The Haven is a national and regional award-winning care home registered for 32 occupants.
The Haven is known for its modern-day approach in Dementia Care using innovations and technology to enhance the support and stimulation to its residents encouraging them to live as independently as possible by receiving care and support consistent with their needs.
The Haven understands the importance of each person’s individuality and adapts a person centred approach to ensure...
The Haven is a national and regional award-winning care home registered for 32 occupants.
The Haven is known for its modern-day approach in Dementia Care using innovations and technology to enhance the support and stimulation to its residents encouraging them to live as independently as possible by receiving care and support consistent with their needs.
The Haven understands the importance of each person’s individuality and adapts a person centred approach to ensure each resident lives a life that they wish to live, whether it is menu preferences, religious and cultural needs or a trip to the pub now and then.
The Haven is set in approximately one acre of secluded land and is 5 minutes’ drive from Colchester town centre. Local amenities include bus stop directly outside, two small local shops and a church; pub and restaurants within walking distance.
The home also has 2 lounges and a dining room, with attractive views of the garden area. The grounds within which The Haven is located can be easily accessed and residents are able to make use of this beautiful area. Seating areas and are present to assist clients with poor mobility, enabling all residents to enjoy the benefits of outdoor exercise. The garden has lots of wildlife in the area, which help to create a welcoming and stimulating environment for residents and family members.
A caring place for anyone over the age of 65, male or female, who suffers from dementia, including married couples or partners, who have reached a stage in their lives where they prefer to live in a home where all the support required for daily living.
A caring team of staff provide cooked meals, refreshments, housekeeping and laundry services as well as personal care for residents.
There are numerous services offered by The Haven including regular visits by a hairdresser, chiropodist, occupational therapist and optician.
Excludes hairdresser and Chiropodist
The price(s) shown are provided by the care home. Contact The Haven for full pricing details and T&Cs.
Contact The Haven to confirm what's included and get a personalised quote:
The Haven has a Review Score of 9.5 (9.525) out of 10, based on 14 reviews in the last 2 years.
Over all time The Haven has 67 reviews.
I visit my wife daily, where possible. On arriving always treated with utmost respect, smiling hello, as when I depart. Go by taxi 11 o'clock, depart 4 pm taxi, outer door always locks to stop in house people going outside unsupervised. In house residents always supervised when waking inside care...
I visit my wife daily, where possible. On arriving always treated with utmost respect, smiling hello, as when I depart. Go by taxi 11 o'clock, depart 4 pm taxi, outer door always locks to stop in house people going outside unsupervised. In house residents always supervised when waking inside care home, never hear a bad word spoken, even during awkward occurrences that are bound to occur. The management always willing to discuss my wife's profess on a daily visit.
I will be sure to share this review with the staff.
My dad is very settled and happy at The Haven and that is so reassuring to me. All staff have always been helpful and friendly and obviously care about my dad's wellbeing.
My dad is very settled and happy at The Haven and that is so reassuring to me. All staff have always been helpful and friendly and obviously care about my dad's wellbeing.
It is our pleasure to care for your loved one. Thank you for your continued support of our team and kind words, they will be passed on to the staff team.
I was...
I was, and still am, extremely grateful all the wonderful characters at The Haven are looking after her.
It is our pleasure to care for your loved one. Thank you for your continued support of our team and kind words, they will be passed on to the staff team.
The Haven is suitable for the care of my father. All the staff work hard and there is little I can fault, if any, concerning the service provided. Food is excellent. Heating is kept at a good ambient temperature.
The Haven is suitable for the care of my father. All the staff work hard and there is little I can fault, if any, concerning the service provided. Food is excellent. Heating is kept at a good ambient temperature.
We will be sure to pass this on to the staff here.
My brother has been a resident at The Haven for a few years now, and in that time the management and staff are welcoming and friendly and keep me informed of how he is doing. I am grateful for all the hard work that they do.
