Milton Lodge

288-290 Ipswich Road, Colchester CO4 0ES
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9.7 44 Reviews
  • Milton Lodge, Colchester
Milton Lodge is located in the heart of the historic town of Colchester. The home provides a homely atmosphere and is run by an experienced care team.

The main philosophy at Milton Lodge is to provide residents with the support that they need in order to live a life of dignity. Professionals always involve the residents and families in all aspects of care planning so that the correct care is given.

Carers pride themselves on providing an environment in which the residents are comfortable and one they can call home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1400
  • Self-Funded Residential Dementia Care: £1300 – £1400
  • RESPITE Self-Funded Residential Care: £1400 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500

These prices are only a guideline, please contact Milton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Trudi Snee (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (23)

Milton Lodge Reviews (44)

9.7

Milton Lodge has a Review Score of 9.7 (9.744) out of 10, based on 10 reviews in the last 2 years.
Over all time Milton Lodge has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Milton Lodge
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Total of 44, showing 21-40
Review from Karen A (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident of Milton Lodge for almost three years. She was very much looked after by caring and professional staff who she adored and trusted. She was treated with respect and dignity and the family had no worries for her well being. She was very happy and enjoyed her time here. We can never
thank the staff enough, more than they will ever know.
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Review from Peggy W (Sister of Resident) published on 24 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister has been in care at Milton Lodge now for 18 months. On behalf of all of our family we would like to thank all staff most sincerely for their professionalism in looking after her so well. Thank you for making her feel secure, happy and content for which we are all eternally grateful. The staff
are all so kind and go out of their way to ensure that their patients are well looked after and feel part of the Milton Lodge family. Thanks once again.
Reply from Trudi Snee, Manager at Milton Lodge

Hi Peggy, it's our pleasure. Thank you so much. We are lucky to have you as our relatives.
The Milton team.

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Review from Carol J (Daughter of Resident) published on 25 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were at Milton Lodge.
I was so pleased with the excellent care that mum had there, that when Dad went into care a few months later, I only wanted him to be cared for at Milton Lodge.
The staff and management were outstanding in their care and also always having a kind word to us they
felt like family to us we couldn’t have asked for more.
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Review from Susan G (Granddaughter of Resident) published on 25 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan is so well looked after in Milton Lodge. They go above and beyond to meet her needs and include the family in everything they do.
They are on top of her medical needs and always recognise when she needs to see a doctor.
There is lots of activities and plenty for them all to do and keep them
entertained.
They are offered a good variety of food and cater for all tastes.
The staff are lovely kind and helpful, Milton Lodge has a good heart and well recommended
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Review from Maxine M (Daughter of Resident) published on 18 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fabulous care home for both my parents to be in. Both are cared for so well. I am always informed of anything I need to know i.e hospital appointments etc. The carers are all so helpful and nothing is ever too much to ask. I always feel welcome whenever I visit and am able to talk to any of the staff
if I need to.
My parents are both very happy living at Milton Lodge and I cannot be more happy with the service.
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Review from Jacqueline B (Friend of Resident) published on 8 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter and I visited my mother-in-law this morning and was amazed at how lovely and well run this care home was. The staff were amazing, so friendly, caring and loving and meeting all needs of both residents, relatives and visitors. They had so much love and compassion, I felt I just had to say
how absolutely outstanding they were.
I would definitely recommend Milton Lodge.
Anyone would be very fortunate to be able to reside here.
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Review from Laura M (Daughter of Resident) published on 7 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Milton Lodge is a welcoming and friendly care home. It is well organised and a well-run home, the management are professional and very caring. All the staff are very friendly and welcoming, nothing is too much trouble and the same must be said about the onsite handyman, he is a real gem. (Every home
should have one like him)
I am very happy with the care and support mum is receiving in the home. Having viewed many homes before choosing this one, I believe this home and all staff are in a class of their own. I would fully recommend this care home to anyone.
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Review from J G (Daughter of Resident) published on 1 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has always been terrified of moving into residential care. Unfortunately, her needs resulted in needing respite care and Milton Lodge was our choice.


Mum has settled really well and is now a permanent resident since June 2017.


