Care Homes Owned by Sohal Healthcare Ltd

All the staff were amazing during a very difficult time. The emotional strength and calmness helped tremendously, this was felt anytime, day or night. There is a separate quiet lounge where visits can take place. Tea, coffee & biscuits in constant supply with ice lollies in hot weather. Milton Lodge is a very social care home. My Mother was settled there with the other residents before spending her last days in her room.

Unfortunately mum has to leave the home to be transferred to another because of an incident of the sundowns and cannot be watched all the time, in case goes into other rooms, but is on new medication.

I understand this is in the planning.

It gives me peace of mind that my mother is well looked after.

5. Laundry going missing or incorrect.

I've never seen the food but mum would say if it wasn't good. The entertainment team are really good. Sad to see Alisha go but Ria is good with the residents.

we feel mum is being provided with excellent care, especially at the moment as she dealing with various illnesses. The activities put on by the home is excellent with a variety to meet needs/interests. Mum has her hair done frequently which is always a bonus. Management is approachable and is always welcoming when we visit and they are always ready to answer any questions that we have.

Oakdene is a relaxed and caring environment. Always made to feel welcome and my mum is well cared for and content. Any queries raised are sorted promptly and I have no concerns regarding the level of care that mum receives. All the staff are helpful even when you know they are under pressure and have a lot of tasks to deal with.

We chose Oakdene as the moment we walked in we were met with such a warm and friendly welcome from the staff. My stepfather is very settled and happy. I haven't been able to visit for some time but I am sent photos and videos of him. The social media site is excellent as we can see what's going on at Oakdene. I would always recommend Oakdene to anyone worried about finding a home for a loved one.

Staff are very Caring, and that's all you can wish for looking after a loved one

Good home No complaints

Reassured Mum is cared for and kept safe everyday & night.

All residents are encouraged daily in activities to join in which keeps them occupied and happy

I visit my wife daily, where possible. On arriving always treated with utmost respect, smiling hello, as when I depart. Go by taxi 11 o'clock, depart 4 pm taxi, outer door always locks to stop in house people going outside unsupervised. In house residents always supervised when waking inside care home, never hear a bad word spoken, even during awkward occurrences that are bound to occur. The management always willing to discuss my wife's profess on a daily visit.

Knowing she is in such capable and caring hands gives our family great piece of mind!

My father is very happy at Hazeldell. He has struggled with getting older and losing some mental and physical ability. The staff at Hazeldell are always kind and patient and helpful. They engage happily with me and my family and are very caring. The management too are always willing to listen and are helpful with any questions. My father particularly enjoys the music events when singers come in to the home and happily chats with others. I would thoroughly recommend Hazeldell.

My late partner received excellent care at Brook House. I was very impressed with all the staff. They were all very friendly, kind & caring. Nothing was too much trouble. The meals looked very appetizing

The team treated her with dignity and respect at all times and that is something that I will always treasure.

Dad has been a resident at Oakdene for 2years,when he 1st entered into the home we were really worried about leaving him, he had been diagnosed with dementia and mum couldn't cope with his care anymore. Sharon and Julie came to our home to talk to us and put our minds at ease, from day 1 the staff welcomed dad as though he was an old family member. His personal care was wonderful they made sure he was always clean and comfortable, offering dignity and respect. His medical treatment from the carer's was always patient and cheerful. The kitchen staff offered a variety of foods which always looked very tasty. The home was always clean and tidy, the house keeping staff were thoughtful when entering his room, the handyman always there to assist. The biggest fault of the home was they all cared too much and we're so invested in the care of the residents. During dad's last days I can't thank the staff enough for their support and care to dad myself and my family.

Mum has been a resident at HD for 6 months & in all that time she been very content & settled. All the staff have a good rapport with the residents. They are all friendly & patient & the level of care provided is excellent. Communication is strong & HD always keep us updated & discuss any changes in Mum's condition with their priority being Mum's health, welfare & engagement as a resident. As Mum's needs have changed, they have also been anticipated & quickly accommodated.

On visiting HD it's always a friendly & welcoming atmosphere & we have been impressed by the range of arranged activities from weekly live music, quizzes, baking, crafts, gardening to visiting goats & ponies.

Dad was also at HD for a month before passing. HD were happy to provide End of Life care with the support of the District Nurse & we couldn't fault the way in which they cared for him in his last few days with compassion and empathy.

As a family it is reassuring to know Mum is safe & well cared for.

My mother arrived at Oakdene Rest Home on the 17th December 2025 suffering from dementia and she was treated with excellent care and empathy until her passing on the 17th April. We have nothing but praise for the staff and management at Oakdene care home.