My brother has been a resident at The Haven for a few years now, and in that time the management and staff are welcoming and friendly and keep me informed of how he is doing. I am grateful for all the hard work that they do.
Thank you for taking the time to leave this review. We are pleased that you are happy with the care here at The Haven . I will pass on your comments on to the staff. Thank you for continued support.
My cousin has settled in very well. He enjoys the food which is a big plus. Bill has never been at ease joining in with things so I'm pleased he has been enouraged to participate in some activities. All the staff are friendly + caring. The only improvement could be the lay out of residents lounge...
My cousin has settled in very well. He enjoys the food which is a big plus. Bill has never been at ease joining in with things so I'm pleased he has been enouraged to participate in some activities. All the staff are friendly + caring. The only improvement could be the lay out of residents lounge and dining areas which seem a bit cramped. A very good, well run home. Reassuring to know Bill is looked after well.
Thank you for your continued support, I will pass on your kind comments to the staff.
Highly professional yet also caring, attentive and friendly. The teams' joy and empathy will always be remembered.
Highly professional yet also caring, attentive and friendly. The teams' joy and empathy will always be remembered.
It is our pleasure to care for your loved one. Thank you for your continued support of our team and kind words, they will be passed on to the staff team.
The manager and all of the staff are very helpful and very...
I am extremely grateful to all of them for what they do and the way in which they do everything. I would highly recommend the Haven if you were thinking about sending a loved one there.
Thank you so much for taking the time to leave this review. We are pleased to hear that you are satisfied with Aunties care.
Specific thanks and praise to the manager and another specific staff member. They always knew the right...
Specific thanks and praise to the manager and another specific staff member. They always knew the right things to say and knew how to deal with dad, even when he was being stubborn and difficult.
Thank you so much for taking the time to leave this review. Everyone here at The Haven was honoured to care for Dad, he is very much missed but always remembered.
I have been amazed at the efficiency and kindness of every staff member I have come in contact with. I think care work is extremely challenging and I'm amazed with their patience when dealing with difficult residents. I think I am lucky my mum got into The Haven.
I have been amazed at the efficiency and kindness of every staff member I have come in contact with. I think care work is extremely challenging and I'm amazed with their patience when dealing with difficult residents. I think I am lucky my mum got into The Haven.
Thank you for taking the time to leave this review. We are pleased that you are happy with the care Mum receives and deserves.
Well looked after and well fed. The room isn't bad but could be a little bigger I guess but she moved from a bigger room to be downstairs due to her mobility so it was needed.
Well looked after and well fed. The room isn't bad but could be a little bigger I guess but she moved from a bigger room to be downstairs due to her mobility so it was needed.
Thank you for taking the time to leave this review. We are all very pleased that you are happy with Mum's care and will continue to work hard to make sure she receives the very best care possible.
Warm and welcoming place. Nice surroundings. Lovely staff, always more than happy to help.
Warm and welcoming place. Nice surroundings. Lovely staff, always more than happy to help.
Thank you for taking the time to write this review. We are very happy that you are satisfied with everything here at The Haven.
The care my husband has received in 3 and a half years has been very good but his health is declining quite rapidly now and words cannot express the love and care he is receiving. As a family we are so grateful to the Staff for this. Also when I visit nothing is too much trouble.
The care my husband has received in 3 and a half years has been very good but his health is declining quite rapidly now and words cannot express the love and care he is receiving. As a family we are so grateful to the Staff for this. Also when I visit nothing is too much trouble.
Thank you for this review, we are very pleased that you are happy with the care here at The Haven.
The Haven always has a positive attitude both towards my father and myself. Everyone shows care and respect towards my father and ensures he is keeping in good health. I am always made welcome when I visit. Management are always helpful and keep the home running well and efficiently. All the while...
The Haven always has a positive attitude both towards my father and myself. Everyone shows care and respect towards my father and ensures he is keeping in good health. I am always made welcome when I visit. Management are always helpful and keep the home running well and efficiently. All the while working hard to make improvements.
