Canvey Walk, North Springfield, Chelmsford CM1 6LB
Situated in Chelmsford, Lyons Court provides residential care for up to twenty-six individuals with a friendly and professionally-run service, providing 24 hour care.
Residents enjoy a relaxing environment where they can pursue an independent lifestyle, socialise and get to know others at their own leisure, while making full use of local amenities if they so wish.
Personal care plans are set up to make sure that the appropriate care services are practised, in collaboration with community health teams and other healthcare professionals.
Group: Sanctuary Care Ltd
Person in charge: Alex Bragg (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 26 Service Users
Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Polish, Portuguese, Russian
Single Rooms: 26
Rooms with ensuite WC: 26
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Lyons Court Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.5 (maximum of 10) for Lyons Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Lyons Court Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.537 for Lyons Court Residential Care Home is calculated as follows: ( (61 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 108 Ratings = 4.537
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Lyons Court Residential Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 7 Reviews ÷ 5.2 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Lyons Court Residential Care Home has a Review Score of 9.5 (9.537) from 9 Reviews
Review submitted from a Postal Card by P L (Husband of Resident) on Monday 29 January 2018. Relates to January 2018.
My wife is a resident in Lyons Court Residential Care Home for three years and is very well cared for.
I am very happy with the care.
She likes all the staff and they are good.
Thank You.
How likely would you be to recommend Lyons Court Residential Care Home? Likely
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Review submitted from a Postal Card by Linda F (Daughter of Resident) on Monday 29 January 2018. Relates to January 2018.
We find all of the staff to be very kind, helpful and willing to help in every way. My mother is very happy here and everyone is very nice to her.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Margaret H (Daughter of Resident) on Monday 29 January 2018. Relates to January 2018.
Mum has only been here a short time but seems quite happy and is very well cared for. The food is very good and plentiful.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Iain Boatman (Son of Resident) on Saturday 20 January 2018. Relates to January 2018.
Lyons Court has been the perfect choice of a care home for both of my parents. This is the opinion of my immediate family and myself over a period of more than 2 years.
I have always found the carers and other staff to be friendly, supportive and approachable. Concerns have always been listened to and addressed.
My parents have been treated with treated with considerable respect and dignity and their individual needs willingly accommodated There is an impressive level of monitoring of diet, health and welfare.
There is a wide range of voluntary activities for residents and family involvement is welcomed. The small dining rooms, with daily menus and special arrangements on festive occasions all, add to the sense of homeliness and belonging.
During my father’s final weeks all the immediate family received wonderful support from all the staff. Nothing was too much trouble and I cannot thank all concerned too much.
I highly recommend Lyons Court.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Rosemary C (Daughter of Resident) on Thursday 4 January 2018. Relates to November 2017.
My mother has been at Lyons Court since February 2017 and has happily settled into the home. Her room has a good aspect, of adequate size with ensuite facilities. Her room decorated with her personal possessions making it homely.
The staff are friendly, welcoming and attentive to both residents, relatives and visitors. They welcome any comments or concerns they have.
The compassionate dedicated approach from management and carers has given us as a family assurance that mother is in a caring environment and her wellbeing maintained.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Amanda B (Daughter of Resident) on Thursday 20 July 2017. Relates to May 2017.
My mum has early stage dementia, we needed to start looking for a care home as we couldn't provide the care mum really needs.
We wanted somewhere local and eventually found Lyons Court, couldn't believe we could be so lucky.
When we visited we were overwhelmed with the building.
The staff and management are extremely friendly and caring.
Mum settled so well within weeks, she has her own room, decorated to her taste, her own furniture.
Lots I could say and would definitely recommend.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Y T (Wife of Resident) on Wednesday 19 July 2017. Relates to May 2017.
The care oozes as soon as you walk in. Activities are so important and this is every day and more than once.
Food is good assistance given to those who need help. Two lounges plus the wonderful barn and another area for meeting other residents.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Helen B (Daughter of Resident) on Tuesday 22 December 2015. Relates to October 2015.
Mum had very poor eyesight, hearing and mobility. The staff worked hard at making mum feel at home and comfortable. Transferring mum became very difficult and a hoist was needed regularly. The staff made the process as smooth and as dignified as they could. Dad was made very welcome, visiting every afternoon (all visitors are welcome). When mum was approaching the end the night staff were like angels helping my sister and I to make mums passing as comfortable as possible for her.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Moira B (Resident) on Monday 16 November 2015. Relates to November 2015.
Mother has been a resident since February 2015, this has been a home from home for her. The staff have been brilliant and the food and facilities are very good. Mum died at the home two weeks ago and the staff couldn't have been kinder or more caring. Thank you.
How likely would you be to recommend Lyons Court Residential Care Home? Extremely Likely
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February 2018
April 2017
February 2016
There are currently no Care Home Idol entrants who have performed at Lyons Court Residential Care Home
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