Humfrey Lodge

Rochelle Close, Thaxted, Great Dunmow CM6 2PX
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9.6 73 Reviews
  • Humfrey Lodge, Great Dunmow
Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community.

Change is always difficult but staff are there to transform your new room into your home from home, it may be putting those precious photographs on the wall or a favourite chair and cushion. Humfrey Lodge provides a calm and restful atmosphere, with comfortable rooms, providing both residential and dementia care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1514
  • Self-Funded Residential Dementia Care: £1300 – £1514
  • RESPITE Self-Funded Residential Care: £1400 – £1614
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1614

These prices are only a guideline, please contact Humfrey Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • April Dometita (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (49)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Humfrey Lodge Reviews (73)

9.6

Humfrey Lodge has a Review Score of 9.6 (9.637) out of 10, based on 32 reviews in the last 2 years.
Over all time Humfrey Lodge has 73 reviews.

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Reviewer Connection to Humfrey Lodge
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Review from P W (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything at Humfrey Lodge is excellent. The staff is so kind and caring, and nothing seems too much trouble. The manager is lovely and always has time for a chat, whether it be about things in general or a specific concern. She is always helpful. The staff are always available when Mum needs help
in personal care or to get a cup of tea. It's just one big family. Thank you.
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Review from M H (Wife of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always welcoming and taking my husband to distract him when I need to leave him at the home.
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Review from Nora R (Daughter of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my mum moved into Humfrey Lodge, I knew we'd found somewhere truly special - I feel like I struck gold. Every member of staff is lovely, friendly, and genuinely caring. They treat her with patience and kindness, always reassuring her and giving cuddles, which she loves. Even unusual
questions - like "Can I join the army?" or "Where is my money?" - are met with humour and compassion.
As a family member, I deeply appreciate the warmth, humour, and understanding shown to me. They always smile, stop to say hello, and share how Mum is getting on. Knowing she is in such a lovely place has lifted an enormous burden from my shoulders. I can't thank the staff enough.
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Review from J C (Friend of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to see my friend today, and I have to say I thought Humfrey Lodge was absolutely stunning. Such incredibly helpful and such friendly staff, so clean and inviting, beautiful rooms, so airy and light. Lovely dining room, so many activities for your guests to enjoy, I would definitely recommend
to anyone and everyone! I really enjoyed chatting with my friend in her room.
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Review from M G (Granddaughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having a new manager has changed the feel and experience of the home. My grandmother is well looked after and always clean and well presented. The staff are all very caring and committed to providing the best care possible whilst ensuring their safety, privacy and dignity. Since having new management
my Nan's sociableness and well being has improved immensely. I would like to thank all of the staff who go above and beyond for all of the residents.
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Review from A R (Friend of Resident) published on 11 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I go every Wednesday to see my 96 year old friend. I have always had a very happy visit. The staff are great, always friendly, well mannered. The care my friend has is wonderful. I am always offered refreshments. The staff never interrupt my visit as it is very precious to my friend. My friend is very
happy in Humfrey Lodge. She loves the activities and different outings they have, she also loves the food and the gentle care she receives. I think it's a wonderful home.
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Review from S G (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Humfrey Lodge provides a warm, welcoming environment with professional and compassionate staff. My mum was treated with respect and dignity, and the facilities are clean, comfortable, and well-maintained.
All of the staff are lovely, the place feels like home, and they keep everyone busy with fun activities.
It was a huge relief knowing my mum was is in such good hands.
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Review from S S (Daughter of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Humfrey Lodge Care Home for the last 5 years, she is very happy and well looked after. The staff treat her with kindness and dignity. They are very approachable and answer any concerns I have regarding my mum. The home is well run due to good management who are always welcoming
on arrival. The residents do a range of activities which they enjoy, my mum loves to sing and the staff make a real effort with her.
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Review from Jim E (Friend of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On our visits over the last year, we can not fault this home in any way, compared to 3 others we have visited over the years! It's out standing in every way! The staff are exceptionally caring and the home is immaculate! Also the residents are kept occupied daily with occupational therapy, which is
superb!
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Review from David P (Son of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care my mother is receiving at Humfrey Lodge, she is being looked after very well and gets on well with the staff and other residents, it is a weight of my shoulders. My experiences with the staff in general, particularly the managers has been excellent.
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Review from Susan C (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely atmosphere. Caring staff. Welcoming to visitors.
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Review from M W (Friend of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice home. Would recommend this home to friends and family. If I was able to choose a residential home, Humfrey Lodge would be the one.
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Review from Claire F (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Humfrey Lodge for almost 2 years, she is one of the younger residents at 75, and lives with Alzheimer's disease. Her needs have changed throughout this time, and the staff have supported and cared for her with respect and kindness. There are regular activities, and Mum is encouraged
to take part where she can, she particularly enjoys the guest music entertainers, and the family social events, of which there are many.
As a family, we have found the Humfrey Lodge to be supportive and they have helped us navigate communication with health care professionals and social workers. They were particularly supportive in the early months of Mum moving, and they appreciate that to move a loved one into a care home is a challenging time for everyone involved.
We particularly appreciate being able to visit Mum at any time, and being able to take along our dog, which Mum finds comforting. Mum enjoys the home cooked food, which includes traditional favourites and delicious puddings.
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Review from Maureen W (Friend of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We visit a close friend on a regular basis and from what we have observed is residents are treated well, and there is always somebody that you can speak to or ask for help. It is very clean. Asked about value for money on survey but that is not something we are involved in.
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Review from C H (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was living quite a lonely life before he looked at the care home. He decided to give the home a 'trial' run, and that was a year ago. He really hasn't looked back since moving in. It has given him a new lease of life, loving all the activities and companionship. The home is spotless and the staff
are exceptional; they are professional, very caring and fun. He enjoys the trips out, and nothing is too much trouble for the staff. He is very happy living there.
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Review from Suzanne W (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with Humfrey Lodge staff. When we first made the enquiry and initial visit they were very helpful. Since my mum arrived they have been very encouraging and supportive. We have some experience of other care homes with different features and this has been far better.
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Review from Pat A (Friend of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the years I have been visiting many friends who have spent their last years within care homes. My friend who has been ay Humfrey Lodge for about 6 months is looked after very well. The home feels very welcoming and the staff are all extremely friendly and caring. I would recommend it to any person
in need. Well done.
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Review from Karen S (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Humfrey Lodge initially for a period of respite care. From the outset, when I first visited to tour the home, the staff were incredibly obliging, helpful and supportive. Mum is now a permanent resident and is thriving in Humfrey Lodge. She has developed lovely relationships with the
staff - from the manager to the cleaners and every member of staff is always helpful and obliging. We are so delighted that mum has been fortunate enough to find a place and now settled at Humfrey Lodge.
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Review from M W (Friend of Resident) published on 25 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When visiting a friend in the home, we always find the home clean and friendly. Staff are excellent, always willing to help with a smile. My friend is well looked after, always clean and tidy as is her room. Well done to the staff.
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Review from Gerald D (Son of Resident) published on 7 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience visiting Humfrey Lodge is mainly good although my mother would rather be at home which is probably common but impossible. The care and treatment she receives at Humfrey Lodge is without doubt the next best thing. The management are non-judgemental and extremely helpful. The carers have
a very difficult job, they go about their work with good humour, kindness and above all, patience and dedication. Overall the care home is good.
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Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for Humfrey Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.637 for Humfrey Lodge is calculated as follows: ( (263 Excellents x 5) + (96 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 377 Ratings = 4.637
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Humfrey Lodge is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (6)

