputy Manager. My passion lies in supporting service users every day, helping them feel valued and cared for. I take great pride in ensuring that the job is done properly, and I’m always happy to be with them, offering my support.

One of my key achievements has been learning about dementia and how to provide the best care for people affected by it. I hold both Level 2 and Level 3 NVQs, which have equipped me with the knowledge and skills to excel in my role.

I also love dressing up for all occasions and parties, no matter how I look—because if others are happy, that’s what matters most to me. Outside of work, I enjoy cooking, travelling, and listening to music. These activities bring me joy and balance in my life.

Shannon Whipps
Shannon WhippsJob Title:Home AdministratorJoined: 2013

I'm Shannon, Home Administrator at Heron Court.

With 11 years of experience as the Home Administrator at Heron Court, I am deeply passionate about creating a joyful and fulfilling environment for our residents. My greatest joy in life is seeing their smiles and ensuring they live their best lives. I hold a diploma in Knowledge of Policing and a Level 3 NVQ in Health & Social Care, both of which have equipped me with a strong foundation to provide top-quality care.

I love adding a touch of fun to everyday life, often dressing up in fancy dress to make people laugh and brighten their day. I don't take myself too seriously and believe that laughter is one of life's best remedies.

Outside of work, I am an avid car enthusiast and often spend my weekends driving in my pyjamas. Above all, I cherish time spent with my family and our dog, as they are the heart of my world.

Ariel Da Costa
Ariel Da CostaJob Title:Lifestyle CoordinatorJoined: 2024

Hi, I’m Ariel, and I’ve had the pleasure of being the Lifestyle Coordinator at Heron Court for the past five months. What I love most about my role is the opportunity to spend quality time with each resident and create personalised experiences that bring joy to their lives. I’m passionate about bringing a sense of fun and excitement to our community, and I’m never afraid to embrace my playful side. Whether it's being a clown or simply brightening someone’s day, I’m always ready to make a difference!

Artur Kwiatkowski
Artur KwiatkowskiJob Title:ChefJoined: 2009

I am the cook at Heron Court, where I've proudly served for 15 years. What makes my role special to me is that it is not just a job but a true passion. I am deeply invested in every aspect of the industry—from the food itself to working alongside my talented kitchen team to the service provided by our dedicated servers. I hold a Level 3 Award in culinary skills, which has helped me refine my craft over the years. Having gained early experience by running my own Polish restaurant when I was younger, I’ve built a solid foundation in the culinary world. Outside of work, I enjoy watching science fiction films, classic Polish cinema, and various series, which offer a creative escape from the kitchen.

Constantin Iulian Zorocliu
Constantin Iulian ZorocliuJob Title:MaintenanceJoined: 2009

Hi, my name is Constahtih, and I have worked at Heron Court for 15 years. I enjoy helping everyone—whether it's ensuring that residents eat and drink well, are dressed nicely, or simply look their best.

One of my proudest achievements has been learning about dementia, and I also hold an NVQ Level 2 in Care.

When I hear music, I can't help but sing and dance along! In my spare time, I love fishing and travelling.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heron Court to verify any information. View our terms and conditions. Heron Court has an Enhanced Service -more info.