Lyons Court Residential Care Home

Canvey Walk, North Springfield, Chelmsford CM1 6LB

Lyons Court Residential Care Home, Chelmsford, Essex
Lyons Court Residential Care Home, Chelmsford, Essex
Lyons Court Residential Care Home, Chelmsford, Essex

Situated in Chelmsford, Lyons Court provides residential care for up to twenty-six individuals with a friendly and professionally-run service, providing 24 hour care.

Residents enjoy a relaxing environment where they can pursue an independent lifestyle, socialise and get to know others at their own leisure, while making full use of local amenities if they so wish.

Personal care plans are set up to make sure that the appropriate care services are practised, in collaboration with community health teams and other healthcare professionals.

Group: Sanctuary Care Ltd

Person in charge: Alex Bragg (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Portuguese, Russian

Single Rooms: 26

Rooms with ensuite WC: 26

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Lyons Court Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Lyons Court Residential Care Home has a Review Score of 8.2 (8.198)

The Review Score of 8.2 (maximum of 10) for Lyons Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Lyons Court Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.563 for Lyons Court Residential Care Home is calculated as follows: ( (28 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.563

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.635 Points relating to the number of positive Reviews for Lyons Court Residential Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.2 Target = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lyons Court Residential Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lyons Court Residential Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    1
  • Wife of Resident/Service User
    1

My mum has early stage dementia, we needed to start looking for a care home as we couldn't provide the care mum really needs.
We wanted somewhere local and eventually found Lyons Court, couldn't believe we could be so lucky.
When we visited we were overwhelmed with the building.
The staff and management are extremely friendly and caring.
Mum settled so well within weeks, she has her own room, decorated to her taste, her own furniture.
Lots I could say and would definitely recommend.

How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

The care oozes as soon as you walk in. Activities are so important and this is every day and more than once.
Food is good assistance given to those who need help. Two lounges plus the wonderful barn and another area for meeting other residents.

How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mum had very poor eyesight, hearing and mobility. The staff worked hard at making mum feel at home and comfortable. Transferring mum became very difficult and a hoist was needed regularly. The staff made the process as smooth and as dignified as they could. Dad was made very welcome, visiting every afternoon (all visitors are welcome). When mum was approaching the end the night staff were like angels helping my sister and I to make mums passing as comfortable as possible for her.

How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Mother has been a resident since February 2015, this has been a home from home for her. The staff have been brilliant and the food and facilities are very good. Mum died at the home two weeks ago and the staff couldn't have been kinder or more caring. Thank you.

How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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