April

April Dometita

Job Title: Home Manager

Welcome to Humfrey Lodge! My name is April and I have been with Runwood Homes for 14 years. I began my career as a nurse back in the Philippines. I started as a health care assistant at Humfrey Lodge which motivated me to learn more about care and management. I have been at Humfrey for 13 years; I started as a care assistant at Humfrey Lodge working my way to Deputy Manager and now taking a big leap as the Home Manager. I look forward to welcoming you to our lovely home.

Jasmine

Jasmine Reed

Job Title: Care Team Leader Joined: 2000

Hi, I'm Jasmine Reed.
I have been a part of Humfrey Lodge for the past 24 years. My journey began as a carer, where I gained invaluable experience that ultimately led me to become a Care Team Leader. With my hands-on knowledge, I make it a priority to ensure that the highest standards of care are consistently maintained at Humfrey Lodge. My dedication to supporting the well-being of our residents and leading our care team drives me to always strive for excellence in everything we do.

Weronika

Weronika Bien

Job Title: Lifestyle Coordinator Joined: 2012

I’m Weronika, and for the past 13 years, I’ve been passionate about making a difference in the lives of the residents I work with. I love getting them involved in daily activities and seeing the positive impact it has on their well-being. For me, there's nothing more rewarding than making someone smile and helping them feel fulfilled.


Even though I’ve moved into more of a leadership role, I can’t imagine giving up my care duties completely. That’s why I still keep one care shift a week, as it serves as a reminder of my humble beginnings and the heart of why I do what I do.

Adam

Adam Bien

Job Title: Care Assistant Joined: 2008

Hi, I'm Adam, I have worked for Humfrey Lodge for 16 years. I've always enjoyed my role because it gives me the chance to care for others and connect with them on a deeper level. I find real fulfilment in making a difference in people's lives, but I've also realised that it’s just as much about the kindness I share—it costs nothing but means everything.


One of the things I really love doing is taking photos of the residents at the home. In fact, I’m the official photographer! Capturing special moments through photography not only allows me to express myself but also helps preserve the memories for everyone. It’s a beautiful way for me to give back while doing something I love.

Saju

Saju Thomas

Job Title: Deputy Manager Joined: 2021

Hi, I’m Saju. For the past three years, I’ve been passionate about reaching out to people, helping them feel comfortable, and ensuring they feel safe and cared for in our home. It’s a truly rewarding experience to provide that sense of comfort.


I also have a small garden in the manager's office, which I’ve enjoyed tending to. One of the plants there is named Beatrice, a little nod to my love for nature.


Outside of work, I enjoy listening to music, collecting coins and stamps, and, of course, gardening. These hobbies help me unwind and connect with the world in a more personal way.

Maria

Maria Durrant

Job Title: Home Administrator Joined: 2009

Hi, I'm Maria! I have been an Administrator for 15 years, and I truly enjoy helping others and working closely with people. My role allows me to connect with various individuals and contribute to their success, which is incredibly fulfilling.


Outside of work, I love spending quality time with my family, baking delicious treats, and travelling to new places. I also enjoy reading books, as they offer a great way to unwind and learn new things.


I'm passionate about creating positive experiences for those around me, both professionally and personally.

Frequently Asked Questions about Humfrey Lodge

What types of Care is Humfrey Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Humfrey Lodge have?

There are 49 Single Rooms.

What are the Facilities & Services at Humfrey Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café & Residents Internet Access are some of the Facilities & Services.

How far is Humfrey Lodge to the centre of Great Dunmow?

5.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Humfrey Lodge to verify any information. View our terms and conditions. Humfrey Lodge has an Enhanced Service - more info.