Canvey Walk, North Springfield, Chelmsford CM1 6LB
Situated in Chelmsford, Lyons Court provides residential care for up to twenty-six individuals with a friendly and professionally-run service, providing 24 hour care.
Residents enjoy a relaxing environment where they can pursue an independent lifestyle, socialise and get to know others at their own leisure, while making full use of local amenities if they so wish.
Personal care plans are set up to make sure that the appropriate care services are practised, in collaboration with community health teams and other healthcare professionals.
Group: Sanctuary Care Ltd
Person in charge: Alex Bragg (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 26 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Polish, Portuguese, Russian
Single Rooms: 26
Rooms with ensuite WC: 26
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Lyons Court Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Lyons Court Residential Care Home has a Review Score of 8.2 (8.198)
The Review Score of 8.2 (maximum of 10) for Lyons Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Lyons Court Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.563 for Lyons Court Residential Care Home is calculated as follows: ( (28 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.563
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.635 Points relating to the number of positive Reviews for Lyons Court Residential Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.2 Target = 0.385
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Amanda B (Daughter of Resident) on Thursday 20 July 2017. Relates to May 2017.
My mum has early stage dementia, we needed to start looking for a care home as we couldn't provide the care mum really needs.
We wanted somewhere local and eventually found Lyons Court, couldn't believe we could be so lucky.
When we visited we were overwhelmed with the building.
The staff and management are extremely friendly and caring.
Mum settled so well within weeks, she has her own room, decorated to her taste, her own furniture.
Lots I could say and would definitely recommend.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Good
Activities: Excellent
Management: Good
Safety / Security: Good
Rooms: Excellent
Value for Money: Satisfactory
Review submitted from a Postal Card by Y T (Wife of Resident) on Wednesday 19 July 2017. Relates to May 2017.
The care oozes as soon as you walk in. Activities are so important and this is every day and more than once.
Food is good assistance given to those who need help. Two lounges plus the wonderful barn and another area for meeting other residents.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Good
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Helen B (Daughter of Resident) on Tuesday 22 December 2015. Relates to October 2015.
Mum had very poor eyesight, hearing and mobility. The staff worked hard at making mum feel at home and comfortable. Transferring mum became very difficult and a hoist was needed regularly. The staff made the process as smooth and as dignified as they could. Dad was made very welcome, visiting every afternoon (all visitors are welcome). When mum was approaching the end the night staff were like angels helping my sister and I to make mums passing as comfortable as possible for her.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Moira B (Resident) on Monday 16 November 2015. Relates to November 2015.
Mother has been a resident since February 2015, this has been a home from home for her. The staff have been brilliant and the food and facilities are very good. Mum died at the home two weeks ago and the staff couldn't have been kinder or more caring. Thank you.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Lyons Court Residential Care Home
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