Longview

Caring, respectful, smiley, friendly staff who put residents at the centre of everything they do.

Caring, thoughtful environment. The staff could not do enough for me.

The cleanliness is outstanding and my neighbour is so happy and it was the best decision.

Having tried for a long period to look after my mother and enable her to live at home, it's a great relief that she has adjusted so easily to her new life, has better care and is much happier.

I have found this care home to be very good, the staff are always available to answer any questions, very friendly and helpful. I have found that they have always treated my father with dignity. The staff have a very difficult job as some people do not understand things as they may suffer from dementia, but the staff always take time with them and are very understanding. I have found the management to have an open door policy if you have a problem and they do their best to sort it out. The food is good and always plenty to go round, my Dad is always being offered seconds. The staff always know what he likes and dislikes which is a feat because it is a large home. My father has been in Longview for three years this coming October and we did not think he would still be here with us. I am sure it is the excellent care he receives from his carers and I would like to say I have seen first hand how hard they work and myself and the rest of my family would like to thank them all.

No problem is too small.

My father is a resident here and has been since last August. He has been well cared for ever since day one. He always appears happy and content. We can sleep easy at night now knowing he is getting 24-hour care. We wouldn't recommend this place for anyone enough. All the staff are very dedicated and hard working.

The care that my brother has received while in Longview has been excellent. I would highly recommend this care home.

We have recently needed to get my mother-in-law into a caring environment. Safety, compassion, dignity and cleanliness were the key elements that we were looking for. I am very pleased, happy and comforted to know she is in good hands at Longview. The staff have been magnificent including the manager who we have direct contact with. They have made the transition so much easier for us as a family.

From the very first day I felt a genuinely compassionate and welcoming environment from all the staff. Through November my father has been in a caring and safe environment, even though the care home shut down due to sickness/chest infection I knew my father was receiving good attention and that he was safe. I cannot praise and thank enough all the staff at Longview for their dedication and commitment towards their job. Congratulations.

My mother has been a resident at Longview for over 4 years. She is very happy there and the attention to her care by the carers is extremely friendly yet professional. My father was also a resident for a couple of weeks last year before he sadly passed away and again, the carers couldn't do enough to ensure his end of days were as comfortable as possible.

Very good help my wife to get out and about.

It is a pleasure to come in and always find mum clean and happy, chatting to the other residents and joining in with the many activities that go on around the home. Having seen the other side of the care homes, I feel so happy and confident that she has finally found a home that looks after her with respect and care.

Since my mother has been in Longview it has been stress-free. Whenever I visit mum is clean and happy and always in the lounge with the other residents. Mum was previously in another care home for 2 and a half years. It was stressful every time I came to visit as mum was not cared for properly and was always dirty and in her room. Longview for me is a breath of fresh air and stress free.

The care home is always clean, well kept and the rooms are very modern. The staff are always so friendly and welcoming. They are always willing to help and assist at all times. I and my family would like to wish all the staff the very best. Thank you so much for everything.

The receptionist is lovely. She is always polite and very helpful. She is a credit to Longview and should be praised. My nan loves this place. She has made loads of friends.

The only problem encountered is that the resident is really "required" to speak up for themselves or things don't get done for them. (i.e. their wishes). Otherwise excellent and the staff show real interest in the resident and give excellent care without any moans or discouraging feedback. The resident has put on weight, looks healthy and clean and most important "smiles" so we know they are being well looked after. We also feel welcomed by all staff when visiting and have all the time for us. They seem keen to know the residents history so are able to better relate and hold conversation with the resident. Management are also excellent.

Since mum came to Longview she has never been so well. Mum says she feels safe and happy. The carers are very kind and cheerful. Whilst being here her health improved. Mum walks further and has found new friends.

Since my mother has been at Longview approx 4 years she has been very happy. She now mixes well with others and has gained weight. Seconds are readily available to those that want it. Some staff take the time to talk to mum, mum has her favorites. My mother never smells and her room is always clean and tidy. I feel happy and can relax with knowledge that mum is being looked after.

Its been my friends home for the past 7 years full of staff who have come to love her as well as care for her. She has been in very good hands. Staff, management were helpful, care and hospitable. I would certainly recommend Longview. The care they gave her towards the end was so loving and dedicated that I cannot thank them enough.