Milton Lodge, Colchester, Essex
Milton Lodge, Colchester, Essex
Milton Lodge, Colchester, Essex

Milton Lodge is located in the heart of the historic town of Colchester. The home provides a homely atmosphere and is run by an experienced care team.

The main philosophy at Milton Lodge is to provide residents with the support that they need in order to live a life of dignity. Professionals always involve the residents and families in all aspects of care planning so that the correct care is given.

Carers pride themselves on providing an environment in which the residents are comfortable and one they can call home.

Group: Sohal Healthcare Ltd

Person in charge: Trudi Snee (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 35 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 29

Shared Rooms: 3

Rooms with ensuite WC: 17

Weekly Charges Guide: Personal Care Single from £750 (These prices are only a guideline, please contact Milton Lodge to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Milton Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Milton Lodge has a Review Score of 9.7 (9.699)

The Review Score of 9.7 (maximum of 10) for Milton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Milton Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.699 for Milton Lodge is calculated as follows: ( (157 Excellents x 5) + (53 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 216 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Milton Lodge is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7 positive Reviews (35 registered maximum number of service users ÷ 5). 17 Reviews ÷ 7 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Milton Lodge?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Milton Lodge

  • Daughter of Resident/Service User
    5
  • Granddaughter of Resident/Service User
    5
  • Relative of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • more

Milton Lodge is a welcoming and friendly care home. It is well organised and a well-run home, the management are professional and very caring. All the staff are very friendly and welcoming, nothing is too much trouble and the same must be said about the onsite handyman, he is a real gem. (Every home should have one like him)
I am very happy with the care and support mum is receiving in the home. Having viewed many homes before choosing this one, I believe this home and all staff are in a class of their own. I would fully recommend this care home to anyone.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has always been terrified of moving into residential care. Unfortunately, her needs resulted in needing respite care and Milton Lodge was our choice.

Mum has settled really well and is now a permanent resident since June 2017.

The staff are lovely and have really helped mum settle despite her fears. The home is also very welcoming of relatives and encourages visits and involvement in your relatives care.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My nan has been a resident at Milton lodge for a few months now and has settled in really well. Her room is spacious and I have been allowed to make it personal to my nan by bringing in all her own furniture and accessories to make it just like home was. She has recently had a new carpet laid as well.
I find all the staff attentive to my nan and very friendly towards me and my family, anything I ask of them is dealt with efficiently. There are a few members of staff that really stand out for me, always taking the time to chat with me about nan when I visit.
The food choices are really broad, my nan loves her food and will try anything, however, even the fussiest of eaters would be looked after. There is always something going on with the activities and regular outside entertainment comes in.
Overall I am happy that Milton lodge has become home for my nan and feel content that when I am not there she is being looked after to a high standard.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Milton Lodge staff provide a normal environment to people who can no longer look after themselves. But it is also full of activity that you just wouldn't get alone in your home. I am really pleased with Milton Lodge, a good find!

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Carers at Milton Lodge, Colchester provided the best possible care they could have for my grandmother during her 2 and a half years at Milton Lodge. To the best of my knowledge, my grandmother was happy there. She partook in some of the wide range of activities that were on offer and enjoyed the menu. The staff were also good company for her.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Excellent all round service. Staff are very caring and mum is well looked after. We fell on our feet when this home was available for mum. There is always something going on for the residents - cooking, bingo, entertainment to name a few activities. The constant update of photos of the home activities on facebook is great. A very good way to keep in touch as I only manage to get in about once a week. Also, the news sheet is very good (I see it online).

