1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Sohal Healthcare Ltd
  4. Locations Owned by Sohal Healthcare Ltd in Suffolk

Care Home Owned by Sohal Healthcare Ltd in Suffolk

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Sohal Healthcare Ltd in Suffolk

Only the locations & reviews in Suffolk for Sohal Healthcare Ltd are showing below.

View the details of all 7 locations (with 410 reviews) owned by Sohal Healthcare Ltd

Sohal Healthcare Ltd Locations in Suffolk (1)

 - Browse 1 Care Home owned by Sohal Healthcare Ltd in Suffolk
List View
Map View
Sort By
Hazeldell
Elton Park, Hadleigh Road, Ipswich IP2 0DG 
9.6 76 reviews
Hazeldell, Ipswich, Suffolk
"Since coming to Hazeldell, Mum has shown a remarkable improvement. She's become more carefree, social, and her usual happy, chatty, and…"   Read all 76 reviews
  • from £1,300 / week
  • 42 Rooms
Location Type Care Home

Hazeldell is situated off a private road on the outskirts of Ipswich. The home is on one and a half acres of land and offers residents spacious accommodation. At Hazeldell staff aim to assist ... Read more about Hazeldell

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Sohal Healthcare Ltd Reviews in Suffolk (76)

9.7

Sohal Healthcare Ltd has a Group Review Score of 9.7 (9.654) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sohal Healthcare Ltd must have a Review Score.

Overall Experience
  • 54
  • 20
  • 1
  • 0
  • 1
Date Published
  • 76
  • 6
  • 12
  • 14
  • 62
Reviewer Connection to Sohal Healthcare Ltd
  • 21
  • 10
  • 8
  • 7
  • 6
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Hazeldell

from Sharon M (Daughter of Resident) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since coming to Hazeldell, Mum has shown a remarkable improvement. She's become more carefree, social, and her usual happy, chatty, and humorous self that had been overshadowed over the past year by falls, malnutrition, Alzheimer's, and the daily stresses at home that left her withdrawn and confused.
This positive change has been a huge relief for our family, and we credit it to the exceptional care, support, and engagement she receives from the staff and fellow residents at Hazeldell, where nothing is too much trouble and there is always a friendly face to turn to.
Reply from Emma Watson, Manager at Hazeldellwe are glad to hear this and your Mum's overall health has improved, your feedback is appreciated
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from T S (Next of Kin) published on 18 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hazel dell is a lovely caring place to be. My foster mum moved here last year very poorly but the care she has received from everyone at the home has helped her to settle and recover very well. She is now very happy, safe and looked after very well. The staff are also very supportive and helpful towards
me to which has been a great help.
The home is always clean and tidy. The residents always seem happy. The staff are all amazing and very caring. I would definitely recommend this home if you are looking for somewhere to move a loved one too!
Reply from Emma Watson, Manager at HazeldellThank you we really appreciate your feedback and your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from J H (Granddaughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has settled in beautifully at this home, the staff have welcomed her and brought her out of her shell with all the wonderful activities they have. It's a very comfortable environment and feels very cosy, super satisfied with all the staff and the care the provide.
Reply from Emma Watson, Manager at Hazeldellthank you for your review we are glad your Nan has settled in well, i will pass your lovely comments to the staff
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from S B (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
So grateful for the care and support for my mum during two weeks of respite care. My mum gained her strength back and was able to return to her home. Staff clearly put the residents welfare and happiness at the centre of their work, and the teamwork to achieve that is evident. Thank you all.
Reply from Emma Watson, Manager at Hazeldellwe are glad mum got her strength back and was able to return home, it was pleasure caring for her
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from C M (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was at Hazeldell care home for five months. The manager made my husband and myself very welcome when we looked around I knew it would be perfect for my mum and it was. The home is clean and tidy and the food, activities and entertainment is excellent. All of the staff are absolutely fantastic
and go beyond their jobs to look after the residents well. My mum really thrived and couldn't have been looked after better. Also excellent support was given at a very difficult time which meant a lot. I would definitely recommend this care home. Thank you to you all.
Reply from Emma Watson, Manager at Hazeldellwe appreciate your feedback and i am glad we could give you some comfort in those difficult times
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from C F (Granddaughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As soon as you arrive it feels like home ,
The residents are always smiling and look so cosy in the living room
My nan stays in her room but you can see how lovely the staff treat the residents always doing something fun with them
My nan always has a smile now when she sees them come in her room
and she's treated so well
I'm always told what's going on etc with meds and doctors calls
Really is a lovely home
Reply from Emma Watson, Manager at HazeldellThankyou for your lovely words i will pass your kind words onto all the staff
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Karen H (Daughter of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a stay at Hazeldell for respite care. The decision to send mum to Hazeldell came at a very stressful time for our family but was made easier by the incredibly friendly and helpful staff who showed us around and explained much of the technicalities of the stay. There was never a question they
couldn't answer for us.
Mum found the transition to care very difficult and it was a real worry for the family. However, the staff at Hazeldell were so very caring and always kept us well informed as to how mum was getting on. Nothing was too much trouble for us.
While mum was there she was actively encouraged to engage in activities which were always available. The singers were a particular favorite of mum's. The food was always good.
I would thoroughly recommend Hazeldell as a lovely place if anyone was thinking of a home for a loved one.
Reply from Emma Watson, Manager at Hazeldellwe are glad mum had a lovely stay with us here at Hazeldell, Thank-you for your kind words, I will share these with our team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Paula G (Sister-in-law of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother-in- law has been a resident of Hazeldell for 2.5 years. I have a high regard for the entire team at Hazeldell, and I am speaking as a someone with high expectations and ex-manager of a home for people with dementia. I think the Team often goes above and beyond to give people with dementia
a sense of security, self-agency and purpose. My brother-in-law rather surprisingly he felt at home there very quickly after his admission and his quality of life is much improved. The range of activities provided, and support to engage in those activities, is impressive. Communication with family is impressive too.


