
Could not have found a nicer place for mum to stay. All the staff are brilliantR S(Son of Resident/Service User)



Could not have found a nicer place for mum to stay. All the staff are brilliantR S(Son of Resident/Service User)



Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community.
Change is always difficult but staff are there to transform your new room into your home from home, it may be putting those precious photographs on the wall or a favourite chair and cushion. Humfrey Lodge provides a calm and restful atmosphere, with comfortable rooms, providing both residential and dementia care.
Care Provided by Humfrey Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Humfrey Lodge for full pricing details and T&Cs.
Contact Humfrey Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- April Dometita(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Humfrey Lodge Reviews (82)
Humfrey Lodge has a Review Score of 9.7 (9.723) out of 10, based on 31 reviews in the last 2 years.
Over all time Humfrey Lodge has 82 reviews.
Very nice home. Would recommend this home to friends and family. If I was able to choose a residential home, Humfrey Lodge would be the one.
As a family, we have found the Humfrey Lodge to be supportive and they have helped us navigate communication with health care professionals and social workers. They were particularly supportive in the early months of Mum moving, and they appreciate that to move a loved one into a care home is a challenging time for everyone involved.
We particularly appreciate being able to visit Mum at any time, and being able to take along our dog, which Mum finds comforting. Mum enjoys the home cooked food, which includes traditional favourites and delicious puddings.
We visit a close friend on a regular basis and from what we have observed is residents are treated well, and there is always somebody that you can speak to or ask for help. It is very clean. Asked about value for money on survey but that is not something we are involved in.
My dad was living quite a lonely life before he looked at the care home. He decided to give the home a 'trial' run, and that was a year ago. He really hasn't looked back since moving in. It has given him a new lease of life, loving all the activities and companionship. The home is spotless and the staff are exceptional; they are professional, very caring and fun. He enjoys the trips out, and nothing is too much trouble for the staff. He is very happy living there.
I have been very impressed with Humfrey Lodge staff. When we first made the enquiry and initial visit they were very helpful. Since my mum arrived they have been very encouraging and supportive. We have some experience of other care homes with different features and this has been far better.
Over the years I have been visiting many friends who have spent their last years within care homes. My friend who has been ay Humfrey Lodge for about 6 months is looked after very well. The home feels very welcoming and the staff are all extremely friendly and caring. I would recommend it to any person in need. Well done.
My mum went into Humfrey Lodge initially for a period of respite care. From the outset, when I first visited to tour the home, the staff were incredibly obliging, helpful and supportive. Mum is now a permanent resident and is thriving in Humfrey Lodge. She has developed lovely relationships with the staff - from the manager to the cleaners and every member of staff is always helpful and obliging. We are so delighted that mum has been fortunate enough to find a place and now settled at Humfrey Lodge.
When visiting a friend in the home, we always find the home clean and friendly. Staff are excellent, always willing to help with a smile. My friend is well looked after, always clean and tidy as is her room. Well done to the staff.
My experience visiting Humfrey Lodge is mainly good although my mother would rather be at home which is probably common but impossible. The care and treatment she receives at Humfrey Lodge is without doubt the next best thing. The management are non-judgemental and extremely helpful. The carers have a very difficult job, they go about their work with good humour, kindness and above all, patience and dedication. Overall the care home is good.
All the staff are friendly, helpful and very kind to Mum. She is happy at Humfrey Lodge and interacts with all the staff. Humfrey Lodge keeps me in touch with Mum's progress anytime she needs the doctor if she has had any worries. This way we can get any problems swiftly resolved. I can't thank the staff at the home enough for their care of Mum.
I spent 6 weeks in Humfrey Lodge, May to the middle of June for care having a broken ankle. All staff and carers were so good and looked after everyone in the home so well. I had never been in a care home before but l would highly recommend Humfrey Lodge. I really enjoyed my stay even with a broken ankle.
My mum is very happy at Humfrey Lodge. She enjoys the craft. The activities and other social events and outings. The carers are always considerate and treat the residents with the utmost respect. The managers are always available and willing to discuss any concerns. They review the resident's requirements on a regular basis with us.
The care home is clean and bright and has just recently been redecorated to a high standard.
My mother-in-law has been a resident since last July 2023, and actually asked if she could stay in Humfrey Lodge after being in respite there just before. She has mixed dementia, and her needs are met with love and care from the staff and the homeliness of Humfrey Lodge is just perfect for her. Nothing is too much trouble and we always feel we can visit at any time and feel welcomed ourselves. We had a carer at home before, so going into a home was a big step, but it was the best decision. Shout out to one member of staff particularly who is so good with the activities she does with the residents, and her enthusiasm is infectious. Having said that all the carers are so kind and the manager and her admin staff are brilliant too.
My mum has been at Humfrey Lodge for over 3 years. First as respite and then permanent. What makes this place special is the staff who care for all the residents and the activities they do to ensure residents are stimulated. There is encouragement to join in and take part. Added to a comfortable lounge and dining room where residents if they can are joined in.
For the short time my mother was in the home she was looked after very well. She was always clean. The staff and management put your mind at ease.
Thank you for your kind words, they are much appreciated.
During this period of time, he settled in very well, considering the emotionally upsetting circumstances.
The home is run as a home-from-home, with each resident being treated as an individual with staff always making themselves familiar with each resident and any family members.
The manager and her team are always welcoming, professional, kind and caring; they listen to any concerns or queries that may arise.
The manager especially has been very supportive over the past year and always follows up on anything that is a concern
The home is looking lovely, fresh and homely from recent decorations work, always clean, fresh and warm. Thank you to a great team - keep up the good work.
Thank you so much, Tracy, for the very warm feedback to our team; we value your appreciation for what we do.
My mother is just coming up to one year in Humfrey Lodge. She is bed-bound and needs 24/7 care. The manager and staff are all excellent, but the home itself is looking rather tired, and the facilities for the staff I believe could do with updating as their job is difficult and they need to be appreciated with good working conditions.
Thank you very much for the wonderful feedback to our care team; your words will truly inspire each one of us to continue to do what we are doing.
And the main thing is my good friend is very happy and content living there and gets on well with all the staff, and because she's happy to be there that's good enough for me.
Thank you for the kind words to the care team of Humfrey, we are happy that families and friends like you recognise our team's hard work.
The staff are always friendly, considerate and helpful. They treat my mother with respect and compassion. The management has an open-door policy and does its utmost to address any matters raised. I cannot recommend the staff at Humfrey Lodge highly enough.
Thank you for your kind comments regarding our staff, it is much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 22 Jun 2026
Humfrey Lodge Care Home, part of the Runwood Homes Group, proudly opened its doors to residents, families and the local community as part of Care Home Open Week, hosting two...
- 19 May 2026
Humfrey Lodge Care Home, part of the Runwood Homes Group, has proudly been awarded second place in the Runwood Homes Group Dementia Champion Competition 2026, launched in celebration of Dementia...
- 18 May 2026
Residents at Humfrey Lodge Care Home, part of the Runwood Homes Group, were treated to a heartwarming and uplifting musical performance when the Balsham Choir visited the home for a...
There are no upcoming events for Humfrey Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Humfrey Lodge.
Meet the Team (6)

