Oakdale is a delightful home in Benfleet, Essex providing care and support for up to 27 older people with or without dementia.
The home is conveniently located close to the local town with good public transport links.
The house is continuously refurbished to provide a friendly, warm and homely environment.
There are 2 spacious lounges (including a Bar) and a dining area for residents and their families to enjoy and a...
Care Provided by Oakdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 27 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: £1,200 - £1,500
- Self-Funded Residential Dementia Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Care: £1,200 - £1,500
- RESPITE Self-Funded Residential Dementia Care: £1,200 - £1,500
Fees are determined on an assessment of individual level of need and the room available/required.
Contact Oakdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Abode Care Homes
- Private Owned
Person in charge
- Melanie Tucknott (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (23)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (10)
Visiting
- Visitors are always welcome at Oakdale. Due to protective mealtimes all the team ask is that you avoid visiting between 12pm to 1:30pm and 5pm to 6pm. You are always welcome to join your loved ones for a meal.
Parking
- Oakdale have 2 parking spaces to the front of the building and a small car park for 3 cars at the rear of the building. Alternatively there are no restrictions on the main road outside the home or on the road to the side. There is a car park at the council offices a few minutes walk away.
Oakdale Care Home Reviews (110)
Oakdale Care Home has a Review Score of 9.9 (9.856) out of 10, based on 39 reviews in the last 2 years.
Over all time Oakdale Care Home has 110 reviews.
Have had our mother staying here for nearly a month now, she has settled in very well and we have noticed a massive change in her well being and state of general appearance and health, we feel this care home offers extreme levels of care as well as a home from home feel all round. Many thanks to all the staff who I think really care about what they do. Thanks again.
I went to Oakdale as a respite resident after an operation on my toe. The care and attention I received right from the word go was amazing and continued right through my stay. The manager went that extra mile to ensure that I had everything I wanted. The staff are excellent and cannot fo enough for you. They treat the elderly patient mostly with dementia with dignity and respect. The cook and kitchen staff also do a first class job and the food is of a very high standard. Everyone at Oakdale made my stay as enjoyable as possible for which I am very grateful.
It was an absolute pleasure supporting you Janice, and I am so glad that you enjoyed your stay, thank you for your kind words means so much to us all as a team.
My mother has been in Oakdale since January 2016. She has taken time to settle but I expect this is normal. I have been impressed with the care and support she has received from all the staff who work at the home. The manager has involved me in issues all the way so far, always endeavouring to achieve the best solution for my mother who has advanced dementia. I am full of praise for the home.
It is a very friendly home with very caring staff. There always seems to be plenty of staff available.
Oakdale is a very well run home when there have been issues which are rare, they have been resolved very quickly. I would recommend it to anyone looking for a family feel home for their relative, they are all very approachable and willing to help.
Look forward to the home being extended so there is additional space for visitors to go with residents. What about a sun lounge? This is especially important for those who have very little dementia.
Maybe somewhere with proper coffee machine? Though staff always offer to make drinks. Designated hair salon would be of use.
Thank you so very much for your comments and suggestions.
We feel she is being cared for very well and problems/concerns have been dealt with quickly and efficiently. The manager runs a tight ship. We are always made to feel welcome there. The staff are very friendly and approachable.
Small, intimate care home. Friendly staff. Excellent management, making visitors very welcome. Always ask visitors if they want a tea of coffee. They look after my mother very well and very attendant to her needs. They have various activities during the week involving all applicable residents. I am very pleased that my mother has the best of care.
When I visit there is always welcoming smiles and a cup of tea. Everything and everyone is clean/well dressed/sweet smelling. Staff are always cheerful, accommodating, attentive to patients and visitors while allowing each one space to be themselves. They work well as a team and are very kind and professional when a client is anxious or distressed. Staff are very hard working and loyal to Oakdale Residential Home, I see the same faces as when I visited years ago. The décor is upbeat but restful (a difficult balance). The atmosphere is lively and alert (because of the friendly/lively staff) even though clients are in decline, need rest, or sleep a lot.
Oakdale is a caring home treating it's resident's with kindness and dignity. I cannot recommend the home enough, the staff and management are excellent and provide an excellent range of activities and events to benefit the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 March 2020- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (1)
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Posted: Wednesday 19 Nov 2025On 31st October she attended the Awards Ceremony and Gala Night at The MK Dons Stadium in Milton Keynes. An honour to be a finalist but when they read out...
- Organiser: Oakdale Care HomeDate: 15 August 2026
Awards / Recognitions (5)
- Recipient: Oakdale Care HomeDate: Friday 31 Oct 2025
- Recipient: Oakdale Care HomeDate: Wednesday 30 Jun 2021
- Recipient: Oakdale Care HomeDate: Monday 15 Feb 2016
Meet the Team (3)
Melanie has been the Registered Home manager at Oakdale since 2007 and has worked in Social care since she was 16 years old. She is very passionate about Dementia and End of Life care. Melanie completed a Diploma in Dementia Care and is proud to say that she was part of the first-ever group called Cohort 1 in the movement of 'My Home Life' in which she participated for over 3 years, this is now countrywide.
Silvia started at Oakdale in 2005 as a Senior Carer, in 2009 she became Deputy Manager and then in 2021 advanced to Registered Home Manager along with Melanie. Silvia's passion for Care and those she cares for is second to none, and you will always find her supporting on the floor, alongside the carers, instead of the office, as this is where she prefers to be.
Tracy started as part time in the newly formed home administrator role at Oakdale in 2016, progressing to full time and then to a Senior position in 2022 where she also supports the Other Admins and our Head Office in the Abode care Homes group. Tracy won Support Person of the Year at the Annual awards ceremony in 2019.
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