
Could not have found a nicer place for mum to stay. All the staff are brilliantR S(Son of Resident/Service User)



Could not have found a nicer place for mum to stay. All the staff are brilliantR S(Son of Resident/Service User)



Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community.
Change is always difficult but staff are there to transform your new room into your home from home, it may be putting those precious photographs on the wall or a favourite chair and cushion. Humfrey Lodge provides a calm and restful atmosphere, with comfortable rooms, providing both residential and dementia care.
Care Provided by Humfrey Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Humfrey Lodge for full pricing details and T&Cs.
Contact Humfrey Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- April Dometita(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 1
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Humfrey Lodge Reviews (82)
Humfrey Lodge has a Review Score of 9.7 (9.723) out of 10, based on 31 reviews in the last 2 years.
Over all time Humfrey Lodge has 82 reviews.
My sister has been a resident at Humfrey Lodge for some time now and I cannot fault the care and attention she is getting. Due to distance, I am unable to visit her on a regular basis but the wonderful staff there are always updating me on her condition. Whenever I phone they are only too happy to chat about her and speaking to her myself she appears to be happy there which is a great relief to me.
Thank you for the lovely feedback, our team will continue to do our best.
Knowing that she is safe and cared for daily is indeed a great comfort to me and my family.
Thank you so much for the kind words. Your never ending support to our team keep us humble and forever grateful.
Very friendly staff that take great effort to acknowledge my mother and all residents on passing in corridors and lounges. Professionally run, very clean, and nothing is too much trouble. Very welcoming to friends and relatives. The only criticism, rooms are generally very small and have very little wardrobe space.
My father has been so well looked after by all of the staff at the home. All of them are loving and caring. They are so dedicated to all of the residents - wonderful. I am always confident that Dad is getting the care and attention I expect. I will always be so grateful for the care and dedication they have shown to Dad. PS, they deserve higher pay for their work.
Very welcoming environment. Staff are always approachable and willing to assist at all times. They always can be seen interacting with residents. They show interest in what residents do and say. Such nice surroundings; pictures, seating areas, gardens, furnishings and etc. The dining room looks appealing and inviting. Overall good standard of cleanliness. My mother-in-law appears well cared for now rather than when living alone. Great care home overall.
My mum has been in Humfrey Lodge for nearly 6 years. As her Alzheimer's has progressed she has continued to have excellent care from all staff and carers. I also receive very good support as I struggle sometimes with her condition.
Lovely staff at Hunfrey Lodge always friendly and cheerful. Mum and Dad have lived here for a year and a half now and are very well looked after safe and secure. Activities are stimulating affording more interaction than they had at their own home.
I am very happy that Mum is now in secure environment with a very understanding carers who give her the time and support she needs.
Both my parents have been residents of Humfrey Lodge. My mother was short term and I was so pleased with it that when my father was in need of long-term I didn't even need to look anywhere else. Well done team.
Thank you for the lovely review. This really means a lot.
Such a lovely atmosphere - caring and companionable. The living space seems light, airy and cheerful and all the residents, especially my brother, seem very happy, calm and contented. My brother also tells me that the food is excellent! I am so grateful that he is in such a kind environment.
Could not have found a nicer place for mum to stay. All the staff are brilliant, caring, kind, thoughtful and friendly. Thank you all.
Mum was happy, well and content what more could I wish for.
Over the last six months we have been unable to visit our mother inside Humfrey Lodge due to the COVID 19 restrictions. However, despite the pressures this has placed, the staff have been exceptionally helpful in allowing us to enjoy garden and window visits and have been uncomplaining in the extra running around they have had to do for us. Our mother is very comfortable here and our thanks go to every member of staff.
Would recommend this home to anyone.
My friend has lived at Humfrey Lodge for more than nine years now and she always tells me how grateful she is with all the staff who cares for her. The compassion and dedication of each person can never be paid by any amount. I always feel I am welcome whenever I come there to visit, and now with the COVID ongoing they never stop keeping in touch with the relatives and friends like me. They said they wouldn’t wish their residents to feel lonely. It is very kind of them to provide a technology where family and friends can see their love ones. Thank you Humfrey Lodge Team for keeping the home safe, you are all heroes to us.
Could not wish for a better place.
My Mum is well looked after and the staff are kind. I do find I have to mention things that have not been done, like keeping her teeth clean, regular showers, room not hoovered as often as it should be, lack of bathroom supplies, these are small things but should be addressed. Unfortunately, there is never a manager to talk to at weekends, which is inconvenient for working families. As a family member, I am pleased my Mum is cared for and the staff are always friendly, it gives me great peace of mind to know she is in a safe environment.
Staff are always friendly, kind and willing and definitely make the place. I would have no hesitation in recommending Humfrey Lodge. The family know that Dad is well looked after and safe and most of all happy there.
I am very pleased with the care and support my mother receives. She is very happy at Humfrey Lodge. The staff are very helpful and kind. Everyone is made to feel welcome, and are treated; like you are family. She enjoys taking part in many activities and family are always welcome to join in.
I am pleased to find my mother happy and content. She tells me her food is great and the carers very kind.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 22 Jun 2026
Humfrey Lodge Care Home, part of the Runwood Homes Group, proudly opened its doors to residents, families and the local community as part of Care Home Open Week, hosting two...
- 19 May 2026
Humfrey Lodge Care Home, part of the Runwood Homes Group, has proudly been awarded second place in the Runwood Homes Group Dementia Champion Competition 2026, launched in celebration of Dementia...
- 18 May 2026
Residents at Humfrey Lodge Care Home, part of the Runwood Homes Group, were treated to a heartwarming and uplifting musical performance when the Balsham Choir visited the home for a...
There are no upcoming events for Humfrey Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Humfrey Lodge.
Meet the Team (6)

