Excelcare Lime Court

Having visited my Aunt at Lime Court Centre for the past 3 years visiting regularly every 2/3 times a week, never had cause to complain about care, standards, treatment carried out by all staff, i.e excellent.

I have visited a number of friends who have lived here. Considering the nature and amount of care that has to be given on a daily basis I consider it to be excellent. The home provides activities to stimulate and make life more enjoyable for the residents. Friends of mine who visit including myself are always made to feel welcome.

My review is for everyone at Lime Court. The staff are excellent in every way. They do a good job and I bow my hat off to them. The dedication of the staff I just can't fault them. I am very happy to have my mother in Lime Court, I praise your home all the time as I am very happy with the care my mother gets from your staff.

I found the staff very helpful and friendly, always helpful with different foods when mum didn't fancy what was available and kept her clean and comfortable.

So happy my Mum has found a super home. Everything I could wish for her in her autumn years. The staff are great, they treat everybody with love and kindness, just like their own. Thank you.

Lovely home, brilliant staff, activities are great.

My experience of my Husband's care was that he was monitored carefully and as his needs changed, so did the level of care he required. On occasion when I felt the care to be inappropriate my concerns were listed to and addressed. This care was then reviewed again and changed.

My mum was a resident at Lime Court Feb 2017 to May 2017. She was well cared for by all the staff from the managers to carers. All staff worked to settle mum in and she was made to feel welcome, Lime Court was an excellent care home with a very caring workforce.

My family have just celebrated a special birthday, the effort and support is fantastic at the care home. My parent has been there since November and we are very happy with the care and the management are wonderful nothing is too much trouble. A really good place.

Office staff excellent.

It is a very lovely and caring environment. Always looks great and smells great and is very clean. They give really great care to the residents. The residents want for nothing and there is always someone there to help.

My mother went from "independent living" on her own, had an unexplained collapse and after a hospital stay lost all her independence and required 24/7 care. From the initial hospital visit to assess suitability to the present time, Aug 17 - Jan 18, the management team and support workers have been brilliant with all of us and mum is well cared for and needs met. This has been a shocking time for mum and all of us and team at Lime Court have made things better.

After a fall in her warden controlled 24-hour careline council run home and left for 3 days on the floor, my mother in law spent 4 weeks in hospital. I then got her into Lime Court where she has been exceptionally well looked after and loved by all the staff. She could not be in a better place, thank you all very much.

Thank you.

All round excellent care, staff and entertainment. No complaints at all.

There is a very good atmosphere. Management ensure that all new staff treat all residents with love and respect. Activities are very well led by the organiser, who has a lovely manner.

I cannot fault the care, attention and dedication shown by the staff during my husbands stay and especially during his final days. Nothing was too much trouble and family is looked after as well as the residents.

My Mum was a resident at Lime Court for almost 4 years but recently passed away 2nd July 2017. I cannot praise, every single one of the staff, enough for the excellent care she received. On-going training of the staff is of such a high standard. Every person is so dedicated to their work and to the care of the residents - in every possible section. The warmth that "oozes" from the management is second-to-none and that radiates throughout the staff. Such excellent teamwork.

We want to express our gratitude for the loving care mum received throughout her stay to the management team, office staff, all senior staff, all the carers, the laundry, the housekeeping, the cooks and kitchen staff, entertainment staff and maintenance.

During her palliative care, it could have been 'private'... it was outstanding and beyond belief which made mum's passing very comfortable and peaceful and helped us get through an awful time. They are all 'Angels' and deserve huge recognition. Thank you.