The staff of Hazeldell make visitors and residents feel comfortable and included. I always find them helpful and in good cheer.

Reply from Emma Watson, Manager at HazeldellThank you for your kind words and feedback We will pass this onto the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Amanda S (Daughter-in-law of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Walking into this care home instantly feels you the warmth you'd expect the residents to get. It feels like home. Mum is cared for, and I mean all her needs are met. Medication, food, all health general daily care. All updates are fed back to us as required. The staff are amazing. The manager goes above
and beyond what is expected of her duties to help. We couldn't ask for better for mum
Reply from Emma Watson, Manager at HazeldellGetting feedback like means a lot and we thank you for your continued support
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Donna T (Niece of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been here since November 2024, and he has settled in well.
The staff are all very friendly, caring, and competent in their care and support.
The home has daily activities for the residents, and have singers/entertainment on a regular basis.
The food is first class with multiple choices
everyday.
Reply from Emma Watson, Manager at Hazeldellwe appreciate your feedback and kind words and will pass this information onto all the staff
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Anthony H (Son of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Hazeldell in October 2024, and I can honestly say that she loves living there. Having previously lived on her own for a number of years, it was a major change for her, but she now refers to Hazeldell as her home.


There is a very nice feel to Hazeldell - it is clean and tidy,

with many facilities - and all the staff that I have encountered there, over many months, have been very friendly and polite, coming across as very caring individuals. The management team are great, and are always willing to accommodate requests in whatever way possible.


There are many daily activities - far too many to list - which the residents are free to join in with (or not), as they please.


Overall, I would have to say that Hazeldell is excellent.