Welcome to Humfrey Lodge! My name is April and I have been with Runwood Homes for 14 years. I began my career as a nurse back in the Philippines. I started as a health care assistant at Humfrey Lodge which motivated me to learn more about care and management. I have been at Humfrey for 13 years; I started as a care assistant at Humfrey Lodge working my way to Deputy Manager and now taking a big leap as the Home Manager. I look forward to welcoming you to our lovely home.

I have been a part of Humfrey Lodge for the past 24 years. My journey began as a carer, where I gained invaluable experience that ultimately led me to become a Care Team Leader. With my hands-on knowledge, I make it a priority to ensure that the highest standards of care are consistently maintained at Humfrey Lodge. My dedication to supporting the well-being of our residents and leading our care team drives me to always strive for excellence in everything we do.

I’m Weronika, and for the past 13 years, I’ve been passionate about making a difference in the lives of the residents I work with. I love getting them involved in daily activities and seeing the positive impact it has on their well-being. For me, there's nothing more rewarding than making someone smile and helping them feel fulfilled.
Even though I’ve moved into more of a leadership role, I can’t imagine giving up my care duties completely. That’s why I still keep one care shift a week, as it serves as a reminder of my humble beginnings and the heart of why I do what I do.

Hi, I'm Adam, I have worked for Humfrey Lodge for 16 years. I've always enjoyed my role because it gives me the chance to care for others and connect with them on a deeper level. I find real fulfilment in making a difference in people's lives, but I've also realised that it’s just as much about the kindness I share—it costs nothing but means everything.
One of the things I really love doing is taking photos of the residents at the home. In fact, I’m the official photographer! Capturing special moments through photography not only allows me to express myself but also helps preserve the memories for everyone. It’s a beautiful way for me to give back while doing something I love.

Hi, I’m Saju. For the past three years, I’ve been passionate about reaching out to people, helping them feel comfortable, and ensuring they feel safe and cared for in our home. It’s a truly rewarding experience to provide that sense of comfort.
I also have a small garden in the manager's office, which I’ve enjoyed tending to. One of the plants there is named Beatrice, a little nod to my love for nature.
Outside of work, I enjoy listening to music, collecting coins and stamps, and, of course, gardening. These hobbies help me unwind and connect with the world in a more personal way.

Hi, I'm Maria! I have been an Administrator for 15 years, and I truly enjoy helping others and working closely with people. My role allows me to connect with various individuals and contribute to their success, which is incredibly fulfilling.
Outside of work, I love spending quality time with my family, baking delicious treats, and travelling to new places. I also enjoy reading books, as they offer a great way to unwind and learn new things.
I'm passionate about creating positive experiences for those around me, both professionally and personally.
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