Lyons Court Residential Care Home

As you can see all the ratings are marked 'Excellent' as this is the case with what I have seen. The good is because I do not have first-hand experience of activities from the standpoint of visiting. I have ticked good - this is not a criticism of the home and does not in any way give cause to doubt that my experiences in the home have been positive ones.

I have found the staff are caring and fo their very best for the residents. The standard of meals seems to be good at the moment but has not always met this standard in the past. Overall, I do have full confidence in the standards of care at Lyons Court.

Thank you all for looking after my mum.

The COVID-19 virus was in full swing during May. The care home shut down a week and a half earlier (rightly) than the government directive, and have therefore had no cases or deaths due to Coronavirus. This is down to good management and forethought. Mum has been treated well with activities and good care in this very difficult period.

Mum has settled in very well and is comfortable with her room and fellow residents. She enjoys the weekly activities; which vary to keep things interesting. She has been on a couple of outings; which she has enjoyed. Staff have been helpful, friendly and caring.

In the short time my mother has been at Lyons Court she has changed from being depressed and staying in bed all day. She now sits in the lounge and joins in with activities. The staff are always welcoming, helpful and professional.

My mum is very happy and contented. The staff are really lovely and friendly.

Smaller care home with nice friendly staff, excellent choices of meals, well-kept rooms and communal areas.

I am noticing less staff. Definitely not enough carers for the number of residents. Sometimes one carer on the second floor for thirteen residents (not good enough). My mum has been here two years and I definitely think it's gone downhill, unfortunately. If it wasn't for family, Mum would be in bed all day. Her dementia has progressed and I don't think the staff are trained to deal with it.

The manager and staff were very friendly and helpful. Any issues we had were dealt with quite quickly. It felt quite homely there.

We found Lyons Court to be efficient yet small enough to be friendly and 'known'. The premises were manageable but the lack of a functioning lift was a disappointment.

Activities are actively encouraged and suitable for all.

The home is very welcoming at all times and the staff are very caring and friendly. My aunt has felt at ease since moving into Lyons Court and feels very settled. The surroundings and overall layout of the building are very " homely " and the added bonus of the staffs' pet dogs on occasions makes for a normal feeling of life.

On behalf of our mum, we find the care home very good indeed. Mum seems to be improving since she's been in the care home we also find the carriers and management very good and pleasant and polite.

I am delighted with the care and attention my husband is receiving I've been married to him 64 years, you can imagine how difficult it was to think about care. I'd been his carer for over 5 years but I am so satisfied with the attention from all the staff and manager.

Following discharge from hospital mum has made steady progress allowing us to be able to take her home. We would like to thank the staff for enabling her to progress to this point. Thank you.

Thank You.

Mum has only been here a short time but seems quite happy and is very well cared for. The food is very good and plentiful.

The compassionate dedicated approach from management and carers has given us as a family assurance that mother is in a caring environment and her wellbeing maintained.

Food is good assistance given to those who need help. Two lounges plus the wonderful barn and another area for meeting other residents.