Reply from Emma Watson, Manager at Hazeldellwe appreciate your feedback and i am glad mum has settled in well at Hazeldell, i will pass your comments onto the team
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Adrian E (Son of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Hazeldell since November 2024. I have not been able to fault anything so far.
The home offers person centred care, and maintain independence where ever possible. I have not had any cause for concern since Mum has been a resident.
The care staff and managers alike are always
available and take an interest in both the residents and relatives. I am always kept up to date with any changes in Mums care needs.
There is a vast array of activities on offer but never forced on the resident's. The home is well decorated and the rooms are nice and comfortable. The meal choices are displayed on a daily basis with a variety of dishes on offer. Tea and coffees are always available.
Reply from Emma Watson, Manager at HazeldellThankyou for the positive feedback, I will pass this onto the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from M H (Daughter-in-law of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate Hazeldell enough, I managed to place both my in laws with the amazing team, social services wanted them split up as their care needs were very different, my father in law needing nursing home care. I am a registered Nurse and own my own Domiciliary Care company so I knew exactly what I
was looking for, I would recommend Hazeldell 100% to place a loved one there. We were always kept updated, my husband lost both his parents between September and December, the end of life care was impeccable thank you to your amazing team.
Reply from Emma Watson, Manager at HazeldellThank you for your kind words, I will pass this onto the staff I am glad we could keep your in laws together.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Mandy F (Relative of Resident) published on 11 November 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My Stepdad was in this care home for 2 years, he went straight there from hospital so we couldn't choose where he went. Some of the staff were lovely and caring however a few were quite abrupt to him, especially a member of staff who often gave him his medication as she spoke very sharply to him.
On
the night my stepdad died we were told as we left the manager would call me tomorrow with her condolences - but none of the staff made any contact with us to show their condolences at all.
When we later looked through all of the boxes they had boxed up his belongings in for us, we were so upset to find that his very expensive antique clock was missing, we have emailed the manager regarding this, but she said nobody knows where this it. This has been a very upsetting experience for the family as the clock has been in our family for many years and is sentimental to us.
Reply from Emma Watson, Manager at HazeldellThank you for your review we appreciate feedback so we can act upon this, as per our email conversations once we get a reply we can look into the matter further as we take complaints seriously, please rest assured your comments have been passed onto management.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Anna D (Daughter-in-law of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I feel confident that my mother-in-law is very well cared for. The staff are attentive to her needs and we are kept informed of any relevant health matters. I am also most impressed with the variety of activities available to support resident’s engagement and interaction.
Reply from Emma Miller, Manager at HazeldellThank you for your feedback we really appreciate it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Christine D (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Hazeldell in June, I was a little bit apprehensive at first but have every admiration for the staff who are always welcoming and am comfortable in the way Mum is looked after, the events organisers are amazing and lots of pictures of Mum involved in the activities, well done all staff
feel so happy Mum is with you.
Reply from Emma Miller, Manager at HazeldellWe are glad that we have reassured you and you are happy with everything we do here and thank you for your kind words
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from K F (Daughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Hazeldell for nearly 4 years now, she has been very well looked after by everyone. Nothing is too much trouble for the staff. The activities are excellent.
The management are very professional and that shows throughout the whole team.
When Mum returns to her room she refers
to it as home.
Reply from Emma Miller, Manager at HazeldellIt's always a pleasure to receive lovely feedback thank you
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from K S (Granddaughter of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is amazing, the staff are amazing, they all go above and beyond to make sure every resident is happy, I'm so glad I chose this home for my nan, a big well done to you all, thank you for everything you guys do.
Reply from Emma Miller, Manager at HazeldellWe really appreciate your feedback and will pass your comments onto the staff
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from Stacey P (Granddaughter of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hazeldell has been very supportive, not only to my grandad but also to the family. Management is always available to discuss any concerns that we may have and so are other staff members. They are all very approachable, understanding and friendly.
After 2 years of caring for Grandad ourselves, it was
a very hard decision to make. To ask for help and assistance. But this was made so much easier with Hazeldell as they helped us go through the steps and kept us updated regularly.
Hazeldell staff are all very professional and work to a very high standard of care, maintaining the dignity of service users at all times.
Reply from Emma Miller, Manager at HazeldellWe appreciate your lovely feedback and we are glad we could help make this decision easier.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Hazeldell

from A B (Daughter-in-law of Resident) published on 17 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative had a short stay in hospital and the staff were excellent in liaising with me before she was admitted, during her stay, and when arranging for her return to the home. My relative feels safe in the home and is made to feel part of the Hazeldell family by all the staff whatever their role.
It is always difficult to see a loved one go into care but to see her settled and cared for 24/7 certainly helps and being able to visit whenever I want with no prior arrangement assures me that this is the case.
Reply from Emma Miller, Manager at HazeldellThank you for your positive feedback, I will pass on this lovely review to my team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (1)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sohal Healthcare Ltd to verify any information. View our terms and conditions. Sohal Healthcare Ltd has a Platinum Service – more info.