Longview

Little Gypps Road, Canvey Island SS8 9HG
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9.8 120 Reviews
  • Longview, Canvey Island
An enchanting home situated on Canvey Island.

Staff are trained to ensure they listen to residents' needs to ensure they've plenty to do, that may mean just a chat and cup of tea or something a little more lively.

Rooms are furnished but carers endeavour to accommodate those precious items to transform your room into the home that you want it to be.

Longview also has a Day Centre, a hive of activity and celebrations, any excuse for party. A really lively centre working together with visitors to provide what they wish for to ensure a a fabulous day every day.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1404
  • Self-Funded Residential Dementia Care: £1300 – £1404
  • RESPITE Self-Funded Residential Care: £1400 – £1504
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1504

These prices are only a guideline, please contact Longview to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Claire Mayo (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Longview Reviews (120)

Total of 120, showing 101-120
9.8

Longview has a Review Score of 9.8 (9.780) out of 10, based on 23 reviews in the last 2 years. Over all time Longview has 120 reviews.

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Review from Diane C (Daughter of Resident) published on 7 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found this care home to be very good, the staff are always available to answer any questions, very friendly and helpful. I have found that they have always treated my father with dignity. The staff have a very difficult job as some people do not understand things as they may suffer from dementia,
but the staff always take time with them and are very understanding. I have found the management to have an open door policy if you have a problem and they do their best to sort it out. The food is good and always plenty to go round, my Dad is always being offered seconds. The staff always know what he likes and dislikes which is a feat because it is a large home. My father has been in Longview for three years this coming October and we did not think he would still be here with us. I am sure it is the excellent care he receives from his carers and I would like to say I have seen first hand how hard they work and myself and the rest of my family would like to thank them all.

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Review from Heidi T (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with Mum's progress, staff are really pleasant and helpful.
No problem is too small.

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Review from John B (Son of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident here and has been since last August. He has been well cared for ever since day one. He always appears happy and content. We can sleep easy at night now knowing he is getting 24-hour care. We wouldn't recommend this place for anyone enough. All the staff are very dedicated
and hard working.

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Review from J P (Sister of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my brother has received while in Longview has been excellent. I would highly recommend this care home.

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Review from Katherine B (Daughter-in-law of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have recently needed to get my mother-in-law into a caring environment. Safety, compassion, dignity and cleanliness were the key elements that we were looking for. I am very pleased, happy and comforted to know she is in good hands at Longview. The staff have been magnificent including the manager
who we have direct contact with. They have made the transition so much easier for us as a family.

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Review from Terry B (Son of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the very first day I felt a genuinely compassionate and welcoming environment from all the staff. Through November my father has been in a caring and safe environment, even though the care home shut down due to sickness/chest infection I knew my father was receiving good attention and that he was
safe. I cannot praise and thank enough all the staff at Longview for their dedication and commitment towards their job. Congratulations.

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Review from Christopher W (Son of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Longview for over 4 years. She is very happy there and the attention to her care by the carers is extremely friendly yet professional. My father was also a resident for a couple of weeks last year before he sadly passed away and again, the carers couldn't do enough to
ensure his end of days were as comfortable as possible.

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Review from Roy B (Husband of Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good help my wife to get out and about.

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Review from Jim M (Son-in-law of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure to come in and always find mum clean and happy, chatting to the other residents and joining in with the many activities that go on around the home. Having seen the other side of the care homes, I feel so happy and confident that she has finally found a home that looks after her with
respect and care.

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Review from Ray P (Son of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been in Longview it has been stress-free. Whenever I visit mum is clean and happy and always in the lounge with the other residents. Mum was previously in another care home for 2 and a half years. It was stressful every time I came to visit as mum was not cared for properly and was
always dirty and in her room. Longview for me is a breath of fresh air and stress free.

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Review from Sarah W (Granddaughter of Resident) published on 2 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can not thank the wonderful staff enough for the top quality care they gave to my nan for the two years she spent at Longview until her death in August 2016.
The care home is always clean, well kept and the rooms are very modern. The staff are always so friendly and welcoming. They are always willing
to help and assist at all times. I and my family would like to wish all the staff the very best. Thank you so much for everything.

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Review from Stacey D (Granddaughter of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The receptionist is lovely. She is always polite and very helpful. She is a credit to Longview and should be praised. My nan loves this place. She has made loads of friends.

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Review from JS (Nephew of Resident) published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The only problem encountered is that the resident is really "required" to speak up for themselves or things don't get done for them. (i.e. their wishes). Otherwise excellent and the staff show real interest in the resident and give excellent care without any moans or discouraging feedback. The resident
has put on weight, looks healthy and clean and most important "smiles" so we know they are being well looked after. We also feel welcomed by all staff when visiting and have all the time for us. They seem keen to know the residents history so are able to better relate and hold conversation with the resident. Management are also excellent.

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Review from D C (Son of Resident) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum came to Longview she has never been so well. Mum says she feels safe and happy. The carers are very kind and cheerful. Whilst being here her health improved. Mum walks further and has found new friends.

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Review from Gillian R S (Friend of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Its been my friends home for the past 7 years full of staff who have come to love her as well as care for her. She has been in very good hands. Staff, management were helpful, care and hospitable. I would certainly recommend Longview. The care they gave her towards the end was so loving and dedicated
that I cannot thank them enough.

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Review from Mary S (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been at Longview approx 4 years she has been very happy. She now mixes well with others and has gained weight. Seconds are readily available to those that want it. Some staff take the time to talk to mum, mum has her favorites. My mother never smells and her room is always clean
and tidy. I feel happy and can relax with knowledge that mum is being looked after.

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Review from Pam M (Daughter of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found all the staff are very kind and helpful, mum was only in for respite.

