Care Homes Owned by Sohal Healthcare Ltd in Kent

5. Laundry going missing or incorrect.

I've never seen the food but mum would say if it wasn't good. The entertainment team are really good. Sad to see Alisha go but Ria is good with the residents.

Oakdene is a relaxed and caring environment. Always made to feel welcome and my mum is well cared for and content. Any queries raised are sorted promptly and I have no concerns regarding the level of care that mum receives. All the staff are helpful even when you know they are under pressure and have a lot of tasks to deal with.

We chose Oakdene as the moment we walked in we were met with such a warm and friendly welcome from the staff. My stepfather is very settled and happy. I haven't been able to visit for some time but I am sent photos and videos of him. The social media site is excellent as we can see what's going on at Oakdene. I would always recommend Oakdene to anyone worried about finding a home for a loved one.

Staff are very Caring, and that's all you can wish for looking after a loved one

Dad has been a resident at Oakdene for 2years,when he 1st entered into the home we were really worried about leaving him, he had been diagnosed with dementia and mum couldn't cope with his care anymore. Sharon and Julie came to our home to talk to us and put our minds at ease, from day 1 the staff welcomed dad as though he was an old family member. His personal care was wonderful they made sure he was always clean and comfortable, offering dignity and respect. His medical treatment from the carer's was always patient and cheerful. The kitchen staff offered a variety of foods which always looked very tasty. The home was always clean and tidy, the house keeping staff were thoughtful when entering his room, the handyman always there to assist. The biggest fault of the home was they all cared too much and we're so invested in the care of the residents. During dad's last days I can't thank the staff enough for their support and care to dad myself and my family.

My mother arrived at Oakdene Rest Home on the 17th December 2025 suffering from dementia and she was treated with excellent care and empathy until her passing on the 17th April. We have nothing but praise for the staff and management at Oakdene care home.

I cannot fault Oakdene, their care comes from the heart and nothing is too much trouble. The staff are all professional, kind and warm and the way they interact with my Mum is totally endearing and this brings me comfort and joy. Meals are varied and always look so delicious. I wouldn't want my Mum to be anywhere else!!!!

Well done to all involved and thank you for caring.

The staff are so friendly and welcoming every time I have visited Oakdene. Our family are fully reassured that my stepfather is looked after with love and care. We can't thank you enough!

I am very pleased to say that my mother is genuinely very happy and content living in Oakdene Rest Home. As am I, with the knowledge that she is always safe and secure. The care and support that we have both received goes above and beyond expectations. Always treated with the utmost dignity by all the staff and management. I can't thank them enough.

I was very struck from our first visit to Oakdene by the warmth, friendliness and hospitality of all the staff without exception. All the residents we met were treated as if everyone of them were the most important - including my mother, who was treated with the utmost kindness, dignity and a very high level of nursing care. The 'open house' policy of Oakdene gave me a great deal of reassurance, knowing that each visit would be welcomed, even at the busiest of times. The hard work and dedication of all the staff made Oakdene a real home and an absolute pleasure to visit. Thanks to all of them!

I cannot fault or give high enough praise for the staff at all levels. You might say that the home itself is not modern & shiny, but it is homely and any appearance falls into insignificance when put against the kindness and standards of care shown to her & to her relatives. At the end of her life the determination of the home to care for her at the home was brilliant and we can truly say that thanks to them, her end was calm & peaceful & what we all want - to die at home, for that is what it is. Thank you from the bottom of my heart.

My husband is being cared for and looked after really well. The staff are so friendly and helpful.

My elderly mother has been a resident at The Oakdene for roughly 6 months now. General staff and senior staff have been extremely helpful for both Mum and the family. Mum appears to be settled in now and although dementia is an issue we are coping with, the staff fully understand and adapt to her needs. It wasn't a situation we wanted her to be in, but we are at least safe in the knowledge she is in good hands.

My husband recently went to live at Oakdene and I can't rate the care he receives high enough. Family can visit any time of the day and have always been greeted warmly and often with an update on how he is. The carers are so kind and have endless patience and do everything they can to make sure the residents are happy and settled. The manager is very supportive of family and always available to answer any questions we have. She clearly loves her job.

My brother has now been cared for at Oakdene Rest Home for over a year now and in that time he has been cared for exceptionally well. The staff have maintained a consistently high level of care in every aspect. The overall establishment is always clean and tidy and my brother's room is kept as he would wish it. It has not been an easy acceptance for my brother to accept being cared for 24/7 as he lived on his own, but with dementia his life changed considerably. Oakdene has provided a special home for him. I am glad that I chose it for him.

Knowing that Mum is now in a place where she is safe, getting appropriate 24-hour care and close enough to family so we can visit regularly is a huge relief.

My father has been at Oakdene for several months now and has flourished with the care and support that Oakdene offers. We visit daily and are always welcomed and feel accepted as part of Dad’s daily life and he is very settled and happy.

My father is a resident at the home, he seems to be settled and happy at the home. He is hard to communicate with, but the carer seems to have a way to tackle that problem. The carers work very hard to keep everybody happy and safe.