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother in law has been in the home for the last 16 months. The care and support she gets are second to none from all the staff. The facilities that are there means she has everything she needs. I can't praise the staff enough as they are all professional and caring in their jobs. My mother in law is well cared for and I could not pick any fault in the care home.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the care and attention that is given to my mum. Also, the day to day activities are good to keep the residents happy and occupied.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I go to the care home regularly to see my nan. I always feel welcome and am informed of what my nan has done that day. The residents are given day to day activities and have a very good routine. Highly recommend.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Aunt has been living in Milton Lodge for the past two years. She enjoyed a varied range of activities and having her hair and nails done was important for her self-esteem. There were difficult times for the staff, my aunt suffering from dementia, but during this time she was well cared for with dignity and love.
My Aunt sadly died in January and during the weeks leading up to her death, nothing was too much trouble for the staff, both for her and myself. I have 25yrs of palliative and end of life care experience and was extremely impressed with the skills the staff demonstrated, individually and as a team, helping to make this time as manageable as possible. Their suggestions and attention to detail could not be faulted and as such were comparable to other specialised hospitals and units. It is a testament to their recruitment and training policies.
My grateful thanks and best wishes for your future success.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was in Milton Lodge for 18 months until she died and she could be a difficult resident but the staff were fantastic, had so much patience with her and were always there to comfort her. The food was very good and the activities could not have been better with something going on most days.
The place is always clean and free of any odours and a comfortable residence where older people can better relate to the corridors and rooms as being home from home rather than a clinical new building.
I am so grateful to Milton Lodge for what they did for my mother I now volunteer and help with craft activities. So pleased my mum was in Milton Lodge and am most grateful to the management and staff for their wonderful care.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother moved there in November and stayed there for seven weeks and was very happy there but sadly she has passed away now.
The staff were very caring and I was very impressed that they did a guard of honour for her. They look after the residents well.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my uncle first arrived at Milton Lodge a staff member greeted us at the door which I found a nice touch (We didn't have to ring the doorbell).
The staff are so friendly and attentive, nothing is too much trouble. It is the residents "home", not a care home.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The smiles on my parents' faces tell the whole story in their own admission we want for nothing, we are well looked after by kind and family orientated workforce where nothing is too much trouble. There are continued regular events and even my mum enjoys the food and activities which can be summed up as a new lease of life!
Thank you, Milton lodge.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Milton Lodge is a place I would recommend to everyone. This place is filled with such a warmth that when you go there, you feel welcome and get the impression that all the staff are happy to work there and that they sincerely care about their residents. My grandparents are residents there and I know they are very happy being there. I'm impressed with how much effort the staff puts into celebrating every event that comes up. Furthermore, the way they include their residents in the process, which gives them something to do so they still feel useful. I appreciate that a lot. I live in a different country and that is really hard to be so far way because of their age. But it makes me happy and less worried when I know how good they are being taken care of at Milton Lodge.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff were always welcoming.professional and nothing was ever too much trouble. Milton Lodge as a home has done so much for my grandmother in her final seven weeks than in the previous home in the three years she was there. They showed so much love and respect and as a family that will stay with each one of us forever. The guard of honour they did when we went to see our deceased relative for the final time was so lovely and warming. We will miss not visiting the home as much as our relative.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife's nan was a resident at Milton Lodge and in the time she was in there my wife always said and felt how amazing the care staff were taking care of her nan. She was always clean and fed and was stimulated daily by the activities. My wife always felt at home. When my wife's nan passed away at the home the staff were amazing and couldn't do enough for the family. Overall the home is amazing, the manager and staff are a credit to the caring sector.

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Dad stayed at Milton Lodge for about 7 weeks for a period of respite care after a stay in hospital.

He was well looked after in Milton Lodge and this is down to the staff in there who are very good. Some of them are real gems, but I always felt that the team as a whole really cared about my Dad and the other residents there.

Dad enjoyed the food there - a little bit too much he said as far as all the cakes and biscuits went! He said the cooked meals at lunch time were delicious.

Once I walked in to a big lounge there looking for my Dad (he was elsewhere). There were about 15 residents bunched together, all in a jolly mood waving at me. Very different from another home that I visited a while ago where it was all very subdued and a bit depressing in the residents lounge. So if you've got a relative who's sociable and enjoys company this home might well suit them! They do also have other lounges where things are a lot more peaceful if residents want some peace and quiet.

The one downside was the room my Dad was staying in which I personally thought could have done with some redecoration, but overall I would definitely recommend Milton Lodge to anyone interested.

(ps. another minor blip - when my Dad went in quite a few bits of clothing got lost in the home's laundry. If you've got a relative going into a home name everything!)

How likely would you be to recommend Milton Lodge? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

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Awards / Recognitions

October 2013

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Milton Lodge