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Review from Keith B (Son-in-law of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful and willing to do their best. They have looked after my father-in-law for the past two years.

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Review from Michelle M (Granddaughter of Resident) published on 3 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would just like to say a big thank you for everything that the staff did you could not ask for any better carers they were lovely. They treated my nan with such loving care and respect. When my passed we all were so pleased with the care that we all got they could not have done anything more for us.
Once again a big thank you to you all. You have all my respect.

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Review from Sue (Daughter of Resident) published on 14 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been here for two weeks I know it is early days yet but the care she has received and the cleanliness of her room is very good .
They are wall papering her bedroom for her as I brought the wall paper she can have her own furniture the room is clean and cosy better than the last
home that she was in .
The home is very well maintained decorated very nice feels more like a hotel not a hospital like a lot of care homes .
There is a lot going on within the home every body is pleasant and has time to talk to you .
There are two beautiful dogs Rosie and Trigger to greet you and fish and birds make the place feel like home .
They have a music room , very nice hairdressers plenty of nicely decorated lounges, a tea room, an outdoor sitting area and a very well kept garden. A bar which is opened on a Friday afternoon so the old boys can play dominos or cards which is very nice .
As it is coming up to Christmas they have decorated the home for Christmas, it looks very nice .
My mother seems very happy there at the moment and the care is good .


At this point in time I would recommend this home.
No home is perfect but this one is a good one.
Would recommend you see it for yourself.

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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Longview is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Longview is calculated as follows: ( (227 Excellents x 5) + (35 Goods x 4) + (8 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 273 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longview is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (10)

Meet the Team (5)

Vivian

Vivian Laurent

Job Title: Home Manager

Joined: 2025

Welcome to Longview Care Home.


My name is Vivian, and I have over 26 years of experience in the care sector. Building my career from the ground up, I started as a Care Assistant and progressed through various roles such as Senior Carer, Deputy Manager, Home Manager, Senior Home Manager, and Regional Operations Director. Since 2012, I’ve been proud to be part of the Runwood Homes team.


Throughout my journey, I have led a nursing home to achieve an 'Outstanding' rating from the Care Quality Commission and have been honoured with several accolades, including 'Best Home of the Year.'


I am deeply committed to ensuring our residents are safe, comfortable, and truly happy. My focus is on delivering exceptional, person-centred care that reflects the individual wishes and needs of every resident, ensuring they enjoy the best possible experience each day

Chloe

Chloe Brand

Job Title: Unit Manager

Joined: 2012

My name is Chloe. I’ve been part of the Longview family for 12 years, starting as a carer, moving on to care team leader, and now serving as a Unit Manager.


For me, the most important thing is ensuring that our residents feel well cared for, happy, and safe. I’m passionate about creating a positive and fun environment with my team, knowing that a joyful atmosphere makes all the difference. When our residents are smiling and content, I know I’ve done my job right.


I once managed a whirlwind trip to Milan for Christmas shopping—there and back in just one day!


I love spending time with my two daughters and partner. Travel is a big part of my life; I enjoy holidays abroad the most, but I’m just as happy with a relaxing weekend getaway.

Elizabeth

Elizabeth

Job Title: Home Administrator

Joined: 2024

My name is Lizz. I am the Home Administrator at Longview. I recently returned to Runwood after a few years' break, during which I devoted my time to helping with my grandchildren. Prior to that, I proudly served at head office for 29 years as the procurement and purchasing manager.


The most important aspect of my role is ensuring that both staff and residents feel supported. Knowing I contribute to their well-being gives me a profound sense of fulfilment. I am dedicated to keeping staff up to date with their training and ensuring they have the resources needed to excel. After all, it’s the dedication and hard work of our amazing staff that make this home run so smoothly.


I’ve been fortunate enough to enjoy several cruises throughout my life, which I consider a true blessing!


Spending time with my children and grandchildren is my greatest joy. I also have a passion for holidays and cruises, which allow me to explore and relax. A keen swimmer, I have always enjoyed this activity as a way to stay active and refreshed.

stephen

stephen Guard

Job Title: Care Team Leader

Joined: 2010

Hi, I’m Stephen! I’ve been part of the Longview family for 14 years, starting as a carer, then working in activities, and now proudly serving as a Care Team Leader.


For me, the most important thing is ensuring that our home remains the fun and loving place that our amazing residents deserve. Person-centred care is a value I hold close to my heart, and I strive to make every day special for those we care for.


I’m currently training to become a minister for the Church of England. This journey is deeply meaningful to me, and it’s a privilege to explore my faith and service in this way.


Outside of work, I cherish time with my mum and family. Recently, I’ve taken up birdwatching—a fascinating and peaceful hobby. I love diving into books and articles about different bird species and then heading into nature to spot them in the wild.


I’m passionate about making a difference every day, whether it’s through my work at Longview or my spiritual journey.

Jessica

Jessica Glennerster

Job Title: Lifestyle Coordinator

Joined: 2008

My name is Jessica. With almost 16 years of experience at Runwood Homes, I have had the privilege of working in various roles, starting as a carer, then moving on to CTL, and now as a Lifestyle Coordinator. My passion lies in ensuring that our residents and their families have access to exciting and engaging events and activities, giving them plenty to look forward to. I take pride in planning special themed days and memorable bus trips, always tailoring them to the unique interests of each resident. A person-centred approach is key, especially when it comes to activities, and I believe it’s crucial in providing the best care.


One of my most memorable moments was attending my first concert at just 8 years old to see Simply Red live!


Outside of my work, I love spending time with my son, family, and friends. I’m an avid cinema-goer, having seen over 67 films in 2024 alone. I’m also passionate about running and am part of a local running club. This year, I’ve completed 11 races in just 9 months!

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