Welcome to Humfrey Lodge! My name is April and I have been with Runwood Homes for 14 years. I began my career as a nurse back in the Philippines. I started as a health care assistant at Humfrey Lodge which motivated me to learn more about care and management. I have been at Humfrey for 13 years; I started as a care assistant at Humfrey Lodge working my way to Deputy Manager and now taking a big leap as the Home Manager. I look forward to welcoming you to our lovely home.

I have been a part of Humfrey Lodge for the past 24 years. My journey began as a carer, where I gained invaluable experience that ultimately led me to become a Care Team Leader. With my hands-on knowledge, I make it a priority to ensure that the highest standards of care are consistently maintained at Humfrey Lodge. My dedication to supporting the well-being of our residents and leading our care team drives me to always strive for excellence in everything we do.

I’m Weronika, and for the past 13 years, I’ve been passionate about making a difference in the lives of the residents I work with. I love getting them involved in daily activities and seeing the positive impact it has on their well-being. For me, there's nothing more rewarding than making someone smile and helping them feel fulfilled.
Even though I’ve moved into more of a leadership role, I can’t imagine giving up my care duties completely. That’s why I still keep one care shift a week, as it serves as a reminder of my humble beginnings and the heart of why I do what I do.

Hi, I'm Adam, I have worked for Humfrey Lodge for 16 years. I've always enjoyed my role because it gives me the chance to care for others and connect with them on a deeper level. I find real fulfilment in making a difference in people's lives, but I've also realised that it’s just as much about the kindness I share—it costs nothing but means everything.
One of the things I really love doing is taking photos of the residents at the home. In fact, I’m the official photographer! Capturing special moments through photography not only allows me to express myself but also helps preserve the memories for everyone. It’s a beautiful way for me to give back while doing something I love.

Hi, I’m Saju. For the past three years, I’ve been passionate about reaching out to people, helping them feel comfortable, and ensuring they feel safe and cared for in our home. It’s a truly rewarding experience to provide that sense of comfort.
I also have a small garden in the manager's office, which I’ve enjoyed tending to. One of the plants there is named Beatrice, a little nod to my love for nature.
Outside of work, I enjoy listening to music, collecting coins and stamps, and, of course, gardening. These hobbies help me unwind and connect with the world in a more personal way.

Hi, I'm Maria! I have been an Administrator for 15 years, and I truly enjoy helping others and working closely with people. My role allows me to connect with various individuals and contribute to their success, which is incredibly fulfilling.
Outside of work, I love spending quality time with my family, baking delicious treats, and travelling to new places. I also enjoy reading books, as they offer a great way to unwind and learn new things.
I'm passionate about creating positive experiences for those around me, both professionally and personally.
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