The staff are lovely and have really helped mum settle despite

her fears. The home is also very welcoming of relatives and encourages visits and involvement in your relatives care.
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Review from Beccy S (Granddaughter of Resident) published on 11 August 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My nan has been a resident at Milton lodge for a few months now and has settled in really well. Her room is spacious and I have been allowed to make it personal to my nan by bringing in all her own furniture and accessories to make it just like home was. She has recently had a new carpet laid as well.
I find all the staff attentive to my nan and very friendly towards me and my family, anything I ask of them is dealt with efficiently. There are a few members of staff that really stand out for me, always taking the time to chat with me about nan when I visit.
The food choices are really broad, my nan loves her food and will try anything, however, even the fussiest of eaters would be looked after. There is always something going on with the activities and regular outside entertainment comes in.
Overall I am happy that Milton lodge has become home for my nan and feel content that when I am not there she is being looked after to a high standard.
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Review from Line P (Relative of Resident) published on 7 June 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Milton Lodge staff provide a normal environment to people who can no longer look after themselves. But it is also full of activity that you just wouldn't get alone in your home. I am really pleased with Milton Lodge, a good find!
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Review from Tracy R (Granddaughter of Resident) published on 31 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Carers at Milton Lodge, Colchester provided the best possible care they could have for my grandmother during her 2 and a half years at Milton Lodge. To the best of my knowledge, my grandmother was happy there. She partook in some of the wide range of activities that were on offer and enjoyed the menu.
The staff were also good company for her.
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Review from Jacqui B (Daughter of Resident) published on 20 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round service. Staff are very caring and mum is well looked after. We fell on our feet when this home was available for mum. There is always something going on for the residents - cooking, bingo, entertainment to name a few activities. The constant update of photos of the home activities
on facebook is great. A very good way to keep in touch as I only manage to get in about once a week. Also, the news sheet is very good (I see it online).
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Review from Cherita D (Daughter of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care and attention that is given to my mum. Also, the day to day activities are good to keep the residents happy and occupied.
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Review from Kiera C (Granddaughter of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I go to the care home regularly to see my nan. I always feel welcome and am informed of what my nan has done that day. The residents are given day to day activities and have a very good routine. Highly recommend.
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Review from G D (Son-in-law of Resident) published on 15 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has been in the home for the last 16 months. The care and support she gets are second to none from all the staff. The facilities that are there means she has everything she needs. I can't praise the staff enough as they are all professional and caring in their jobs. My mother in law
is well cared for and I could not pick any fault in the care home.
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Review from Daniel H (Relative of Resident) published on 21 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife's nan was a resident at Milton Lodge and in the time she was in there my wife always said and felt how amazing the care staff were taking care of her nan. She was always clean and fed and was stimulated daily by the activities. My wife always felt at home. When my wife's nan passed away at the
home the staff were amazing and couldn't do enough for the family. Overall the home is amazing, the manager and staff are a credit to the caring sector.
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Review from Heather G (Niece of Resident) published on 21 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has been living in Milton Lodge for the past two years. She enjoyed a varied range of activities and having her hair and nails done was important for her self-esteem. There were difficult times for the staff, my aunt suffering from dementia, but during this time she was well cared for with
dignity and love.
My Aunt sadly died in January and during the weeks leading up to her death, nothing was too much trouble for the staff, both for her and myself. I have 25yrs of palliative and end of life care experience and was extremely impressed with the skills the staff demonstrated, individually and as a team, helping to make this time as manageable as possible. Their suggestions and attention to detail could not be faulted and as such were comparable to other specialised hospitals and units. It is a testament to their recruitment and training policies.
My grateful thanks and best wishes for your future success.
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Review from Rhoda C (Regular Volunteer) published on 8 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Milton Lodge for 18 months until she died and she could be a difficult resident but the staff were fantastic, had so much patience with her and were always there to comfort her. The food was very good and the activities could not have been better with something going on most days.
The
place is always clean and free of any odours and a comfortable residence where older people can better relate to the corridors and rooms as being home from home rather than a clinical new building.
I am so grateful to Milton Lodge for what they did for my mother I now volunteer and help with craft activities. So pleased my mum was in Milton Lodge and am most grateful to the management and staff for their wonderful care.
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Review from David B (Nephew of Resident) published on 7 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my uncle first arrived at Milton Lodge a staff member greeted us at the door which I found a nice touch (We didn't have to ring the doorbell).
The staff are so friendly and attentive, nothing is too much trouble. It is the residents "home", not a care home.
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Review from E C (Daughter of Resident) published on 7 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved there in November and stayed there for seven weeks and was very happy there but sadly she has passed away now.
The staff were very caring and I was very impressed that they did a guard of honour for her. They look after the residents well.
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Current Review Score: 9.7 (9.744)

Overview of Review Score

The Review Score of 9.7 (9.744) out of 10 for Milton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.744 for Milton Lodge is calculated as follows: ( (91 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 117 Ratings = 4.744
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Milton Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Trudi Snee

Job Title: Care Home Manager Joined: 2000

My name is Trudi Snee and I’m the proud Manager of Milton Lodge Care Home. I’ve worked in care since the age of 16, spurred on with the courage and conviction of wanting to make a difference, having witnessed a poor level of care afforded to my own Grandfather and therefore firmly believing that not all care homes fail to deliver.


I started working at Milton Lodge in 2000 as a Care Assistant and then progressed my way up through the ranks until being appointed Manager in 2006. I’m extremely passionate about the home and pride myself on the service and level of care that my team and I deliver to our residents, all of which we have come to regard as family – this is never just a job to me, it has become my life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Milton Lodge to verify any information. View our terms and conditions. Milton Lodge has an Enhanced Service - more info.