Thank you for this review. We are glad that you are happy with Dad's care and it is always a pleasure to see you when you visit.
I would recommend this home to others.
I would recommend this home to others.
It's been a joy and relief to see Mum taken care of so well. It was definitely emotional bringing her here but she's been cared for so well from the moment she stepped in. We've just had a delightful Mother's Day afternoon tea, it was delicious and a really lovely experience.
It's been a joy and relief to see Mum taken care of so well. It was definitely emotional bringing her here but she's been cared for so well from the moment she stepped in. We've just had a delightful Mother's Day afternoon tea, it was delicious and a really lovely experience.
Absolutely amazing afternoon, Mother's Day tea. The food was delicious.
Absolutely amazing afternoon, Mother's Day tea. The food was delicious.
A very good friend of mine has been staying here after having a bad fall at home. She has settled in really well. Her room is lovely decorated. All of the staff are excellent and the management are brilliant. She joins in with the daily activities and feels very safe here and enjoys the food. All...
A very good friend of mine has been staying here after having a bad fall at home. She has settled in really well. Her room is lovely decorated. All of the staff are excellent and the management are brilliant. She joins in with the daily activities and feels very safe here and enjoys the food. All the staff take the time to chat with her, they are very friendly. An excellent care home that I would recommend to anyone.
This excellent care home is well run by kindly caring staff. They always have time for a chat, a cup of tea and an encouraging word for me when I visit, usually every day. I vary my times of visit and it is always good, the care is first class. I am happy with this care home.
This excellent care home is well run by kindly caring staff. They always have time for a chat, a cup of tea and an encouraging word for me when I visit, usually every day. I vary my times of visit and it is always good, the care is first class. I am happy with this care home.
My family and I have been very impressed with the care that has been shown to my wife during her stay at The Haven. The staff have been very attentive at all times and nothing was too much trouble for them. Unsure how my wife would react to her being away for a month, it was such a relief when...
My family and I have been very impressed with the care that has been shown to my wife during her stay at The Haven. The staff have been very attentive at all times and nothing was too much trouble for them. Unsure how my wife would react to her being away for a month, it was such a relief when visiting, to find her so happy with the staff and surroundings. All staff welcomed visits whenever we wanted. Couldn't praise the running of the Haven enough. Thank you all, so much.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I am honoured to be a part of the Sohal team and a registered Manager at The Haven. I have worked in the care sector for over 15 years, having...
I am honoured to be a part of the Sohal team and a registered Manager at The Haven. I have worked in the care sector for over 15 years, having started off a care assistant and worked up the ladder to a registered care manager. I have always had a passion for caring, particularly the elderly, and those living with dementia and Alzheimer’s.
I am passionate and care deeply about enhancing the resident’s lives.
Hi, my name is Chloe and I have been at The Haven since October 2021, and I really enjoy working here.
I like to meet the families and build relationships with the residents on a daily basis.
Hi, my name is Lisa, I have worked in Health and Social care for over 28 years in many different roles. For the past 4 years, I have been an...
Hi, my name is Lisa, I have worked in Health and Social care for over 28 years in many different roles. For the past 4 years, I have been an Activities Co-Ordinator at The Haven.
I love spending time with the residents and hearing their life stories.
I do daily activities, both in groups and on a one-to-one basis.
It makes my day when I see the residents happy, smiling and enjoying themselves.
Hello my is Lee Baldwin, and I have worked at The Haven for many years in different roles in the home.
I am now an Administrator and I'm really...
Hello my is Lee Baldwin, and I have worked at The Haven for many years in different roles in the home.
I am now an Administrator and I'm really enjoying my role, I'm meeting different, people and really like interacting with the resident's families.
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 32 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Haven to verify any information. View our terms and conditions. The Haven has an Enhanced Service -what an Enhanced Service includes.