Care Homes Owned by Sohal Healthcare Ltd

My father is very happy at Hazeldell. He has struggled with getting older and losing some mental and physical ability. The staff at Hazeldell are always kind and patient and helpful. They engage happily with me and my family and are very caring. The management too are always willing to listen and are helpful with any questions. My father particularly enjoys the music events when singers come in to the home and happily chats with others. I would thoroughly recommend Hazeldell.

My late partner received excellent care at Brook House. I was very impressed with all the staff. They were all very friendly, kind & caring. Nothing was too much trouble. The meals looked very appetizing

The team treated her with dignity and respect at all times and that is something that I will always treasure.

Dad has been a resident at Oakdene for 2years,when he 1st entered into the home we were really worried about leaving him, he had been diagnosed with dementia and mum couldn't cope with his care anymore. Sharon and Julie came to our home to talk to us and put our minds at ease, from day 1 the staff welcomed dad as though he was an old family member. His personal care was wonderful they made sure he was always clean and comfortable, offering dignity and respect. His medical treatment from the carer's was always patient and cheerful. The kitchen staff offered a variety of foods which always looked very tasty. The home was always clean and tidy, the house keeping staff were thoughtful when entering his room, the handyman always there to assist. The biggest fault of the home was they all cared too much and we're so invested in the care of the residents. During dad's last days I can't thank the staff enough for their support and care to dad myself and my family.

Mum has been a resident at HD for 6 months & in all that time she been very content & settled. All the staff have a good rapport with the residents. They are all friendly & patient & the level of care provided is excellent. Communication is strong & HD always keep us updated & discuss any changes in Mum's condition with their priority being Mum's health, welfare & engagement as a resident. As Mum's needs have changed, they have also been anticipated & quickly accommodated.

On visiting HD it's always a friendly & welcoming atmosphere & we have been impressed by the range of arranged activities from weekly live music, quizzes, baking, crafts, gardening to visiting goats & ponies.

Dad was also at HD for a month before passing. HD were happy to provide End of Life care with the support of the District Nurse & we couldn't fault the way in which they cared for him in his last few days with compassion and empathy.

As a family it is reassuring to know Mum is safe & well cared for.

My mother arrived at Oakdene Rest Home on the 17th December 2025 suffering from dementia and she was treated with excellent care and empathy until her passing on the 17th April. We have nothing but praise for the staff and management at Oakdene care home.

Since moving into Hazeldell Mum has changed from a lonely unhappy woman battling dementia to a woman with new friends, a much happier outlook and instead of being lost and confused she is now living with dementia. She receives great care , great stimulation from the activities and a much better quality of life than she was experiencing before. Hazeldell is spotlessly clean and the staff are great but more than that it is such a happy place and for my mum in the twilight of her life it is so important for her children and grandchildren to see her safe and happy

I am so glad my Mum is there safe, happy and well looked after.

I honestly can't thank everyone at Hazeldell Care Home enough for the love and care they've shown my nanna. From the moment she arrived, she's been treated with such kindness, dignity, and genuine warmth that it's made a difficult transition so much easier for our whole family.

The staff go above and beyond every single day, not just meeting her needs, but really taking the time to get to know her as a person. They always greet her (and us!) with smiles, and it's so reassuring to see how comfortable and happy she is in their care.

The home itself is always spotless, welcoming, and full of life. There are activities, laughter, and a real sense of community that makes it feel like a true home rather than just a care facility.

As a granddaughter, it means everything to know she is safe, respected, and genuinely cared for. I couldn't have hoped for a better place for her. Hazeldell is truly special, and I'm endlessly grateful to every member of the team.

It's so nice to have peace of mind that she is safe and being cared for in such a lovely home.

I have never felt unwelcomed or that my mother even with her dementia patronising or unwilling to help.

Mum has been at Hardwick Dene since May 2023. This is a lovely care home, it has a relaxed, happy, family warmth to it. Mums needs have changed over the years and adjustments made accordingly. The staff are amazing, they are friendly, caring and fun around the residents. The food is all home cooked, there are options and the presentation is adjusted according to the residents changing needs. There is always entertainment including lots of singalongs which mum likes. The staff are always available to have a chat if you have questions and keep you informed as when things come up. I am very happy with the care mum receives and highly recommend this care home.

I cannot fault Oakdene, their care comes from the heart and nothing is too much trouble. The staff are all professional, kind and warm and the way they interact with my Mum is totally endearing and this brings me comfort and joy. Meals are varied and always look so delicious. I wouldn't want my Mum to be anywhere else!!!!

My dad is very settled and happy at The Haven and that is so reassuring to me. All staff have always been helpful and friendly and obviously care about my dad's wellbeing.

I was, and still am, extremely grateful all the wonderful characters at The Haven are looking after her.

My stepfather has had a few health problems lately and some middle of the night trips to hospital. I have been advised of the problems immediately and kept informed of the outcomes. I can't fault the wonderful people that look after and care for my step father. It is such a reassurance for me as I am not able to visit him. Their facebook page is a wonderful means of seeing what he is up to most days, whether it's having his hair cut or eating his lunch. I am very pleased I chose Oakdene

The Haven is suitable for the care of my father. All the staff work hard and there is little I can fault, if any, concerning the service provided. Food is excellent. Heating is kept at a good ambient temperature.

Well done to all involved and thank you for caring.

My brother has been a resident at The Haven for a few years now, and in that time the management and staff are welcoming and friendly and keep me informed of how he is doing. I am grateful for all the hard work that they do.

My cousin has settled in very well. He enjoys the food which is a big plus. Bill has never been at ease joining in with things so I'm pleased he has been enouraged to participate in some activities. All the staff are friendly + caring. The only improvement could be the lay out of residents lounge and dining areas which seem a bit cramped. A very good, well run home. Reassuring to know Bill is looked after well.