






The Haven is a national and regional award-winning care home registered for 32 occupants.
The Haven is known for its modern-day approach in Dementia Care using innovations and technology to enhance the support and stimulation to its residents encouraging them to live as independently as possible by receiving care and support consistent with their needs.
The Haven understands the importance of each person’s individuality and adapts a person centred approach to ensure...
The Haven is a national and regional award-winning care home registered for 32 occupants.
The Haven is known for its modern-day approach in Dementia Care using innovations and technology to enhance the support and stimulation to its residents encouraging them to live as independently as possible by receiving care and support consistent with their needs.
The Haven understands the importance of each person’s individuality and adapts a person centred approach to ensure each resident lives a life that they wish to live, whether it is menu preferences, religious and cultural needs or a trip to the pub now and then.
The Haven is set in approximately one acre of secluded land and is 5 minutes’ drive from Colchester town centre. Local amenities include bus stop directly outside, two small local shops and a church; pub and restaurants within walking distance.
The home also has 2 lounges and a dining room, with attractive views of the garden area. The grounds within which The Haven is located can be easily accessed and residents are able to make use of this beautiful area. Seating areas and are present to assist clients with poor mobility, enabling all residents to enjoy the benefits of outdoor exercise. The garden has lots of wildlife in the area, which help to create a welcoming and stimulating environment for residents and family members.
A caring place for anyone over the age of 65, male or female, who suffers from dementia, including married couples or partners, who have reached a stage in their lives where they prefer to live in a home where all the support required for daily living.
A caring team of staff provide cooked meals, refreshments, housekeeping and laundry services as well as personal care for residents.
There are numerous services offered by The Haven including regular visits by a hairdresser, chiropodist, occupational therapist and optician.
Care Provided by The Haven
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Excludes hairdresser and Chiropodist
The price(s) shown are provided by the care home. Contact The Haven for full pricing details and T&Cs.
Contact The Haven to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sohal Healthcare Ltd
- Private Owned
Person in charge
- Jane Diplock (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (6)
Visiting
- Please call the home to arrange a visit. The home have protected mealtimes
Parking
- Parking available
The Haven Reviews (67)
The Haven has a Review Score of 9.5 (9.525) out of 10, based on 14 reviews in the last 2 years.
Over all time The Haven has 67 reviews.
Mum has been in The Haven for the last five years. She has received very good care during her stay here. When mum first arrived, although she had dementia, visually she appeared, because of her appearance, like a visitor. She would change her clothes up to five times a day and was supported by the...
She very much enjoyed the daily activities and participated at every opportunity. It is a very calm home with extremely friendly staff from the cleaners, kitchen staff, carers and management.
My aunt was in the Haven for two years and during that time was very well looked after and cared for. She was extremely happy joining in all the activities, which gave our family peace of mind. In December 2016 my aunt got pneumonia and already suffering heart failure it took its toll. The staff...
My aunt was in the Haven for two years and during that time was very well looked after and cared for. She was extremely happy joining in all the activities, which gave our family peace of mind. In December 2016 my aunt got pneumonia and already suffering heart failure it took its toll. The staff were extremely attentive and compassionate. My aunt's health deteriorated on 28th December and when I arrived to be with her the staff, again, were making sure she was comfortable and keeping her company. My aunt passed away on that day and the staff turned their attention to me to make sure I was coping. I cannot praise the management and staff enough for their care of my aunt.
When I have visited it has always been friendly. We were invited to a "German night" in October where the residents were presented with German style food. What I was impressed by was the fact that the lady on the next table to us had to have purified food and instead of it being just put on a...
They had a man to sing to them and they were encouraged by the man and staff to join in. In fact, my friend and I had a little dance. My friend tends to like "picky" food and her bratwurst was cut up so she could pick it up easily although she was given cutlery.
My mother spent a few months at The Haven this year having been cared for at home for the last few years. I cannot rate the dedication of the management and team at The Haven enough. Mum was happy and well cared for and enjoyed her last few months. Always something going on and the management...
My mother spent a few months at The Haven this year having been cared for at home for the last few years. I cannot rate the dedication of the management and team at The Haven enough. Mum was happy and well cared for and enjoyed her last few months. Always something going on and the management are very creative in thinking of ways to improve the home environment and experienced, not just of the residents but also the relatives too. My family and I spend the last week with mum and we were also very well cared for with nothing being too much trouble.
My wife has been in care for 18 months. Wants to come home.
My wife has been in care for 18 months. Wants to come home.
I have noticed the difference in my Mum since her move to The Haven. She looks happy and alert and joins in with what ever is going on in the home, instead of staying in her room like the last home she was in. She talks to and has made friends with the other residents. She no longer stays in bed,...
I have noticed the difference in my Mum since her move to The Haven. She looks happy and alert and joins in with what ever is going on in the home, instead of staying in her room like the last home she was in. She talks to and has made friends with the other residents. She no longer stays in bed, she dresses herself which she hasn't done for a while. She seems to have picked herself up and is enjoying her surroundings more since she has been in The Haven.
Management excellent always looking to improve things.
Good relationships with staff, residents and families alike.
Encourages interaction.
Great activities.
Management excellent always looking to improve things.
Good relationships with staff, residents and families alike.
Encourages interaction.
Great activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Haven.
There are no upcoming events for The Haven.
Accreditations
There are no accreditations posted yet for The Haven.
Meet the Team (4)

I am honoured to be a part of the Sohal team and a registered Manager at The Haven. I have worked in the care sector for over 15 years, having...
I am honoured to be a part of the Sohal team and a registered Manager at The Haven. I have worked in the care sector for over 15 years, having started off a care assistant and worked up the ladder to a registered care manager. I have always had a passion for caring, particularly the elderly, and those living with dementia and Alzheimer’s.
I am passionate and care deeply about enhancing the resident’s lives.

Hi, my name is Chloe and I have been at The Haven since October 2021, and I really enjoy working here.
I like to meet the families and build relationships with the residents on a daily basis.

Hi, my name is Lisa, I have worked in Health and Social care for over 28 years in many different roles. For the past 4 years, I have been an...
Hi, my name is Lisa, I have worked in Health and Social care for over 28 years in many different roles. For the past 4 years, I have been an Activities Co-Ordinator at The Haven.
I love spending time with the residents and hearing their life stories.
I do daily activities, both in groups and on a one-to-one basis.
It makes my day when I see the residents happy, smiling and enjoying themselves.

Hello my is Lee Baldwin, and I have worked at The Haven for many years in different roles in the home.
I am now an Administrator and I'm really...
Hello my is Lee Baldwin, and I have worked at The Haven for many years in different roles in the home.
I am now an Administrator and I'm really enjoying my role, I'm meeting different, people and really like interacting with the resident's families.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Haven to verify any information. View our terms and conditions. The Haven has an Enhanced Service -what an Enhanced Service includes.